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Home Jobs Nyeri People Operations Data & Reporting Analyst

People Operations Data & Reporting Analyst

Highlands Drinks Limited  · Manufacturing / Production / FMCG

Full Time Nyeri
Nyeri
Deadline: 28 May 2026
Posted May 24, 2026

The essential functions and obligations encompass overseeing project timelines, coordinating team efforts, and ensuring adherence to company policies and industry regulations. This role requires meticulous attention to detail, strong organizational skills, and the ability to multitask in a fast-paced environment. Additionally, responsibilities include conducting regular performance evaluations, addressing team concerns, and fostering a collaborative work culture to drive productivity and innovation. Candidates must demonstrate proficiency in relevant software tools, possess excellent communication skills, and exhibit a proactive approach to problem-solving.

The incumbent will be tasked with developing, maintaining, and disseminating workforce reporting and dashboards, ensuring accuracy, timeliness, and alignment with organizational objectives. Responsibilities include collecting, analyzing, and interpreting workforce data to identify trends, generate insights, and support decision-making processes. The role requires proficiency in data visualization tools, statistical analysis, and reporting platforms, along with strong attention to detail and problem-solving skills. Collaboration with cross-functional teams, including HR, finance, and operations, will be essential to gather requirements, validate data, and deliver actionable workforce intelligence. Additionally, the position demands the ability to translate complex data into clear, concise reports and presentations for stakeholders at all levels.

Design, manage, and enhance workforce dashboards, HR scorecards, and operational people reports to strengthen workforce transparency and facilitate data-driven business decisions.

Generate precise weekly and monthly workforce reports that comprehensively detail key metrics such as headcount variations, labor expenditure, absenteeism rates, overtime and off-day allocations, leave liabilities, workforce mobility patterns, labor productivity indicators, and emerging operational workforce trends.

Design and sustain workforce reporting frameworks and KPI dashboards that track essential metrics including revenue per employee, labor cost per unit, workforce efficiency, attendance patterns, and workforce utilization rates.

Facilitate the enhancement, automation, and ongoing optimization of Power BI dashboards, workforce analytics trackers, and operational reporting tools.

Deliver comprehensive, precise, and strategic reports in a timely manner to strengthen operational governance, facilitate workforce planning, and guide leadership decision-making throughout the organization.

We are seeking a skilled professional to join our Workforce Analytics & Insights team, where you will play a pivotal role in analyzing and interpreting workforce data to drive strategic decisions. In this position, you will be responsible for collecting, processing, and analyzing employee-related metrics, identifying trends, and providing actionable insights to enhance organizational performance. Proficiency in data visualization tools, statistical analysis, and advanced Excel is required, along with a strong understanding of HR metrics and workforce planning. Additionally, you will collaborate with cross-functional teams to support decision-making, develop predictive models, and contribute to the continuous improvement of our workforce strategies. A bachelor’s degree in Human Resources, Statistics, Business Analytics, or a related field is preferred, and prior experience in workforce analytics or HR data analysis is highly advantageous.

Conduct in-depth evaluations of workforce trends, labor productivity metrics, attendance patterns, labor cost structures, workforce mobility, employee engagement indicators, and operational risk factors to inform strategic business decisions.

Analyze emerging patterns, irregularities, productivity shortfalls, workforce inefficiencies, and governance risks that necessitate managerial focus and prompt escalation.

Produce practical workforce insights, conduct operational analysis, and deliver data-driven recommendations to enhance workforce optimization, boost productivity, improve cost control, and strengthen operational effectiveness.

Provide leadership teams with comprehensive workforce analytics, trend reporting, and operational insights to enhance workforce planning and inform strategic organizational decisions.

Analyze workforce performance metrics to identify trends and opportunities, then leverage data insights and operational reports to drive continuous improvement initiatives.

Conduct in-depth assessments of labor expenditures and operational efficiency to identify opportunities for cost reduction and performance enhancement. Analyze workforce metrics, such as productivity levels, labor utilization rates, and cost per unit, to evaluate current operations and recommend strategic improvements. Develop and implement data-driven strategies to optimize labor allocation, streamline processes, and enhance overall productivity while maintaining or improving quality standards. Collaborate with cross-functional teams, including finance, operations, and human resources, to align labor cost management with broader organizational objectives. Prepare comprehensive reports and presentations to communicate findings, insights, and actionable recommendations to stakeholders at all levels of the organization.

