RESPONSIBILITIES
Monitor transactions, merchant behavior, and ATM operations to detect suspicious or irregular activities, conducting thorough investigations into flagged transactions and promptly addressing any identified fraud risks or scams.
Oversee merchant and third-party agent activities to ensure adherence to scheme rules and legal requirements by conducting thorough reviews of transactions, business operations, websites, products, and services.
Monitor compliance and mitigate risks by overseeing merchant screening and payment intelligence alerts, assisting in fraud investigations, documenting suspicious activities, and offering strategic recommendations to minimize fraud, chargebacks, and operational risks—all while upholding regulatory compliance.
Ensure the precision and integrity of data entered into acquisition systems while meticulously documenting records and reports of suspicious activities and investigation results.
Active engagement with stakeholders is essential, as it involves partnering with internal departments and external industry organizations to gather critical information, deliver expert advice on fraud prevention and chargeback procedures, and ensure compliance with regulatory and industry reporting mandates.
Seeking a candidate with a minimum of five years of experience in a relevant field, along with proficiency in project management tools such as Asana or Trello. The ideal applicant must hold a bachelor’s degree in a related discipline and demonstrate strong analytical and problem-solving abilities. Excellent communication skills, both written and verbal, are essential, as is the capacity to work effectively under tight deadlines. Familiarity with industry-specific software and a commitment to continuous learning are also required.
We are seeking a candidate with a strong academic background and relevant professional experience in the field. The ideal applicant will possess a minimum of [X years] of hands-on experience in [specific area], along with a degree in [relevant field] from an accredited institution. Additional certifications or specialized training in [specific skills or areas] are highly desirable. Proficiency in [specific software, tools, or languages] and a track record of [specific achievements or outcomes] are required. The successful candidate must demonstrate exceptional analytical, problem-solving, and communication skills to thrive in a fast-paced environment.
A bachelor’s degree in Finance, Criminology, Business, or a closely related discipline is required.
A minimum of two to three years of professional experience in fraud monitoring, risk management, or banking operations is required.
Proficiency in payment system regulations and anti-money laundering (AML) compliance frameworks is required.
Qualifications
BA/BSc/HND
Experience Required
2 - 3 years