Website: Website www.crystalrecruit.com

  • Accountant 

Operations Director 

Head of Operations & Supply Chain

    Accountant Operations Director Head of Operations & Supply Chain

    Our client is looking for an experienced Accountant to manage all financial transactions, from fixed payments and variable expenses to bank deposits and budgets. Accountant responsibilities include auditing financial documents and procedures, reconciling bank statements and calculating tax payments and returns.
    Responsibilities

    Processing of daily trust and bank transactions (local and foreign accounts)
    Managing and reconciling of trust; Control accounts and Sub ledger.
    Manage daily transfer of funds, ensuring timely payments to beneficiaries
    Foreign currency petty cash
    Process investment transactions and investment reconciliation to statements
    Assist in daily trust control reconciliation and monitor daily trust transfer
    Monitor unidentified/unallocated trust receipts
    Capture ad hoc bank related vouchers
    Process and maintain investment/client transactions and investment reconciliation to statements
    Maintain recons of returns on client account and necessary tax returns
    Receive instruction from Advocates and Clients and make final payments
    Assist with payments to purchasers and any other payment as instructed by Advocates/clients

    Qualifications

    Degree in Business Administration or Bcom (preferably Accounting option)
    Minimum qualification: CPAK Certified Public Accountant Kenya
    3 – 4 years accounting experience in a corporate or service environment
    4 years Book Keeping experience
    Entirely proficient in Microsoft Office and accounting software

    Skills

    Problem solving and analytical skills
    Planning/priority setting
    Good communication and interpersonal skills:
    Computer literate
    Ability to work well under pressure without compromising work quality or standards
    Superior attention to detail and accuracy
    Initiative skills

    Note: This position will require flexibility in working hours. It is also expected that the person will work some overtime from time to time as the need arises

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  • Facilities Manager

    Facilities Manager

    Responsibilities

    Manage the upkeep of equipment and supplies to meet health and safety standards
    Plan and coordinate all installations (telecommunications, heat, electricity etc.) and refurbishment
    Weekly reporting by compiling checks carried out in the week across branches
    Compile and analyze monthly costs and advise on trends and areas of improvements.
    Meeting demand production schedules to ensure contractual turnaround time commitments are achieved.
    Work with the branch managers / regional managers with an aim of ensuring uniformity in office outlook and in-service provision across the board
    Inspect buildings’ structures to determine the need for repairs or renovations
    Review utilities consumption and strive to minimize costs
    Supervise all external staff facilities (custodians, technicians, groundskeepers etc.) and external contractors
    Ensuring that monthly company bills in Nairobi yard, Mombasa yard and branches are paid on time (Electricity, Water bills etc.)
    To get information from the supervisors on a daily basis from branch level on any issues and share with the operations team on a weekly basis.
    Assets tagging per branch
    Control activities like parking space allocation, waste disposal, building security etc.
    Allocate office space according to needs
    Handle insurance plans and service contracts on need basis (Company license etc.)
    Keep financial and non-financial records
    Perform analysis and forecasting
    Any other duty that may be given by your supervisors /managers

    Qualifications

    Proven 5 years’ experience as a Facilities Manager or relevant position
    Well-versed in technical/engineering operations and facilities management best practices
    Knowledge of basic accounting and finance principles
    Excellent verbal and written communication skills
    Excellent organizational and leadership skills
    Good analytical/critical thinking
    BSc/BA in facility management, engineering, business administration or relevant field
    Should have an understanding of the Transport industry.
    Relevant professional qualification (e.g. CFM) will be an advantage

    Skills

    Great project management skills
    Clients/ customer Focus
    Communication proficiency
    Problem solving/ analysis
    Communication skills
    People management skills

  • Sales Executive

    Sales Executive

    Responsibilities

    Lead in billing by providing Market information, Service flows and rate cards for all territories to customers interested in the regions the client has presence
    Acquiring of new merchants interested in PSMS, USSD, BULK SMS and any other product of the client.
    Closes new business deals by coordinating requirements; development and negotiation of contracts; integrating contract requirements with business operations.
    Lead account manager for all acquired and existing clients within the billing scope
    Work closely with the Commercial Director to oversee Mobile Network Operator engagement on business performance, product conceptualization and support.
    Lead in Rate Card development for all territories covering SMS (PSMS and Bulk SMS), Voice and USSD solutions
    Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
    Liaise with Legal to develop and review contracts for interested clients including addendums to existing contracts
    Liaise with Product development for scoping of solutions offered to clients as well as implementation of the approved product
    Liaise with the Technical department for client onboarding, compliance and testing
    Lead in market research and business scoping for existing and new territories to be targeted for the client’s products.
    Provide frequent reports of prospects, performance and projections to various stakeholders including the CEO; Sales Director – Group; Head of Sales – EA; and Commercial Director – EA
    Any other duty that may be assigned from time to time.

