We are seeking a highly motivated and skilled individual to fill this dynamic position. The successful candidate will be responsible for delivering exceptional results while contributing to the growth and success of our organization. Core duties include managing key responsibilities, collaborating with cross-functional teams, and ensuring all projects are completed on time and within budget. In addition, the role requires strong analytical skills, the ability to multitask in a fast-paced environment, and a commitment to maintaining high standards of excellence in all endeavors. Qualifications include a minimum of five years of relevant experience, a proven track record of success in a similar role, and proficiency in industry-standard tools and software. The ideal candidate will demonstrate exceptional communication skills, leadership potential, and a passion for continuous learning and innovation.
The AI Learning Specialist will be instrumental in strengthening the IRC’s ability to deploy AI tools responsibly and effectively throughout its worldwide operations. In partnership with the Learning & Development Team and AI Task Forces, this position will create, refine, and implement robust learning solutions that empower staff to adopt AI tools with confidence and ethical awareness. By adopting a holistic learning approach, the specialist will engage with teams to assess current workflows and systems, pinpoint performance gaps, and design targeted solutions tailored to specific contexts. Deliverables will include integrated learning experiences within workflows, interactive live training sessions, and multilingual resources—encompassing e-learning modules, bite-sized microlearning, practical job aids, and reference guides—to support technical personnel, program teams, and leadership across field offices and headquarters.
The preferred applicant possesses extensive expertise in generative AI capabilities, paired with robust instructional design skills and a sincere dedication to fostering capacity within international development contexts. They exhibit adaptability in fast-paced technological landscapes, demonstrate proficiency in critically assessing AI tools for organizational and ethical alignment, and excel at distilling intricate AI concepts into clear, actionable learning solutions tailored to varied, globally dispersed audiences.
Oversee key operational duties, ensuring alignment with organizational objectives. Lead critical initiatives, manage cross-functional teams, and drive project execution to meet established deadlines. Collaborate with stakeholders to gather requirements, assess risks, and implement solutions that enhance efficiency and productivity. Monitor performance metrics, identify opportunities for improvement, and recommend strategic adjustments as needed. Maintain compliance with industry regulations and internal policies while fostering a culture of accountability and continuous development.
The role involves designing and developing learning programs.
Design a streamlined yet impactful foundational AI literacy program tailored for universal accessibility across all staff members.
Develop innovative solutions that seamlessly integrate learning into daily work activities. Identify strategic opportunities to incorporate generative AI into learning initiatives, empower staff to refine their skills, investigate role-specific applications, and provide personalized coaching and contextualization of AI competencies within authentic work scenarios.
We design, develop, and deliver dynamic, inclusive learning experiences across diverse formats—including live coaching and demonstration sessions, self-paced e-learning courses, microlearning modules, video tutorials, job aids, quick reference guides, and interactive workshops—to engage learners effectively.
Design scenario-based learning activities that authentically replicate the complexities and demands of real-world humanitarian operations and challenges.
Ensure all instructional materials align with adult learning methodologies and, when necessary, are tailored for low-bandwidth settings and translated into core IRC languages.
Integrate principles of responsible AI utilization, data safeguarding, and ethical considerations into every aspect of the learning materials development process.
Promote understanding of the risks, limitations, and responsible applications of artificial intelligence within humanitarian settings.
Upskilling initiatives focus on enhancing skills related to delivery and facilitation to ensure optimal performance and continuous improvement in these areas. This role involves developing and implementing training programs aimed at improving proficiency in delivery methodologies and facilitation techniques. Key responsibilities include assessing current skill levels, identifying gaps, and designing targeted interventions to address deficiencies. Additionally, the position requires delivering sessions, monitoring progress, and evaluating outcomes to measure the effectiveness of upskilling efforts. Strong communication and instructional design skills are essential, along with the ability to adapt training content to diverse learning needs.
Conduct interactive live virtual training sessions focused on generative AI tools and applications, delivering real-time demonstrations, facilitating hands-on experimentation, and providing immediate feedback to participants.
Deliver tailored coaching and guidance to employees across all competency levels, ranging from individuals with minimal AI experience to those with advanced proficiency.
Develop and deliver customized training programs tailored to specific use cases and distinct staff profiles.
