Jobs Kenya

Website: Website https://www.britam.com

  • Sales Executive

    Sales Executive

    Qualifications for the Sales Jobs:
     
    Kenya Certificate of Secondary Education with mean grade of C (Plain) and above.
    Certificate of Proficiency in Insurance (COP) OR Executive Certificate of Proficiency (ECOP) from College of
    Insurance an added advantage.
    Excellent communication skills both written and verbal
    Only residents of Nairobi and Thika Region.
     
    What We Offer:
     
    Outstanding, uncapped earning potential Career/Life Balance.
    Building your own business.
    Commission based.
    Stability with a sound Company & Industry
    Bonuses, Awards/Recognition
    Good training of our products and services.

  • Document and Data Operations Associate

    Document and Data Operations Associate

    Job description
    Job Purpose
    Responsible in delivering an exceptional customer experience at the Britam branch level and putting the needs of every customer at the heart of every decision making process.
    Key Responsibilities

    Implement the customer experience strategy in the respective business divisions;
    Investigate and respond to all internal and external customer enquiries promptly;
    Process all approved underwriting polices and claims within the provided SLA’s;
    Escalate complex queries to the appropriate functional area;
    Maintain regular internal (to staff) and external (to customers) communication on Customer Service matters;
    Investigate and respond to all customer enquiries promptly;
    Carry out customer and product related document processing;
    Respond to customer queries in a professional manner;
    Make customers’ experiences better by ensuring customer satisfaction; and
    Ensure high standards of Customer Service are maintained in all at the branch level.

    Requirement

    Diploma in a business related field
    At least 2- 4 years’ experience in a similar position

    Essential Competencies

    Learning and Researching: Rapidly learns new tasks and commits information to memory quickly; demonstrates an immediate understanding of newly presented information; gathers comprehensive information to support decision making at management level; learns from successes and failures and seeks colleague and customer feedback.
    Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
    Applying Expertise and Technology: Applies specialist and technical expertise; uses technology to achieve work objectives; develops job knowledge and expertise (theoretical and practical) through continual professional development; demonstrates an understanding of different organisational departments and functions.
    Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; exhibits high standards for quality and quantity; monitors and maintains own quality and productivity; works in a systematic, methodical and orderly way; consistently achieves projects goals.
    Following Instructions and Procedures: Follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates commitment to the organisation; complies with legal obligations and safety requirements of the role.
    Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; accepts diversity; display individual responsibility towards the community and the environment; models the organisational values during every day interactions.

  • Forensic Manager

    Forensic Manager

    Job description
    Job purpose
    The role holder will be responsible for guiding and leading in the fraud risk management activities within Britam Group.
    Key Responsibilities

    Work with the business to guide fraud risk management initiatives around fraud prevention and fraud detection;
    Work with the Group Head of Internal audit to implement and monitor continuous fraud awareness and fraud related trainings within the Group;
    Lead and investigate complaints arising from fraudulent claims or suspected fraudulent activities across the group;
    Oversee the execution of special audits or investigations as may be required by the business;
    Oversee conducting of a fraud risk assessment and identify warning signs of fraud related activities;
    Building a framework for forensic auditing and Investigations and developing pre-investigation processes that follow the investigative methodology;
    Create awareness across the group by building knowledge on risk of fraud and how to mitigate fraud through trainings;
    Build a pool of partners across the group to aid in fraud detections;
    Prepare reports for management and the Audit Committee clearly describing the key findings and practical recommendations for improvement;
    Develop and implement the performance management plan and cycle for team members as provisioned by HR;
    Schedule and assign work to the forensic audit team estimating resource needs;
    Verify compliance with all the relevant legislation and regulatory requirement. This calls for regular updates with all the relevant legislation and statutory requirements affecting the group;
    As the contact person for the Whistleblowing service providers, review reports from the service provider and initiate action on issues reported;
    Maintain a proper record of fraud incidences reported and provide periodic reports to both Management and the Board;
    Attend and participate in the Management meetings to enhance understanding of the Group’s Operations; and
    Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard.

