To deliver innovative solutions and drive strategic growth, this position is designed to provide leadership in [specific function or area, e.g., “digital transformation initiatives”] while ensuring alignment with organizational objectives. The successful candidate will be responsible for overseeing [key responsibilities, e.g., “cross-functional project execution”] and fostering collaboration across departments to achieve measurable outcomes. They will also be expected to [specific duty, e.g., “mentor junior team members”] and uphold the highest standards of performance and accountability in all operational activities. A strong background in [relevant field or skill] and demonstrated expertise in [specific area] are essential, along with the ability to [key skill, e.g., “adapt to evolving business needs”].
The DAEU Executive is responsible for spearheading Direct-To-End-User initiatives and platforms, enhancing consumer engagement, convenience, and incremental commercial expansion.
This position drives strategy into tangible results by executing DAEU offerings with precision, optimizing operational performance throughout ordering, fulfillment, and delivery processes, and upholding superior consumer interactions at every engagement point.
The position requires the incumbent to fulfill the following responsibilities and meet the outlined requirements:
Develop and execute DAEU plans and initiatives in alignment with the Emerging Channels strategy.
Deliver a flawless, end-to-end consumer journey across all DAEU platforms to ensure optimal user satisfaction and engagement.
Deliver exceptional operational excellence across ordering, fulfillment, and delivery processes.
Facilitate the achievement of net sales value, sales volume, and customer engagement objectives by collaborating closely with the DAEU team.
Dimensions:
The role requires overseeing financial operations, including budgeting, forecasting, and financial reporting. Responsibilities encompass analyzing financial data, ensuring compliance with regulations, and optimizing financial performance. Applicants must possess a degree in finance, accounting, or a related field, along with professional certifications such as CPA or CFA preferred. Proficiency in financial software and advanced Excel skills are essential, alongside strong analytical and communication abilities. The ideal candidate will have at least five years of progressive financial management experience in a corporate or similar environment.
Drives the achievement of NSV, volume, and margin objectives by spearheading DAEU initiatives.
Delivers DAEU investments strictly in accordance with approved strategic plans to ensure optimal return on investment.
Drives the advancement and achievement of targets for Emerging Channels, ensuring sustainable growth and performance excellence.
Play a pivotal role in enhancing the brand portfolio on DAEU platforms, focusing on premiumisation, elevating high NSV brands, and driving margin expansion.
Market complexity requires professionals who can analyze intricate market dynamics and make informed decisions amidst uncertainty. Candidates must possess strong analytical skills, proficiency in data interpretation, and the ability to identify emerging trends. Responsibilities include evaluating competitive landscapes, assessing risk factors, and developing strategic responses to volatile conditions. Experience in market research, financial modeling, or related fields is essential, along with excellent communication skills to convey insights effectively to stakeholders. Adaptability to rapidly changing environments and a results-driven mindset are crucial for success in this role.
KBL functions within a highly sophisticated and rapidly evolving landscape, where robust execution is indispensable due to the dynamic nature of its operations and the critical need for precision in its processes.
The growing consumer preference for convenience-driven and digitally enabled solutions has fueled heightened market demand. This shift underscores the need for innovative approaches that align with evolving consumer behaviors and expectations. Organizations must adapt swiftly to leverage emerging opportunities in this space, ensuring seamless integration of digital technologies to enhance accessibility and user experience.
To meet ever-increasing consumer demands for rapid service, exceptional support, and seamless experiences.
Organizations face increasing reliance on external platforms and logistics partners to support their operations and supply chain activities.
Seamless collaboration among commercial, digital, and operational teams is essential to ensure cohesive and efficient workflows. This role requires close alignment between these departments to drive unified strategies and streamline processes. Strong cross-functional communication and coordination skills are critical to achieving shared objectives and maintaining operational excellence.
This position entails executing a comprehensive range of duties, including overseeing daily operations, managing team performance, and ensuring adherence to company policies and procedures. Responsibilities extend to developing strategic plans, analyzing business metrics, and implementing improvements to enhance productivity and efficiency. The role requires collaborating with cross-functional teams, fostering strong stakeholder relationships, and driving initiatives that align with organizational goals. Additionally, the individual will be tasked with monitoring project timelines, allocating resources effectively, and ensuring compliance with industry regulations and quality standards.
Develop a deep comprehension of DAEU consumers, their purchasing occasions, and prevailing market trends to uncover strategic growth opportunities.
To design and execute DAEU initiatives—spanning campaigns, gifting, bundles, events, and experiences—with the objective of boosting NSV.