We engage with stakeholders to comprehensively evaluate and understand their requirements, ensuring alignment with organizational objectives. This role involves conducting thorough needs assessments to identify key priorities and opportunities for improvement. By fostering strong relationships with internal and external partners, we aim to gather critical insights that drive informed decision-making and enhance project outcomes.
Collaborate effectively with the AI Staff and Culture Task Force and other AI working groups to ensure learning initiatives are fully integrated with the organization’s AI strategy.
Collect input from learners and perform routine needs evaluations with staff spanning various regions and departments to pinpoint learning deficiencies, evaluate program efficacy, and set strategic priorities.
Work collaboratively with IT, Data, and other technical teams to maintain awareness of AI tool implementations and updates, identifying strategic points to integrate learning touchpoints within technology platforms.
To cultivate a cadre of “learner-teachers” spanning various departments and managerial levels, equip them with practical AI competencies, ingrained practices, and standardized terminology.
The role focuses on leveraging learning analytics to drive continuous improvement initiatives, ensuring data-driven enhancements to training programs and educational outcomes. Responsibilities include collecting, analyzing, and interpreting learning data to identify trends, measure effectiveness, and recommend strategic improvements. The ideal candidate possesses strong analytical skills, proficiency in data visualization tools, and experience with learning management systems. Additionally, they should have a background in educational research or instructional design, along with the ability to translate complex data into actionable insights for stakeholders. Collaboration with cross-functional teams, including educators and IT professionals, is essential to implement evidence-based solutions that optimize learning experiences.
Monitor and analyze various learning metrics, such as engagement levels, completion rates, skill evaluation results, and feedback from participants to assess program effectiveness.
Examine learning data to detect emerging patterns, assess effectiveness, and quantify the return on investment generated by AI capacity-building initiatives.
Enhance educational initiatives by leveraging data-driven insights and user feedback to refine and optimize learning programs.
Organizations can benefit significantly from establishing and maintaining structured documentation of best practices and key insights gained from experiences to enhance knowledge management. This process involves capturing and organizing critical information to support informed decision-making and operational efficiency throughout the enterprise.
Key Collaborations and Interactions: Establishes and maintains strong working partnerships with colleagues, management, and external stakeholders to drive project success and operational efficiency. Engages with cross-functional teams to align on objectives, resolve challenges, and ensure seamless communication across all levels of the organization. Builds trust and fosters collaboration with clients, vendors, and partners to support business growth and deliver value.
Reports directly to the Director of Global Learning & Development.
Directly oversees a team of employees, ensuring adherence to organizational policies, performance standards, and operational objectives. Manages daily workflows, assigns tasks, and evaluates staff performance through regular feedback and appraisals. Facilitates training and development initiatives to enhance team competencies and productivity. Collaborates with senior leadership to align team goals with broader company strategies. Addresses performance issues promptly and implements corrective measures as needed. Maintains accurate records of employee attendance, evaluations, and disciplinary actions. Ensures compliance with labor laws, safety protocols, and company regulations.
Requirements:
With a minimum of four to six years of experience in learning and development, instructional design, or training delivery, candidates should demonstrate a strong background in these fields.
Professionals should possess advanced proficiency in leveraging generative AI tools such as ChatGPT, Claude, Gemini, and Microsoft Copilot, with expertise in prompt engineering, AI-assisted content development, seamless AI workflow integration, and a comprehensive understanding of AI capabilities and inherent limitations.
Proven expertise in developing and implementing upskilling initiatives through diverse formats, such as e-learning modules and digital learning resources.
Candidates with a background in international development, humanitarian efforts, or nonprofit organizations will be given priority consideration.
Proficiency in designing multilingual or cross-cultural educational initiatives is advantageous.
Proven expertise in utilizing e-learning authoring tools, particularly Articulate 360, is required.
Proficiency in Learning Management Systems (LMS) and learning analytics platforms is essential.
Demonstrates a solid grasp of change management principles and possesses hands-on experience in executing and facilitating organizational transitions.
Proven expertise in utilizing Microsoft 365, Google Workspace, and other collaborative digital platforms is essential.
Experienced in pioneering instructional design methodologies that captivate and motivate adult learners, driving meaningful engagement and knowledge retention.
Fluency in English is essential for this role. Professional proficiency in French, Spanish, or Arabic would be considered an advantage.
Qualifications
BA/BSc/HND
Experience Required
4 - 6 years