Monitor casual labor expenditures, analyze labor cost per liter, evaluate revenue per employee, and assess workforce productivity trends.

Conduct comprehensive evaluations of commercial and manufacturing productivity metrics to derive actionable insights and drive operational improvements.

Track workforce utilization and operational efficiency metrics to ensure optimal performance and productivity levels throughout the organization.

Monitor absenteeism, overtime, off-days, leave utilization, manpower deployment, and attendance trends to detect operational risks, productivity inefficiencies, and unnecessary financial expenditures.

Support workforce optimization efforts by leveraging data analysis, generating operational reports, and monitoring workforce efficiency metrics to drive continuous improvement.

Develop comprehensive workforce productivity dashboards, conduct in-depth trend analysis, and deliver operational insights to empower leadership with data-driven decision-making and enhance control over labor cost initiatives.

Analyze outsourced labor models, workforce deployment, and operational efficiency enhancement initiatives across the organization to identify performance gaps and optimization opportunities.

Governance and compliance reporting involves overseeing and documenting adherence to regulatory requirements, internal policies, and industry standards. This role is responsible for ensuring the organization maintains full compliance with applicable laws, such as SOX, GDPR, or CCPA, while mitigating risks associated with non-compliance. Key responsibilities include preparing accurate, timely reports for internal stakeholders and regulatory bodies, conducting audits to identify gaps, and collaborating with cross-functional teams to implement corrective measures. Strong analytical skills, meticulous attention to detail, and a deep understanding of compliance frameworks are essential for success in this position.

Oversee governance and workforce risk reporting pertaining to attendance, absenteeism, disciplinary cases, leave management, overtime and off-days, workforce controls, and operational compliance trends.

Monitor HR operational key performance indicators, workforce governance metrics, escalation patterns, and compliance vulnerabilities while ensuring prompt reporting and escalation of any identified concerns.

Monitor workforce control gaps, reporting inaccuracies, policy violations, and operational risk indicators that demand managerial intervention to ensure compliance and mitigate potential threats.

Support audit readiness initiatives by validating workforce data, generating compliance reports, maintaining documentation tracking, and managing workforce records.

Develop governance and operational control reports that enhance leadership visibility, accountability, and strategic decision-making throughout the organization.

Drive ongoing enhancements to workforce governance processes, reporting frameworks, and operational compliance measures throughout the People & Culture function.

We are seeking a skilled professional to oversee HR systems and uphold Integrity within our organization. The ideal candidate will ensure the seamless operation of HR systems while maintaining the highest standards of ethical conduct and compliance. Responsibilities include managing HR software, maintaining data integrity, and implementing integrity-focused policies. Additionally, the role requires collaborating with cross-functional teams to enhance HR processes and address system-related challenges. Proficiency in HR technology, attention to detail, and a strong commitment to ethical practices are essential.

Support the preparation and execution of HRIS initiatives by conducting workforce data cleanup, validating master data, mapping workflows, aligning processes, assisting with testing, and developing reporting structures.

Maintain and enhance existing workforce reporting templates, analytics trackers, dashboards, and HR reporting tools to enhance operational transparency and support data-driven decision-making.

Monitor workforce data integrity and reporting accuracy while proactively detecting and escalating any data discrepancies, inconsistencies, or governance-related risks.

Drive the enhancement and standardization of workforce reporting processes, governance frameworks, and data management practices throughout the organization to ensure ongoing operational excellence and compliance.

Collaborate effectively with HR, Finance, IT, and operational teams to enhance reporting alignment, optimize systems, and maintain the integrity of workforce data.

Establishes and nurtures productive professional partnerships with colleagues, clients, and stakeholders to enhance collaboration and achieve shared goals. Emphasizes active listening, clear communication, and mutual respect to foster a positive work environment. Requires the ability to navigate diverse perspectives and resolve conflicts constructively while maintaining professionalism and integrity. Critical for driving teamwork, innovation, and long-term organizational success through consistent engagement and relationship-building efforts.

We foster strong connections and collaboration across all departments and teams within the organization, ensuring seamless communication and alignment of goals. You will engage with stakeholders at all levels to build trust, resolve conflicts, and promote a cohesive work environment. Effective relationship management will be essential to support cross-functional initiatives and drive collective success.

Head of People & Culture: responsible for overseeing workforce reporting, people analytics, governance reporting, and providing strategic workforce insights.