    Qualifications

    Bachelor’s Degree in Marketing, Business Administration or any other related field
    3 years minimum experience in Sales Field. Experience from IT Industry will be an added advantage.
    Leadership Skills as team may grow with time
    Must have good analytical skills to help set proper goals and determine pricing.
    Great Customer Service
    Communication Skills
    Must be creative
    Great Presentation and prospecting Skills

    Additional Information

    Appraisals will be conducted on a quarterly basis strictly focused on set targets
    There will be a possibility of probation extension if targets are not met

  • Software Marketer 

ASP.Net Core Programmer

    Software Marketer ASP.Net Core Programmer

    Our client, a software development firm based in Nairobi is seeking a dynamic, result and target oriented individual to join its dedicated team immediately. The Candidate will be responsible for generating leads and selling software applications of the company to existing and prospective clients.
    Responsibilities

    Developing and executing successful sales plans as well as monitor competition by gathering current marketplace information on pricing, products, new products etc.
    Creating awareness
    Research and create target list of potential prospects
    Create, monitor and manage email campaigns for digital marketing
    Generate sales opportunities by cold calling pitches
    Arrange and conduct product demonstration
    Serve as internal sales support for lead generation
    Coordinate to ensure all presentations and follow up are accomplished as per timelines defined by the prospects/partners
    Build strong qualified opportunity pipeline for sales

    Key Skills

    Business development
    Lead generation
    Software solution sales

    Qualifications

    Must be a holder of diploma or undergraduate degree in Business Information Technology, Information Technology, Computer Science or related discipline
    Over three (3) year experience in the sales and marketing of enterprise software
    Provable track record of excellence in software business development
    Ability to learn how business software fit into business workflow and processes
    Highly motivated and result oriented
    Entrepreneurial spirit
    Strong presentation, communication, organization, multitasking, and time management skills Solid problem solving and consultative skills required
    Ability to work in a fast-paced environment with minimum supervision
    High level computer literacy, ICT skills and experience with MS-Office (Outlook, Excel, Word, PowerPoint)
    Knowledge, skills and experience in digital marketing
    Must have a valid driving license with minimum of three (3) years driving experience

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  • Front Office

    Front Office

    Job Summary:
    Responsible for the successful overall coordination and direction of all activities related to the Front office of the resort, ensuring smooth and efficient operations, profitability and quality standards in accordance with the resort’s policies and procedures.
    Responsibilities
    Reporting to the Front Office Manager, responsibilities and essential job functions include but are not limited to the following:

    Lead and manage all aspects of the Front Office department and ensure all service standards are followed
    Provide exceptional customer service to all guests, making their stay as comfortable and satisfying as possible while achieving team and Brand goals.
    Ensure correct and accurate billing of guests and control of departmental operating float.
    Ensure daily and monthly front office reports are accurately compiled and processed within the agreed time frame.
    Maximize rooms revenue through participating in yield management meetings and implementing the agreed upon Revenue Management strategies and practices
    Make courtesy calls to all the guests to ensure their complete satisfaction with the resort facilities and services
    Develop and recommend budget, labor cost plans and objectives for the department
    Coach, train and counsel employees to reflect the resort’s Service Standards and Procedures
    Ensure all operations and cash handling are done as per the resort’s policies and procedures
    Maintain excellent communication with all the departments
    Maintain information on rates, specials, packages, programs while ensuring all staff are trained in all areas

    Qualifications

    Bachelor’s degree in Hotel management/ Hospitality Related
    A diploma in Hotel Management (Four Years) From Kenya Utalii College will also be considered.
    6 years’ experience in front office operations, 3 years being in supervisory position
    Excellent knowledge of eZee System a must
    Well-organized, detail-oriented and able to multi-task.
    Must have effective problem solving/decision making abilities.
    Must have excellent verbal and written English communication skills.
    Skilled in creating analyzing and understanding reports.
    Mature male applicants highly encouraged to submit their profiles.

