Jobs Kenya

Website: Website http://familybank.co.ke/

  • Relationship Officers

    Relationship Officers

    Are you a go-getter, positive minded individual who fits the role profile captured below? There are several opportunities for ambitious, self-driven individuals.
    Reporting to: Branch Manager
    Job Purpose:
    To provide branch-based financial products & services, follow up on pipeline of leads and to grow branch customer
    base through pro-active sales activities
    Key Responsibilities

    Meet Business Banking sales targets both in number of accounts and volume and deposits through cross selling to existing customers and acquiring new customers.
    Generate new customers/ new company’s referrals from head office, existing customers, or personal connections
    Prepare target audience/lead lists and sales activities plans; implement and fill in accurately sales activities reports
    Conducts daily sales calls from prioritized lead lists with the objective of scheduling companies visits / customer’s meetings
    Conducts daily company visits/ customer meetings with the objective of acquiring new customers / selling bank products
    Receive, verify and certify against original; all account application documents and forms from customer
    Check and verify the accuracy, completeness of the documents against the checklist provide according to product lines; KYC/AML compliance requirements
    Follow up on accounts and products opening and process on system
    Communicate to customers on accounts declined
    Handling and monitoring customer enquiries and complaints effectively to ensure retention and loyalty

     
    KEY PERFORMANCE INDICATORS:

    Goal focused and able to spot business opportunities
    Builds networks and maintains strong relationships
    Able to manage and influence others to achieve results
    Has passion and drive to achieve results under difficult circumstances
    Pleasant and able to relate well in diverse social set ups and teams
    Upholds high standard of Professionalism, integrity and respect for others

    QUALIFICATIONS

    Bachelor’s degree in Commerce/Business related field.
    Have a minimum of three years working in the Banking Industry; with relevant experience in product knowledge, analytics and risk management, those with experience in Personal Banking will have an added advantage
    Sound knowledge of the Banking Act and the regulatory framework in the Financial Services Industry
    Able to apply Financial knowledge and skills to achieve business goals
    Able to identify and minimize potential and inherent risks in banking
    Communicates effectively and is able to explain complex Business issues
    Proficient in the use of Banking and office management systems
    Should have served in the current role for 3 years and above

  • System Administrator

    System Administrator

    Job description

    Are you a go-getter, positive minded individual who fits the role profile captured below? There is an opportunity for ambitious, self-driven individual.
    Reporting to: Data Centre Manager
    Job Purpose:
    Responsible for the upkeep, configuration, and reliable operation of computer systems including servers and storage systems, planning for and responding to service outages and other problems as well as troubleshooting any issues on behalf of the users.
    Key Responsibilities

    Install and configure software and hardware
    Manage network servers and technology tools
    Set up accounts, databases, servers and workstations
    Monitor performance and maintain systems according to requirements
    Troubleshoot issues and outages
    Ensure security through access controls, backups and firewalls
    Upgrade systems with new releases and models
    Develop expertise to train staff on new technologies
    Any Other duties assigned from time to time by the line manager or Head of ICT

    KEY COMPETENCIES

    In-depth knowledge of and experience with Microsoft Windows Server, Unix/Linux and AIX Operating Systems
    In-depth knowledge of and experience with databases mainly MSSQL, MySQL and Oracle – Database management, performance tuning, data maintenance and database Security
    Awareness and understanding of business requirements of IT.
    Willingness to keep up to date with developments in new technology.
    Commitment to continuing professional development (CPD).

    QUALIFICATIONS

    A minimum of 5 years of proven experience as a System Administrator or similar role
    Experience with databases (MSSQL and Oracle), networks (LAN, WAN) and patch management
    Knowledge of system security and data backup/recovery
    Experience with various operating systems and platforms
    Experience with various storage (SAN) platforms
    Resourcefulness and problem-solving aptitude
    Excellent communication skills
    University degree in Computer Science / IT related field
    Professional certification (e.g. Microsoft Certified Systems Administrator (MCSA)) and/or AIX Administrator is an added advantage

  • Information System Auditor

    Information System Auditor

    Are you a go getter, positive minded individual who fits the role profile captured below? There is an opportunity for ambitious, self-driven individuals to fill the above position.
    Reporting to: Head of Audit.
    Job Purpose:
    The overall purpose of this role is to lead and execute IT audits at Family Bank.
    Key Responsibilities:

