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Home Jobs Nairobi Senior Public Relations Account Supervisor

Senior Public Relations Account Supervisor

HCS Affiliates Group  · Consulting

Full Time Nairobi
Nairobi
Deadline: 27 May 2026
Posted May 23, 2026

We are seeking a highly motivated professional to join our team in this critical role, where you will play a pivotal part in driving our organization’s success. Your responsibilities will encompass executing key duties, collaborating with cross-functional teams, and ensuring alignment with our strategic objectives. To thrive in this position, you must possess a strong academic background, relevant industry experience, and a proven track record of achieving measurable results. The ideal candidate will demonstrate exceptional problem-solving skills, adaptability in dynamic environments, and a commitment to continuous improvement.

Our client, a premier communications and strategic advisory firm, is in search of a seasoned and strategic Senior PR Account Manager to spearhead the expansion and management of pivotal client accounts by delivering compelling communication strategies, cultivating robust media relationships, and executing cohesive PR campaigns.

The successful applicant must have significant expertise in strategic communications, either within an agency or corporate setting, and a proven track record of achieving tangible business and reputational results for clients. The position demands a strategic mindset, outstanding storytelling skills, the confidence to advise clients effectively, and strong leadership abilities—along with deep proficiency in media relations, reputation management, thought leadership, and integrated communications.

Oversee a range of critical tasks, including managing day-to-day operations, leading project execution, and ensuring adherence to established policies and procedures. Develop and implement strategic initiatives to enhance efficiency, productivity, and overall performance. Collaborate closely with cross-functional teams to align goals, resolve challenges, and drive continuous improvement. Monitor key performance indicators, analyze data trends, and provide actionable insights to senior leadership. Foster a positive and inclusive work environment by promoting teamwork, mentoring employees, and addressing professional development needs. Ensure compliance with regulatory requirements and industry standards while maintaining high ethical and operational standards.

Crafts and executes strategic communications initiatives while overseeing key client relationships to drive engagement and business growth. Develops tailored messaging frameworks, ensures consistent brand representation, and fosters long-term partnerships through proactive client management. Requires expertise in strategic planning, client relations, and cross-functional collaboration to align communications with organizational goals. Proficiency in digital platforms, content creation, and stakeholder engagement is essential for success in this role.

Oversee and direct several client accounts, guaranteeing the provision of superior strategic communication solutions.

Develop impactful PR and communication strategies by transforming client briefs into actionable, results-oriented plans.

Deliver expert strategic guidance in brand positioning, cultivate meaningful stakeholder relationships, oversee reputation management efforts, and spearhead thought leadership initiatives.

Create strategic proposals, campaign concepts, and communication plans that align with client objectives, and present them effectively.

Cultivate and sustain robust, high-level connections with key client decision-makers and senior leadership stakeholders.

Assess potential avenues for expanding client accounts, promoting additional products or services, and fostering enduring relationships to ensure sustained customer engagement.

Dynamic storytelling and strategic media engagement are essential to this role, which demands the ability to cultivate and maintain robust relationships with journalists, influencers, and industry stakeholders. You will be tasked with crafting compelling narratives that amplify brand visibility, ensure consistent messaging across all communication channels, and drive impactful coverage in top-tier media outlets. Responsibilities include identifying news hooks, pitching stories, managing press inquiries, and serving as the primary liaison between the organization and the media. Additionally, you will monitor media trends, assess coverage, and provide actionable insights to refine communications strategies. A keen eye for detail, exceptional writing skills, and the capacity to thrive under pressure are critical for success in this position.

Develop and nurture meaningful connections with journalists, editors, media outlets, influencers, and digital platforms to enhance collaboration and outreach opportunities.

Craft engaging press materials, persuasive opinion pieces, executive profiles, and insightful thought leadership content.

Forge strategic media relationships to secure prominent coverage across both traditional and digital channels proactively.

Responsible for managing media briefings, conducting interviews, organizing press conferences, and coordinating media events.

Track and analyze evolving media trends and developing narratives that pertain to the industries served by our clients.

