Our client, a prominent player in the telecommunications sector, is looking to appoint an Activation Team Lead.
Reports directly to the Area Sales Manager, providing regular updates on sales performance, market trends, and strategic initiatives to ensure alignment with organizational objectives.
Job purpose
To conduct channel visits with the objective of enhancing retailer awareness and improving SIM and float performance, while ensuring optimal visibility and merchandising standards at point of purchase for SOS and Trash agents.
Oversee and execute a range of critical tasks, including managing project timelines, coordinating team efforts, and ensuring adherence to company standards. Develop and implement strategies to enhance operational efficiency while maintaining high-quality outputs. Monitor progress through regular evaluations and provide constructive feedback to foster professional growth. Collaborate with cross-functional teams to align objectives and resolve challenges proactively. Ensure compliance with organizational policies and regulatory requirements to mitigate risks. Maintain accurate documentation and reporting to support data-driven decision-making and transparency.
Effectively oversee the identification and recruitment of Agents, focusing on mobile money outlets and high-traffic retail stores.
Regularly conduct visits to SOS and Agents by adhering to the predetermined route and beat plans.
Provide essential business tools necessary for conducting transactions at SSO and agent outlets, along with conducting training sessions for SOS and Trash Agents on operational processes.
Provide comprehensive Anti-Money Laundering (AML) training to agents, with a specific focus on Suspicious Transaction Reporting (STR) obligations, while delivering detailed instruction on Know Your Customer (KYC) procedures as they pertain to the SIM Registration (SIM REG) framework.
Monitor and maintain float and stock coverage while ensuring agents comply with the 1.5x stock rule. Verify that SOS have sufficient stock of SIMs to handle new registrations and activations efficiently.
Merchandising involves establishing and upholding merchandising standards through the provision of necessary materials at SOS and Agent outlets.
Requirements include holding an advanced degree in a relevant field, complemented by several years of hands-on experience in a comparable professional setting. Candidates must demonstrate expertise in specific technical or industry-related competencies, as well as strong analytical and problem-solving skills. Familiarity with applicable regulations, standards, and best practices is essential, along with the ability to communicate complex ideas effectively. Prior leadership or project management experience is often preferred.
A degree in Business, Marketing, or a comparable discipline, either at the diploma or bachelor’s level, is required.
With a demonstrated track record in van sales or a comparable sales position, you bring valuable hands-on experience in driving revenue and delivering exceptional customer service.
Holders must possess a current and valid driver’s license.
Experience
Professional candidates will have a minimum of one year of hands-on experience in sales and distribution within the Fast-Moving Consumer Goods (FMCG) or telecommunications (Telcos) sectors.
We seek a candidate with expertise in [specific competencies, e.g., project management, data analysis, leadership, etc.], demonstrated through prior professional experience. The ideal applicant will possess strong analytical skills, the ability to collaborate effectively across teams, and a proven track record of delivering measurable results. Familiarity with [relevant tools, methodologies, or frameworks] is essential, along with the capacity to adapt to evolving priorities in a fast-paced environment. Exceptional communication skills, both written and verbal, are required to convey complex ideas clearly and engage stakeholders at all levels. Additionally, the role demands a commitment to continuous learning and innovation to drive organizational growth and efficiency.
We prioritize customer satisfaction by ensuring our services and products consistently meet their needs and exceed their expectations. We actively seek feedback to identify areas for improvement and implement solutions promptly. Our team collaborates to deliver personalized experiences, addressing inquiries efficiently and resolving issues with empathy and professionalism. Additionally, we maintain open communication channels to foster trust and long-term relationships with our clients.
Skilled in persuasion and negotiation tactics, with a proven ability to drive consensus and secure favorable outcomes through strategic discussions and compelling arguments.
Forge and nurture strategic alliances while cultivating robust professional relationships to enhance collaboration and mutual growth opportunities.
Analytical thinking involves the capacity to systematically evaluate information, identify patterns, and derive logical conclusions to solve complex problems. It requires attention to detail, proficiency in data interpretation, and the ability to assess multifaceted scenarios with precision. Professionals in this domain must possess strong problem-solving skills, adaptability to evolving circumstances, and a methodical approach to decision-making. This skill is essential for roles that demand rigorous analysis, strategic planning, and evidence-based reasoning to drive organizational success.
Qualified candidates who fulfill the aforementioned criteria are encouraged to submit their application letter, expected salary, and a comprehensive CV—including a daytime contact number—via email to jobs1@hcsaffiliatesgroup.com. In the subject line, please include the position title: “Activation Team Lead – North Rift.”
Qualifications
BA/BSc/HND , Diploma
Experience Required
1 year
