Tasks & Responsibilities:
Monitoring, maintaining and following up on all Information Technology (IT) and Telecom equipment, tools and services in the mission in accordance with MSF standards, policies, protocols and procedures
Supervising, implementing and improving data security protocols (data saving, firewall, User access right, backup, security for equipment and software, etc.) to ensure data security, availability, and immediate operational recovery and continuity in case of emergency
Providing technical support and presenting MSF standards, policies, protocols and procedures to all users.
Providing advanced technical support to logistics experts dealing with IT and Telecom systems. When needed, liaise with the Information Systems (IS)specialist and/or HQ technical referent for 2nd line support as well as with external providers, to ensure any incidents that cannot be solved at his/her level are appropriately escalated.
Providing educational support (briefing, training and support, etc.) to all users
Providing regular activity reports for the sites under this responsibility in accordance with MSF guidelines
Participating in the establishment of the annual budget of the IT and Telecom families
Updating and archiving all user and ICT (Information and Communications Technology) related documents due to changes in the IT and Telecom process
Performing any other task, specifically to this area of specialty, as defined in the job description and according to the line manager
Qualifications & Requirements:
Education Diploma /Degree in IT or any relevant qualification
Experience Mandatory:1-2 years of proven experience in IT or technical functions
Expertise the latest version of Microsoft Operating System and business applications (Office 365)
Understanding in Server Management
MSF experience is an added value
Understanding of radio telecommunication concepts.
Teaching and supporting skills Language
Fluent in English, Kiswahili Competencies
Results and Quality Orientation
Teamwork and Cooperation
Behavioral Flexibility
Commitment to MSF Participles
Stress Management
Candidates meeting the above qualifications are requested to email a motivation letter and updated Curriculum Vitae as a single file by 5Pm on 23 rd February 2025 to msff-kenyarecruitment@paris.msf.org and mention on the subject line “ICT Supervisor – Homabay Project”. Only shortlisted candidates will be contacted. Applications must be received by the deadline. Only short-listed candidates will be contacted.
Apply via :
msff-kenyarecruitment@paris.msf.org