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Home Jobs Nyeri People Operations Data Analyst and Reporting Specialist

People Operations Data Analyst and Reporting Specialist

Highlands Drinks Limited  · Manufacturing / Production / FMCG

Full Time Nyeri
Nyeri
Deadline: 28 May 2026
Posted May 23, 2026

Oversee and execute essential tasks and obligations, ensuring adherence to established standards and procedures while contributing to organizational objectives. This role demands a commitment to fulfilling key functions and responsibilities, which include a range of operational and strategic activities designed to support team and company-wide goals. The successful candidate will be expected to demonstrate proficiency in performing these duties with precision and efficiency, maintaining high standards throughout all assigned responsibilities.

Compiles and presents workforce data through comprehensive reporting and interactive dashboards to support strategic decision-making processes. Develops, maintains, and distributes reports that track key performance indicators, workforce trends, and operational metrics. Designs dynamic visualizations and dashboards to enhance data accessibility and facilitate insightful analysis. Collaborates with cross-functional teams to gather requirements, validate data accuracy, and ensure alignment with organizational objectives. Utilizes advanced analytical tools and software to automate data collection and reporting workflows, improving efficiency and reducing manual effort. Ensures adherence to data governance policies and maintains confidentiality of sensitive workforce information.

Design, manage, and enhance workforce dashboards, HR scorecards, and operational people reports to strengthen workforce transparency and facilitate informed business decisions.

Prepare precise weekly and monthly workforce reports that encompass headcount analysis, labor cost tracking, absenteeism metrics, overtime and off-day records, leave liability assessments, workforce movement documentation, labor productivity evaluations, and operational workforce trend observations.

Design and oversee workforce reporting frameworks and KPI dashboards to track essential metrics, including revenue per employee, labor cost per liter, workforce productivity, attendance patterns, and manpower utilization.

Contribute to the enhancement, automation, and ongoing refinement of Power BI dashboards, workforce analytics trackers, and operational reporting tools.

Ensure timely, precise, and actionable reporting facilitating operational governance, workforce planning, and strategic leadership decisions throughout the organization.

We analyze workforce data to extract meaningful insights that drive strategic decision-making across the organization. This role involves collecting, processing, and interpreting HR and operational metrics to identify trends, patterns, and opportunities for optimization. Responsibilities include developing and maintaining dashboards, generating reports, and presenting findings to leadership to support evidence-based workforce planning. Proficiency in data visualization tools, statistical analysis, and HRIS platforms is required, along with strong communication skills to translate complex data into actionable insights. Experience with workforce analytics, predictive modeling, and workforce planning is highly desirable.

Conduct in-depth evaluations of workforce trends, labor productivity metrics, attendance patterns, labor costs, workforce movements, engagement indicators, and operational risks to inform strategic business decisions.

Analyze emerging patterns, deviations from established benchmarks, productivity shortfalls, operational inefficiencies, and potential governance concerns that demand immediate managerial review and prompt escalation.

Produce practical workforce insights, conduct operational analyses, and deliver data-driven recommendations to enhance workforce optimization, boost productivity, improve cost control, and strengthen operational effectiveness initiatives.

Provide leadership teams with comprehensive workforce analytics, trend reporting, and operational insights to enhance workforce planning and inform strategic organizational decisions.

Analyze workforce performance metrics to identify trends and opportunities for enhancement, then implement strategic improvements through detailed data analysis and comprehensive operational reports.

Conducting an in-depth examination of labor expenses and operational efficiency metrics, this role is responsible for analyzing workforce-related expenditures and performance to identify opportunities for optimization. Through meticulous data collection and evaluation, the incumbent will assess productivity trends, cost structures, and resource allocation to recommend data-driven strategies that enhance operational effectiveness and financial sustainability. Key responsibilities include generating detailed reports on labor cost variances, productivity benchmarks, and efficiency gaps, as well as collaborating with cross-functional teams to implement cost-saving initiatives and process improvements aligned with organizational goals. The ideal candidate will possess strong analytical skills, proficiency in financial modeling and business intelligence tools, and a solid understanding of workforce management principles to drive measurable improvements in both labor efficiency and financial performance.

Monitor expenditure on temporary staff, assess labor cost per unit produced, evaluate revenue generated per team member, and analyze workforce efficiency metrics to identify performance trends.

Analyze commercial and factory productivity metrics to provide comprehensive support and insights.

Track workforce utilization metrics and evaluate operational efficiency indicators to ensure optimal performance and productivity.

