Company Founded: Founded in 1997

  • Chief Operating Officer (COO) – Insurance

    Chief Operating Officer (COO) – Insurance

    Job Description
    This position will provide strategic leadership to AA Insurance Brokers. Reporting to the Chief Executive Officer, the Principal Officer will run the subsidiary as an independent strategic business unit contributing to the overall objectives of the Association.
    Job Responsibilities

    Prepare and present monthly activity reports and ensure its effectiveness in meeting the overall Association’s
    Establish and maintain strict adherence to set compliance timelines and implementation of
    Implement all strategies and policies so as to achieve the Association’s
    Ensure premium is collected and remitted to the various
    Design and see the implementation of marketing strategies and prospects for new business to meet Association
    Achieve set sales targets for the
    To oversee all the activities of the subsidiary and ensure safe keeping of Association’s assets, equipment, and
    Manage risk by ensuring company’s governance and accountability policies are implemented.
    Supervise and monitor issuance of policy documents, certificates and renewal information to
    Develop and oversee implementation of internal procedures and processes for efficient use of
    Oversee business Growth Strategies through marketing integration to support growth and ensure business
    Institute debt reduction mechanisms to safeguard the business from future debt
    Ensure brand Re-positioning and
    Manage day to day relationships with the Insurance Regulatory Authority (IRA).
    Handle relationship building and customer satisfaction to ensure customer
    Balancing business mix portfolio for improved risk mitigation and
    Put together the company profile, identified and aligned for complete automation all key underwriting, financial and operational
    Supervise, mentor, coach and develop direct

    Requirements

    University degree with a bias in business, marketing
    Be a holder of full ACII
    At least 5 years’ experience in a senior position in the insurance
    In-depth knowledge and strong business
    Excellent communication skills, high integrity, team leadership and result

  • Area Business Development Manager (ABDM)

    Area Business Development Manager (ABDM)

    External Job Description
    Reports to: Head of Emerging Business/Divisional Sales Manager
    Context/Scope:
    This role is located within the Commercial Sales business. The ABDM role is critical to the overall KBL short, medium and long term strategy in developing and driving trade & distribution strategy as well as operational excellence in achieving 100% distribution effectiveness and efficiency through our RtC model.An ABDM looks after 3-4 distributor accounts and several Sales/Trade Developers responsible for managing and developing profitable brand and volume growth within assigned areas. The role is 90% field based in regions, with long periods unsupervised and extensive travelling required. The job holder is expected to be away from home overnight on many occasions and will be under intensive pressure with constant demands from distributors and retail customersKBL demand has 97% volume share of beer market. KBL demand is one of the leading FMCG companies in East Africa and also markets UDV brands. KBL operates in a very competitive environment that has seen the entrance of new players in the total alcohol category. This necessitates the need for a pro-active business approach. An advantaged
    national distribution network within the Kenyan alcohol market is key to maintaining KBLs competitive advantage and delivering of both volume growth and market share.Changing macros driven by competition for limited disposable incomes and the opening up of economic trading blocs allowing in flow of products from other markets. Consumers are also becoming more discerning demanding better value for money at the bottom end and uncompromised quality at the top. This requires proactive selling to maximise company market share. Trade is evolving and being more sophisticated especially at retail level. Leadership Responsibilities:The job holder is required to motivate, coach and develop his/her sales team as well as manage the Area P&L while successfully managing relationships with his key partners and assets the distributors.
    Purpose of Role: To positively influence sales of KBL brands by regular contact, networking and motivation of allocated distributor accounts.
    To ensure the sales team under them is delivering an optimized brand portfolio of both beer and spirits in each outlet across the Area s/he is managing.
    Accountabilities