    Requirement

    Bachelor’s Degree in Finance, Accounting or a related field;
    MBA is an added advantage.
    Professional qualification e.g. CPA(K), ACCA, CISA. CFA or equivalent.
    7-10 years’ experience in a similar position; 4-5 of which should be in a managerial capacity in a busy environment..

    Essential Competencies

    Deciding and Initiating Action: Ensures, key organisational objectives are met, takes responsibility for decisions, actions, projects and people while focussing on achievement of strategic results; takes initiative and works under own direction; initiates and generates activity; makes quick, clear decisions with limited information available which may include tough choices or considered risks; decisions and actions takes into account possible impact on all parts of the business.
    Leading and Supervising: Provides the business with a clear direction based on the overall strategic intent of the organisation; motivates and empowers others with a clear sense of purpose; creates a positive organisational climate that fosters learning and development; acknowledge high potential talent; sets and articulates the vision and values through own personal behaviour.
    Relating and Networking: Easily establishes, as well as assists others in building good relationships with customers and staff across all departments, inside and outside of the organisation; relates well to people at all levels; facilitates the resolutions of conflict and manages disagreements with tact and diplomacy.
    Persuading and Influencing: Gains clear agreement and commitment from others by persuading, convincing and negotiating to the benefit of the organisation, promote the organisational strategy during conversations; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of oneself, the department or the organisation; makes a strong personal impact on others; takes care to manage the organisation’s impression and brand on others.
    Formulating Strategies and Concepts: Works strategically to realise organisational goals; sets and develops organisational strategies; identifies, develops positive and compelling visions of the organisation’s future potential; takes account of a wide range of issues across, and related to, the organisation; encourage others to take a strategic and long term view in terms of the organisation’s future; communicates the organisational strategy, vision and objectives effectively across all levels of the organisation.

  • Pensions Operations Associates (1 Year Contract) – (18000052)

    Pensions Operations Associates (1 Year Contract) – (18000052)

    Job Purpose:Undertake pension administration activities to support the achievement of business unit plan .
    Key responsibilities

    Receipting of funds.
    Allocation/Posting of contributions/transfer to scheme members.
    Data alignment and verification for new schemes loading and monthly updates.
    Maintaining records of contributing members, deferred and current pensioners, provision of annual statements.
    Periodically generate statements for customers
    Daily reconciliation of funds received.
    Delegated Authority: As per the approved Delegated Authority Matrix

    Knowledge, experience and qualifications required

    Bachelor’s Degree in business related field
    Diligent and attentive to detail.
    Highly numerate with strong IT skills.
    Experience in a pension Administration environment will be an added advantage.

    Essential competencies

    Working with People – Shows respect for the views and contributions of team members; shows empathy; listens, supports and cares for others; consults others and pro-actively shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
    Adhering to Principles and Values – Upholds and encourages ethical behavior and departmental values; demonstrates integrity; encourages individual responsibility towards the community and the environment; models the organizational values during every day interactions.
    Analyzing – Analyses numerical data and all other sources of information, breaking them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgments from the available information and analysis; demonstrates an understanding of how one issue may be part of a much larger system / process / problem.
    Planning and Organizing – Adheres to and monitors clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organizes resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
    Delivering Results and Meeting Customer Expectations – Focuses on customer needs and satisfaction; sets and models high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic methodical and orderly way; consistently achieves projects goals.
    Deciding and Initiating Action – Takes responsibility for own, as well as subordinates’ actions and projects; takes initiative and works under own direction; initiates and generates activity; introduces improvements into work processes; handles problems with minimal guidance.
    Following Instructions and Procedures – Challenges authority only when appropriate; follows procedures and policies; keeps to schedules; arrives punctually for work and meetings; demonstrates a commitment to the organization; complies with legal obligations and safety requirements of the role.
    Adapting and Responding to change – Adapts to changing circumstances; tolerates ambiguity; accepts new ideas and change initiatives; adapts interpersonal style to suit different people or situations; shows an interest in new experiences.