Monitor absenteeism, overtime, off-days, leave utilization, manpower deployment, and attendance trends to pinpoint operational risks, productivity inefficiencies, and unnecessary cost expenditures.

Analyze data, generate operational reports, and monitor workforce efficiency to enhance optimization initiatives.

Develop comprehensive workforce productivity dashboards, perform detailed trend analysis, and deliver operational insights to aid executive decision-making and optimize labor cost management strategies.

Analyze outsourced labor models, assess manpower utilization, and evaluate operational efficiency improvement initiatives throughout the organization.

Governance and compliance reporting involves the systematic collection, analysis, and presentation of data to ensure adherence to regulatory standards, internal policies, and industry best practices. This role requires meticulous attention to detail, strong analytical skills, and proficiency in compliance frameworks to identify risks, track performance metrics, and ensure organizational accountability. Responsibilities include maintaining accurate records, preparing comprehensive reports for stakeholders, and collaborating with cross-functional teams to implement corrective actions when necessary. Additionally, the position demands a thorough understanding of relevant laws, regulations, and governance principles to support informed decision-making and mitigate potential compliance gaps.

Assist in the development and maintenance of governance frameworks and workforce risk reporting, focusing on key areas such as attendance tracking, absenteeism analysis, disciplinary case management, leave administration, overtime and off-day monitoring, workforce control measures, and operational compliance trends.

Monitor key performance indicators (KPIs) in human resources operations, along with workforce governance metrics, escalation patterns, and compliance-related risks. Ensure prompt reporting and escalation of any identified concerns to facilitate proactive resolution.

Monitor workforce control gaps, inconsistencies in reporting, policy violations, and operational risk indicators that demand managerial oversight.

Support audit readiness efforts by validating workforce data, generating compliance reports, maintaining documentation tracking, and managing workforce records effectively.

Prepare governance and operational control reports that enhance leadership visibility, foster accountability, and inform strategic decision-making throughout the organization.

Enhance workforce governance processes, reporting standards, and operational compliance practices within the People & Culture function through ongoing improvements.

Responsible for overseeing HR systems and maintaining Integrity, ensuring all processes align with organizational standards and regulatory requirements. Manages the implementation, maintenance, and optimization of HR technology platforms to enhance operational efficiency. Collaborates with cross-functional teams to integrate systems, streamline workflows, and support data integrity across departments. Monitors system performance, resolves technical issues, and provides training to users to maximize system adoption. Ensures compliance with data protection policies and maintains accurate records in accordance with legal and company guidelines.

Support HRIS readiness and implementation efforts by leading workforce data cleanup, master data validation, workflow mapping, process alignment, testing support, and reporting structure development initiatives.

To enhance operational visibility and support informed decision-making, this role involves maintaining and continuously refining workforce reporting templates, analytics trackers, dashboards, and HR reporting tools.

Monitor workforce data integrity and reporting accuracy, and take a proactive role in identifying and escalating any discrepancies, irregularities, or compliance vulnerabilities.

Facilitate the standardization and ongoing enhancement of workforce reporting processes, governance frameworks, and data management practices throughout the organization.

Collaborate effectively with HR, Finance, IT, and operational teams to ensure reporting alignment, optimize systems, and maintain workforce data integrity.

We foster and maintain strong professional relationships with clients, colleagues, and stakeholders to ensure effective collaboration and project success. This role requires excellent interpersonal skills, a proactive approach to communication, and the ability to build trust and rapport in diverse business environments. You will engage with internal teams and external partners to align on objectives, resolve issues, and drive initiatives forward. Demonstrated experience in relationship management, conflict resolution, and stakeholder engagement is essential, along with a commitment to maintaining professionalism and integrity in all interactions.

Maintains and nurtures strong internal relationships across various departments to facilitate seamless collaboration, ensuring alignment with organizational goals and fostering a cohesive work environment. Engages with colleagues at all levels to promote open communication, resolve conflicts, and support cross-functional initiatives, thereby enhancing overall efficiency and productivity within the organization.

Head of People & Culture: to facilitate workforce reporting, advance people analytics, ensure governance reporting, and provide strategic workforce insights.

Our primary focus as Workforce & Operations Lead will involve collaborating with stakeholders to establish and prioritize workforce reporting objectives, conducting comprehensive labor cost analysis, enhancing operational reporting mechanisms, and implementing robust workforce governance initiatives.

