A leading organization in the Telecommunications industry is seeking a qualified Direct Sales Agent (DSA) to join its dynamic team.
Job Purpose
To professionally market and sell company products and services to all customers, ensuring a high standard of service delivery at every interaction.
The position must operate in full compliance with established financial controls, processes, and policies governing retail operations.
Key Responsibilities
Drive revenue growth by consistently achieving sales targets for airtime, acquisitions, and devices.
Monitor Welkom’s inventory and consignment stock to ensure precise tracking of inventory movements and physical stock levels on a daily basis.
Responsible for overseeing the daily cash float balance while ensuring accurate recording and reconciliation of all sales transactions.
We will actively champion and execute initiatives aimed at enhancing customer experience to drive higher sales performance.
Provide technical assistance to clients, with a primary focus on configuring data devices.
A strong academic background and relevant professional experience are essential. Candidates should possess a degree in a related field and several years of hands-on experience in the industry. Additionally, certifications or specialized training pertinent to the role may be required. A proven track record of success in similar positions is highly desirable, along with the ability to meet deadlines and adapt to changing priorities. Strong communication and problem-solving skills are also necessary to thrive in this environment.
A Bachelor’s or Diploma in Business, Marketing, or a closely aligned discipline is required.
Experience
Seeking candidates with a minimum of one year of hands-on sales experience.
Seeking a candidate with strong technical competencies encompassing expertise in software development methodologies, proficiency in programming languages such as Python, Java, or C++, and familiarity with database management systems like SQL or NoSQL. The ideal applicant should possess experience in system analysis, troubleshooting complex technical issues, and implementing robust solutions to enhance operational efficiency. Additionally, knowledge of cloud platforms, DevOps practices, and cybersecurity principles is highly desirable. The role requires the ability to collaborate effectively within cross-functional teams, communicate technical concepts clearly to non-technical stakeholders, and stay current with emerging technologies and industry trends.
We are seeking a dynamic marketing professional with a robust skill set in strategic planning, brand development, and consumer engagement. The ideal candidate will have a proven track record of designing and executing multichannel marketing campaigns that drive brand awareness, customer acquisition, and revenue growth. Proficiency in digital marketing tools, including SEO, SEM, and social media platforms, is essential, along with strong analytical abilities to measure and optimize campaign performance. Additionally, the role requires excellent communication skills to collaborate with cross-functional teams and stakeholders, ensuring alignment with business objectives. Experience in market research and data-driven decision-making is highly valued.
We seek a candidate with a deep understanding of our product offerings, including their features, benefits, and applications. Proficiency in explaining technical specifications, troubleshooting common issues, and demonstrating product functionality to both internal teams and external clients is essential. Familiarity with industry trends, competitive analysis, and customer needs is highly valued to ensure alignment with market demands. Strong communication skills are required to articulate product value effectively and address inquiries with clarity and confidence.
Drive revenue growth by strategically identifying and capitalizing on opportunities to upsell and cross-sell products or services to existing customers, thereby enhancing their engagement and maximizing overall sales performance.
Solution Oriented
Demonstrated proficiency in managing and nurturing customer relationships is essential. This role requires the ability to oversee customer interactions, maintain accurate records, and ensure high levels of satisfaction. Strong communication skills, problem-solving abilities, and a customer-centric approach are critical to success in this position.
Core competencies
We prioritize customer needs and strive to deliver exceptional service, ensuring their satisfaction remains at the forefront of our operations. This role requires a strong dedication to understanding client requirements, addressing concerns promptly, and fostering long-term relationships built on trust and reliability. Candidates must demonstrate a proactive approach to problem-solving, clear communication skills, and the ability to adapt to evolving customer expectations in a dynamic environment.
Networking and cultivating strategic partnerships are essential to success in this role. The ideal candidate will actively establish and nurture professional relationships to enhance collaboration, drive business growth, and create mutually beneficial opportunities across diverse stakeholders. Additionally, they will be responsible for identifying and engaging potential partners, negotiating agreements, and ensuring alignment with organizational objectives.
Responsible for effectively securing agreement, resolving conflicts, and driving consensus through strategic persuasion and collaborative dialogue to achieve mutually beneficial outcomes, while demonstrating a strong aptitude for understanding diverse perspectives and aligning interests towards common goals.
We seek a professional who excels in analytical thinking, demonstrating the ability to dissect complex problems, identify key patterns, and derive actionable insights from data. This role requires a methodical approach to evaluating information, assessing risks, and developing strategic solutions to drive informed decision-making. Proficiency in problem-solving and logical reasoning is essential, as the position involves interpreting trends, forecasting outcomes, and optimizing processes to support organizational objectives. Strong quantitative skills and attention to detail are also critical to ensure accuracy and efficiency in all analytical tasks.
Demonstrates proficiency in guiding teams toward achieving organizational objectives, fostering collaboration, and driving performance through strategic decision-making and motivational techniques. Exhibits strong interpersonal skills to inspire and influence stakeholders at all levels, resolve conflicts effectively, and cultivate a high-performance culture. Proactively identifies opportunities for growth, mentors emerging leaders, and adapts leadership style to meet evolving business needs. Ensures alignment between team goals and company vision while maintaining accountability for results and fostering innovation.
Strategic orientation
Business Acumen
Results orientation
We cultivate both personal and team growth through targeted mentorship and professional development initiatives. This role involves fostering an environment where continuous learning is encouraged, and individual strengths are harnessed to drive collective success. Responsibilities include identifying skill gaps, providing constructive feedback, and creating tailored development plans to enhance performance and engagement across the organization. Strong interpersonal skills and a commitment to lifelong learning are essential, as is the ability to inspire and guide others toward achieving their full potential.
Qualified candidates who fulfill the specified criteria are invited to submit their application, including a cover letter, salary expectations, and a comprehensive CV with a daytime contact number, to jobs1@hcsaffiliatesgroup.com, with “Direct Sales Agent – VOID” noted in the subject line. Additionally, applicants should specify their preferred work location.
Qualifications
BA/BSc/HND , Diploma , Others
Experience Required
1 year