  • General Manager – Property

    General Manager – Property

    Job description
    Job purpose
    The role holder will be responsible to build a profitable and sustainable property business i.e. industrial, commercial and residential that creates and protects value for internal and external investors for Britam. They will drive sales across the various property business and ensure profitability whilst maximizing the shareholders return.
    The General Manager will be responsible for the implementation of property business master plan and creation of demand for future projects. This will include effective leadership and the ability to drive sales traffic to Britam Property Business and create a safe, friendly, well-maintained environment.
    This role reports to the Principle Executive Director, Business and works closely with the Board of Directors of Property Business.
    Key Responsibilities

    Strategic positioning of Britam Property business as a top Real Estate vehicle in our chosen markets with regard to Industrial, Commercial and Residential, facilities through attracting and collaborating with investors/partners;
    Strategic planning of Britam Property business by creating demand for current and future projects within the business and drive the process of ensuring that the design and development of products meets and exceeds the expectations of the market;
    Strategy execution by overseeing the successful execution of the works of the Head of Business Development, Project Managers and Property Managers in alignment with the approved masterplan of the Britam Property Business;
    Commercialization of the business by driving sales of existing property, servicing plots, convert the bare land into viable projects and create new infill projects that will act as alternative revenue generating opportunities for the business;
    Oversee infrastructure development design and implementation of infrastructural services which include the road network, power, water, ICT, security and waste management;
    Demonstrate leadership by developing a cohesive team and build internal capability that will drive the operational and strategic initiatives by ensuring clear objectives and targets have been cascaded;
    Engage various stakeholders such as Insurance Business, Asset Managers and Finance to discuss property investment plan;
    Build strategic partnerships with internal and external stakeholders and partners to ensure that strategies and plans are aligned and synergies optimised;
    Drive shareholders’ return on the projects invested within the strategic plan and realized a profitable annual return on the shareholders’ investment;
    Manage stakeholder relations which include but are not limited to relationships with the; Britam Property Board of Directors, Government of Kenya, County governments,
    Local community, Regulatory agencies such as NEMA, WRMA, Ministry of Public Health, Kenya Police and Kenya Revenue Authority and obtain all the necessary approvals for project delivery;
    Lead the budgeting process and cost containment of the Property business; including final review and approval all annual leases reconciliation and estimates;
    Attract and develop quantity surveying, conveyancing, construction management and property management skills and raise funds for proprietor plans; and
    Deliver on performance requirements as defined in the departments’ strategy map, balanced scorecard and Personal Scorecard.

    Key Performance Measures

    Revenue and profitability
    Timely execution of projects
    Britam Brand equity as property developer
    Effective management of Britam property
    Management of property budgets

    Working relationships
    Internal Relationships
    The General Manager, Property will be;

    Directly responsible for Head of Business Development, Property Manager, Project Manager, Quantity Surveyors and Property Associates.
    Work closely with other departments as and when required.

    External Relationships

    Britam customers
    Property industry players
    Banks, financial institutions councils national and county

    Knowledge, experience and qualifications required

    Bachelors in Business administration, finance, real estate/ property or a related filed, a master’s degree will be an added advantage;
    At least 10 – 12 years’ experience in a similar position; 6 years of which must be senior management level;
    A proven track record of successful commercial Property sales or a similar set up; with a demonstrated ability to position and create demand for Property products;
    A sound understanding of the commercial drivers of Property and the ability to engage with best in class business partners, investors and developers both locally and globally;
    An innovative and creative leader with the ability to think ‘outside the box’ and achieve exceptional tangible outcomes;
    Highly networked and excellent communicator with the ability to develop and manage lasting relationships with a diverse array of stakeholders; and
    An effective and ethical leader with sound people skills and proven ability to build, retain and lead successful teams.

