Oversee the comprehensive execution of assigned duties, ensuring adherence to established protocols and organizational objectives. Implement strategic initiatives to optimize workflow efficiency and maintain high standards of performance. Facilitate cross-functional collaboration to streamline processes and achieve departmental targets. Monitor progress through systematic evaluations, identifying areas for enhancement and recommending corrective measures. Serve as a resource for team members, providing guidance and support to foster professional growth and accountability. Ensure compliance with regulatory requirements and internal policies to mitigate potential risks and uphold organizational integrity.
Monitor for fraudulent activities and irregularities by overseeing transactions, merchant behavior, and ATM operations, with a focus on detecting suspicious or anomalous patterns. Investigate transactions that have been flagged for review and promptly address any identified fraud risks or potential scams to mitigate financial losses and protect customer assets.
Merchant & Third-Party Oversight: Monitor merchant and third-party agent activities by evaluating transactions, operational processes, online platforms, product offerings, and service deliveries to verify adherence to regulatory requirements and scheme guidelines.
Monitor compliance and mitigate risks by overseeing merchant screening and payment intelligence alerts, assisting in fraud investigations, documenting suspicious activities, and offering strategic recommendations to minimize fraud, chargebacks, and operational exposures—all while maintaining strict adherence to regulatory standards.
Ensure the precision and integrity of data entered into acquisition systems while meticulously documenting records and reports of suspicious activities and investigation results.
Collaborate with internal departments and external industry organizations to gather essential information, deliver expert guidance on fraud and chargeback management, and ensure compliance with regulatory and industry reporting requirements.
We are seeking a highly motivated individual to join our team, possessing a strong background in [specific field or industry], with proven expertise in [relevant skills or tools]. The ideal candidate will demonstrate exceptional problem-solving abilities and a keen attention to detail, ensuring accuracy and efficiency in all tasks. Proficiency in [required software, languages, or methodologies] is essential, alongside the capacity to work collaboratively in a fast-paced environment. Strong communication skills, both written and verbal, are necessary to effectively convey ideas and interact with team members. Additionally, the ability to manage multiple priorities and meet deadlines in a dynamic setting is required. A minimum of [X years] of relevant experience is preferred, along with a [degree or certification] in a related discipline. Familiarity with [specific industry regulations, standards, or practices] is a plus.
We are seeking a candidate with a strong academic background and relevant professional experience. The ideal applicant will possess a degree in a related field and at least three years of hands-on experience in a comparable role. Proficiency in industry-standard software and tools, along with excellent problem-solving and communication skills, is essential. Additionally, the applicant should demonstrate a proven track record of delivering results in fast-paced environments while maintaining meticulous attention to detail.
A Bachelor’s degree in Finance, Criminology, Business Administration, or a closely aligned field is required.
A minimum of two to three years of professional experience in fraud monitoring, risk management, or banking operations is required.
Proficiency in payment system regulations and anti-money laundering (AML) frameworks is required.
Qualifications
BA/BSc/HND
Experience Required
2 - 3 years