The Workforce & Operations Lead will collaborate to establish and prioritize workforce reporting objectives, perform detailed labor cost analysis, oversee operational reporting processes, and drive workforce governance initiatives forward.

As a People Business Partner, your responsibilities will include providing support for employee relations reporting, analyzing workforce trends, delivering engagement insights, and facilitating people-related operational reporting.

To streamline workforce reporting, labor cost analysis, payroll-related reporting, budgeting support, and productivity metrics.

To assist in reporting and conducting analyses regarding commercial productivity, workforce utilization, and operational performance trends.

Manufacturing and operations professionals play a crucial role in enhancing workforce productivity through comprehensive analysis, attendance monitoring, labor utilization tracking, and operational reporting.

To facilitate workforce reporting, manpower analysis, and operational productivity tracking across various operational functions, the role will support supply chain and distribution activities.

Dedicated Payroll Support Teams are responsible for facilitating payroll-related reporting, ensuring the accuracy of workforce data, and maintaining robust operational controls.

The Senior Leadership Team is tasked with delivering comprehensive workforce insights, advanced people analytics, operational reports, emerging governance trends, and data-driven recommendations to facilitate strategic decision-making processes.

External Relationships: You will be responsible for cultivating and sustaining strategic alliances with key stakeholders, including clients, partners, and industry leaders. This role requires exceptional interpersonal skills to negotiate agreements, resolve conflicts, and facilitate mutually beneficial collaborations. Additionally, you must identify new business opportunities and maintain strong, ongoing communication to ensure alignment with organizational objectives. Proficiency in relationship management, along with a track record of building trust and driving engagement, is essential for success in this position.

To assist with the deployment of HRIS solutions, enhance reporting frameworks, align operational workflows, optimize system performance, and refine workforce reporting mechanisms.

Reporting and analytics support vendors will assist in the enhancement of workforce reporting through the development of dashboards, the automation of reporting processes, the utilization of analytics tools, and other related initiatives as required.

Our team collaborates with external workforce providers to facilitate comprehensive workforce reporting, validate labor data, compile detailed manpower reports, and conduct operational workforce analysis as needed.

External auditors and regulatory bodies rely on our support to ensure audit preparedness, validate workforce data accuracy, meet compliance reporting obligations, and fulfill governance-related reporting requirements as applicable.

Training and Systems Partners will provide support for the enhancement of reporting capabilities, the delivery of systems training, and the implementation of analytics improvement initiatives as needed.

Required qualifications include relevant knowledge and substantial experience, supported by formal credentials.

A bachelor’s degree in Statistics, Business Analytics, Human Resource Management, Economics, Mathematics, Information Technology, Business Administration, or a closely related discipline is required.

A minimum of three to five years of hands-on experience is required in workforce reporting, people analytics, HR operations, business reporting, or operational analytics, preferably within fast-moving consumer goods, manufacturing, distribution-driven, or operational settings.

Proven expertise in workforce reporting, labor cost analysis, operational reporting, dashboard management, and workforce data interpretation.

Skilled in creating and sustaining workforce dashboards, management reports, analytics trackers, and operational reporting tools.

Proficiency in Excel and data analysis is essential, while expertise in Power BI or alternative dash boarding and reporting tools is highly beneficial.

Proficiency in HR systems, reporting frameworks, workforce databases, and operational reporting methodologies is highly desirable.

Analytical strength, reporting proficiency, problem-solving acumen, and adept stakeholder coordination skills are essential for this role.

We seek candidates who demonstrate proficiency in key competencies aligned with this role. The ideal applicant will possess strong analytical abilities, exceptional communication skills, and the capacity to work collaboratively within cross-functional teams. Proficiency in data interpretation, strategic planning, and problem-solving is essential, as is a commitment to continuous learning and adaptability in dynamic environments. Experience in [specific industry or field, if applicable] and familiarity with [relevant tools, software, or methodologies] are highly desirable. Additionally, the ability to manage multiple priorities, meet deadlines, and maintain a results-driven approach is critical to success in this position.

We seek candidates with a robust blend of technical expertise and soft skills, ensuring they can excel in both functional responsibilities and collaborative environments. Essential technical proficiencies include proficiency in relevant software, systems, and methodologies pertinent to the role, along with the ability to troubleshoot complex issues and implement innovative solutions. Additionally, we prioritize strong analytical thinking, problem-solving capabilities, and adaptability to evolving technological landscapes. On the behavioral front, ideal candidates demonstrate exceptional communication, teamwork, and leadership qualities, coupled with a proactive approach to professional development and a commitment to fostering an inclusive workplace culture. Efficiency, reliability, and a dedication to continuous improvement are also key attributes we value in potential hires.