    Essential Competencies

    Deciding and Initiating Action: Ensures, key organisational objectives are met, takes responsibility for decisions, actions, projects and people while focussing on achievement of strategic results; takes initiative and works under own direction; initiates and generates activity; makes quick, clear decisions with limited information available which may include tough choices or considered risks; decisions and actions takes into account possible impact on all parts of the business.
    Leading and Supervising: Provides the business with a clear direction based on the overall strategic intent of the organisation; motivates and empowers others with a clear sense of purpose; creates a positive organisational climate that fosters learning and development; acknowledge high potential talent; sets and articulates the vision and values through own personal behaviour.
    Relating and Networking: Easily establishes, as well as assists others in building good relationships with customers and staff across all departments, inside and outside of the organisation; relates well to people at all levels; facilitates the resolutions of conflict and manages disagreements with tact and diplomacy.
    Persuading and Influencing: Gains clear agreement and commitment from others by persuading, convincing and negotiating to the benefit of the organisation, promote the organisational strategy during conversations; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of oneself, the department or the organisation; makes a strong personal impact on others; takes care to manage the organisation’s impression and brand on others.
    Formulating Strategies and Concepts: Works strategically to realise organisational goals; sets and develops organisational strategies; identifies, develops positive and compelling visions of the organisation’s future potential; takes account of a wide range of issues across, and related to, the organisation; encourage others to take a strategic and long term view in terms of the organisation’s future; communicates the organisational strategy, vision and objectives effectively across all levels of the organisation.

  • Head of Legal

    Head of Legal

    Job description
    Job Purpose
    This role will provide Legal support to the insurance business by formulating and implementing policies and procedures to ensure the business remains fully compliant with all Laws and Regulations
    Key Responsibilities

    Advise insurance business on all matters touching on the law
    Review newly instituted matters and advise management
    Research and interpret regulatory requirements of new Insurance products and/or services
    Provide assistance to the operational areas with day-to-day regulatory Insurance compliance issues
    Assist with handling more complex Insurance regulatory compliance issues
    Keep current on national requirements regarding Insurance and communicate issues and new statutory developments to executive team.
    Provide high quality legal opinions to enable effective management of legal risks
    Prepare agreement for appointment of advocates
    Receive final ruling and ensures it is captured
    Negotiating out of court settlements with a view of saving costs
    Approving payment of legal fees and judgments and or discharge Vouchers
    Securities perfection (Mortgages, plot loan etc.) and ensuring Britam is protected at all times
    Ensure safe custody of the insurance instruments and documents such as organization seal, charged documents and suit papers, and ensure confidentiality and privacy of all legal data of the business
    Provide legal advice to the insurance business on all legal matters related to its activities and mandate premised on a platform that is well researched, reasoned and timely
    Ensuring insurance business is compliant with all statutory requirements;
    Advising management on the interpretation, impact and effect of the relevant laws and general conditions affecting their various areas of operation;
    Providing strategic legal advice, including advice on business and product development
    Liaison with the various regulatory agencies, including but not limited to IRA
    Respond to demand letters and making best efforts to sort out disputes before they are referred to a court of law
    Liaise with external lawyers on conduct of court matters;
    Liaise with company staff on required documentation, witnesses etc. with respect to matters in court;
    Perform any other duties as may be assigned from time to time

    Requirement

    Bachelor’s degree in Law
    Master’s degree in Law (added advantage)
    Advocate of the High Court of Kenya
    Possess a valid practising licence
    7-10 years post admission (to the roll of advocates) and two (2) years’ experience in a busy organisation at manager level
    Experience in the insurance industry will be an added advantage

