Job purpose
The Commercial Manager is responsible for the commercial function and business development strategy of the Company.
Responsibilities
Processing new customers accounts, updating the customers register/ accountsOversee performance management in the department
Prepare and submit monthly, quarterly and annual reports for the department
Prepare board management papers for approval
Ensure that all the data with regards to monthly meter readings and payments is entered and verified.
Ensuring timely billings of all services provided to customers
Maintain accurate records
Preparing accurate reports as required
Liaising with other sections in provision of quality service to customers
Attending promptly to complaints from customers
Identify training needs for the departmental staff
Develop department budget and work plan
Mentor and coach department staff
Identify procurement needs of the department
Participate in strategic planning and implementation
Responsible for physical assets assigned by the company
Makes strategic, operational and financial decisions for the department
Plans the work of subordinates, monitors subordinates work performance. Appraises/ evaluates subordinates performance
Work closely with other department/sections in all areas
Performing related work as may be required
Qualifications
Bachelor’s degree in Finance, Accounting, Economics, Strategic Management or any other Business-related field from a recognized institution CPA (K), ACCA or relevant professional qualification
Member of a professional body in good standing
At least 7 years’ experience with a minimum of 3 years in a managerial or supervisory position
Meets the requirements of chapter six of the Constitution of Kenya 2010.
Term of Service
Three Years Contract
Directs Reports
Commercial Officer, Customer Care Officer, Billing Clerk, Area Managers on Commercial Services matters
Remuneration
An attractive remuneration package commensurate with responsibility of the job and the experience of the individual will be negotiated with the successful candidate.
Candidates will be required to satisfy the requirements of Chapter Six of the Constitution of Kenya 2010 including:
Certificate of Good Conduct from the Directorate of Criminal Investigations;
Clearance Certificate from the Higher Education Loans Board;
Tax Compliance Certificate from the Kenya Revenue Authority;
Clearance from the Ethics and Anti-Corruption Commission; and
Report from an Approved Credit Reference Bureau.
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