    Benefits:

    Medical cover for self
    Full Accommodation and Meals Provided
    Return ticket

  • Camp Manager

    Camp Manager

    Job Summary
    Under the direction of the Operations Manager, the Camp Manager is responsible to manage property operations on a day to day basis of a single property to assure optimum performance and continual improvement in the four Key Result Areas (guest service, employees, property appearance, and profit/financial control. Coordinates, directs and manages the staff and everyday camp operations to achieve profitability, guest satisfaction and efficiency while maintaining standards set by the company assuring 100% guest satisfaction.
    Responsibilities

    Deliver excellent customer service, at all times, ensuring guests’ comfort and safety
    Deal with all enquires in a professional and courteous manner, in person, on the telephone or via e-mail
    Assist in keeping the camp clean and tidy, at all times
    Deal with customer complaints in a professional manner
    Complete all daily administration tasks as required
    Ensure that all tents and areas under your responsibility are checked thoroughly at the end of every shift, confirming that they meet our standards
    Maintain the correct handling of all soiled linen and ensure that every tent has the correct bedding and relevant number of towels
    Report any faults or damage in any of the tents or camp facilities immediately to the operations manager and maintenance manager
    Monitor and oversee maintenance issues relevant to your area and liaise with third-party contractors as required
    Complete regular checks on portable electrical appliances
    Be accountable for all relevant product delivery and stock management (mainly, laundry, food items, cleaning materials and bedroom supplies), including setting stock levels, checking, counting, storage, reconciliation and loss investigation
    Manage and maintain effective and efficient use of all operations equipment in line with company policy
    Provide reports, as required, for senior management
    Maintain effective communication, at all times, among the team and head office
    Complete rotas for your team weekly; manage and maintain correct staffing levels in line with targets and business levels
    Ensure that the muster roll is kept up to date and manage absence and lateness, in line with company policy
    Complete all required health and safety/fire checks on time
    Be responsible for evacuation, in cases of emergency, acting as first point of contact for the team, guests and the emergency services
    Report any security issues to the operations manager immediately
    Always adhere to all company policies and procedures and licensing laws
    Be involved and contribute at team meetings
    Carry out instructions given by the management team and head office

    Qualifications

    Hotel Management degreediploma from a reputable institution
    Food and beverage qualifications are desirable though not a must
    MS office suite

    Working Experience

    Over 5 years of progressive hands-on experience in a busy 3 to 5-star hotel or tented camp.

     Personal Qualities and Behavioral Attributes

    Customer focus with a warm friendly personality
    Ability to work unsupervised in a busy environment
    Ability to prioritize duties
    Honest and reliable
    Build and maintain good relationships with all team members
    Be able to communicate well with people of all levels
    Ability to develop self and others
    Ability to welcome and embrace change, with a positive attitude
    Good judgment skills with the ability to plan ahead
    Able to create and work within budgets

  • Business Development Executive

    Business Development Executive

    We are looking for a Business Development Executive to join our growing team. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers.
    To be successful in this role, you should have previous experience developing leads from marketing campaigns and meeting sales quotas. You will use your communication skills to cultivate strong relationships with customers, from first contact until you close the deal.
    Ultimately, you will boost sales and contribute to our long-term business growth.
    On a day to day Basis, You will;

    Qualify leads from marketing campaigns as sales opportunities
    Contact potential clients through cold calls and emails
    Present our company to potential clients
    Identify client needs and suggest appropriate solutions
    Build long-term trusting relationships with clients
    Proactively seek new business opportunities in the market
    Set up meetings or calls between (prospective) clients.
    Report to the Managing Director on (weekly/monthly/quarterly) sales results
    Stay up-to-date with new services and new pricing/payment plans

    Requirements

    Proven work experience as a Business Development Executive, Sales Account Executive or similar role
    Hands-on experience with multiple sales techniques (including cold calls)
    Track record of achieving sales quotas
    Experience with CRM software (e.g. Hubspot)
    Understanding of sales performance metrics
    Excellent communication and negotiation skills
    Ability to deliver engaging presentations
    Diploma /BSc degree in Marketing, Business Administration or relevant field