Campaign development and implementation require strategic planning and meticulous management to ensure alignment with organizational objectives. This role involves creating comprehensive campaign strategies from inception to completion, including target audience identification, message crafting, channel selection, and performance tracking. Responsibilities encompass budget oversight, resource allocation, stakeholder coordination, and cross-functional collaboration to drive engagement and achieve measurable outcomes. Candidates must demonstrate proficiency in digital marketing tools, data analysis, and project management, along with a strong understanding of consumer behavior and market trends. Exceptional communication and leadership skills are essential for guiding teams and optimizing campaign effectiveness.

Direct the development and implementation of cohesive communication campaigns spanning PR, digital media, social platforms, and live events.

Oversee the synchronization of campaign timelines, stakeholder interactions, and delivery to guarantee flawless implementation.

Partner with creative, digital, and content teams to develop and execute cutting-edge communication strategies that drive engagement and innovation.

Spearhead digital PR strategies encompassing influencer collaborations, online reputation oversight, and narrative-driven digital content creation.

Our role focuses on mitigating risks and safeguarding organizational integrity through proactive crisis identification and strategic reputation management. Key responsibilities include monitoring public sentiment, developing response protocols, and executing communications plans under pressure. You will collaborate with leadership to assess potential threats, craft messaging tailored to stakeholders, and lead rapid-response initiatives. The ideal candidate possesses strong analytical skills, crisis communication expertise, and the ability to think strategically in high-stakes scenarios. Experience in media relations, public relations, or corporate communications is preferred, along with proficiency in crisis simulation tools and social listening platforms.

Assist clients in navigating reputational risks and handling crisis communication scenarios effectively.

Create crisis response strategies, craft key messaging documents, prepare holding statements, and develop media responses.

Track public opinion and swiftly detect any looming threats to the organization’s reputation.

Dynamic and visionary leadership is essential for guiding and inspiring high-performing teams. This role demands strong interpersonal skills to foster collaboration, resolve conflicts, and cultivate a productive work environment. Responsibilities include setting clear objectives, delegating tasks effectively, and ensuring alignment with organizational goals. Candidates must demonstrate proven expertise in team development, performance optimization, and talent retention strategies. Exceptional communication, emotional intelligence, and strategic decision-making abilities are critical for driving team success and achieving business objectives.

Guide, support, and cultivate the professional growth of junior members within the account team through leadership and mentorship.

Ensure the quality and integrity of client deliverables and communication materials through rigorous oversight and meticulous review processes.

Cultivate a team environment characterized by collaboration, innovation, and high performance.

Analyze data to generate actionable insights and track key performance indicators, ensuring accurate and timely reporting. Design and maintain dashboards, reports, and visualizations to support strategic decision-making across departments. Collaborate with stakeholders to identify reporting needs and deliver customized solutions that enhance data understanding and drive business improvements. Proficient in SQL, Excel, and visualization tools such as Power BI or Tableau; experience with statistical analysis and data modeling is a plus. Strong analytical skills with the ability to interpret complex datasets and translate findings into clear, compelling narratives.

Analyze and evaluate campaign effectiveness through media monitoring and analytics solutions to derive actionable insights and optimize performance.

Craft comprehensive client reports that quantify campaign effectiveness, analyze audience interaction patterns, and provide actionable strategic insights.

Leverage performance metrics and analytical insights to refine and enhance upcoming communication approaches.

Seeking a highly skilled professional with substantial expertise in the relevant field, evidenced by a proven track record of success in comparable roles. Candidates must possess a deep understanding of industry standards, methodologies, and best practices, supported by relevant certifications or advanced education where applicable. Strong analytical, problem-solving, and communication skills are essential, alongside the ability to collaborate effectively within cross-functional teams. Prior experience in similar responsibilities, including project management, technical execution, or strategic planning, is highly preferred, along with a commitment to continuous learning and professional development.

A bachelor’s degree in Public Relations, Communications, Journalism, Marketing, or a closely related discipline is required.

A master’s degree or professional certification in communications or public relations is highly desirable.

