Company Address: Address PEPONI PLAZA, 3RD FLOOR BLOCK E PO BOX 74493, CITY SQUARE 00200, NAIROBI

  • Sales Manager (Corporate)

    Sales Manager (Corporate)

    Responsibilities

    Managing a portfolio of Corporate accounts
    Conducting regular Competition checks
    Handling the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection before handing over to the Sales & Marketing Coordinator.
    Reviewing all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
    Building customer base by meeting with potential clients and showcasing TTH products & services
    Using an existing network of industry contacts to generate new business
    Pursuing opportunities for account growth and new business and engaging new clients aiming to generate new business
    Ensuring that client issues are dealt with in an efficient manner, the management of any problems that may arise.
    Any other duty as requested by the manager

    Job Qualifications

    Degree holder preferably in hospitality management or sales and marketing
    Proven Account Management skills required in order to create, maintain and enhance customer relationships
    Minimum 3 years of sales management experience
    Extremely detail oriented
    Technical competence (understand software, hardware, networks, etc.)
    Motivated, goal oriented, persistent and a skilled negotiator
    High level of initiative and work well in a team environment
    Excellent written and oral communication skills

  • Supervisor 

Credit Control Analyst 

Accounts Trainee 

Internal Audit Analyst 

MID program

    Supervisor Credit Control Analyst Accounts Trainee Internal Audit Analyst MID program

    Responsibilities

    Manage all areas of operations including service, wait staff, bartenders, while ensuring the restaurant’s standards of quality, service and operations are
    Manage operations during scheduled shifts that include, daily decision-making, staff support, guest interaction, scheduling, planning, and upholding quality product and service standards, as well as cleanliness.
    Train and develop all servers, bussers, and bartenders
    Identify operational opportunities to build sales and control costs and develop and implement those opportunities.
    Monitor and assist in daily, weekly, and, monthly inventory processes.
    Prepare end of shift reports to monitor all financial, inventory and cash-handling aspects of the operation.
    Supervising the floor during meal periods to ensure that all Tamarind Group standards and steps of service are met through all guests interactions

    Job Qualifications

    Diploma from an accredited college or university in Hotel management or equivalent in service industry
    Minimum of 3 years of experience in a similar role
    The ability to manage a team in a supervisory capacity
    Excellent interpersonal skills.
    Highly presentable with a pro-active approach to maintaining excellent customer service.
    Ability to respond effectively to changing demands.

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  • Hotel Operations Managers

    Hotel Operations Managers

    The Tamarind MID program, or Manager in Development Program, is a program in which talent is nurtured and guided into management positions.
    It is a 1-year intensive work and study program in which you will be taught all the fundamentals that will lead to you being a successful manager.
    Job Qualifications 

    Yes, if  you are a passionate and dedicated employee.
    Yes, if you are full of energy, drive and dedication to learning and growth.
    Yes if you are a natural leader, great motivator to those around you and excellent communicator.

    This challenging position offers you a chance to be part of our exceptional management team for our expanding company.
    We are looking for F&B and Hotel Operations Managers!

  • Waiters

    Waiters

    Starting date: Immediate.
    Responsibilities:

    Prepares mise-en-place for restaurant service.
    Ensures that the tables are well arranged and wiped before set-up is done.
    Ensures that the cutlery and crockery used by the guests are clean and properly polished.
    Ensures that all the sideboards are set well with all the items required.
    Sorts and polishes all menus before presenting them to the guests i.e. a la-Carte, dessert, beverage lists, cocktail cards and late night menus.
    Ensures that the glasses used for serving guests are clean and well-polished.
    Takes orders for food and beverage from guests, posts the same and serve accordingly.
    Informs and explains all the day’s specials and makes suggestions on food & beverage items to the guests.
    Ensures that the guest orders are served correctly as per the specifications
    Ensures that correct covers are provided for every specific food item ordered.
    Makes follow up on all orders posted.
    Keeps the guests informed of new developments in case of any delays.
    Ensures that the guests’ bills have the correct items served before presenting them.
    Ensures that all the bills opened in his/her station are settled.
    Any other duty assigned by management.

    Who Are You?
    Required skills and Competencies:

    Certificate, Diploma or Degree in Hospitality management or any related course
    At least 2 years Prior experience as a Waiter in a busy hotel
    Ability to multitask and attention to detail
    Superior customer service and people skills
    Knowledge of restaurant business operations
    Cross cultural sensitivity
    Teamwork / co-operation

    Are you interested in this position and do you meet the minimum requirements?

  • Front Office

    Front Office

    Starting date: Immediate.
    Responsibilities:

    Manage front desk operations by completing a checklist of important daily tasks, determining room and rate availability and making decisions that are in the best interest of the hotel.
    Prepare and conduct daily pre-shift meetings, communicate effectively with all team members and provide them with any information necessary to provide excellent customer service in accordance with TTH established guidelines.
    To monitor room status and discrepancies.
    Supervise the securing of external guest accommodation should an overbooking occur as per established TTH guidelines.
    Ensure that a detailed hand over is carried out between shifts.
    Supervise the preparation and co-ordination of group arrivals/departures.

    Job Qualifications
    Required skills and Competencies:

    High school graduate or equivalent experience.
    Hospitality certification is a plus
    2 years Front Office experience in the hospitality industry.
    1 year supervisory experience.

