Job Purpose;
The Learning & Development & Performance Management Officer spearheads the organization’s initiatives in employee learning and capability enhancement while advancing performance management frameworks.
The position is primarily centered on Learning & Development (L&D) functions, encompassing training needs assessments, instructional design, talent capability enhancement, digital learning infrastructure, compliance training oversight, and organizational performance enhancement. Applicants must demonstrate a forward-thinking, tech-savvy, and meticulously organized approach to fostering employee growth, optimizing training impact, and aligning initiatives with broader organizational goals.
Oversee a comprehensive range of duties to ensure operational excellence, including managing project timelines, coordinating cross-functional teams, and implementing strategic initiatives aligned with organizational objectives. Conduct thorough evaluations of processes to identify inefficiencies and recommend data-driven improvements, fostering a culture of continuous enhancement. Serve as a liaison between senior leadership and staff, facilitating transparent communication and aligning departmental goals with overarching company priorities. Additionally, monitor performance metrics, prepare detailed reports, and present actionable insights to stakeholders to support informed decision-making. Maintain strict adherence to compliance standards and regulatory requirements while promoting a collaborative and high-performing work environment.
Designing and implementing comprehensive learning and development initiatives serves as the primary responsibility of this role.
Develops and implements comprehensive training strategies and plans to enhance employee skills and organizational performance. Identifies training needs through assessments and collaborates with departments to design targeted learning solutions. Manages the creation and delivery of training programs, ensuring alignment with business objectives. Evaluates training effectiveness and makes data-driven improvements to optimize outcomes. Utilizes various instructional methods and technologies to engage learners and facilitate knowledge retention. Maintains training records and reports progress to stakeholders. Requires a bachelor’s degree in education, human resources, or a related field, along with 3–5 years of experience in training development. Proficiency in learning management systems and strong project management skills are essential.
Perform comprehensive annual and interim Training Needs Analysis (TNA) evaluations spanning all organizational departments to identify skill gaps and development opportunities.
Design and execute annual learning and development initiatives that strategically support and advance organizational objectives.
Develop and implement comprehensive frameworks to enhance design competencies and initiatives aimed at building employee capabilities.
Develop strategic learning initiatives designed to bolster succession planning efforts.
Responsible for organizing and overseeing all aspects of training programs, from initial planning through final execution, this role ensures seamless coordination and delivery of educational initiatives. Duties include developing training schedules, managing instructor assignments, and maintaining participant records to track progress and attendance. Additionally, the position involves collaborating with subject-matter experts to design curriculum content, ensuring alignment with organizational goals and compliance standards. Strong organizational skills and meticulous attention to detail are essential to execute training sessions effectively and address any logistical challenges that may arise.
Develop and execute comprehensive employee onboarding, induction, and orientation initiatives to ensure seamless integration into the organization.
Oversee the development, coordination, and implementation of regulatory, compliance, technical, leadership, and soft-skills training programs.
Verify that all obligatory and legally mandated training programs are completed promptly and in accordance with established deadlines.
Create training schedules and verify adherence to established timelines.
Coordinate internal and external training initiatives to ensure alignment with organizational goals and compliance standards. Develop and deliver engaging educational programs for employees and stakeholders, fostering skill enhancement and professional growth. Partner with department heads to identify training needs and customize solutions accordingly. Evaluate program effectiveness through feedback and performance metrics, implementing improvements as necessary. Maintain up-to-date knowledge of industry trends and best practices to enhance training methodologies.
Design and implement innovative learning systems and digital training programs to enhance employee development and organizational performance. Develop and curate engaging, interactive educational content tailored to diverse learning needs. Collaborate with stakeholders across departments to identify training gaps and design solutions aligned with strategic goals. Utilize advanced technologies, such as LMS platforms, multimedia tools, and AI-driven learning aids, to create scalable and accessible training experiences. Evaluate the effectiveness of programs through data analysis, feedback mechanisms, and continuous improvement initiatives. Ensure compliance with industry standards and best practices in instructional design and digital education.
Oversee the administration, enhancement, and efficient operation of Learning Management Systems (LMS) and digital learning platforms.
Streamline the administration of training tracking, reporting, and learning records through automation to enhance efficiency and accuracy.
