Oversee a comprehensive range of essential duties encompassing strategic planning, operational execution, and team leadership to ensure organizational objectives are met with precision and efficiency. Collaborate cross-functionally with departments to streamline processes, enhance productivity, and foster innovation across all operational facets. Develop and implement robust policies, procedures, and performance metrics to drive continuous improvement and maintain high standards of accountability. Lead, mentor, and motivate teams to cultivate a high-performance culture rooted in collaboration, accountability, and professional growth. Conduct regular performance evaluations, provide constructive feedback, and identify training opportunities to align individual and team capabilities with organizational goals. Manage fiscal responsibilities by overseeing budgetary allocations, monitoring expenditures, and optimizing resource utilization to maximize return on investment. Represent the organization in key stakeholder engagements, including partnerships, negotiations, and industry events, to strengthen relationships and uphold the company’s reputation.
Oversee and manage administrative functions and daily operations to cultivate an efficient, secure, and productive workplace environment throughout the Head Office and all branch locations.
Oversee the upkeep and administration of lease documentation for branch locations as well as company-owned properties.
Responsible for overseeing and preserving company assets at all times, ensuring meticulous documentation and tracking of their status and condition.
Develop and maintain a meticulously organized filing system to support departmental operations effectively.
Responsible for managing and refreshing office inventory, furniture, and equipment in coordination with the finance team.
Verify timely payment of all utility invoices and prevent any service disruptions at both the head office and branch locations.
The head office and all branch locations must maintain sufficient quantities of essential office supplies at all times.
We are responsible for maintaining current permits and all necessary compliance documentation to meet regulatory standards.
Responsible for overseeing a diverse range of service providers while guaranteeing the consistent delivery of high-quality services.
Facilitate seamless collaboration with various departments to guarantee the completion of all administrative tasks.
Oversee utility expenditures by verifying invoices and facilitating their timely submission for approval and payment.
Distribute essential branch and tenant documentation, including lease agreements, compliance papers, invoices, and receipts, as needed.
Maintain accurate and organized records of all store inventory to ensure efficient management and tracking.
Responsible for overseeing and organizing lease and contract documentation within the property management department to ensure accuracy and compliance.
Oversee the upkeep of the property maintenance work order register and contribute to the compilation of status reports regarding ongoing work orders.
Address inquiries, grievances, and issues raised by tenants, staff members, and branch representatives promptly and effectively.
Prepare and deliver reports punctually, as well as develop presentations, in accordance with directives from the department head.
Bachelor’s degree in a relevant field is required, along with a minimum of five years of professional experience in the industry. Proficiency in industry-specific tools and software is essential, as is the ability to work effectively in a fast-paced, collaborative environment. Strong analytical and problem-solving skills are necessary, along with excellent communication and organizational abilities. Candidates must demonstrate a commitment to continuous learning and professional development.
A Bachelor’s degree in Land Economics or Real Estate Management is required.
Seeking candidates with at least one year of hands-on property management experience in a fast-paced, customer-focused setting.
A strong proficiency in relevant technical and soft skills is essential for success in this role. Candidates must demonstrate expertise in key areas pertinent to the position, along with the ability to apply these competencies effectively. Additionally, a commitment to continuous professional development and adaptability to evolving industry standards are critical. Problem-solving abilities, strong communication skills, and a collaborative mindset are also required to thrive in this environment. Prior experience in similar roles or industries, where applicable, is preferred, along with relevant certifications or educational qualifications.
Proficiency in office management protocols and fundamental accounting standards is required.
Skilled in utilizing the Microsoft Office Suite with proficiency in its various applications.
Demonstrates exceptional proficiency in managing tasks, prioritizing workloads, and maintaining meticulous attention to detail to ensure seamless operations and efficiency.
Proven ability to convey information clearly and effectively, both verbally and in writing, ensuring comprehension and engagement across diverse audiences. Demonstrates strong interpersonal skills, fostering collaborative relationships and resolving conflicts diplomatically. Adept at active listening, adapting communication style to suit different contexts and stakeholders for optimal impact.
Seeking a collaborative professional to join a dynamic team dedicated to delivering exceptional client service, with a clear emphasis on meeting and exceeding client expectations.
Exhibits sound judgment and ensures the utmost discretion when handling sensitive information.
Demonstrates exceptional skill in managing a diverse workload with efficiency and precision, seamlessly juggling multiple tasks and assignments without compromising quality or timeliness. Excels in prioritizing competing demands while maintaining high standards of performance and adaptability in fast-paced environments.
Qualified applicants are invited to submit their CV, cover letter, and current compensation details to hr_recruitment@madison.co.ke no later than June 17, 2026, with the role clearly indicated in the email subject line.
Qualifications
BA/BSc/HND
Experience Required
1 year