    Develop IT Audit Strategy and Risk Based IT audit plan aligned to the business objectives of the Bank.
    Develop risk based IT audit programs, tests and checklists to assist in execution of IT audits for various systems in the Bank.
    Ensures KYC and AML/CTF laws and regulations are followed.
    Evaluate risk management practices in the in order to determine whether IT related risks are adequately managed to avert loses to the Bank.
    Review IT Policies, Procedures and Processes and controls and provide recommendations for completeness and alignment to the generally accepted ISACA IS Audit Standards, ISO 27001 and other best practices.
    Execute risk- based IS audits in line with the approved IT Audit Plan and make recommendations from improvements.
    Provide assurance on the effectiveness of the Bank’s IT governance, IT management structure, adequacy of processes to support management in decision making process.
    Coordinate IT audits carried out by external auditors such as Group Central Bank, and the Bank’s External Auditor
    Continuous review and reporting on cyber risks and controls of the ICT systems within the Bank and other related third-party connections.
    Assessing both the design and effectiveness of the cybersecurity framework implemented.
    Conducting regular independent threat and vulnerability assessment tests.
    Conducting comprehensive penetration tests.
    Conduct Follow up on implementation of audit recommendations from various IT audits carried out by internally and also through external auditors such as Central Bank and the Bank’s External Auditor.
    Assist the Head of Internal Audit in preparing IT Audit reports for submission to Management and the Board Audit Committee.
    Present the key IT audit findings to Senior Management.
    Assist Internal Auditors in developing scripts and data analytics to assist them in their audit work.
    Offer support in carrying out fraud investigations that involve technical system manipulation.
    Support Internal Auditors in optimizing use of Computer Assisted Audit
    Techniques (CAATS) such as Teammate, and data analytic tools such as ACL, IDEA where appropriate.
    Provide advisory on proposed IT developments such as acquisition of new systems and system upgrades to ensure that IT risks are properly identified and controls embedded to mitigate the risks.
    Provide assurance that the practice of acquisition, development, testing and implementation of information systems meet the Bank’s strategies and objectives.
    Provide assurance that the processes for maintenance of the Bank’s information systems is adequate and whether they meet the user’s needs, expectations and overall bank strategy.
    Any other official duties that may be allocated from time to time by the line manager.

    The Person:
    The ideal candidate must possess the following:
    Qualifications

    Must be a Certified Information Systems Auditor (CISA).
    Must be a member of Information Security Audit and Control Association (ISACA).
    Bachelor’s degree in information systems/Technology, computer science or related field from a recognized university. Master’s Degree will be an added advantage.
    Certifications in Certified Information Security Manager (CISM), Certified in Risk and Information Systems and Control, Certified Information’s Systems Security Professional (CRISC), Certified Public Accountant (CPA K) will be an added advantage.
    Other IT certifications ICT certifications such as CCNA, MCSE, ITIL, PRINCE2 is a plus.

    Personal Attributes/Competencies

    Ability to link technical IT gaps to possible business benefits.
    Excellent Data Analytical skills
    Communication skills both written and verbal.
    High level of Integrity
    Innovative and Creative
    Strong interpersonal skills and a good team player
    Ability to meet tight deadlines and work under pressure

  • Manager Controls

    Manager Controls

    Job description
    EXCITING CAREER OPPORTUNITY
    JA/MC/12/-2018
    Are you a go getter, positive minded individual who fits the role profile captured below? There is an opportunity for ambitious, self-driven individuals to fill the above position.
    Reporting to: Chief Risk Officer
    Job Purpose:
    To provide leadership and alignment in establishing and maintaining a strong culture of adherence to existing policies, procedures and controls across the bank; and implementing appropriate quality assurance programs.
    Key Responsibilities:

    Ensuring a secure first line of defense within the Family Bank Risk Management Framework.
    Leading and assisting in root-cause-analysis for any identified control lapses; including an effective feedback loop to the Chief Risk Officer.
    Creating and sustaining a strong culture of control awareness and adherence to Family Bank’s policies and operating procedures by all staff at all times.
    Taking responsibility and custody of the Bank’s procedure manuals.
    Ensuring the Bank’s procedure manuals are reviewed as per policy guidelines.
    Leading and assisting in the implementation of end-to-end process definition for all new products before they are launched in the market.
    Ensures KYC and AML/CTF laws and regulations are followed.
    Ensuring alignment between operating procedures and functionality of banking systems to deliver a superior customer experience whilst mitigating against risks.
    Supporting the Business and Support Functions with the design, implementation, and validation of their respective operating procedures.
    Tracking, monitoring and reporting of control lapses identified by 2nd and 3rd lines of defense.
    Ensuring Quality Snap Checks are carried out as per policy.
    Liaison with the 2nd and 3rd line of defense as may be necessary from time to time.

