The primary objective of this position is to drive organizational success by fulfilling key responsibilities and meeting specified requirements. This role is designed to contribute to strategic initiatives, ensuring alignment with company objectives while maintaining high standards of performance and professionalism. Essential duties include managing critical tasks, collaborating with cross-functional teams, and delivering measurable outcomes that support overall business growth. Candidates must possess the necessary qualifications, experience, and skills to excel in this dynamic environment, with a proven ability to adapt to evolving challenges and drive continuous improvement.
This position is designed to advance SHOCK’s health objectives by rigorously applying clinical service policies within the designated facility. Responsibilities encompass delivering exceptional patient care, overseeing clinical workflows, following established treatment guidelines, and facilitating timely patient referrals. Additionally, the role requires meticulous documentation of medical records, safeguarding patient privacy, educating communities on health matters, and fostering collaboration with cross-functional teams to provide integrated, high-standard healthcare solutions aligned with SHOCK’s mission.
Oversee critical operational duties and strategic initiatives integral to the role, encompassing a broad spectrum of tasks essential for achieving organizational objectives. This position demands active engagement in core activities designed to enhance productivity, streamline workflows, and foster innovation. The successful candidate will execute key functions with precision, ensuring alignment with departmental goals while addressing evolving business needs. Responsibilities include driving key projects forward, collaborating with cross-functional teams, and maintaining high standards of performance across all assigned responsibilities.
Oversee and execute a range of critical tasks, ensuring alignment with organizational objectives and industry standards. Develop and implement strategic initiatives to enhance operational efficiency, productivity, and innovation. Collaborate with cross-functional teams to streamline processes, resolve challenges, and achieve measurable outcomes. Monitor performance metrics, analyze data trends, and provide actionable insights to support informed decision-making. Ensure compliance with regulatory requirements, company policies, and best practices. Foster a culture of accountability, continuous improvement, and professional development among team members.
Clinical care and patient management encompass the delivery of high-quality medical services and the comprehensive oversight of patient health. This role involves coordinating treatment plans, monitoring patient progress, and ensuring adherence to clinical protocols. Responsibilities include conducting thorough assessments, administering medications, and collaborating with healthcare teams to optimize patient outcomes. Strong communication skills, attention to detail, and a commitment to evidence-based practice are essential. Familiarity with electronic health records (EHR) and compliance with regulatory standards are also required.
You will provide comprehensive healthcare services to patients, conducting thorough medical histories, performing detailed examinations, ordering and interpreting diagnostic investigations, and prescribing appropriate treatments. Additionally, you will monitor patient progress through follow-up consultations and deliver health education sessions to promote wellness and preventative care.
Provide clinical care to patients at healthcare facilities while managing opportunistic infections.
Implement SHOCK’s health treatment standards and oversee patient management protocols to ensure adherence and optimal care delivery throughout the process.
Promptly evaluate and direct clients requiring additional care to the appropriate services.
Provide guidance and support to patients, clients, and staff regarding health-related matters.
Handle all inquiries pertaining to patient information, laboratory requests, radiographic images, and prescription needs with professionalism and efficiency.
Coordinate all specialist referrals, imaging tests, laboratory analyses, and other scheduled appointments, ensuring patients receive comprehensive instructions and relevant information for each procedure.
Patient records and confidentiality involve maintaining the integrity, security, and privacy of sensitive health information in compliance with legal and ethical standards. This role requires strict adherence to protocols that safeguard patient data against unauthorized access, breaches, or misuse while ensuring accurate documentation and efficient retrieval. Key responsibilities include managing electronic and physical records, implementing confidentiality policies, and training staff on proper handling procedures. Additionally, the position demands vigilance in monitoring access logs, responding to audits, and reporting any potential violations to uphold trust and regulatory compliance.
You are responsible for the careful management and assessment of patient records, charts, and all other relevant documentation.
Gather clinical data and prepare comprehensive reports based on findings.
Gather and synthesize information to support research initiatives focused on clinical service offerings.
Ensure the strict confidentiality of patient information at all times.
Oversee additional duties as assigned, ensuring alignment with organizational objectives and compliance with established protocols. Perform ancillary tasks essential to departmental operations, including but not limited to administrative support, cross-functional collaboration, and process improvements. Maintain meticulous attention to detail in executing supplementary responsibilities to uphold high standards of efficiency and accuracy.
Provide ongoing medical education and health-related training sessions as needed.
Collaborate effectively with colleagues and staff across various levels to uphold and enhance the standard of service delivery.
Ensure proper accountability for all assigned equipment and provide updates to the line manager as needed.
The ideal candidate will possess a combination of relevant knowledge, hands-on experience, and a strong set of professional competencies to excel in this role. Strong analytical and problem-solving skills are essential, as the position demands the ability to interpret data and make informed decisions. Excellent communication and interpersonal abilities are required to collaborate effectively with cross-functional teams and stakeholders. Proficiency in industry-specific tools and technologies is a must, alongside a proven track record in managing complex projects from inception to completion. Adaptability, attention to detail, and a commitment to continuous learning are also critical for success in this dynamic environment.
Holders of a relevant advanced degree, such as a Master’s or PhD in a field pertinent to the role, are required for consideration. Candidates must also demonstrate a strong academic record, supported by research experience or publications in reputable journals where applicable. Additionally, specialized certifications or advanced training in niche areas may be advantageous, depending on the position’s demands.
A Bachelor’s degree in Clinical Medicine and Community Health or a Diploma in Clinical Medicine and Surgery is required.