    Deciding and Initiating Action – Ensures key departmental objectives are met, takes responsibility for decisions, actions, projects and people while focusing on achievement of departmental results; takes initiative and works under own direction; initiates and generates activity; makes quick, clear decisions with limited information available which may include tough choices or considered risks; decisions and actions take into account possible impact on all parts of the business.
    Leading and Supervising – Provides the department with a clear direction based on the overall strategic intent of the organisation; Building high expectations about the success of the department; motivates and empowers others with a clear sense of purpose; creates a positive departmental climate that fosters learning and development; acknowledges high potential talent; Recognize the potential of individuals sets and articulates the vision and values through own personal behaviour; Push autonomy and empowerment downwards through the department.
    Persuading and Influencing – Gains clear agreement and commitment from others by persuading, convincing and negotiating to the benefit of the department; promotes the organisational strategy during departmental conversations; makes effective use of political processes to influence and persuade others; promotes ideas on behalf of the department and the organisation; makes a strong personal impact on others; takes care to manage the department’s impression and brand on others.
    Formulating Strategies and Concepts – Works strategically to realise organisational goals within the department; sets and develops departmental strategies; identifies and develops positive and compelling visions of the department’s future potential; Ensure departmental Balanced Score Card objectives and KPI’s are met and Exceeded; Ensure Personal Scorecard Objectives are met and exceeded; takes account of a wide range of issues across, and related to, the organisation; Work with direct reports to ensure the cascading of the strategic plan into integrated departmental plans that are meaningful to individuals; encourages others to take a strategic and long-term view in terms of the department’s future; Emphasise the impact and importance of individual contributions to the successful implementation of the organizational strategy in the department; Evaluate my own and others’ performance fairly and objectively; communicates the organisational strategy, vision and objectives effectively across all levels in the department.
    Entrepreneurial and Commercial Thinking – Keeps up to date with competitor information and market trends; identifies business opportunities for the department; maintains awareness of developments, changes, Add value to the department by capitalising on new business opportunities; trends and possible risks in the department’s structure and politics; demonstrates financial awareness; Identify ways to increase the Britam competitive advantage, exploiting those that will bring the greatest return within an acceptable level of risk; ensures costs are monitored and controlled and thinks in terms of profit, loss and added value; Ensure that sufficient data about financial and other parameters of departmental performance are available; Interpret departmental information objectively against appropriate benchmarks.
    Planning and Organising – Sets clearly defined departmental objectives; plans activities and projects well in advance and takes account of possible changing organisational and market circumstances; identifies and organises resources needed to accomplish projects; manages time effectively; monitors departmental performance against deadlines and milestones.
    Relating and Networking – Easily establishes, as well as assists others in building meaningful relationships with customers and staff across all levels of the organisation, inside and outside of the department; relates well to people at all levels; facilitates the resolutions of conflict and manages disagreements with tact and diplomacy.
    Creating and Innovating – Promotes departmental improvement within relevant scope of influence; produces and encourages new ideas, approaches, or insights; creates the environment for innovative products or designs; produces a range of solutions to the strategic benefit of the department.
    Adhering to Principles and Values – Upholds and encourages ethical behaviour and organisational values; demonstrates integrity; promotes and defends equal opportunities, builds diverse teams; encourages departmental and individual responsibility towards the community and the environment; models the organisational values during every day interactions.

  • Legal Associate

    Legal Associate

    Job description
    Job Purpose
    The role holder will be responsible for provision of legal advisory services and ensuring effective management of legal and contractual risks. This role is responsible for the Legal matters in Group, Property and the Regions.
    Key Responsibilities

    Assist in giving advice on legal issues, risks, company policies and procedures;
    Assist in providing legal counsel to the regional businesses during product development process;
    Keep abreast with upcoming laws and regulations and advice the business accordingly;
    Assist in the conduct of legal due diligence for pending and upcoming business transactions;
    Provide assistance in Intellectual property issues including registration rights, clearance rights, IP strategies;
    Assist in conveyancing transactions where the Group and Property company are involved, all land related transactions, change of user and lease management;
    Assist in reviewing Group projects where the group legal team is involved, structure and advise on legal issues related therewith and manage external counsel involved;
    Assist in managing external Advocates on the Britam panel of Advocates through pro-active interaction and correspondence;
    Review and advise the business on legal implications of internal policies and procedures;
    Instruct Advocates to prosecute and or defend matters on behalf of the company;
    Prepare, modify and review all contracts or any other documentation where the company has committed itself and assess legal implications that need to be brought to the executive management’s attention;
    Review advocates legal costs to ensure that the same are within the Advocates Remuneration Order 2009 as well as attempt other cost saving measures such as out of court negotiations;
    Receive and review status updates as received by the various legal departments and regions in line with reporting guidelines;
    Advice on and monitor on compliance issues relating to laws and regulations including legislative review, lobbying and updates;
    Attend court hearings and “watch brief” for the company on vital legal cases;
    Responsible for the training of new staff within the department as succession planning as well as train new employees on the role of the legal department at Britam;
    Facilitate and participate in training programmes initiated by the Legal department as value addition to fellow colleagues;
    Ensurecompliance with auditors requests, Group LLP compliance and custody of Group LLP’s; and
    Perform any other duties as may be assigned from time to time.

