Job Purpose Statement
The Manager, Server and Storage is tasked with assessing, deploying, and maintaining IT infrastructure to align with the Bank’s long-term strategic objectives. This position guarantees uninterrupted infrastructure availability to support business continuity while managing data center operations in strict compliance with service level agreements (SLAs). Additionally, the role facilitates virtual environments, oversees backup and restoration procedures, develops business continuity plans (BCP), and administers SAN storage infrastructure. Close coordination with the Information Security team is critical to enforce policies and protocols that optimize server and storage efficiency, capacity utilization, and performance monitoring.
Oversee critical account functions, ensuring alignment with organizational objectives and client expectations. Deliver strategic leadership in managing key accounts, fostering long-term partnerships and sustainable growth. Develop and execute tailored account plans to maximize revenue opportunities and client satisfaction. Monitor performance metrics and provide data-driven insights to refine strategies and drive continuous improvement. Collaborate cross-functionally with internal teams to streamline processes and enhance service delivery. Maintain high standards of professionalism, accountability, and ethical conduct in all interactions. Ensure compliance with company policies, industry regulations, and contractual obligations. Serve as the primary point of contact for key clients, addressing concerns and facilitating resolutions promptly. Drive innovation by identifying emerging trends and proactively recommending solutions to meet evolving client needs.
Design, deploy, and maintain robust server infrastructure, allocating 20% of your time to ensure optimal performance, reliability, and security across systems. Implement scalable solutions, monitor server health, and troubleshoot issues proactively to minimize downtime. Collaborate with cross-functional teams to align infrastructure with organizational goals, adhering to best practices in configuration management, virtualization, and cloud services. Stay updated on emerging technologies and industry trends to enhance system efficiency and support evolving business demands.
Responsibilities include overseeing both physical and virtual infrastructure systems, specifically VMware and Hyper-V environments, while supporting multiple operating system platforms.
Provide server hardware support and maintenance services in partnership with designated partners and vendors.
Design and deployment of resilient High Availability architectures and comprehensive Disaster Recovery strategies tailored for critical banking infrastructure systems.
Overseeing projects focused on enterprise infrastructure constitutes a key responsibility.
Overseeing enterprise applications essential to the bank’s day-to-day operational functions.
Provide support as the primary escalation point and backup for resolving end-user issues.
Responsibilities include overseeing documentation management, which encompasses standard operating procedures (SOPs), inventory records, and architectural diagrams.
Design, implement, and maintain robust storage solutions, ensuring data integrity, availability, and optimal performance, while establishing reliable backup and recovery protocols to mitigate risks of data loss and ensure business continuity.
Develop and execute the Storage, Backup, and Recovery strategy in alignment with the overarching Business Strategy.
Design, plan, and execute Storage, Backup, and Recovery initiatives in alignment with the Bank’s operational standards and strategic objectives.
Provide assistance in implementing and maintaining the Storage, Backup, and Recovery architectural framework across the entire organization.
Assess and validate emerging Storage, Backup, and Recovery solutions to ensure alignment with the organization’s evolving product and service offerings.
Work collaboratively with internal staff and external contractors to coordinate maintenance activities, system support, and infrastructure upgrades for the Bank.
Develop meaningful connections across regional and global IT networks to facilitate access to critical resources and tailored solutions that address local operational needs.
Oversee the capacity and performance metrics of the organization’s server and storage infrastructure to verify peak operational efficiency.
Responsible for forecasting capacity, optimizing performance, and ensuring service availability of all servers and storage systems in alignment with organizational requirements. Collaborates with application and project teams, as well as external partners, to strategize, design, and deploy new infrastructure solutions that accommodate both current and future business demands.
Maintain rigorous change management protocols to ensure all modifications are executed within a structured framework and documented thoroughly.
We are seeking a candidate to oversee security and compliance initiatives, which will constitute 20% of their responsibilities. This role will require meticulous attention to regulatory requirements, adherence to industry standards, and implementation of robust security protocols to safeguard organizational assets. The successful applicant will conduct risk assessments, ensure compliance with applicable laws and guidelines, and develop policies to mitigate potential threats. Strong analytical skills and a deep understanding of compliance frameworks will be essential to excel in this position.
Develop and enforce server and storage security policies and controls in accordance with the Bank’s established guidelines and standards.
Your responsibilities include assessing configurations and coordinating patch deployment schedules to mitigate vulnerabilities effectively.
Verify adherence to all applicable regulatory policies and standards to maintain organizational compliance and mitigate legal risks.
We are seeking a skilled professional to oversee Business Continuity Planning, which constitutes 20% of the role’s responsibilities. The successful candidate will develop, implement, and maintain comprehensive strategies to ensure operational resilience in the face of disruptions. Key duties include conducting risk assessments, designing recovery protocols, and coordinating cross-functional teams to minimize downtime. Additionally, the role requires regular testing of continuity plans, updating documentation, and ensuring alignment with industry best practices. Strong analytical abilities, project management expertise, and a proactive approach to problem-solving are essential for this position.
Support the creation of a Business Continuity Plan by leveraging server and storage infrastructure solutions.
Assist in the creation and implementation of comprehensive Disaster Recovery plans for the Bank.
Collaborate with relevant partners, as necessary, to facilitate the implementation of the Business Continuity Plan (BCP).
Collaborate with internal IT and business teams to ensure the ongoing maintenance and deployment of the Business Continuity Plan.
Oversee the activation and deactivation of disaster recovery protocols for all systems.
We are committed to fostering continuous learning and professional growth, allocating 20% of the role’s responsibilities to this critical area. This includes pursuing ongoing education, attending industry conferences, and developing new skills to stay at the forefront of our field. The role demands a proactive approach to personal and professional development to ensure adaptability and innovation in your contributions. You will be expected to seek out opportunities for upskilling, whether through formal training, mentorship, or self-directed learning, to enhance your effectiveness in this position.
