Job Details
This position is responsible for the whole cycle of enterprise software consulting from presales support to providing support during implementation and account management with the aim of delivering quality software and technical solutions.
Responsibilities
Ensure project milestones are completed on time
Deal with risks that accompany project management
Communicate with stakeholders to keep them updated
Generate reports on project designs, support manuals and project plans
Provide support to existing customers as well as In-house support
Advise customers on best solutions in line with their business requirements
Add value to customers through the provision of solutions that can improve operations at their site
Advise clients on fiscal solutions based on their existing software solutions
Training and providing support for customers and sales persons on the solutions provided
Arrange for product demonstrations
Propose alternative solutions to meet customer needs and consult existing customers on version upgrades
Qualifications
Bachelor of Business Information Technology(BBIT) from a recognized institution
At least 6 months’ work experience
Knowledge in ERP Systems, Software Development Life Cycle and Database management is added advantage
Data Base Management skills