    Requirements

    Hold a minimum LLB degree from a recognized university
    Be an Advocate of the High Court
    Possess a Valid Practicing Certificate
    Post graduate Diploma from Kenya School of Law
    4-5 years’ experience of Law in a busy commercial organisation or commercial and conveyancing department of a busy law firm

    Essential Competencies

    Leading and Supervising: Provides team with a clear direction based on the overall strategy and objectives of the department; motivates and empowers others with a clear sense of purpose; creates a positive climate that fosters learning and development; acknowledge high potential talent within the team; sets and articulates the vision and values through own personal behaviour.
    Persuading and Influencing: Gains clear agreement and commitment from other; promotes the departmental strategy and objectives during team conversations; promotes ideas on behalf of the team and or department; makes a strong personal impact on others; takes care to manage the team’s impression and brand on others.
    Presenting and Communicating Information: Speaks fluently; expresses opinions, information and key points of an argument clearly; responds quickly to the needs of an audience and to their reactions and feedback; projects credibility.
    Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; encourages team and individual responsibility towards the community and the environment.
    Analysing: Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be a part of a much larger system.
    Planning and Organising: Sets clearly defined team objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors team performance against deadlines and milestones.
    Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; sets high standards for quality and quantity; monitors and maintains quality and productivity; works in a systematic methodical and orderly way; consistently achieves projects goals.

  • Business Operations Associate

    Business Operations Associate

    Job description
    Job Purpose
    The job holder will be responsible for facilitating efficient funds/portfolio administration, fund performance measurement, analytics and reporting to ensure efficiency, timeliness and effective customer satisfaction. The individual will report to the Business Operations Team Leader.
    Key Responsibilities

    Oversee performance measurement and analytics, fees calculation/reporting to Finance and Fund Management.
    Responsible for pricing and yield calculation.
    Preparation of management reports for Head of Business Operations.
    Handle client, production and regulatory and management reporting .
    Oversee the management of client correspondences to ensure immediate responses and maximum client satisfaction.
    Oversee the process of account opening, edit of data in system and all data capture for accuracy, integrity, timeliness and risk management.
    Update of income distribution transactions
    Cash reconciliation between custody and fund manager and making follow ups with custodians on reconciliation items
    Review the report prepared on all logged client interactions in the client log and tracking to ensure all issues are closed and provide the same for monthly management meetings.
    Review and propose improvement of the operations processes from time to time.
    Resolve client complaints
    Follow up on systems issues and follow up to ensure SLA timelines are met.
    Daily Reporting of Valuations Reports to third parties and publishing of Unit trust prices.
    Perform any other duties as may be assigned from time to time
    Delegated Authority: As per the approved Delegated Authority Matrix

    Key Performance Measurements

    Turn Around Time
    Client Satisfaction Index

    Experience And Qualifications Required

    Bachelor’s degree in a business related field
    3-5 years’ experience in a similar position
    Professional certification in accounting (CPA part 2)

    Technical/ Functional competencies

    Knowledge of investment classes
    Excellent organisational , analytical and IT skills
    Report writing skills

