A telecommunications company is currently seeking an experienced Direct Sales Agent (DSA) to join their team.
The candidate will report directly to the Shop Team Leader.
The purpose of this job is to provide administrative support to our team by performing various tasks such as scheduling appointments, answering phone calls, and preparing reports. You will also be responsible for managing emails, maintaining files, and updating project timelines. Our ideal candidate has strong organizational skills and experience with office software applications. If you enjoy multitasking and have a friendly demeanor, we encourage you to apply.
As a marketing representative for our company, you will be responsible for promoting and selling our products and services to clients through effective communication and collaboration with various teams. Your primary objective is to generate revenue by establishing relationships with potential buyers and identifying their needs, which can then be met by offering tailored solutions from our product line. This role requires strong interpersonal skills, attention to detail, creativity in presentations, and a track record of successfully selling products. In this position, you will also contribute to ongoing market research initiatives and provide insights on customer behavior that inform marketing strategies for the entire company.
This position requires compliance with financial control procedures, processes, and policies applicable to retail operations.
Key Responsibilities
“As a member of our sales team, your primary responsibility is to generate revenue in accordance with established targets for airtime, acquisitions, and devices.”
Monitor TelkomΓ’s inventory and consignment stock for accurate balance of inventory movements and physical stock daily
Oversee the administration of daily cash transactions and ensure accurate recording of sales data.
Implement and support initiatives aimed at enhancing customer experiences to drive revenue growth.
Provide specialized technical assistance to clients in relation to the setup and customization of their information technology equipment.
The ideal candidate must possess both academic and professional qualifications to excel in this role. A bachelor’s or master’s degree in a relevant field is required, along with at least two years of experience in the industry. Strong analytical skills and excellent communication abilities are essential for success in this position. Responsibilities include data analysis, report generation, and presentation to senior management. The candidate must be able to work independently and within a team environment, manage multiple projects simultaneously, and have proficiency in Microsoft Office Suite.
A degree in business, marketing, or a relevant field is required for this position.
Experience
The candidate must possess a minimum of one year’s worth of professional experience within the field of sales.
We are currently seeking an individual with advanced technical proficiency to join our team. The ideal candidate will possess a strong understanding of computer systems and software applications, as well as experience in network administration and security protocols. In this role, you will be responsible for designing, implementing, and maintaining our technology infrastructure to ensure seamless operations across all departments. Additionally, you will work closely with cross-functional teams to identify areas for improvement and implement solutions that enhance efficiency and productivity. To be considered for this position, applicants must have a Bachelor’s degree in Computer Science or a related field and at least two years of relevant experience in technology support or infrastructure engineering. Strong communication skills are essential for this role, as you will need to effectively collaborate with team members across all levels of the organization.
We are seeking a candidate with strong marketing skills to join our team. The ideal candidate will possess experience in developing and implementing successful marketing campaigns across various channels. Responsibilities include market research, creating engaging content, managing social media accounts, and analyzing campaign performance data. Candidates should have excellent communication and interpersonal skills, as well as the ability to work collaboratively with cross-functional teams. Additionally, experience in SEO, email marketing, and paid advertising is highly preferred. If you are a creative thinker with a passion for marketing, we encourage you to apply.
Product KnowledgeΓ
Upselling and Cross selling
Solution Oriented
Our organization requires an experienced candidate for the Customer Relationship Manager (CRM) role to focus on managing customer interactions across multiple channels while ensuring a positive experience. The ideal candidate will be responsible for developing and maintaining strong relationships with customers, identifying opportunities for revenue growth, tracking account performance metrics, resolving complex issues quickly, communicating with team members to implement necessary changes or processes that may affect our operations and ultimately improve the overall customer experience.
Core competencies
We are seeking a customer-focused individual to join our team as a Customer Support Representative. In this role, you will be responsible for providing exceptional service to our customers by handling their inquiries and resolving any issues that may arise. You must possess excellent communication skills, the ability to problem-solve, and a friendly demeanor. Additionally, you should have experience working in a customer support environment and be able to work well both independently and as part of a team. Successful candidates will be highly motivated, detail-oriented, and passionate about providing an outstanding customer experience.
The objective of this role is to establish and maintain relationships with various stakeholders in order to achieve organizational goals. This involves identifying potential partners, initiating and nurturing connections, and collaborating on projects that align with the company’s strategic objectives. Additionally, the individual will be responsible for tracking progress, monitoring performance metrics, and providing regular updates to management. To be successful in this role, strong communication skills are essential, as well as a proactive approach to relationship-building and an ability to work effectively both independently and within a team environment.
The role requires an individual with excellent communication skills to effectively influence and negotiate for business results through a clear understanding of key industry trends, financial drivers and competitor landscapes, developing sound judgments quickly on various factors influencing customer engagement and revenue growth. Additionally, the candidate should be able to work collaboratively with cross-functional teams and stakeholders, establish trust and rapport, maintain positive relationships while also demonstrating an ability to build strategic partnerships, prioritize tasks and manage competing priorities effectively in a fast-paced environment.
Analytical thinking
Leadership abilities are a vital component of success in any organization or team setting. A strong leader is able to effectively communicate their vision and goals to their team members, delegate tasks efficiently, motivate others to achieve desired outcomes, manage conflicts with diplomacy and resolve them swiftly, inspire confidence in their team members, foster open communication and collaboration among all individuals, be accountable for results and drive performance through a focus on results. They should also demonstrate a high degree of flexibility, adaptability and agility to changes in the work environment while maintaining consistency and commitment towards achieving the organizational objectives. To achieve this, we require an experienced leader who has proven their ability to lead teams successfully and possesses excellent communication skills, strong decision-making abilities, strategic thinking, problem-solving skills, and a passion for driving change and innovation within the organization.
Our company is seeking a candidate with excellent strategic thinking skills to join our team as a Strategic Planning Manager. In this role, you will be responsible for developing and implementing strategies that align with our business goals and objectives. You will work closely with cross-functional teams to identify opportunities and challenges, analyze market trends, and develop action plans to achieve desired outcomes. The ideal candidate should have experience in strategic planning, strong analytical skills, and the ability to think creatively and strategically.
Business Acumen
Results orientation
Cultivating personal growth and interpersonal relationships through collaborative efforts and mutual support is a core responsibility of this role. The ability to identify areas for improvement, provide constructive feedback, and facilitate positive change within oneself and others is essential. This position requires strong communication skills, empathy, and an adaptable mindset to effectively develop individuals and foster healthy working relationships.
Interested applicants must submit their application letter, anticipated salary range and comprehensive CVs containing a daytime contact telephone number to the specified email address: jobs1@hcsaffiliatesgroup.com, addressed directly to either Direct Sales Agent Nyahururu or Nyanyuki with “Candidate” clearly marked as subject. Additionally, applicants should specify their preferred location.
Qualifications
BA/BSc/HND , Diploma , Others
Experience Required
1 year