Technical Competencies

Applicants must demonstrate proficiency in a range of specialized technical skills and knowledge areas relevant to the position. The ideal candidate will possess expertise in industry-standard software, tools, and methodologies, ensuring the ability to execute tasks with precision and efficiency. Strong analytical and problem-solving capabilities are essential, as the role requires troubleshooting complex issues and implementing effective solutions. Familiarity with emerging technologies and continuous learning are also critical to staying current in a rapidly evolving field. Additionally, experience with data management, system integration, and compliance with technical standards is required to support operational and strategic objectives.

Skilled in workforce analytics and reporting, with a solid grasp of people analytics, labor productivity metrics, workforce controls, and operational reporting in a dynamic operational setting.

Proficient in analyzing workforce trends, labor costs, attendance patterns, productivity indicators, operational risks, and organizational data to derive actionable insights and strategic recommendations.

Professionals in this role will design, build, and maintain dynamic dashboards, analytical trackers, workforce scorecards, and executive management reports using tools such as Excel and Power BI.

Accomplishes thorough analysis of labor costs, workforce usage, manpower tracking, productivity metrics, and operational efficiency indicators across diverse business functions.

HR professionals with expertise in systems and workforce data management are required to oversee HR systems, workforce databases, reporting frameworks, and data management procedures, ensuring precise reporting and maintaining data integrity.

Demonstrated expertise in governance and compliance reporting, with the capacity to facilitate workforce governance reporting initiatives, oversee operational controls tracking, ensure audit readiness, produce compliance reports, and monitor escalation processes throughout the People & Culture function.

Proficient in workforce planning principles, operational reporting needs, workforce dynamics, and organizational reporting frameworks.

Proficient in a range of reporting systems and analytics tools, including Microsoft Excel, Power BI, workforce reporting platforms, and advanced analytics systems, to enhance workforce visibility and support informed decision-making.

Demonstrates proficiency in key behavioral competencies essential for effective performance in the role. Exhibits strong interpersonal skills to foster collaborative relationships and navigate interpersonal dynamics with confidence. Displays adaptability in dynamic environments, demonstrating resilience and problem-solving abilities under varying conditions. Maintains a results-oriented mindset, consistently delivering high-quality outcomes while adhering to established standards and deadlines. Shows commitment to continuous professional development by seeking feedback and refining skills to enhance personal and organizational growth.

Required Skills and Qualifications

Demonstrates exceptional analytical ability, adept at interpreting workforce data, spotting emerging trends, diagnosing operational challenges, and synthesizing actionable insights to inform strategic decisions.

Demonstrates exceptional precision, reliability, and meticulousness in workforce reporting, data handling, and operational evaluation.

Ensures responsibility for reporting accuracy, maintaining workforce data integrity, delivering reports punctually, and meeting agreed operational objectives.

Demonstrated proficiency in addressing challenges through analytical reasoning, with a focus on detecting reporting deficiencies, workforce vulnerabilities, data discrepancies, and operational obstacles. Capable of developing and implementing pragmatic, evidence-based solutions to resolve these issues effectively.

Develops and maintains productive partnerships with HR, Finance, Commercial, Manufacturing, Operations, and leadership teams to ensure cohesive reporting practices and enhanced workforce transparency.

Ability to articulate workforce insights, reporting trends, and operational analysis with clarity and professionalism to diverse stakeholders.

A high level of execution discipline is required, demonstrated through meticulous follow-through, adherence to reporting timelines, maintenance of reporting standards, and consistent delivery of accurate workforce insights.

Demonstrates agility, a proactive approach, and a steadfast commitment to continuous improvement by effectively supporting workforce reporting, systems optimization, and analytics enhancement initiatives within a fast-paced operational setting.

Submit your application by following the outlined method specified for this position. Ensure all required documents and credentials are included as part of your submission. If additional instructions or materials are requested, provide them promptly to avoid any delays in processing your application. Applications will only be considered when fully compliant with the outlined application procedure.

To initiate the application process, please utilize the provided link(s) accessible on the company’s official website.

Qualifications

BA/BSc/HND

Experience Required

3 - 5 years

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