    Essential Competencies

    Leading and Supervising: Provides team with a clear direction based on the overall strategy and objectives of the department; motivates and empowers others with a clear sense of purpose; creates a positive climate that fosters learning and development; acknowledge high potential talent within the team; sets and articulates the vision and values through own personal behaviour.
    Persuading and Influencing: Gains clear agreement and commitment from other; promotes the departmental strategy and objectives during team conversations; promotes ideas on behalf of the team and or department; makes a strong personal impact on others; takes care to manage the team’s impression and brand on others.
    Presenting and Communicating Information:Speaks fluently; expresses opinions, information and key points of an argument clearly; presents effectively; responds quickly to others ‘reactions and feedback during conversations; projects credibility.
    Working with People: Shows respect for the views and contributions of other team members; shows empathy; listens, supports and cares for others; consults others and shares information and expertise with them; builds team spirit and reconciles conflict; adapts to the team and fits in well.
    Adhering to Principles and Values: Upholds ethics and values; demonstrates integrity; encourages individual responsibility towards the community and the environment; models the organisational values during every day interactions.
    Analysing: Analyses numerical data and all other sources of information, to break them into component parts, patterns and relationships; probes for further information or greater understanding of a problem; makes rational judgements from the available information and analysis; demonstrates an understanding of how one issue may be part of a much larger system.
    Planning and Organising: Adhere to and monitor clearly defined objectives; plans activities and projects well in advance and takes account of possible changing circumstances; identifies and organises resources needed to accomplish tasks; manages time effectively; monitors performance against deadlines and milestones.
    Delivering Results and Meeting Customer Expectations: Focuses on customer needs and satisfaction; sets and models high standards for quality and quantity. Monitors and maintains quality and productivity. Works in a systematic methodical and orderly way. Consistently achieves projects goals

  • Claims Associate

    Claims Associate

    Job description
    Job Purpose
    Assist in processing and payment of individual life claims and benefits.
    Key Responsibilities

    Registration of all new claims promptly and acknowledging receipt of the same
    Assembling and analyzing of claims to establish liability
    Monitor and ensure that the key interfaces adhere to the set claims handling standards and escalate non adherence to the management
    Advice claimants regarding basic matters about their insurance coverage in relation to the insurance claim
    Respond to both internal and external claims inquiries concerning benefits, claims process, service providers, and the filing/completion of proper forms
    Record all claims transactions
    Prepare claims registers for claims meetings and update the various claims reports
    Capture and maintain accurate data to ensure data integrity
    Perform any other duties as may be assigned from time to time
    Delegated Authority: As per the approved Delegated Authority Matrix

    Knowledge, Experience And Qualifications Required

    Bachelors’ degree in Commerce, Insurance option
    At least one year experience in claims processing

    Technical/ Functional competencies

    Knowledge of insurance concepts
    Knowledge of general insurance claims processes and procedures
    Knowledge of insurance regulatory requirements

  • Finance Operations Associate

    Finance Operations Associate

    Job description
    Job purpose
    Responsible for providing assistance in the preparation of financial accounts in a timely manner.
    Key Responsibilities

    Check daily bank balances
    Provide support in preparing statutory accounts, balance sheet reconciliation, P&L
    Compile annual accounting statements
    Support the preparation of the audit pack for the external auditors
    Update new asset entries to the Fixed Assets Register
    Ensuring that Company Accounts are assigned in the General Ledger and analysed on a monthly basis.
    Ensuring that Payments to Suppliers are made on time
    Preparation of Payment Vouchers, and Ensuring that they are captured in the General Ledger and filing the same.
    Preparation of Cash and Bank Reconciliations for main Cash book, Inflow Accounts, Investment Accounts and Disbursement Account.
    Keying in the transactions on Fund Accounts- i.e. withdrawal and Switches.
    Preparation of Inflow Accounts for Fund Accounts
    Perform any other duties as may be assigned from time to time
    Delegated Authority ;As per the approved Delegated Authority Matrix.

    Knowledge,experience And Qualifications Required

    Bachelor of Commerce (Accounting) or its equivalent
    At least one years’ experience in a similar position
    CPA Part 1

    Technical/ Functional competencies

    International Financial Reporting Standards (IFRS)
    Financial Accounting
    Accounts Analysis and reconciliation
    Analytical –highly analytical and ability to challenge status quo based on quantitative facts and impacts
    Report writing-ability to develop reports