    The Person:
    The ideal candidate must possess the following:
    Qualifications

    A Bachelor’s degree holder. A second degree and/or other professional qualifications will be an added advantage.
    At least 5 years banking experience in a commercial bank; with at least 2 years in a similar role
    Practical hands on experience in Operations and Credit functions in a commercial bank
    Proficiency and experience in designing banking control framework and metrics, as well as implementing them effectively
    A good understanding of the relevant legislative requirements especially the Banking Act and Central Bank of Kenya (CBK) prudential guidelines

    Personal Attributes/Competencies

    A controls mind-set and a good grasp of risk management in a commercial bank
    Strong people leadership and communications skills
    Ability to manage up, down and across with effective influential skills and emotional intelligence
    Self-starter, passionate and instrumental in ideas generation and execution
    A high level of integrity and professionalism
    Ability to train, motivate and develop staff

  • Financial Controller Branch Managers

    Financial Controller Branch Managers

    JA/FC/12/-2018
    Are you a go getter, positive minded individual who fits the role profile captured below? There is an opportunity for ambitious, self-driven individuals to fill the above position.
    Reporting to: Chief Finance officer
    Job Purpose:
    To design, plan and coordinate all aspects of financial control of the bank by establishing and implementing sound accounting and financial control systems and procedures in accordance with standing financial management instructions of the Bank.
    Key Responsibilities:

    Enforce the implementation of an effective internal control system and procedures.
    Development of Budgets and management accounting processes including data analytics to support strategic decision making.
    Cost management and ensuring that all the budgetary controls are in place and enforced.
    Prepare the Bank’s end-year statutory accounts and returns including the Company’s tax affairs.
    Preparation and submission of the Bank’s periodic statutory returns mainly to CBK and KRA.
    Management of all payables and receivables to ensure accuracy and authorization of the same.
    Managing both internal and external audits and implementation of recommendations.
    Ensuring that the integrity of the general ledger is maintained consistently
    Finance Lead for all Projects.
    Training Bank & Finance staff on financial & accounting matters as well as continuous development of the team through proper leadership, mentoring and coaching.
    Evidence of the ability to prioritize and organize a heavy workload.
    Ensures that all new business is in line with KYC and AML/CTF laws and regulations and customer information is regularly updated.
    Ensure adherence of all bank’s prescribed processes, standard operating procedures and central bank requirements.
    Role Models the Brand and Corporate Values of the Bank in the internal and external market environment.
    Works as part of a team for the purpose of winning together.

    The Person:
    The ideal candidate must possess the following:
    Qualifications

    Holds a bachelor of Commerce degree in Accounting or its equivalent.
    Full CPA (K) or equivalent professional qualification such as ACCA or ACA and pursuing CPE.
    A minimum of three (3) years senior accounting experience including preparation of management accounting reports, maintaining accurate accounting records and effective control of budgets.
    A postgraduate qualification is a plus.
    Proficiency in computing packages and other accounting software packages.
    Demonstrate a high degree of sensitivity, confidentiality and integrity when dealing with internal and external customers.
    Understand the Banking Act and Central Bank of Kenya (CBK) clearing procedures and prudential guidelines; high levels of professionalism and professional development

    Competencies

    Understand the Banking Act and Central Bank of Kenya (CBK) clearing procedures and general laws related to Banking; high levels of professionalism and professional development.
    Good Knowledge of CBK Prudential Guidelines
    Management and leadership ability: Have excellent interpersonal and people management skills.
    Computer skills: Adept in use of Ms Word, Excel, Access, power-point, Internet and email.