Drive awareness and adoption of e-learning, virtual learning, and blended learning solutions to enhance educational and professional development initiatives.
Ensure the precision and upkeep of training databases and learning records at all times.
Prepare comprehensive training analytics and performance reports to evaluate and enhance learning outcomes.
Responsibilities include assessing the efficacy of training programs and identifying areas for enhancement to bolster overall performance. This role involves analyzing training outcomes, gathering participant feedback, and measuring knowledge retention to refine instructional strategies. Collaborating with stakeholders, you will develop targeted interventions to address performance gaps and optimize learning experiences. Additionally, you will design and implement performance improvement initiatives, track progress, and report findings to leadership to drive continuous development. Strong analytical skills and expertise in evaluation methodologies are essential, along with the ability to translate data insights into actionable recommendations. Proficiency in performance metrics and a commitment to fostering a culture of continuous improvement are required.
Evaluate the impact of training initiatives and the progress of employee learning to determine overall effectiveness.
Monitor training attendance records, track completion rates, and assess improvements in competency levels.
Perform comprehensive post-training evaluations and return on investment (ROI) analyses to measure the effectiveness and impact of training initiatives.
Investigate and propose ongoing enhancements to learning programs to ensure their effectiveness and relevance.
Enhance employee engagement and involvement in professional development initiatives to foster a culture of continuous learning and growth.
We oversee the evaluation, tracking, and enhancement of employee performance to ensure alignment with organizational goals, fostering both individual growth and team success. This involves conducting regular assessments, providing constructive feedback, and implementing strategies to address performance gaps. Additionally, we collaborate with department heads to identify high-potential talent and develop targeted development plans, while maintaining accurate records of performance metrics and outcomes. Strong communication skills, a results-driven mindset, and proficiency in performance management systems are essential for success in this role.
Oversee the administration of the organization’s performance appraisal initiatives.
Collaborate with the HR Manager to design and execute performance management frameworks.
Oversee the adherence to performance review and appraisal schedules to ensure timely completion.
Skilled professionals will assist managers in establishing key performance indicators and defining employee development goals.
Monitor employee advancement against performance improvement plans and track development milestones to ensure continuous growth and accountability.
Develop comprehensive performance management reports and conduct detailed analytics to evaluate organizational effectiveness and drive strategic decision-making.
Facilitate the rollout of programs designed to acknowledge employee contributions and foster professional growth.
HR Administration
Facilitate seamless onboarding processes, verify employee confirmations, manage transfers, oversee exits, and maintain accurate employee documentation.
Maintain adherence to all established HR policies, procedures, and labor regulations to ensure organizational compliance.
Design and implement employee engagement and welfare programs to enhance job satisfaction and overall well-being.
Coordinate HR communications and maintain employee records while ensuring strict confidentiality and proper handling of sensitive information.
We are seeking a dedicated Health, Safety, and Environment (HSE) professional to oversee and enforce compliance with safety regulations, mitigate risks, and promote sustainable practices within our organization. The ideal candidate will possess a degree in occupational health and safety, environmental science, or a related field, along with relevant certifications such as BOSH, OSHA, or ISO standards. They will be responsible for conducting risk assessments, investigating incidents, ensuring regulatory compliance, and developing safety policies and training programs. Additionally, the role requires strong analytical skills, attention to detail, and the ability to communicate effectively with stakeholders at all levels to foster a culture of safety and environmental responsibility.
Develop and oversee HSE training initiatives designed to enhance safety awareness and compliance within the organization.
Assist in the execution of workplace health and safety policies to ensure compliance and a secure environment for all employees.
Perform safety inductions and facilitate toolbox talks to ensure all personnel are informed of safety protocols and best practices before commencing work activities.
Facilitate the procurement of all necessary permits, certificates, and compliance documentation to ensure adherence to regulatory standards.
Conducts audits and ensures compliance with regulatory standards and internal policies to maintain operational integrity and mitigate risk exposure. Responsibilities include performing detailed assessments of financial records, operational procedures, and control systems, as well as evaluating adherence to legal requirements, industry guidelines, and organizational protocols. Identifies discrepancies, recommends corrective actions, and verifies implementation to uphold accountability and continuous improvement. Collaborates with cross-functional teams to foster a culture of compliance, provides training on regulatory obligations, and supports management in maintaining an effective governance framework.