Provide guidance and support to department colleagues to enhance their professional development and skills.
Furnish strategic leadership and guidance to team members assigned to the department.
You will be responsible for creating, maintaining, and updating comprehensive documentation to ensure clarity, accuracy, and accessibility. This includes preparing manuals, guides, technical specifications, and other relevant materials to support users, developers, and stakeholders. Strong written communication skills and meticulous attention to detail are essential to produce clear, concise, and user-friendly documentation. Experience with documentation tools, version control systems, and collaborative platforms will be beneficial. Your work will enhance understanding, streamline processes, and facilitate effective knowledge sharing across teams and users.
Demonstrate a proactive commitment to continuous learning and professional growth by staying informed about the latest advancements and trends in pertinent technical and professional fields.
Set the standard and motivate your team to emulate your approach, fostering a culture of excellence and accountability.
Seeking a highly skilled and motivated individual to join our team in the capacity of a [Job Title]. The ideal candidate will possess a minimum of [X] years of experience in [specific field/industry], along with a proven track record in [key responsibilities or skills]. Proficiency in [specific tools, software, or methodologies] is essential, and familiarity with [relevant industry standards or frameworks] is highly desirable. The role requires strong analytical abilities, exceptional problem-solving skills, and the capacity to work both independently and collaboratively within a dynamic environment. Duties will include [list key responsibilities], while ensuring adherence to [specific guidelines, protocols, or company policies]. The successful applicant will demonstrate excellent communication skills, attention to detail, and a commitment to delivering high-quality results in a timely manner. Additionally, [any other relevant requirements, such as certifications, education, or soft skills].
Seeking candidates with a relevant academic qualification, such as a degree in Education, Teaching, or a related discipline, from an accredited institution. A minimum of a bachelor’s degree is required, though a master’s or higher is preferred. Additional certifications or specialized training in educational methodologies, curriculum development, or instructional design are advantageous. Proficiency in educational technology and familiarity with diverse learning environments are also considered beneficial.
A bachelor’s degree in Computer Science or a closely related IT discipline is required for this position.
A Bachelor’s degree in a relevant field is required for this position. Candidates must possess at least three years of experience in a similar role, with a proven track record of success. Strong analytical and problem-solving skills are essential, along with excellent communication abilities. Familiarity with industry-specific software and tools is also necessary. The ability to work independently and manage multiple projects simultaneously is crucial. Additionally, a commitment to continuous learning and professional development is expected.
ITIL, GCSE, and Server & Storage Administration certifications (or equivalent experience) are required.
With a minimum of [X] years of relevant experience in [specific field or industry], you bring a proven track record of success in [key responsibilities or skills]. Your expertise in [specific tools, methodologies, or areas of knowledge] enables you to deliver high-quality results efficiently. Additionally, you possess strong problem-solving abilities, excellent communication skills, and a collaborative mindset, allowing you to thrive in cross-functional teams. Your adaptability and commitment to continuous learning ensure you stay ahead in a dynamic work environment.
A minimum of five years of pertinent professional experience is required.
Technical Competencies Required:
Demonstrates proficiency in [specific technical skills, e.g., programming languages, software, or tools relevant to the role], ensuring the ability to develop, troubleshoot, and optimize systems effectively. Possesses a strong understanding of [relevant technical concepts, e.g., data structures, algorithms, or cloud computing], enabling efficient problem-solving and innovation in technical projects. Exhibits competence in [specific methodologies, e.g., Agile, DevOps, or CI/CD], facilitating streamlined workflows and collaborative development. Maintains up-to-date knowledge of emerging technologies and industry trends to enhance technical capabilities and drive continuous improvement.
Proficient in utilizing change management tools and methodologies, including version control systems, defect tracking frameworks, and release management protocols.
Functional and technical mastery of enterprise systems platforms is essential, with proven experience in multi-country implementations, ongoing support, integration initiatives, and development or customization efforts.
Demonstrates a strong aptitude for key behavioral competencies integral to the role, including effective communication, team collaboration, adaptability, and problem-solving. Exhibits emotional intelligence to navigate interpersonal dynamics and foster a positive work environment. Maintains a proactive approach to professional development and embraces feedback to enhance performance. Possesses the ability to manage conflicts constructively and uphold organizational values in all interactions. Shows resilience in challenging situations and a commitment to continuous improvement.
Demonstrates a forward-thinking and inventive approach to identifying and resolving user and business IT requirements.
Demonstrates a strong enthusiasm for the intersection of information technology and business operations.
Results-driven and committed to achieving measurable success in this role.
Adapts effectively to high-pressure environments and maintains composure under challenging circumstances.
Goal-oriented, open to innovative concepts, and skilled at navigating transitions.
Proactively builds and nurtures professional connections with exceptional networking and relationship-building capabilities.
Demonstrates strong leadership, fosters team collaboration, and excels in mentoring team members to drive collective success.
Exceptional proficiency in interpersonal dynamics, written correspondence, and verbal articulation is required.
Capable of effectively functioning within diverse cultural settings.
A self-driven professional who excels at recognizing and capitalizing on opportunities with initiative and determination.
To initiate the application process, please proceed with the established method outlined for submission. Ensure all required documents are prepared and submitted in accordance with the specified guidelines. Follow the instructions for uploading or sending materials to the designated platform or contact person. Adhere to any deadlines or additional steps provided to complete your application accurately and efficiently.
To initiate your application, kindly utilize the provided link(s) to submit your resume and cover letter directly through the company’s official website.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
5 years