    Personal Attributes

    Personality: results oriented with excellent communication and social skills. A forward planner with clear focus, mature, reliable, hard working and able to work without supervision.
    Honest and with high integrity.

    go to method of application »

  • Relationship Manager-Institutions and Public Sectors Relationship Manager -Corporates

    Relationship Manager-Institutions and Public Sectors Relationship Manager -Corporates

    Job description
    EXCITING CAREER OPPORTUNITY
    Are you a go-getter, a positive minded individual who fits the role profile captured below? There are several opportunities for ambitious, self-driven individuals to fill the above position.
    Reporting to: Head of Corporates and Institutional Banking.
    Job Purpose:
    The purpose of the role is to build and manage rapport with Institutions and Public Sector clients so as to ensure optimum growth through; customer acquisition, retention and income generation from the sales of the banks products.
    Key Responsibilities:

    BUSINESS DEVELOPMENT

    Stability of the liabilities side of the balance sheet of the bank through institutional deposit mobilization.
    Growth of the existing deposit book as per the set organizational targets through growth of current accounts/collection business as well as wholesale deposits from institutional clients.
    New client onboarding through the development of a pipeline of prospective clients to ensure sustainable growth of the Portfolio.
    Income generation from the existing clientele through recruitment into digital financial services per the set
    Keeping abreast of developments in the market; being aware of projects to be carried out by parastatals, government ministries and developmental agencies and their various sources of funding.
    Identify and address assigned customer needs, ensuring that the overall service provided is in line with customer expectations and the terms of the service offer.
    Maintain a pipeline of prospective clients targeted for purposes of onboarding
    Provide specialist information, guidance and advise to customers through the delivery of excellent customer service to resolve customer queries and achieve customer satisfaction.
    Prepare Customer sales coverage plans to ensure each relationship is managed according to the Family Bank customer service charter with regular reviews of the customer portfolio to assess future needs and ongoing fee/income potential.
    Identifying and developing new business proposals efficiently and expeditiously to ensure that potential new business opportunities are not lost to competitors.

    PAR MANAGEMENT

    Manage existing relationships to deepen the relationship for Business Banking solutions through customer requirements and continuous contact.
    Initiating and monitoring customer/Bank contact at all levels, ensuring that customers enjoy the highest standards of service.
    Ensures that all new businesses are in line with AML/KYC and CTF laws and regulations and customer information is regularly updated.
    Ensure adherence of all bank’s prescribed processes, standard operating procedures and central bank requirements.
    Role Models the Brand and Corporate Values of the Bank in the internal and external market environment.
    Works as part of a team for the purpose of winning together.

    Requirement

    Bachelor’s degree in Commerce/Business related field.
    Strong presentation skill set.
    Good analytical skills.
    Knowledge of Institution Banking products.
    Highly effective communication and collaboration skills.
    High level of cooperation with others and is responsive to the bank’s and team’s needs.
    AMC/CFT training/knowledge.

    The Person:
    The ideal candidate must possess the following:
    Qualifications

    Bachelor’s degree in Commerce/Business related field.
    Strong presentation skill set.
    Good analytical skills.
    Knowledge of Institution Banking products.
    Highly effective communication and collaboration skills.
    High level of cooperation with others and is responsive to the bank’s and team’s needs.
    AMC/CFT training/knowledge.

    Key Competencies and Attributes

    Builds networks and maintains strong relationships
    Good negotiation skills
    Able to listen keenly
    Pleasant and able to relate well in diverse social set ups and teams
    Upholds high standard of Professionalism, integrity and respect for others

    go to method of application »

  • Information System Auditor

    Information System Auditor

    Job description
    Are you a positive minded inividual who fits the role profile captured below? There is an opportunity for ambitious, self-driven individuals to fill the above position.
    Reporting to: Head of Internal Audit
    Job Purpose:
    The overall purpose of this role is to lead and execute IT audits in the Bank.
    Key Responsibilities:

    IT Audit Planning
    Develop IT Audit Strategy and Risk Based IT audit plan aligned to the business objectives of the Bank.
    Develop risk based IT audit programs, tests and checklists to assist in execution of IT audits for various systems in the Bank.
    IT RISK ASSEMENTS
    Evaluate risk management practices in the in order to determine whether IT related risks are adequately managed to avert loses to the Bank.
    IT Audit Execution
    Review IT Policies, Procedures and Processes and controls and provide recommendations for completeness and alignment to the generally accepted ISACA IS Audit Standards, ISO 27001 and other best practices.
    Execute risk- based IS audits in line with the approved IT Audit Plan and make recommendations for improvements.
    Provide assurance on the effectiveness of the Bank’s IT governance, IT management structure, adequacy of processes to support management in decision making process.
    Coordinate IT audits carried out by external auditors.
    Continuous review and reporting on cyber risks and controls of the ICT systems within the Bank and other related third-party connections.
    Assessing both the design and effectiveness of the cybersecurity framework implemented.
    Conducting regular independent threat and vulnerability assessment tests.
    Conducting comprehensive penetration tests.
    Conduct Follow up on implementation of audit recommendations from various IT audits carried out by internally and also through external auditors.
    IT Audit Reporting
    Assist the Head of Internal Audit in preparing IT Audit reports for submission to Management and the Board Audit Committee.
    Present the key IT audit findings to Senior Management.
    Technical Support
    Assist Internal Auditors in developing scripts and data analytics to assist them in their audit work.
    Offer support in carrying out fraud investigations.
    Support Internal Auditors in optimizing use of Computer Assisted Audit
    Techniques (CAATS) such as Teammate, and data analytic tools such as ACL, IDEA where appropriate.
    Provide advisory on proposed IT developments such as acquisition of new systems and system upgrades to ensure that IT risks are properly identified and controls embedded to mitigate the risks.
    Provide assurance that the practice of acquisition, development, testing and implementation of information systems meet the Bank’s strategies and objectives.
    Provide assurance that the processes for maintenance of the Bank’s information systems is adequate and whether they meet the user’s needs, expectations and overall bank strategy.

    The Person:
    The ideal candidate must possess the following:
    Qualifications

    Bachelor’s degree in information systems/Technology, computer science or related field
    Master’s Degree in any of the above fields will be an added advantage
    A Certified Information Systems Auditor (CISA).
    A member of Information Security Audit and Control Association (ISACA).
    Certifications in Certified Information Security Manager (CISM), Certified Information’s Systems Security Professional (CRISC), Certified Public Accountant (CPA K) will be an added advantage.
    IT certifications ICT certifications such as CCNA, MCSE, ITIL, PRINCE2 will be an added advantage
    At least 4- 5 years’ experience in carrying out and managing IT audit projects preferably in a financial institution
    Experience in working with Computer Audit tools such as Teammate and data analytic tools such as IDEA, ACL and Team Risk
    In- depth understanding of Bank operating environment and interlink between IT systems and business operations

    Key Competencies and Attributes

    Proficiency in Data Analysis tools ACL, IDEA.
    Excellent communication skills (correspondence, presentations, meeting management, and informal dialogue with a variety of types of stakeholders).
    Ability to generate high calibre insights from a wide variety of information sources
    Ability to link technical IT gaps to possible business benefits.
    Excellent Data Analytical skills
    Communication skills both written and verbal.
    High level of Integrity
    Innovative and Creative
    Strong interpersonal skills and a good team player
    Ability to meet tight deadlines and work under pressure

  • Network Manager

    Network Manager

    Job description
    Are you driven to build a reputation as a trusted IT leader? positive minded individual who fits the role profile captured below? There is an opportunity for ambitious, self-driven individuals to fill the above position.
    Reporting to: Head of ICT
    Job Purpose:
    Responsible for establishing the bank-wide strategic direction for networking. As a member of the IT Leadership Team, this individual will establish goals and objectives for the Network and Communications Unit while directing the architecture, design, security and auditing of the data, voice and video network.
    Key Responsibilities:

    Lead and Develop a High Performing Technical Team
    Provide direction and mentoring to the talented team of Network and Communication Engineers who develop and build solutions using a variety of technologies
    Focus on individual and team performance/development planning and goal setting.
    Responsible for the activities of the team, leading change management and risk management efforts, identifying appropriate resources needed, and developing schedules to ensure timely completion of the projects.
    Collaboratively lead the development, management and implementation of the Bank’s networking strategy:
    Manage the design, installation, maintenance, and monitoring of Family Bank’s global networks, including all network routing and switching (Cisco Nexus core and related edge devices).
    Support and deploy technologies such as LAN, WAN, WLA Security and Application Delivery (F5) products
    Be a key constituent and team member for support and deployment of applications such as VOIP, video conferencing, and unified communication technologies.
    Serves as a member of the IT Leadership Team, collaborating with leaders and team members from across IT.
    Create and communicate key networking metrics to IT Senior Leadership Team.
    Ensure Team Project Delivery and Drive Results
    Partnering with other technical managers, oversee planning, estimating, and project commitment date setting to ensure delivery and appropriate resource allocation.
    Manage project expectations, ensuring consistent execution and quality of delivery
    Drive critical project and product trade-off decisions
    Oversee network team’s change management processes and adherence to networking best practices and solutions
    Other Duties:
    Ensures network availability by evaluating network performance issues including availability, utilization, throughput, good-put, and latency; planning and executing the selection, installation, configuration, and testing of equipment; defining network policies and procedures; establishing connections and firewalls.
    Maintains network performance by performing network monitoring and analysis, and performance tuning; troubleshooting network problems; escalating problems to vendor.
    Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.
    Upgrades network by conferring with vendors; developing, testing, evaluating, and installing enhancements.
    Meets financial requirements by submitting information for budgets; monitoring expenses.
    Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
    Protects organization’s value by keeping information confidential.
    Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