Seven to ten years of hands-on experience in strategic communications, public relations, or corporate communications, demonstrated in either an agency or corporate setting, is required.

Experienced in overseeing prominent client portfolios and cohesive communication initiatives.

With a robust network of media contacts and a demonstrated track record in media relations, the candidate excels in cultivating and maintaining influential professional relationships.

Candidates with a proven track record in crisis communication and reputation management will be strongly preferred.

Proven expertise in strategic planning, data-driven decision-making, and cross-functional leadership is essential. Candidates must demonstrate exceptional communication and interpersonal abilities to collaborate effectively with diverse teams and stakeholders. Strong analytical skills, problem-solving capabilities, and a results-oriented mindset are required to drive operational excellence. Proficiency in industry-specific tools, technology platforms, and regulatory compliance ensures compliance and enhances productivity. A commitment to continuous learning, adaptability in dynamic environments, and a customer-centric approach are highly valued traits.

Effective strategic communication planning involves developing comprehensive approaches to align messaging, channels, and stakeholders for optimal impact. This requires analyzing organizational goals, identifying key audiences, and crafting tailored strategies to ensure consistent, persuasive, and cohesive communication. Responsibilities include conducting research, creating content frameworks, managing stakeholder relationships, and measuring the effectiveness of communication initiatives. Collaboration with cross-functional teams is essential to integrate messaging across all platforms and ensure alignment with business objectives. Proficiency in strategic frameworks, data analysis, and communication tools is required, along with strong project management and interpersonal skills.

Exceptional storytelling and content development form the foundation of this role, where the crafting of compelling narratives and engaging content is paramount. Candidates must possess a keen ability to create innovative, audience-centric material across diverse platforms, ensuring alignment with brand voice and strategic goals. Proficiency in adapting tone and style to suit varied mediums and demographics is essential, alongside a deep understanding of SEO principles and digital content trends. The ideal candidate will demonstrate a creative mindset, meticulous attention to detail, and the capacity to collaborate effectively with cross-functional teams to deliver high-impact content.

Forged and nurtured influential media connections and expanded professional networks with strategic precision.

Proven ability to deliver exceptional client advisory services and effectively manage key stakeholder relationships is essential. The role requires strong interpersonal skills to navigate complex client needs and align them with organizational objectives. Experience in cultivating long-term partnerships, addressing client concerns, and ensuring satisfaction through proactive communication and tailored solutions is critical. Additionally, the position demands the capacity to engage with diverse stakeholders, balance competing interests, and foster collaborative decision-making to drive mutual success.

Accomplished in digital public relations and integrated communications strategies.

A strong aptitude for guiding teams and demonstrating effective leadership is essential.

Proven expertise in crafting compelling presentations and proposals is essential.

Demonstrates exceptional proficiency in planning, coordinating, and executing projects with precision and efficiency. Exhibits advanced organizational capabilities to manage multiple tasks, deadlines, and resources effectively while maintaining high standards of performance.

Analytical skills and the ability to derive meaningful insights from data are essential for this role.

Thrives effectively in dynamic, high-pressure settings with rapid decision-making and adaptability to evolving demands. Demonstrates resilience and composure when managing multiple priorities and tight deadlines, ensuring consistent performance under pressure. Excels in environments that demand quick thinking, flexibility, and the capacity to maintain high productivity amidst constant change.

Personal Attributes

Highly accomplished professionals with a strong commercial acumen are sought for this role.

Dynamic, proactive, and results-driven professionals who excel in identifying innovative solutions to challenges.

Skilled professional with strong presentation and communication abilities.

Confident communicator and presenter

Detail-oriented with a strong commitment to maintaining high-quality standards.

Accomplished relationship-building with colleagues and external partners, along with adept handling of diverse stakeholder expectations, are essential.

Demonstrated capability to oversee and coordinate several concurrent projects while adhering to strict deadlines.

Qualifications

BA/BSc/HND , MBA/MSc/MA , Professional Certificate

Experience Required

7 - 10 years

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