    People capability development through coaching and accompaniment based on the structured call.
    Embedding the Diageo Standards Of Excellence as the way of working
    Developing and sustaining amazing relationships with our distributors. This is to ensure targets are not only met but surpassed.
    Develop and drive joint strategy and plans with distributors, have direct performance and P&L responsibility for distributor businesses.
    Maintain a strong focus on working with distributors to develop sales capability within their organisations.
    Ensure the constant updating and implementation of fit for purpose trade coverage plans for the area.
    Ensure that objectives in terms of availability, visibility, volume, margin, quality and RRP are achieved for the area.
    Adapt trade programmes developed by Customer Marketing & Brand teams to the area’s reality

    Qualifications
    A business related degree or equivalent
    Experience
    At least 3 years experience in a similar role.
    External Job Title
    Area Business Development Manager – EB

  • Legal Consultant

    Legal Consultant

    Scope of work
    The consultant will be expected to:

    Provide a plan for the gathering of legal information regarding the legal requirements for the implementation of the e-portfoliat 3 universities
    Participate in collection, and analyze legal information from those 3 universities
    Submit a report on the legal requirements for the 3 universities

    Deliverables and expected outcomes

    Legal requirements for each Institution
    Development of a draft report
    Final report

    Qualifications

    Preferably Advanced degree (Master’s or equivalent) in the field of law
    Relevant experience in Intellectual Property Rights, data protection, privacy, etc
    Mastering of Microsoft Office software, or their equivalent (e.g. Word, PowerPoint, Excel, etc.)
    Experience working with Higher Education Institutions
    Strong interpersonal, communication and presentation skills
    Excellent communication skills in English

    Modalities of Work
    The consultant will be working remotely under the supervision of the AVU Rector
    Duration
    The duration of this assignment will be of approximately 7 days
    Reporting
    The consultant will report tAVU Rector.
    Payment
    Payment will be on a daily rate commensurate with the experience and qualifications of the Consultant.

  • Business Analyst

    Business Analyst

    Sheer Logic Management Consultants is seeking to engage dynamic individuals for a Business Analyst position for one of our clients.
    Job Purpose

    Provide data analysis and insight support to the business towards achieving set objectives.
    Compile, process, analyze and provide insight on all sales and marketing data.
    Collate and process daily/weekly /monthly primary/secondary sales
    Incentives and ROI analysis on sales and marketing promotions
    Interpret data, analyze results using statistical techniques and provide ongoing reports.
    Acquire data from primary or secondary data sources and maintain databases/data systems.
    Locate and define new process improvement opportunities as relates to data collection and analysis.

    Responsibilities

    Track, analyze and report sales results: Primary and Secondary Sales
    Supervise sales Automation projects – handhelds, Power BI
    Management of sales force /Partners Accounts Incentives and ROI analysis.
    Coordination of Databases- Sales, Stocks, Partners, Trade channels.
    Analyze business wide performance based on contributions by regions, brand and partners
    Business improvement of existing and new database and reporting modules
    Deliver monthly data packets detail category performance, primary and secondary sales trends, weighted and numeric distribution performance by channel and region, etc.
    Leading ongoing monthly reviews of business processes with sales team to ensure they are equipped to deliver on set targets

    Competencies
    Knowledge:
    Role will need a high level of knowledge in the following areas:

    Computer skills (Good use of Ms office applications, Sun System and JDE)
    Basic Accounting skills
    Business Management
    Time management
    Experience with reporting packages (Business Objects etc), databases, programming software.
    Statistics and experience using statistical packages for analyzing large datasets (Excel, SPSS, SAS etc)

    Complexity:
    Role will need the ability to manage business complexities and layers of information by:

    Providing accurate reports and Insights
    Partners Account Reconciliation
    Monthly sales report analysis
    Independent thinking: Highly proactive, solution focused ability to adequately track and measure.