    Support the following Family Bank systems:

    Unified communications

    Contact Centre – AMEYO (CRM)
    Switchboard – Cisco
    PhoneXone
    Voice Gateways
    Call Managers

    Security/Firewalls

    Checkpoint
    Cisco
    Cisco ACS
    Cisco ICE

    Data Centre

    Nexus switch 7k
    Nexus switch 2k
    Aggregation Router ASR
    Partner routers
    Internet Routers
    DMZ switch

    Branch Network

    Branch Cisco Router
    Branch Cisco switch

    The Person:
    The ideal candidate must possess the following:
    Qualifications, Key Competencies & Attributes

    Bachelor’s degree in Information Technology or related area required.
    Minimum of five (5) years prior experience working with computer networking required.
    Experience in the Financial Services industry and with a geographically distributed network of offices preferred.
    At least four (4) years of previous leadership experience required.
    A minimum of five (5) years’ experience in a Cisco network architecture, engineering, and support role.
    A minimum of five (5) years’ experience in network design, implementation, and support of large Enterprise networks.
    CCNP Routing and Switching, CCNP Security, CCNP Collaboration, CCDP certification is required. CCSP and/or CCIE are an added advantage.
    Demonstrated extensive experience may be substituted for certification
    Hands on experience with Cisco ASA, Cisco ISE.
    Possess a thorough working knowledge of TCP/IP protocol function, Ethernet topology, advance routing protocol (i.e. BGP, OSPF, and EIGRP) and Cisco router and switch installation and configuration.
    Hands-on experience with VOIP, video conferencing, and unified communication technologies including Cisco Switchboard, E1 lines, PhoneXone, Voice Gateways, Call Managers
    Hands on experience with checkpoint firewalls. CCSA, CCSE, CCSM certifications are an added advantage.
    Experience with Internet VPN’s remote implementation, troubleshooting, and problem resolution is desired
    Proven experience managing a large and complex network
    Strong team building, teamwork and collaboration skills. Proven track record of developing solid working relationships with associates at all levels.
    Ability to think strategically and carry out a vision. Advanced skills in leadership, communication, and influence and conflict resolution.
    Ability to communicate technical concepts to a non-technical audience while building strong relationships with leaders across the firm.
    Must be able to complete complex projects with minimal to no supervision
    Excellent knowledge of best practices around management, control, and monitoring of network infrastructure
    Strong safety record and a history of establishing safe work

  • Relationship Managers SME Relationship Managers Institutional Banking Relationship Managers Corporate Banking . Relationship Managers Trade Finance

    Relationship Managers SME Relationship Managers Institutional Banking Relationship Managers Corporate Banking . Relationship Managers Trade Finance

    Job description
    Are you a go-getter, positive minded individual? There are several opportunities for ambitious, self-driven individuals to fill the below positions within the Retail Banking department as well as the Corporate and Institutional Banking Department within Family Bank.
    Ref: RMSME/0503/18
    Reporting to: Head of Retail Banking.
    Purpose:
    This role will be within the Retail department and the purpose is to build, grow and manage a high quality portfolio of profitable SME customers for the bank.
    The ideal candidates for all the above roles must possess the following:
    Qualifications

    Bachelor’s degree in Commerce/Business or any related field.
    At least four (4) years working experience in a similar environment
    Strong presentation skill set
    Good analytical skills
    Knowledge of Institution Banking products
    Highly effective communication and collaboration skills
    High level of cooperation with others and is responsive to the bank’s and team’s needs
    AMC/CFT training/knowledge

    Key Competencies and Attributes for the ideal candidates:

    Builds networks and maintains strong relationships
    Able to listen keenly
    Pleasant and able to relate well in diverse social set ups and teams
    Upholds high standard of Professionalism, integrity and respect for others

    NB: You must Indicate the title and the reference number for the role that you are applying for on the subject of your email.

