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Home Jobs Nairobi Office Support & Operations Coordinator

Office Support & Operations Coordinator

CIS Kenya  · Banking / Financial Services

Full Time Nairobi
Nairobi
Deadline: 9 July 2026
Posted June 13, 2026

We are seeking a highly motivated individual to join our team in the capacity of [Job Title]. The successful candidate will be responsible for [briefly describe primary responsibility, e.g., “leading cross-functional projects to drive business growth”]. Key responsibilities include [list 2-3 major duties, e.g., “developing strategic plans, managing client relationships, and analyzing market trends”]. The ideal applicant must possess [list 2-3 required qualifications, e.g., “a bachelor’s degree in a relevant field, 3+ years of experience in [industry/function], and proficiency in [specific tool/software]”]. Additionally, the role demands strong [mention 1-2 soft skills, e.g., “communication, problem-solving, and organizational abilities”]. This position offers the opportunity to contribute to [mention a key aspect of the role or company mission] while working in a collaborative and innovative environment.

An Administrative Coordinator ensures the seamless and effective operation of an organization’s administrative, logistical, and operational support services. This position entails overseeing office administration, property and facilities management, logistics, and operations to guarantee timely execution and adherence to budgetary constraints. The coordinator collaborates closely with internal stakeholders and external partners to uphold compliant systems, address support challenges, and enhance processes in alignment with organizational policies and procedures.

The position entails a comprehensive array of duties and obligations, requiring the incumbent to perform tasks such as managing daily operations, overseeing project timelines, and ensuring compliance with company policies and industry regulations. Key responsibilities include collaborating with cross-functional teams to drive project success, analyzing performance metrics to identify areas for improvement, and maintaining accurate documentation of all activities. Additionally, the role demands strong problem-solving skills to address operational challenges, effective communication to liaise with stakeholders at all levels, and meticulous attention to detail to uphold quality standards. Proficiency in relevant software tools and a commitment to continuous professional development are also essential for success in this role.

The incumbent will provide comprehensive administrative, logistical, human resources, and financial support to the organization. While the responsibilities outlined below are representative, they do not constitute an exhaustive list; the incumbent may be tasked with additional or related duties as reasonably assigned in alignment with the company’s operational requirements.

Provides essential support for logistics and operations, ensuring seamless coordination and efficiency throughout the process. Responsible for overseeing supply chain activities, managing inventory levels, and facilitating timely deliveries to meet organizational objectives. Collaborates with cross-functional teams to optimize workflows, resolve operational challenges, and maintain compliance with industry standards. Requires strong analytical skills, meticulous attention to detail, and proficiency in logistics software and tools. A bachelor’s degree in supply chain management, business administration, or a related field is preferred, along with relevant experience in logistics or operations roles.

Coordinate and facilitate shipping and logistics operations by monitoring shipment progress and guaranteeing the prompt transmission of shipping documentation to clearing agents.

Draft, finalize, and track marine insurance coverage documentation while guaranteeing prompt and accurate processing.

Draft delivery notes meticulously, ensuring they are accompanied by valid, preapproved purchase orders.

Coordinate the timely delivery of goods to external partners, customers, or internal stakeholders as needed.

Act as an intermediary with clearing agents, freight forwarders, and other relevant service providers to ensure efficient clearance of goods and address any customs or logistics challenges promptly.

Offer operational and logistical support to facilitate seamless daily business functions as needed.

The role involves overseeing day-to-day office operations, ensuring efficient workflow, and maintaining a well-organized workspace. Responsibilities include managing correspondence, scheduling appointments, handling incoming calls, and coordinating with internal and external stakeholders. The ideal candidate must possess strong organizational skills, proficiency in office software, and the ability to multitask effectively. Prior experience in an administrative support role is required, and familiarity with standard office equipment is essential. Excellent communication and problem-solving abilities are also necessary to address operational challenges promptly.

Oversee the organization and administration of daily office operations and workflows to ensure seamless functionality.

Serve as the primary liaison between vendors, service providers, and internal departments to facilitate seamless office operations and logistical coordination.

Oversee the scheduling and execution of office maintenance, repairs, and service requests to ensure a functional and efficient workspace.

Responsible for overseeing office procurement activities, managing supply inventory, and maintaining accurate records of company assets.

Provide administrative assistance for various office operations as directed by management.

The role provides comprehensive assistance to the HR department by managing administrative tasks essential to daily operations. Key responsibilities include maintaining employee records, processing documentation, coordinating meetings, and ensuring compliance with company policies and labor regulations. Proficiency in HR management systems, exceptional organizational skills, and meticulous attention to detail are required for this position. The incumbent will also liaise between departments and external stakeholders, facilitate training sessions, and support recruitment efforts as needed.

Ensure employee records and HR documentation are consistently accurate and current.

Provide assistance with recruitment and hiring processes by managing job postings, reviewing resumes, coordinating interview schedules, and maintaining clear communication with candidates throughout the hiring cycle.

Draft and finalize essential employment documentation, including offer letters, employment contracts, onboarding materials, and separation agreements.

Manage employee onboarding and offboarding procedures, ensuring appropriate system access and accurate documentation throughout all transitions.

Collaborate with payroll and finance departments to guarantee that payroll inputs are both precise and submitted promptly.

Handle standard employee questions concerning HR policies, benefits administration, leave management, and procedural guidelines.

Deliver comprehensive administrative assistance to the Human Resources department as needed, ensuring efficient handling of day-to-day operational tasks and processes.

Provides comprehensive finance and administrative support to ensure smooth operational workflows and financial accuracy. Assists with budget preparation, expense tracking, and financial reporting while maintaining meticulous records and compliance with policies. Manages routine administrative tasks, including correspondence, scheduling, and document preparation, to enhance office efficiency. Collaborates with cross-functional teams to streamline processes and support decision-making. Requires proficiency in financial software, strong organizational skills, and attention to detail. Excellent communication abilities and the capacity to multitask in a fast-paced environment are essential.

Compile payment requests, requisitions, and supporting documentation for logistics, shipping, and office operations.

Compile and manage import and shipping documentation, such as invoices and associated files, ensuring accuracy and completeness throughout the process.

Prepare profit and loss summaries for new orders to facilitate internal approval processes.

Verify that accurate cost codes and CLU’s are consistently assigned throughout the order processing workflow.

Offer a broad range of administrative assistance in financial operations as needed to ensure efficient workflow and organizational effectiveness.

Responsible for a wide range of duties encompassing operational oversight, strategic planning, and team coordination to ensure organizational objectives are met. Duties include, but are not limited to, managing daily workflows, delegating tasks to team members, and monitoring progress toward established goals. Additionally, the role involves conducting performance evaluations, fostering collaboration among departments, and implementing process improvements to enhance efficiency. Strong leadership, exceptional communication skills, and a results-driven mindset are essential to successfully execute these responsibilities.

Execute a variety of administrative, operational, or support-related tasks as deemed appropriate by leadership to align with the responsibilities of the position.

Collaborate with various cross-functional teams to maintain seamless and efficient company operations.

Ensure strict adherence to confidentiality, uphold professional standards, and consistently comply with all established company policies at every level.

Qualifications

BA/BSc/HND

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