Greet and accommodate guests with a courteous and polished demeanor.
Deliver detailed menu presentations, outlining available dishes, daily specials, and ongoing promotions to ensure guests are fully informed of their dining options.
Accurately record customer food and beverage orders with attention to detail.
Handle customer inquiries and concerns with urgency and professionalism, ensuring all requests and complaints receive timely attention and resolution.
Deliver food and beverages promptly while adhering to established service protocols and maintaining impeccable standards of presentation and customer care.
Verify that orders are dispatched accurately and punctually to meet customer expectations and operational standards.
Ensure guests experience satisfaction during meal service by routinely assessing their needs and addressing any concerns promptly.
Tables are cleared and meticulously reset to accommodate incoming guests.
Prepare and present a diverse selection of cocktails, mocktails, and beverages with precision and creativity to enhance guest experiences.
Develop inventive beverage formulations and curate seasonal cocktail offerings.
Maintain adherence to recipes and quality standards when preparing beverages.
Qualified and enthusiastic applicants are encouraged to submit their curriculum vitae via email to recruitment@excelon.co.ke, with the position title clearly indicated in the subject line.
Qualifications
Diploma
Experience Required
2 - 3 years
