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Home Jobs Nairobi Fraud Detection Analyst – Merchant Operations

Fraud Detection Analyst – Merchant Operations

Stratostaff  · Consulting

Full Time Nairobi
Nairobi
Deadline: 22 August 2026
Posted May 24, 2026

RESPONSIBILITIES

Fraud Detection and Transaction Monitoring: Conduct ongoing surveillance of transactions, merchant behavior, and ATM operations to detect suspicious or irregular activities. Evaluate flagged transactions, assess their legitimacy, and promptly address any identified fraud risks or scams to mitigate potential losses.

Merchant & Third-Party Oversight entails monitoring the activities of merchants and third-party agents through thorough reviews of transactions, operational practices, websites, product offerings, and service delivery to verify adherence to scheme regulations and applicable legal standards.

Compliance & Risk Mitigation: Oversee merchant screening and payment intelligence alerts, assist in fraud investigations, document suspicious activities, and deliver strategic recommendations to minimize fraud, chargebacks, and operational risks while upholding regulatory standards.

Ensure the integrity and precision of data recorded within acquisition systems, while meticulously documenting suspicious activities and investigation results in comprehensive reports.

Professional Rewrite:
Engaging with Stakeholders: Work closely with internal stakeholders and external industry organizations to gather essential data, deliver guidance on fraud prevention and chargeback processes, and facilitate compliance with regulatory and industry reporting requirements.

Requirements

Seeking candidates with a minimum of three years of relevant professional experience in the specified field. Proficiency in industry-standard software and tools is essential, along with strong analytical and problem-solving capabilities. A bachelor’s degree in a related discipline, or equivalent work experience, is required. Additionally, applicants should demonstrate excellent communication skills, both written and verbal, and the ability to collaborate effectively in a team-oriented environment. Prior experience in project management or leadership roles is highly advantageous.

A bachelor’s degree in Finance, Criminology, Business Administration, or an equivalent discipline is required.

Candidates must possess a minimum of two to three years of hands-on experience in fraud monitoring, risk management, or banking operations.

Proficient in payment system regulations and anti-money laundering (AML) compliance standards is required.

Qualifications

BA/BSc/HND

Experience Required

2 - 3 years

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