    Measuring & Tracking: Role will directly identify appropriate projects for measuring and also key criteria for tracking execution of the same as well as delivery against business goals

  • Airport Services Supervisor 

Reservations & Ticketing Supervisor 

Senior Reservations & Ticketing Agent 

Airport Services Duty Officer 

Senior Airport Services Agent 

Airport Services Agent

    Airport Services Supervisor Reservations & Ticketing Supervisor Senior Reservations & Ticketing Agent Airport Services Duty Officer Senior Airport Services Agent Airport Services Agent

    Job Description

    About your job:
    We are looking for an experienced customer focused individual with previous airline supervisory experience to join our team in Windhoek as an Airport Services Supervisor. Reporting through to the Airport Services Duty Officer you will supervise your team to deliver exceptional customer service to our customers to ensure they receive the award winning 5 star service Qatar Airways is renowned for. 
    You will be required to support the Airport Services Manager when needed as well as displaying excellent skills to deal with flight delays, disruptions, denied boarding and any other challenges. 
    Key Accountabilities:

    Facilitate ramp handling in liaison with all airport staff to expedite departures
    Supervise the airport team to ensure on-time flight closure and working towards overall on-time performance
    Plan efficient duty allocations of manpower during duty periods for Customer Service Agents and provide support to the Airport Services Manager in case of flight disruptions, misconnections and other passenger related disruptions
    Provide leadership, demonstrate team building skills, direct staff and evaluate performance as well as being able to build on constructive feedback
    Generate various reports and always keep the workplace neat and tidy as well as offering support to the Airport Services Manager in implementation of training and remaining sensitive in varying difficult situations at all times

    About You:
    The successful candidate will ideally have:

    Trade or vocational qualification
    A recognised IATA airline certificate
    Overall knowledge of airport  functions in terms of passenger handling and passenger operations with supervisory experience preferred
    Good understanding of conditions of carriage, International Civil Aviation Safety and Security procedures 
    Fluency in written and spoken English
    Training in areas such as Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations and ramp handling
    Ability to work shifts is essential

    go to method of application »

  • Telesales Associate 

Graphic Designer & Social Media Administrator

    Telesales Associate Graphic Designer & Social Media Administrator

    Sheer Logic Management Consultants is seeking to engage dynamic individuals for a Telesales Associate position for one of our clients.
    Salary: 40,000 plus commissions
    The firm is looking for enthusiastic Corporate Telesales Associates to help grow the sales of its Facilities Management training courses in the region. Based in Nairobi, this position is ideal for an ambitious, bright professional and a dynamic individual who has the passion to succeed and wants to grow quickly in sales, marketing or in a management career in the near future.
    The Telesales Associate will work in a modern office with a highly professional work culture where they will be empowered, learn from a forward-looking company and thrive to be the best they can.
    The Telesales Associate will play a critical role in the firm’s Facilities Management training delivery reach in the region and will be specifically responsible to:
    Job Responsibilities

    Generate qualified leads from cold calling and enter contact information in the database
    Send training course information to potential and existing clients
    Spend almost 80% of their work day on the telephone communicating with potential client from wide ranging companies in various sectors to discuss the firm’s training courses and the value it would add to the client and their company
    Use their sales and communication skills to meet their target of training sales
    Provide all administrative support for the scheduled training event

    Qualifications

    At least two years of full-time work experience selling over the telephone training courses, education programs or events is absolutely essential
    Clear and concise communicator in English, both verbally and written, is
    Highly motivated attitude to achieving telesales targets with a proven track record
    Natural ability to engage easily and build rapport quickly over the telephone
    Proven ability to persuade, negotiate & inspire confidence in customers over the telephone
    Ability to work under stress, handle rejections and remain positive
    Work history of being dependable, reliable and going the extra mile to achieve targets
    Relevant education with formal training in telemarketing, sales and telephone etiquette

    go to method of application »

