Do you aspire to cultivate world-class expertise, advance your professional trajectory, and flourish within a collaborative and encouraging team environment? Become part of Inch cape Africa, an integral component of Inch cape’s expansive global network. In this role, you will make a significant contribution to the expansion of a globally recognized business that is revolutionizing our sector, collaborating with industry-leading automotive brands, and ensuring exceptional customer experiences.
Our Kenya-based business is currently searching for a Parts Field Sales Advisor to enhance our team in Nairobi, where this role will report directly to the After Sales Manager.
In this position you will
Builds productive working relationships with fellow employees through clear communications.
Support Service Technicians by identifying and verifying parts requirements to ensure accurate and efficient procurement.
Builds and nurtures productive collaborations with vendors and team members to foster a cohesive and efficient working environment.
Upon arrival of special order parts, promptly communicates this information to customers to ensure timely notification and facilitate their retrieval.
The position ensures technicians receive necessary parts promptly, minimizing wait times by pre-picking parts when feasible—such as for recall repairs or scheduled maintenance appointments.
Apply merchandising strategies to showcase and sell parts and accessories effectively.
Liaises with the Service Department, Sales Department, Body Shop, and other relevant teams to guarantee the fulfillment of parts requests.
Examines and facilitates prospects for enhancing methods and processes within the Parts Department.
Leverage parts resources, including catalogues, to obtain comprehensive information regarding parts and accessories inventory.
Ensures meticulous management of parts inventory to enhance operational efficiency and prevent delays in customer deliveries.
Leverages available inventory allowances to minimize idle and obsolete stock levels effectively.
Maintains a comprehensive and organized filing system to manage documentation related to repair orders, special orders, and back orders.
Handling customer inquiries regarding parts, addressing their questions, and following up to facilitate sales.
Specialized order placement and diligent follow-up are essential duties to ensure successful sales execution.
Whenever assisting customers, actively recommend and promote additional parts to enhance their purchases.
Engaging in all promotional initiatives organized by the company is a key responsibility of this role.
About You
To excel in this position, candidates must possess the following qualifications:
A bachelor’s degree in a business-related discipline is required.
With a proven track record in parts sales spanning two years, you bring demonstrated expertise and a history of strong sales performance to the role.
Customer service training is considered a valuable asset.
Demonstrates a steadfast commitment to understanding and meeting customer needs with unwavering dedication.
Holding a valid driving license is a prerequisite for this role.
Exceptional precision and meticulous attention to detail are critical requirements for this role.
Capable of adhering to strict deadlines while operating independently and collaboratively within a team environment.
We offer you
At Inch cape, we are actively redefining the future of mobility, and we welcome you to contribute to this transformation. You will become part of a dynamic culture that prioritizes employee wellbeing, professional growth, and a culture of inclusion. By delivering meaningful contributions, accessing continuous learning opportunities, and benefiting from both global and local recognition, we cultivate an environment where individuals can thrive and achieve their professional ambitions.
Relish a robust compensation and benefits program that includes:
Competitive compensation commensurate with experience and industry standards is provided, offering a comprehensive benefits package to attract and retain top talent.
The organization is seeking candidates to manage and oversee the Group Life & Medical plan, ensuring its effective administration and alignment with company policies. This role involves coordinating with insurers, processing claims, and maintaining accurate records of employee benefits. Candidates must possess strong attention to detail, excellent communication skills, and a solid understanding of benefit administration. Additionally, the position requires experience in compliance with applicable regulations and the ability to handle sensitive employee information with discretion. Responsibilities include resolving inquiries related to benefits, providing guidance to employees, and collaborating with HR to enhance benefit offerings.
We seek a skilled professional to manage and oversee pension and provident fund plans with precision and expertise. The ideal candidate will administer retirement savings programs, ensuring compliance with regulatory standards and optimizing investment strategies to secure long-term financial growth. Responsibilities include evaluating fund performance, conducting actuarial assessments, and providing clear guidance to participants on contribution options, withdrawal procedures, and retirement planning. A strong background in financial services, actuarial science, or related fields is required, along with proficiency in financial modeling and regulatory frameworks. Excellent communication skills and a commitment to ethical practices are essential to foster trust and transparency in fund management.
The compensation structure includes a performance-based remuneration component. Eligibility for this package is contingent upon meeting predefined performance metrics and objectives. Candidates must demonstrate alignment with organizational goals to qualify. The package is designed to reward high achievers and foster motivation.
In a collaborative and fast-paced setting, you will engage with a dynamic team, fostering innovation and collective problem-solving while contributing to shared objectives. This role requires adaptability and a proactive approach to thrive in an environment that values teamwork, open communication, and continuous improvement. Your ability to collaborate effectively with colleagues across departments will be essential to achieving mutual goals and driving organizational success.
Frequent access to training programs and professional growth initiatives is provided to support ongoing skill enhancement and career progression.
Qualifications
BA/BSc/HND
Experience Required
2 years
