Oversee a comprehensive range of critical duties encompassing strategic planning, operational execution, and team leadership to ensure organizational objectives are met efficiently and effectively. Develop and implement policies, procedures, and performance metrics to optimize productivity, quality, and compliance with industry standards. Collaborate with senior management to align departmental goals with broader company initiatives, fostering cross-functional synergy. Manage resources, budgets, and timelines to deliver projects on schedule while maintaining cost efficiency. Conduct regular assessments of team performance, providing constructive feedback and professional development opportunities to cultivate talent. Serve as a primary liaison with stakeholders, addressing concerns and facilitating transparent communication to build trust and accountability. Ensure adherence to legal, regulatory, and ethical guidelines to mitigate risks and uphold organizational integrity.
Develop and oversee prospect pipelines spanning designated industries and key accounts.
Your role involves recognizing and collaborating with organizations facing operational, process-related, or technological challenges.
Engage in comprehensive discovery discussions with clients to thoroughly assess their operational workflows, identify key business challenges and inefficiencies, and pinpoint areas for improvement while aligning with their strategic growth objectives.
Deliver scalable data solutions spanning software development, automation frameworks, and managed technology services.
Facilitate proactive follow-ups, cultivate stakeholder relationships, coordinate proposal development, and accelerate commercial momentum for ongoing opportunities.
Perform in-depth analysis of accounts and market dynamics to uncover viable business prospects, track emerging industry trends, and derive actionable commercial insights.
Develop and maintain strategic partnerships with key stakeholders spanning finance, operations, HR, procurement, IT, and executive leadership teams to drive collaborative decision-making and alignment with organizational objectives.
Ensure that the Customer Relationship Management (CRM) system remains current with precise updates, while maintaining clear visibility of the sales pipeline, detailed meeting logs, and meticulous tracking of opportunities.
Collaborate effectively with marketing, technical/delivery, customer success, and leadership teams to advance opportunities and enhance client engagement.
Develop and maintain a comprehensive understanding of Tier Data’s products, industry trends, and the broader enterprise technology ecosystem on an ongoing basis.
Provide valuable insights and input regarding market trends and customer feedback to enhance sales strategies, messaging, communication efforts, and overall market launch initiatives.
Requirements
Exceptional verbal and written communication abilities, coupled with a talent for fostering positive professional relationships.
Effective communication through written and verbal formats is essential.
Demonstrates a strong eagerness to explore and understand business operations, coupled with an openness to mastering technology-driven solutions.
Demonstrates exceptional aptitude for analytical reasoning and adept problem-solving skills.
Effective writing, strong presentation abilities, and polished professional communication skills are essential.
Quickly adapts to diverse industries, products, and client settings with ease.
Adept at structured thinking, demonstrating strong ownership, accountability, and diligent follow-through.
Demonstrates the ability to effectively communicate and collaborate with professionals across various business functions and executive leadership levels with confidence.
Able to thrive amidst uncertainty while continuously acquiring new skills through hands-on experience.
Adaptable in dynamic environments with well-defined objectives, established procedures, and measurable performance metrics.
A bachelor’s degree in Business Administration, Marketing, Finance, Information Technology, Economics, Communications, or a closely related discipline is required.
Candidates with 0 to 2 years of experience in business development, customer success, operations, consulting, banking, SaaS, ICT, or client-facing roles will be considered a valuable asset.
Professional experience in business-to-business environments, technology, consulting, customer success, operations, finance, or solution-focused roles is highly beneficial.
We place greater emphasis on learning agility, commercial potential, and attitude than on prior experience alone.
Ideal Profile
A solid match for this position would be someone who exhibits the following qualities:
Ambitious professionals at the outset of their careers, demonstrating high commercial acumen and growth potential, are encouraged to apply.
Professionals with backgrounds in customer success, operations, or implementation seeking to pivot into commercial-focused positions.
Analytical graduates seeking opportunities at the intersection of business and technology are encouraged to apply.
Professionals who thrive on dissecting business functions and resolving operational inefficiencies are encouraged to apply.
Individuals who find satisfaction in analyzing business operations and addressing practical challenges will thrive in this role.
Inquisitive, flexible, and ambitious professionals eager to thrive in a dynamic technology landscape and embrace continuous growth.
Experts in enterprise technology, digital transformation, and business growth are encouraged to apply.
Qualified candidates who meet the requirements are invited to submit their applications via careers.centum.co.KE by the close of business on Thursday, June 11th, 2026.
Qualifications
BA/BSc/HND
Experience Required
0 - 2 years