  • Telesales Associate

    Telesales Associate

    Sheer Logic Management Consultants is seeking to engage dynamic individuals for a Telesales Associate position for one of our clients.
    Salary: 40,000 plus commissions
    The firm is looking for enthusiastic Corporate Telesales Associates to help grow the sales of its Facilities Management training courses in the region. Based in Nairobi, this position is ideal for an ambitious, bright professional and a dynamic individual who has the passion to succeed and wants to grow quickly in sales, marketing or in a management career in the near future.
    The Telesales Associate will work in a modern office with a highly professional work culture where they will be empowered, learn from a forward-looking company and thrive to be the best they can.
    The Telesales Associate will play a critical role in the firm’s Facilities Management training delivery reach in the region and will be specifically responsible to:
    Responsibilities

    Generate qualified leads from cold calling and enter contact information in the database
    Send training course information to potential and existing clients
    Spend almost 80% of their work day on the telephone communicating with potential client from wide ranging companies in various sectors to discuss the firm’s training courses and the value it would add to the client and their company
    Use their sales and communication skills to meet their target of training sales
    Provide all administrative support for the scheduled training event

    Job Qualifications

    At least two years of full-time work experience selling over the telephone training courses, education programs or events is absolutely essential
    Clear and concise communicator in English, both verbally and written, is
    Highly motivated attitude to achieving telesales targets with a proven track record
    Natural ability to engage easily and build rapport quickly over the telephone
    Proven ability to persuade, negotiate & inspire confidence in customers over the telephone
    Ability to work under stress, handle rejections and remain positive
    Work history of being dependable, reliable and going the extra mile to achieve targets
    Relevant education with formal training in telemarketing, sales and telephone etiquette

  • Account Executive

    Account Executive

    Job description
    As an Account Executive your main task will be to provide support to new and existing accommodation partners, contacting, informing and advising them about how to meet the demands of the visitors on the Booking.com website. You will also build the accommodations webpages and training the new accommodations on how to use Booking.com’s extranet and how to use the systems that can improve their availability and supply. Furthermore you will offer support to the Account Managers with various tasks at the office.
    Tasks

    Day-to-day pro-active communication with partners in your region by telephone, by internal messaging and occasionally in person to assist with the development of the business;
    Building productive relationships with partners to ensure that they offer the best availability and rate structure;Discuss opportunities with partners that will help improve business by using Booking.com BV’s internal tool of priority setting;
    First point of contact for key local accommodation partners, answering questions and queries, taking action as needed;
    Participation in weekly team learning in your office;
    Advise accommodation partners regarding their (potential)webpages on the Booking.com website and how they can amend data with respect to supply, availability, specials, promotions;
    Liaison person for properties to contact when they have questions by phone and the Account Manager are unavailable;
    Providing support to properties or Booking.com BV in building the webpage for accommodations and/or maintaining property information on the Booking.com website;
    Verify that the website has accurate information on properties and pictures of newly registered accommodations;
    Delivering training by phone to new and or existing properties on how to use Booking.com’s extranet and rates & availability system;
    Providing properties with information and advice mainly by phone, including follow-ups;
    Looking after IT/administrative related tasks;
    In consultation with the Account Managers, provide information support to Booking.com BV for new and existing accommodations;
    Conduct daily/weekly rate and availability checks on various platforms;
    Assist in the preparation of market visits, operational planning and projects;
    Assisting in additional tasks and projects when needed
    You will also need to be versatile, flexible and adapt quickly to the latest guidelines/changes from Booking.com BV.

    Qualifications

    Great face-to-face and telephone communication skills;
    Fluent English;
    Affinity/experience within e-travel and/or hotel/travel industry is a plus;
    Pro-active, sense of responsibility and can work independently;
    Ability to convince partners on the phone to implement suggestions;
    Quick and resourceful, flexible, accurate, strong analytical and an eye for detail;
    Team player, motivated and enjoys to work in e-travel and hospitality;
    Business focused;
    Positive attitude;
    Hotel School or University background preferred.