The People Business Partner is responsible for delivering employee relations reporting, analyzing workforce trends, providing engagement insights, and overseeing people-related operational reporting.

To ensure accurate workforce reporting, analyze labor costs, facilitate payroll-related reporting, assist with budgeting, and track productivity metrics.

Commercial Teams will provide assistance in generating reports and conducting analyses pertaining to commercial productivity, workforce utilization, and operational performance trends.

To enhance workforce productivity analysis, attendance reporting, labor utilization tracking, and operational workforce reporting within the manufacturing and operations environment.

To facilitate workforce reporting, conduct manpower analysis, and monitor operational productivity, this role will support supply chain and distribution functions across various operational areas.

The Payroll Support Teams are responsible for facilitating payroll-related reporting, validating workforce data, and ensuring operational controls are effectively maintained.

As members of the Senior Leadership Team, our responsibility is to deliver strategic workforce insights, comprehensive people analytics, operational reporting, and governance trends—all underpinned by data-driven recommendations—to facilitate informed decision-making.

External Relationships: You will cultivate and maintain strategic partnerships with key stakeholders, including clients, vendors, and industry leaders, to drive collaboration and mutual growth. This role requires exceptional interpersonal skills and the ability to negotiate effectively while ensuring alignment with organizational objectives. Additionally, you will serve as a liaison between internal teams and external partners, facilitating seamless communication and resolving any issues that may arise. Building long-term relationships based on trust and reliability will be essential to achieving shared success.

HRIS vendors will assist with the deployment of systems, alignment of reporting structures, optimization of workflows, and enhancements to workforce reporting capabilities.

Reporting and analytics support vendors are sought to contribute to the enhancement of dashboard development, the automation of reporting processes, the implementation of advanced analytics tools, and the improvement of workforce reporting initiatives, as applicable.

Outsourced workforce providers will facilitate workforce reporting, validate labor data, prepare manpower reports, and conduct operational workforce analysis as required.

External auditors and regulatory bodies require assistance in ensuring audit preparedness, validating workforce data, fulfilling compliance reporting obligations, and meeting governance-related reporting requirements as necessary.

Training and Systems Partners will provide assistance in enhancing reporting capabilities, delivering systems training, and implementing analytics improvement projects as needed.

Required is a strong foundation in both theoretical understanding and practical application within the relevant field, complemented by a proven track record of hands-on experience. Candidates must possess a formal qualification, such as a degree or certification, in a discipline directly aligned with the role. Additionally, familiarity with industry-specific tools, methodologies, and best practices is essential, alongside the ability to demonstrate adaptability in dynamic work environments. Prior experience in similar positions, ideally within a comparable sector, is highly desirable, as is a commitment to continuous professional development to stay abreast of evolving trends and advancements.

A bachelor’s degree in Statistics, Business Analytics, Human Resource Management, Economics, Mathematics, Information Technology, Business Administration, or a closely related discipline is required.

Candidates should possess three to five years of demonstrated expertise in workforce reporting, people analytics, HR operations, business reporting, or operational analytics, ideally gained within fast-moving consumer goods, manufacturing, distribution-led, or operational settings.

Experienced in workforce reporting, labor cost analysis, operational reporting, dashboard management, and workforce data interpretation.

With a strong background in creating and managing workforce dashboards, management reports, analytics trackers, and operational reporting tools, demonstrated expertise is essential.

Proficiency in Excel and data analysis is essential, with expertise in Power BI or similar dash boarding and reporting tools highly beneficial.

Proficiency in human resources information systems, organizational reporting frameworks, workforce management databases, and operational reporting workflows is highly desirable.

Analytical acumen, proficiency in reporting, adept problem-solving, and effective stakeholder coordination are essential for this role.

We are seeking a candidate who demonstrates strong competencies in strategic planning, problem-solving, and interpersonal communication. The ideal applicant will have a proven track record of delivering results in fast-paced environments, along with exceptional analytical and decision-making abilities. Proficiency in project management tools and methodologies is essential, as is the capacity to lead cross-functional teams effectively. Additionally, the role requires a commitment to continuous improvement, adaptability to evolving challenges, and a customer-centric mindset. A minimum of five years of relevant experience in a leadership or managerial capacity is preferred, complemented by a bachelor’s degree in a related field. The successful hire will be responsible for driving operational excellence, fostering collaboration, and ensuring alignment with organizational goals.