Conduct internal and external audits focusing on Quality Management Systems (QMS) and Health, Safety, and Environment (HSE) standards.
Prepare audit documentation and compliance evidence in an organized and timely manner, ensuring all necessary materials are readily available for review.
Oversee the finalization of audit findings and the implementation of corrective measures to ensure full resolution and compliance with established standards.
Maintain training and HR records in a state that ensures readiness for audits.
Seeking a candidate with a Bachelor’s degree in a relevant field, supplemented by at least three years of professional experience in a comparable role. Proficiency in industry-standard software and tools is essential, along with strong analytical, problem-solving, and communication skills. The ideal applicant will demonstrate a proven track record of delivering results in a fast-paced environment while maintaining meticulous attention to detail. Adaptability, teamwork, and the ability to work under minimal supervision are also required. Additional certifications or specialized training in the field will be considered advantageous.
A Bachelor’s Degree in Human Resource Management, Organizational Development, Industrial Psychology, Business Administration, or Education is required.
Certified Human Resources Professional (CHRP) certification serves as a recognized credential validating expertise in human resources management. Candidates pursuing this designation must meet stringent eligibility criteria, including a combination of relevant education and professional experience. The certification process typically involves passing a comprehensive examination that assesses knowledge across core HR domains, such as employment law, compensation and benefits, recruitment, and employee relations. Maintaining the credential requires ongoing professional development to ensure practitioners stay current with evolving HR practices, regulations, and industry standards. This certification enhances career prospects by demonstrating a commitment to ethical standards and continuous learning in the HR field.
Certified in Occupational Health and Safety, you will oversee workplace safety protocols, ensure compliance with regulatory standards, and conduct risk assessments to mitigate hazards. Your responsibilities include developing and implementing safety policies, training employees on safety practices, and investigating incidents to prevent recurrence. You will collaborate with management to foster a culture of safety, maintain accurate records of safety inspections and incidents, and recommend corrective actions to enhance workplace well-being. Strong analytical skills, attention to detail, and the ability to communicate effectively with all levels of staff are essential for success in this role.
Facilitates the development of instructional expertise through a Train-the-Trainer (TOT) program, ensuring participants gain the necessary competencies to effectively design, deliver, and evaluate training sessions.
Instructional design or learning and development certifications are required for this role.
Experience using LMS, HRIS, or digital learning platforms.
With a minimum of four years of hands-on experience in Learning & Development, HR Administration, and performance management, you bring a proven track record of success in these areas.
Professional HSE compliance, coordination, and audit support experience is required.
Proficient in utilizing the Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook, with a strong command of advanced features such as pivot tables, macros, and data analysis tools. Demonstrated ability to create professional documents, spreadsheets, and presentations while maintaining accuracy and efficiency. Skilled in managing email correspondence, calendars, and task assignments to support organizational workflows.
Proven expertise in analyzing data, generating insightful reports, and identifying effective solutions to complex problems is essential. Strong analytical skills, attention to detail, and the ability to interpret trends are required. Additionally, a methodical approach to problem-solving and clear communication of findings are expected.
The role involves overseeing learning and development initiatives, delivering training sessions, and coordinating program activities to ensure seamless execution. Responsibilities include designing and implementing training frameworks, managing participant engagement, and evaluating program effectiveness to drive continuous improvement. Additionally, the position requires collaboration with stakeholders to align training objectives with organizational goals, ensuring that all initiatives support workforce skill enhancement and business growth.
With a strong commitment to fostering innovation and driving continuous improvement, we seek individuals who embody these principles in their work. Candidates should demonstrate a proactive approach to identifying opportunities for enhancement and implementing creative solutions to optimize processes and outcomes. This mindset is essential for contributing to the organization’s growth and maintaining a competitive edge in the ever-evolving landscape.
Skilled in fostering strong interpersonal connections, engaging employees effectively, and facilitating productive interactions with exceptional communication abilities.
Demonstrates proficiency in balancing competing strategic priorities across learning and development (L&D) initiatives, performance management frameworks, and operational HR support functions.
Driven by technological advancements and a commitment to process optimization, the ideal candidate will excel in identifying and implementing innovative solutions to enhance efficiency and effectiveness within our operations.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
4 years