    go to method of application »

  • Chief Risk Officer

    Chief Risk Officer

    Job description
    Are you a go-getter, positive minded individual who fits the role profile captured below? There is an opportunity for ambitious, self-driven individuals to fill the above position.
    Reporting to: Board Risk Committee and administratively to the Managing Director.
    Direct Reports: Risk Managers/Officers, Compliance Manager
    Job Purpose:
    The CRO is a key member of the senior management team responsible for development and implementation of a robust Enterprise Risk Management framework that enables the Bank to proactively identify, analyze, respond to, monitor and mitigate the key risks to the realization of business strategic objectives as well as ensuring total compliance to regulatory and operational requirements at all times. The role has overall accountability for ensuring that the Bank has a risk response strategy for specific risks identified and analyzed thus enabling the Bank to pragmatically deal with uncertainty and associated risks.
    Key Responsibilities:

    STRATEGIC:

    Development and implementation of a comprehensive Enterprise Risk Management (ERM) infrastructure that integrates risk management with the Bank’s strategic management process
    Developing and sustaining a risk management culture across the Bank
    Setting appropriate Risk Management KPIs that facilitate SMART management of risk across the Bank
    Proactive environment scanning for possible risk events ahead and building risk mitigations to preempt and reduce impact of the identified risk events
    Serving as the key link between the Board Strategy Committee and management in setting the risk appetite for the Bank and assisting the Board and Management in monitoring and management of risks
    Managing and participating in key decision-making processes such as strategic planning, capital and liquidity planning, new products and services

    OPERATIONAL:

    Ensuring implementation of appropriate Risk Control Self-Assessment (RCSA) discipline for each Business/Department in the Bank
    Consolidation of “Lessons Learnt” and integration of the same in Bank policies and procedures to continually improve the Risk Management and Compliance in the Bank
    Ensuring full compliance to AML/CFT, KYC and other regulatory requirements across the Bank
    Ensuring prompt reporting of risk events at the appropriate level
    Ensure that the bank policies are approved by the management and the board
    Actively engage in the process of setting risk measures and limits for the various business lines and monitoring their performance relative to risk-taking and limit adherence
    Establishing an early warning or trigger system for breaches of the bank’s risk appetite or limits

    POLICIES & PROCEDURES

    Custodian of the Bank Policies and Procedures; taking a leading role in reviews of the Bank’s risk control policies, processes, data analysis and corresponding controls
    Ensuring all Policies and Procedures are current and updated regularly
    In liaison with the HR department, ensuring that all staff are well trained and conversant with the relevant policies and procedures in their respective areas of work
    Actively participating in Assets and Liabilities Committee (ALCO) of the Bank and providing critical input to help drive decision making on the optimal level of Risk Return trade-offs on transactions, products and business segments
    Establishment of fraud risk warning model and monitoring system, and quantitative analysis of risk data and
    GOVERNANCE:
    Identification of governance loop holes in operating procedures and recommendation of appropriate segregation of duties and responsibilities
    Dipstick risk management and compliance checks across the Bank
    Ensure adherence to regulatory risk management framework
    PEOPLE MANAGEMENT:
    Developing, coaching, motivating and managing the performance of individuals and teams within the department and across the Bank to achieve success in career and business goals
    Actively providing leadership as a member of EXCO by contributing to the collective Leadership Agenda and sharing business insights/ feedback to maximise the overall performance and wellbeing of the Bank
    Role modelling the Brand and Corporate Values of the Bank in the internal and external market environment.

    The Person:
    The ideal candidate must possess the following:
    Qualifications

    Bachelor’s degree in Accounting, Finance, Economics, Statistics or Business Related field
    Holder of a Master’s degree in Business Administration its equivalent an added advantage
    Professional Qualifications such as ACCA, CPA, CISA
    In depth knowledge of Banking Operations, Risk and Controls
    Grasp of CBK prudential guidelines, Basel Rules, Banking Act, IFRS and other statute
    A minimum of eight (8) years relevant work experience in diverse functions of a Bank at senior management level; 6 of which must have been in a senior risk management role in a significant size commercial Bank in Kenya Team leadership skills

    Key Competencies and Attributes

    High level of integrity and passion for driving governance
    Outstanding organizational and leadership capabilities
    Exceptional aptitude in decision-making and problem-solving
    Energetic, highly motivated with passion for excellence in achieving business growth

    “We are an equal opportunity employer”