Oversee the complete operational cycle encompassing order fulfillment, inventory coordination, and delivery performance to ensure seamless execution.
Guarantee optimal product availability, maintain transparent communication, and uphold consistent operational performance across all digital platforms.
Provide exceptional, premium consumer experiences consistently across every customer interaction point, ensuring unparalleled quality and flawlessness at all stages.
Collaborate seamlessly across departments and with external partners to guarantee cohesive and streamlined execution.
Monitor and enhance performance indicators, including sales, conversion rates, service levels, and return on investment, to ensure continuous improvement and alignment with organizational goals.
Oversee financial planning, track expenditure efficiency, and maintain precise reporting and regulatory compliance.
Success is defined by achieving measurable outcomes that align with organizational goals, including key performance indicators such as increasing customer retention by 15%, expanding market share by 20%, or improving operational efficiency by 25%. It also entails fostering a high-performing team culture that drives innovation, with at least 80% of employees engaged and exceeding performance targets. Additionally, success is reflected in financial growth, with revenue rising by 10% annually and profitability improving by 12% over the previous year. Beyond metrics, it encompasses leadership that inspires confidence, with 90% of team members reporting high satisfaction in quarterly surveys and a 30% reduction in turnover rates. Ultimately, success means delivering consistent value to stakeholders while maintaining ethical standards and sustainability in all business practices.
We ensure the smooth operation of DAEU platforms while maintaining exceptional service levels and customer satisfaction.
Driven by DAEU, there is a notable increase in NSV, transaction volume, and customer interaction.
Achieving optimal productivity and streamlined operations within both fulfillment and delivery operations is essential.
Delivering consistently exceptional, high-quality consumer experiences across every touchpoint remains paramount to our mission.
You must excel in collaborating with partners and ensuring alignment in execution to meet shared objectives.
Delivers tangible return on investment while driving ongoing enhancements across all DAEU initiatives.
Ensures robust governance frameworks by identifying, assessing, and mitigating risks while maintaining strict adherence to internal controls and regulatory standards. Develops and implements comprehensive risk management strategies to safeguard organizational assets and uphold compliance with applicable laws and industry best practices. Collaborates with leadership and relevant stakeholders to establish transparent policies, monitor control effectiveness, and address emerging risks proactively.
Ensure adherence to the KBL Code of Business Conduct, relevant internal policies, and established governance frameworks.
Ensure full compliance with all applicable legal, regulatory, and safety standards in every aspect of DAEU operations.
Ensure effective oversight and control of budgets, assets, and trade materials to maximize efficiency and accountability.
Ensure continuous preparedness for audits and adherence to established internal control frameworks.
Ensure responsible and compliant consumer engagement
Qualifications, Experience & Skills:
Seeking a candidate with a Bachelor’s degree in a relevant field, along with a minimum of five years of professional experience in a similar role. The ideal applicant must possess strong analytical skills, exceptional communication abilities, and the capacity to work independently as well as collaboratively. Familiarity with industry-specific software and tools is essential, and prior leadership experience is highly desirable. The position requires meticulous attention to detail, robust problem-solving capabilities, and a commitment to delivering high-quality results.
A bachelor’s degree or comparable professional experience in business, marketing, sales, or a related discipline is required.
With a proven track record and a strong skill set, candidates should bring hands-on experience in relevant fields, along with the ability to effectively apply technical and soft skills to meet job demands. Proficiency in key tools, methodologies, and industry best practices is essential, supported by a commitment to continuous learning and professional growth. Strong problem-solving abilities, adaptability to evolving challenges, and exceptional communication skills are required to collaborate seamlessly within dynamic environments.
Seeking candidates with a minimum of two to four years of professional experience in fast-moving consumer goods (FMCG), e-commerce, sales, or commercial functions.
Proficiency in direct-to-consumer (D2C) models, delivery networks, or digital commerce platforms is considered a valuable asset for this role.
Demonstrated expertise in driving execution excellence and overseeing operational processes.
A proven ability to effectively coordinate with colleagues and communicate across teams is essential for this role.
Proficient in handling a diverse array of tasks and deadlines concurrently while maintaining high levels of organization and efficiency.
Demonstrates exceptional proficiency in analytical reasoning and problem resolution.
Individuals with a keen interest in digital innovations, enhancing consumer experiences, and staying abreast of emerging technological trends are encouraged to apply.
Qualifications
BA/BSc/HND
Experience Required
2 - 4 years