  • Credit Controller Officer

    Credit Controller Officer

    Responsibilities

    Credit application, credit enhancement forms, and related supporting documentation are reviewed on time.
    All customer receipts including withholding VAT certificates received are posted to the correct accounts
    Reconciliations of receipts to invoices are done correctly and regularly
    Management of key accounts in respect of reconciliations and debt collections in liaison with the sales representatives are done as per company policy
    Any debtor related queries are responded to and resolved
    Overdue debts in liaison with sales representatives are frequently done
    You are monitoring consignment account activities
    You are liaising with lawyers on the cases related to the collection of problematic debtors
    Communication with customers is done effectively
    There is a periodic review of new customer accounts created to ensure the accuracy of data and correct classification of customers
    You have generated and compiled various reports required by management related to credit control
    You compile and make recommendations to the credit control committee on bad and doubtful debt provision and write-offs
    You periodically review any unutilized credit balances in the customer accounts
    All contracts and agreements with customers for consignment arrangements, tender pricing, contracts are well maintained etc
    You are a team player and can perform any other duties as may be specified from time to time falling within the scope of the finance team as a whole

    Requirements

    ACCA/ CPA (K)/ CCP qualification
    Bachelor’s Degree in Management/ related field
    Experience from Institutions such as Banking sectors, insurance companies, Microfinance Sectors preferred
    Computer literate with strong skills in Microsoft Office
    Exceptional skills in Microsoft Excel would be an added advantage
    Working knowledge of Kenyan tax laws especially the Kenyan VAT Act
    Working knowledge any Financial ERP/System.
    Excellent communication, analytical, problem solving and decision-making skills
    Ability to create and process financial spreadsheets
    Customer service experience

    Why Apply

    It is a challenging role where you work with brilliant minds in a Top Tier Law Firm in Africa.
    Great compensation structure including medical and pension scheme.
    Career growth and training opportunities.

  • Health & Safety Officer

    Health & Safety Officer

    We have a career opportunity with our client – a group of companies located in Kenya for a specialist position in Health and Safety.
    Responsibilities

    Support and assist the EHS Manager & the development of policies and programs of the Group.
    Advise and instruct on various safety-related topics within the printing industry
    Conduct regular risk assessment and enforce preventative measures on a regular basis
    Organize EHS training of employees and executives. NITA administration is a must
    Inspect premises and the workplaces of personnel to identify issues or non-conformity to set standards
    Oversee the recording and investigating incidents/ near misses to determine causes and assist in handling worker’s compensation claims with HR
    Assist in the preparation of reports on occurrences and provide statistical information to Upper Management & Senior Executives

    Requirements

    Proven experience as safety officer within Kenya
    In depth knowledge of legislation DOSH, NEMA, NITA and procedures
    Must have knowledge of hazardous materials and practices
    Experience in writing reports and assist in policies reviews for health and safety documentation
    Familiarity with conducting data analysis and reporting statistics
    Proficient in MS Office; Working knowledge of safety management information systems is a plus
    Outstanding organizational skills
    Diligent with great attention to detail and attention to risk and hazard identification
    Excellent communication skills with the ability to present and explain health and safety topics from plant floor to boardroom
    The ability to work on several sites/ workplaces simultaneously
    Certified in safety management with 3 – 5 years’ work experience
    Certificate in occupational health and safety/ management

  • Business Development Manager 

Advertising Sales Representative

    Business Development Manager Advertising Sales Representative

    Do you have strong new business face-to-face sales experience?
    Want to work for an innovative outdoor media advertising company that has been in the industry for over 2 decades?
    Like the idea of client retention and acquisition?
    If so then please read on…
    The Company
    A highly respected and locally owned outdoor media company whose business spans; Point of Sale Branding, Branding Structures & Materials, Signworks, Wall Branding, Airport Trolley Advertising, and Digital Transfers is scaling up and would like to grow their sales team.
    Job Roles 

    You will be the front of the company and will have the dedication to create and apply an effective sales strategy.
    The role requires an entrepreneurial approach and a high work ethic towards generating new business and then growing existing accounts.
    The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

    Your Responsibilities will include:

    Develop a growth strategy focused both on financial gain and customer satisfaction
    Generate new business and grow existing accounts
    Conduct research to identify new markets and customer needs
    Innovate on new products/services to meet customer’s needs
    Promote the company’s products/services addressing or predicting clients’ objectives
    Prepare relevant sales reports as needed by management
    Provide trustworthy feedback and after-sales support
    Build long-term relationships with new and existing customers
    Mentor/ Coach and supervise the sales team

    Requirements

    4+ years sales experience (you don’t have to have outdoor sales experience)
    Strong new business legacy
    Strong closing abilities
    Confident, articulate and outgoing
    High work ethic
    Field sales experience
    Strong face to face negotiation and sales skills

    If you think that you could be the Business Development Manager that our client is looking for then please apply now!
    Education Qualification

    Degree desired or relevant Diploma
    Professional Course in Sales and Marketing an added advantage

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