    The hiring company Bookingcom (Kenya) Ltd is one of Booking.com BV’s and/or BookingSuite BV’s support companies in Kenya. Bookingcom (Kenya) Ltd is looking for a Account Executive – Kenya (French). Booking.com BV is the company behind Booking.com™, the market leading online accommodation reservation service in the world. BookingSuite BV is the company which operates Booking.com’s™ newly established Accommodation Marketing Services division. All references to “Booking.com” refer to Booking.com BV.Department: Business Development & Support

  • Baker

    Baker

    Sheer Logic Management Consultants is seeking to engage a dynamic individual for a Baker position for one of our clients.
    Job Responsibilities

    To have a complete understanding of and adhere to Bakery policy relating to Hygiene, Environment, Health and Safety.
    Ensuring strict adherence to the recipes and appropriate processes while making the various products.
    To bake presentable, quality and hygienically products according to customer specification.
    Ensuring that all products are always baked on time for quick, efficient and quality service.
    In Alison with the hygiene personnel, ensure that the highest hygiene standards are maintained in the work area.
    Bake products enough to ensure achievement of production targets.
    To ensure minimal wastage at the baking process and that all costs are strictly controlled.
    To be proactive, creative and innovative by generating ideas on product development to the management.
    Train the trainees or any other staff member as assigned by the management in the preparation or baking the various products.
    Bake products as directed by the supervisor.
    Ensure that the equipment and machines are maintained in a sound serviceable condition at all times and that no malfunctioning occurs due to negligence. This includes routine daily physical examination as necessary as well as liaising with the supervisor to ensure that they are serviced as scheduled when due.
    Have knowledge of the safety rules and cleaning procedures of equipment used in the bakery to avoid damaging them or causing injuries.
    Give appropriate feedback to the supervisor concerned.
    Be aware that performance will be closely monitored by the supervisors for future assignments, appraisals, reports and transfers.
    Operating the oven and ensuring that the baked products are of good quality.
    Operating the proofer and maintaining documentations according to HACCP and STAR requirements.
    To carry out any other reasonable duties as may be assigned from time to time.

  • Warehouse Supervisor

    Warehouse Supervisor

    Sheer Logic Management Consultants is seeking to engage a dynamic individual for a Warehouse Supervisor position for one of our clients.
    Job Responsibilities

    To store and control all seed, raw and treated.
    Assist with inventory management.
    Able to drive a forklift and has certification as a forklift driver
    Assist in liaison with Seed Certification Agents
    To supervise and train the casual and permanent workers on seed storage and fumigation.
    Training the warehouse workers and casual workers on all warehouse operations.
    Ensure good housekeeping in the warehouse
    To formulate, implement and train warehouse workers on Quality Management Systems (ISO 9001) and safety (OSHAS 18001) procedures.
    To coordinate with contract fumigators at the site.
    Ensuring the Security of the inventory and making sure its free from any pests and vermin.
    Plan fumigation of the seed in the storage warehouses.
    Organize loading and offloading of seeds.
    Destroy all written off seed as approved.
    Carryout safety activities in the warehouse as per OSHAS 18001 Procedures.
    Formulate, implement and train on the quality Management Systems (ISO 9001) procedures on all warehouse activities.
    Report non-conformities in the supply department.
    Relationships and networking; Develop an effective relationship within internal and external stakeholders
    Agility: Be able to adjust to changes (internal or external) quickly
    Initiative and foresight: being able to identify opportunities and work on them.
    Results orientation: drive the teams to deliver results
    Courage and Candour.

    Leadership Competencies:

    Influencing: Being able to influence across functions
    Critical thinking about the business
    Breadth of perspective: Bring in domain expertise from other industries and add value
    Customer Centricity

    Functional Competency

    Fluency in English
    Excellent Verbal and written communication skills
    The successful candidate must be able to solve problems very independently
    Attention to details is very important
    Strong result and customer service orientation
    Show initiative/proactiveness
    Able to manage multiple priorities and a flexible workload with peaks/handle multiple tasks
    Available for minimal travel for training and building relationships with planning and inventory management functions.

    Qualifications

    Degree/Diploma
    Supervisory Skills
    Computer literacy.
    Knowledge of SAP an added advantage
    Driver license