We seek a candidate with a robust foundation in technical expertise and strong behavioral competencies to drive project success and team cohesion. The ideal applicant will demonstrate proficiency in specialized tools and methodologies relevant to the role, alongside exceptional problem-solving abilities and a commitment to continuous learning. Key responsibilities include collaborating effectively with cross-functional teams, communicating complex ideas clearly, and maintaining a proactive approach to overcoming challenges. Additionally, the position requires the ability to adapt to evolving priorities, uphold high ethical standards, and foster an inclusive work environment. Strong interpersonal skills, emotional intelligence, and a results-oriented mindset are essential for thriving in this dynamic role.

Technical Proficiencies and Expertise

Demonstrates a comprehensive grasp of specialized technical skills essential to the role, ensuring effective execution of complex tasks. Possesses a robust understanding of industry-relevant tools, methodologies, and systems, enabling efficient problem-solving and innovation. Maintains up-to-date knowledge of emerging technologies and best practices to enhance operational performance and maintain a competitive edge. Applies analytical thinking and technical acumen to assess challenges and deliver scalable, sustainable solutions that align with organizational goals.

Proficient in workforce analytics and reporting, with a comprehensive grasp of people analytics, labor productivity metrics, workforce controls, and operational reporting—delivered within a dynamic operational setting.

A strong proficiency in data analysis and insight generation is required, encompassing the examination of workforce trends, labor cost assessments, attendance pattern evaluations, productivity indicator analyses, operational risk identification, and organizational data interpretation to produce actionable insights and strategic recommendations.

Proficiency in designing, building, and maintaining dashboards, analytics trackers, workforce scorecards, and executive management reports using Excel, Power BI, or comparable reporting platforms is required.

Proficient in conducting comprehensive analyses of labor costs, workforce utilization, manpower tracking, productivity measurement, and operational efficiency metrics spanning diverse business functions.

Seasoned professionals with a track record in HR systems and workforce data management are sought, possessing expertise in leveraging HR platforms, workforce databases, reporting frameworks, and data governance processes to uphold reporting precision and maintain data integrity.

Able to facilitate governance and compliance reporting, including workforce governance reporting, operational controls tracking, audit readiness initiatives, compliance reporting deliverables, and escalation monitoring throughout the People & Culture department.

Proficiency in workforce planning principles, operational reporting obligations, workforce dynamics, and organizational reporting frameworks is essential.

Proficient in leveraging Microsoft Excel, reporting tools, analytics systems, Power BI, and workforce reporting platforms to enhance workforce visibility and inform data-driven decision-making.

Demonstrates strong interpersonal skills, fostering collaboration and effective communication across teams. Exhibits adaptability in dynamic environments, proactively resolving challenges with a solution-oriented mindset. Maintains a results-driven approach, aligning actions with organizational objectives to drive performance. Displays integrity and ethical decision-making, adhering to professional standards. Encourages a positive workplace culture by promoting inclusivity, respect, and continuous improvement. Takes initiative in developing self and others, ensuring professional growth and team success.

Analytical Thinking: Demonstrates strong analytical abilities, capable of interpreting workforce data, recognizing trends, assessing operational challenges, and developing actionable insights to inform strategic decision-making.

Demonstrates exceptional precision, reliability, and meticulousness in workforce reporting, data administration, and operational analysis.

Demonstrates a strong sense of ownership and accountability by ensuring the precision of reports, maintaining the integrity of workforce data, and adhering to established deadlines for report delivery. Additionally, is responsible for meeting mutually agreed-upon operational objectives.

Strong analytical and problem-solving skills are essential to detect reporting gaps, workforce risks, data inconsistencies, and operational challenges, while also contributing to the development of practical, data-driven solutions.

Builds and maintains productive partnerships with HR, Finance, Commercial, Manufacturing, Operations, and executive leadership teams to ensure reporting alignment and enhance workforce transparency.

Demonstrates strong communication abilities by articulating workforce insights, reporting trends, and operational analysis in a clear, concise, and professional manner to diverse stakeholders.

Strong execution discipline is essential, requiring meticulous follow-through to manage reporting timelines effectively, uphold rigorous reporting standards, and consistently deliver precise workforce insights.

Demonstrates a commitment to adaptability and continuous improvement by embracing flexibility, fostering curiosity, and maintaining a proactive stance toward enhancing workforce reporting, optimizing systems, and advancing analytics initiatives within a fast-paced operational setting.

go to method of application

To submit your application, kindly utilize the provided link(s) accessible on the company’s official website.

Qualifications

BA/BSc/HND

Experience Required

3 - 5 years

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