Our esteemed client within the Telecommunications industry requires the services of a Direct Sales Agent (DSA) to join their dynamic team.
Job Purpose
To responsibly promote and distribute company offerings to a diverse customer base with a high level of professionalism and integrity.
The position must operate in strict accordance with established financial controls, processes, and policies governing retail operations.
Key Responsibilities
Generate revenue by meeting predetermined sales targets for airtime, customer acquisitions, and devices.
Monitor Welkom’s inventory levels and consignment stock to ensure precise tracking of inventory movements and physical stock on a daily basis.
Oversee the daily cash float and ensure accurate accounting of daily sales transactions.
Drive strategic initiatives aimed at enhancing customer experience to ultimately boost sales performance. Collaborate across departments to execute tailored improvement plans and ensure seamless implementation of best practices.
Provide expert technical assistance to customers, focusing primarily on the setup and configuration of data devices.
We are seeking candidates who possess both strong academic credentials and relevant professional experience. A degree from an accredited institution in a related field is essential, complemented by a proven track record in a comparable role. Ideal applicants will have completed advanced coursework or certifications that demonstrate their expertise, along with hands-on experience applying their knowledge in practical settings. The ability to analyze complex problems, synthesize information, and communicate findings effectively is critical to success in this position.
A Bachelor’s or Diploma in Business, Marketing, or a closely related discipline is required.
Experience
With a minimum of one year of hands-on sales experience, you will bring a proven track record of driving revenue and building client relationships.
We seek a candidate with strong technical competencies, including proficiency in software development methodologies, system architecture design, and troubleshooting complex technical issues. The ideal applicant must possess a solid understanding of programming languages such as Python, Java, or C++, alongside experience with cloud platforms like AWS or Azure. Additionally, familiarity with DevOps practices, CI/CD pipelines, and containerization tools (e.g., Docker, Kubernetes) is essential. Problem-solving skills, analytical thinking, and the ability to collaborate effectively in cross-functional teams are also required. A degree in Computer Science, Engineering, or a related field is preferred, along with relevant certifications in technology domains.
We seek a candidate with a strong background in marketing, demonstrating proficiency in strategic planning, campaign development, and brand management. The ideal applicant will have experience implementing digital marketing initiatives, including SEO, social media, and email marketing, along with a solid grasp of market research and analytics. Qualifications include a bachelor’s degree in marketing, business, or a related field, and at least three years of relevant experience. Responsibilities involve crafting and executing marketing strategies, analyzing performance metrics, collaborating with cross-functional teams, and optimizing campaigns for maximum engagement and ROI. Strong communication, creativity, and analytical abilities are essential for success in this role.
We expect candidates to possess an in-depth understanding of our product portfolio, including its features, benefits, and applications. You should be able to articulate how our solutions address customer needs and differentiate us from competitors. Familiarity with industry trends and technical specifications is essential to provide informed recommendations and support. Additionally, you must stay updated on product updates, enhancements, and new launches to ensure alignment with evolving market demands.
We excel in driving revenue growth through strategic upselling and cross-selling initiatives, identifying opportunities to enhance customer value by offering complementary products or premium upgrades. This role demands a consultative approach, leveraging deep product knowledge to recommend solutions tailored to customer needs while maximizing profitability. Success hinges on building strong client relationships, analyzing purchasing patterns, and effectively communicating the benefits of additional offerings to ensure alignment with both customer satisfaction and business objectives.
Solution Oriented
We oversee customer interactions and ensure seamless management of relationships, maintaining a strong focus on satisfaction and retention. This role entails analyzing customer data to enhance service quality and drive strategic initiatives. Strong communication and problem-solving skills are essential for addressing inquiries and resolving issues efficiently. Additionally, proficiency in CRM software and analytics tools is required to track performance and identify opportunities for improvement.
Core competencies required for this role include expertise in strategic planning, project management, and stakeholder engagement, with a proven ability to drive cross-functional initiatives. Candidates must possess strong analytical skills, proficiency in data-driven decision-making, and a track record of delivering measurable results in fast-paced environments. Additionally, exceptional communication and leadership abilities are essential for effectively collaborating with teams and senior management. Familiarity with industry-specific tools and software, as well as a commitment to continuous professional development, is also expected.
We prioritize customer satisfaction above all else, ensuring every interaction is handled with care and professionalism. Our team is dedicated to understanding and addressing client needs promptly and effectively. Strong communication skills are essential to build and maintain positive relationships with customers. We value individuals who are empathetic, solution-oriented, and committed to delivering exceptional service.
We forge strategic alliances and cultivate collaborative relationships to enhance organizational growth and expand market reach. This involves actively engaging with industry peers, potential partners, and stakeholders to identify synergies, align objectives, and create mutually beneficial opportunities that drive innovation and long-term success.
As a skilled negotiator, you will engage in strategic discussions and persuasive interactions to secure favorable agreements and outcomes. Your role involves leveraging strong interpersonal abilities and effective communication to align stakeholders’ interests with organizational objectives, ensuring mutually beneficial resolutions. You will be responsible for identifying key decision-makers, anticipating objections, and presenting compelling arguments to drive consensus. A proven track record in high-stakes negotiations, along with the ability to adapt to diverse perspectives, will be essential for success in this position.
Analytical professionals are required to evaluate complex problems, interpret data, and devise strategic solutions. The role demands strong problem-solving abilities, attention to detail, and proficiency in data analysis tools. Candidates must possess excellent quantitative skills and the capacity to derive actionable insights from large datasets. Responsibilities include identifying trends, assessing business performance metrics, and presenting findings in a clear, concise manner. Effective communication of technical information to non-technical stakeholders is essential, as is collaborating with cross-functional teams to implement data-driven decisions. A background in statistics, mathematics, or a related field is preferred, along with experience in relevant analytical software.
Seasoned professionals with a proven track record in guiding teams and driving organizational success are encouraged to apply. Candidates must demonstrate exceptional interpersonal skills, strategic thinking, and the ability to inspire and motivate others. Responsibilities include setting clear objectives, fostering collaboration, and cultivating a high-performance culture. Proficiency in conflict resolution, decision-making, and change management is essential. Experience in mentoring and developing talent is highly valued, along with a commitment to ethical leadership and continuous improvement.
We are seeking a forward-thinking professional with a strong ability to align business strategies with long-term goals, ensuring sustainable growth and competitive advantage. This role requires a deep understanding of market dynamics, industry trends, and organizational capabilities to drive informed decision-making. The ideal candidate will possess proven experience in developing and implementing strategic plans, coupled with exceptional analytical and leadership skills to guide teams toward achieving key objectives. Responsibilities include assessing performance metrics, identifying opportunities for innovation, and fostering cross-functional collaboration to execute high-impact initiatives.
Business Acumen
Results orientation
Developing self/others
Qualified candidates fulfilling the outlined criteria are encouraged to forward their application letter, expected salary, and comprehensive CVs—including a daytime telephone number—via email to jobs1@hcsaffiliatesgroup.com, with “Direct Sales Agent – VOID” specified in the subject line. Applicants must also specify their preferred location in their submission.
Qualifications
BA/BSc/HND , Diploma , Others
Experience Required
1 year
