OUR STRENGTH
Established – Extensive experience and established relationships with stake holders in the property management industry
Focused – Extensive detailed knowledge of the market that stems from our concentrated portfolio in Nairobi
Trusted – Our commitment to long-term partnerships with… read more tenants and landlords and our emphasis on corporate social responsibility has helped us develop a reputation as a fair, ethical and trustworthy organization.
OUR GUIDING PRINCIPLES
Create lasting partnership with tenants
Maintaining a cordial relationship with landlords
Provide personalized quality services whilst embracing professional standards and ethics
CUSTOMER SERVICE
Ark real estate is built on an understanding of the market, an appreciation for the needs of landlords and tenants and an ability to adapt to future requirements of both existing and prospective landlords and tenants. We are known by our clients as responsive and provide premier solutions to meet tenancy requirements.
Ark real estates property management team remains in constant contact with our clients. This hand on approach contributes to a high tenant retention rate and historically over 80percent f our tenants renew their leases.
The property management team knows each market and submarket intimately, which enables them to understand tenants’ needs, anticipate their future requirements, and respond quickly to the changing real estate environment.
PROPERTY MANAGEMENT
Ark real estates provide a quality of service that is unique to the industry and delivers a distinct competitive advantage. Our extensive local presence and knowledge of commercial and residential properties result in a better understanding of tenants and landlord requirements. This allows us to quickly respond to their changing needs.
Ark real estates manage all properties and tenants with in- house management teams and we have achieved high tenant retention rates by providing superior service.
This remarkable consistency minimizes downtime, reduced capital expense on re-leasing and, maximizes return on invested capital.
On appointment as Property Managers we offer the following services;
Rent collection.
Preparation of statements of accounts.
Letting/re-letting.
Negotiations for new leases.
Renewal of leases & rent reviews.
Maintenance and repairs.
Periodic inspections.
Payments of all operating costs e.g. insurance, premiums, rates, ground rent, security, etc.
Preparation of periodic reports.
Service charge management.
Any other issues that may arise from tenancy.
PROJECT MANAGEMENT
We undertake Project Management on behalf of our clients which include new (virgin) projects and/or renovations and repairs. This involves co-ordination of all professionals involved in a construction project and supervising the same to ensure that the set objectives of a high quality development are achieved in a cost effective way.
On appointment as Project Managers we offer the following services;
We determine the permits required and ensure they are obtained.
Facilitating the requisite approvals prior to the start of the project.
Prepare detailed project plans which include detailed steps required, material costs, personnel needed and timelines for each stage of the project.
Liaison between the construction team, architects, designers, owners and stakeholders of the project to facilitate communication, decision making and problem solving.
Overseeing the project and hiring and approving work completed by subcontractors as well as negotiating contracts and developing a budget and a timeline for the completion of the project.
Execute the project and finally hand over.
OTHER REAL ESTATE CONSULTANCY
We undertake this on various investment proposals. Based on our findings, we give a well considered professional investment advice for instance, on where best to buy properties, from whom, what type of developments to put up, and the most economic way of putting them up.
We advise on terms and conditions to be incorporated in tenancy agreements/leases and how to avoid controlled tenancies, lease extension, change of user & other general real estate consultancy. We advise on all other real estate matters from a professional point of view that from time to time may be required by an individual or institution.