  • Sales Manager (Corporate) 

Sales Manager (Wholesale)

    Sales Manager (Corporate) Sales Manager (Wholesale)

    Responsibilities

    Managing a portfolio of Corporate accounts
    Conducting regular Competition checks Handling the enquiries until conversion to definite bookings including negotiation, contracting, and site inspection before handing over to the Sales & Marketing Coordinator.
    Reviewing all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met. Building customer base by meeting with potential clients and showcasing TTH products & services
    Using an existing network of industry contacts to generate new business
    Pursuing opportunities for account growth and new business and engaging new clients aiming to generate new business
    Ensuring that client issues are dealt with in an efficient manner, the management of any problems that may arise.
    Any other duty as requested by the manager

    Who Are You?
    Required skills and Competencies:

    Degree holder preferably in hospitality management or sales and marketing
    Proven Account Management skills required in order to create, maintain and enhance customer relationships
    Minimum 3 years of sales management experience
    Extremely detail oriented
    Technical competence (understand software, hardware, networks, etc.)
    Motivated, goal oriented, persistent and a skilled negotiator
    High level of initiative and work well in a team environment
    Excellent written and oral communication skills

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  • Information Systems Auditor

    Information Systems Auditor

    Unit: Tamarind Central Cervices
    Starting date: Immediate.
    Responsibilities:
    Information Systems Auditor

    Reviews internal controls throughout the company by evaluating the adequacy of system controls
    Evaluate areas of the company where systems are installed and making sure that all the safety methods are being adhered to
    Ensure that the systems of the company are in perfect working order
    Assists to plan and execute internal audit procedures
    Maintains and develops computerized audit software
    Assists in the auditing of new and existing information systems
    Drafts written reports and audit findings and presents to management.
    Identifying the weaknesses in a systems network and creating an action plan to prevent security breaches
    Suggests enhancements in controls, policies and procedures
    Follows up on audit findings to ensure that management has taken corrective action
    Performing any other duties assigned from time to time

    Who Are You?
    Required Skills and Competencies:

    Degree in Business Information Technology
    2-3 years’ experience in hospitality industry
    Knowledge of general accounting principles
    Should be conversant with restaurant / hotel auditing policies, standards, and procedures
    Should have knowledge of computer systems development and programming
    Should have food communication skills

    How to Apply

  • Assembly Person 

Kitchen Steward 

Waiter/Waitress 

Cook 

Supervisor 

Restaurant Manager 

Bartender 

Cashier

    Assembly Person Kitchen Steward Waiter/Waitress Cook Supervisor Restaurant Manager Bartender Cashier

    Job Responsibilities

    The Fire starter is responsible to the Kitchen Supervisor for preparation and assembly of all menu items for Roast.
    Put together product according to specifications.
    Ensure fresh stock are available all the time
    Maintain high degree of cleanliness at the station and equipment
    Ensure that all the sauces, salad dressings, side dishes and soups are freshly prepared in accordance with the recipes
    Ensure that the kitchen equipment is well maintained and rationally utilized
    Ensure that the main kitchen, wash up, server and grill are kept clean and tidy at all times

    Job Qualifications

    Diploma or certificate in Hospitality management or any related course.
    2 years’ experience in the Hospitality industry.
    Excellent communication skills.
    Excellent sales and customer service skills
    Passionate about food, beverage and customer service.

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  • Chief Steward

    Chief Steward

    Job Description
    Unit:
    Tamambo Karen Blixen Coffee Garden – Nairobi
    Starting date: Immediate
    Responsibilities:

    Control of OPEQ inventory and electronic recording of stocks in and out of the store.
    Cleaning and disinfecting of the kitchen, stores, cold rooms, fridges and all kitchen operating equipment Supervision,duty allocation and appraising of Kitchen stewards.
    Ordering, distribution and monitoring use of detergents, disinfectants and disposables
    Facilitation of periodic internal and external training for all Kitchen stewards on proper hygiene practices.
    Monthly OPEQ stock take and regular documented spot checks. Coordination of repairs and maintenance of equipment.
    Ensuring all staff members are well groomed, spearheading of weekly spring cleaning and management of the pest control program.

    Who Are You?
    Required Skills and Competencies:

    Diploma /Certificate / prior training in culinary, stewarding or a related certificate
    A minimum of 3 years’ experience preferably in a high volume / luxury hotel / restaurant environment Must be able to follow budgetary guidelines.
    Basic computer and people management skills.
    Customer service oriented with a positive can do attitude. Outstanding organizational and time management skills

  • Mixologist

    Mixologist

    Job Responsibilities

    Mixes ingredients prepare Dawa, cocktails and other bar beverages.
    Slices and puts fruit for garnishing drinks
    Carries the drinks around the restaurant serving guests as they request
    Take orders from serving staff or directly from patrons.
    Arrange beverage collection and glasses to make attractive displays.
    Explaining to the guess the types of drinks they are offering
    Occasionally demonstrating how the Dawa is mixed
    Comply with all safety and health policies when handling the drinks and other beverages.
    Follow correct sequence of service outlined in the F&B Standard Operating Manual.
    Clean glasses that may be used to serve the Dawa/Cocktail in case there is a shortage of clean glasses.
    Issue sales receipts & receive guest cash bill payments and ensure correct change is issued back

    Requirements

    Diploma/Certificate in Food and Beverage service
    Minimum 2 years’ experience as a bartender and mixologis
    Should have an understanding of alcoholic and non-alcoholic drinks including wine, cocktails, beers etc.
    Prior experience as Cocktail Server, Waiter or Waitress will be an added advantage
    Good communications skills
    Must be flexible and able to work with less supervision
    Female candidates are encouraged to apply