A Bachelor’s degree in Business Administration, Finance, Accounting, or a related field is required, along with a minimum of five years of progressive accounting experience. Strong proficiency in GAAP, financial reporting, and auditing standards is essential. Excellent analytical, problem-solving, and communication skills are necessary, along with the ability to manage multiple priorities in a fast-paced environment. Experience with ERP systems and advanced Excel skills are preferred.
Clinical experience of at least three to five years within a hospital or healthcare setting, encompassing direct patient care, is required.
A registered clinical officer, preferably with training from the Kenya Medical Training College (KMTC), is sought for the position.
Registration with the Clinical Officers Council, accompanied by a current and valid practicing license, constitutes a mandatory requirement.
Individuals should possess foundational HIV training or practical experience in the field.
Candidates must possess specialized qualifications that are specific to this role, in addition to the standard prerequisites. The ideal applicant will demonstrate expertise in key areas directly relevant to the position, ensuring they meet the distinct demands of the job. Proficiency in specialized tools, techniques, or industry-specific knowledge may also be mandatory, depending on the position’s requirements. Furthermore, the candidate should align with any additional criteria outlined to successfully fulfill the role’s unique challenges.
Professionals with a background in community healthcare settings or those who have served in underserved populations will be given strong preference.
Possesses a solid foundation in general medicine, primary healthcare practices, and the management of prevalent medical conditions.
Proven expertise in addressing opportunistic infections and managing medical conditions prevalent in resource-constrained environments is essential.
Skilled in managing patient referrals and facilitating access to specialized healthcare services.
Experienced in operating a variety of medical and clinical instruments essential for accurate diagnosis and effective treatment delivery.
Proficient in obtaining comprehensive patient medical histories, conducting detailed physical examinations, and ordering relevant diagnostic investigations. Skilled in formulating accurate diagnoses, prescribing appropriate treatments, and providing ongoing patient follow-up care.
Conduct outpatient surgical interventions involving routine, non-invasive, or minimally invasive techniques.
Functional competencies encompass a range of essential capabilities required to execute job responsibilities effectively. These skills include, but are not limited to, proficiency in specific software applications, analytical reasoning, problem-solving, and effective communication. Additionally, candidates should demonstrate organizational skills, time management, and the ability to collaborate within a team environment. Familiarity with industry-specific tools or methodologies may also be necessary, depending on the role. Strong attention to detail, adaptability, and a commitment to continuous learning are equally important to ensure optimal performance and contribution to organizational goals.
A seasoned professional with advanced clinical proficiency is sought to provide specialized healthcare services, ensuring adherence to evidence-based practices and optimal patient outcomes. This role demands a deep understanding of medical protocols, diagnostic techniques, and therapeutic interventions, along with the ability to synthesize complex clinical data to inform decision-making. Candidates must possess a valid professional license, relevant certifications, and a minimum of [X] years of hands-on experience in a specialized clinical field. Responsibilities include delivering high-quality patient care, collaborating with interdisciplinary teams, mentoring junior staff, and maintaining meticulous documentation to support compliance and continuous improvement.
Dedicated to optimizing patient outcomes, this role focuses on overseeing and coordinating all aspects of patient care, ensuring adherence to clinical protocols, and facilitating seamless communication among healthcare providers. The position requires a thorough understanding of patient management systems, exceptional organizational skills, and the ability to prioritize tasks in fast-paced environments. Key responsibilities include assessing patient needs, developing and implementing individualized care plans, monitoring progress, and ensuring compliance with regulatory standards. Additionally, the role demands strong interpersonal skills to collaborate effectively with multidisciplinary teams, patients, and their families, while maintaining confidentiality and empathy throughout all interactions.
Duties involve facilitating connections between clients and relevant resources while managing and documenting referral processes. Responsibilities include assessing client needs, identifying suitable service providers, and ensuring smooth transitions for seamless support delivery. Additionally, the role requires maintaining accurate records, communicating with stakeholders, and coordinating schedules to optimize efficiency in service delivery.
Oversee the meticulous organization, maintenance, and security of all patient health information within the healthcare facility. Ensure strict adherence to regulatory standards, including HIPAA and other applicable privacy laws, while facilitating accurate and timely access to medical records for authorized personnel. Collaborate with healthcare providers to verify record completeness and integrity, and implement efficient systems to streamline documentation processes. Monitor compliance with documentation policies, conduct audits as needed, and address any discrepancies promptly to uphold data accuracy. Train staff on proper record-keeping protocols and best practices to minimize errors and enhance operational efficiency.
The role involves overseeing the maintenance, calibration, and inventory of medical equipment to ensure compliance with regulatory standards and operational efficiency. Key responsibilities include conducting regular inspections, managing equipment servicing schedules, and coordinating repairs with vendors or internal teams. The position requires a strong understanding of medical device regulations, attention to detail, and proficiency in inventory management systems. Additionally, the individual must possess excellent organizational skills to track equipment locations, usage data, and maintenance records while ensuring all devices meet safety and performance benchmarks.
Behavioral competencies and personal attributes required for this role include strong communication skills, with an emphasis on clarity, conciseness, and active listening. The ideal candidate will demonstrate exceptional interpersonal skills, fostering collaboration and building rapport with diverse stakeholders. Adaptability and resilience are essential, enabling the individual to navigate changing priorities and high-pressure situations effectively. Problem-solving capabilities, coupled with a proactive approach to challenges, are critical for identifying innovative solutions. Additionally, a commitment to continuous learning and professional development is expected, ensuring alignment with evolving industry standards and organizational goals.
We require meticulous attention to detail to ensure accuracy in all tasks. This role demands the ability to identify discrepancies, verify information, and maintain precision in work processes. Strong observational skills are essential to catch errors, inconsistencies, or deviations from established standards. Candidates should demonstrate a commitment to thoroughness and a proactive approach to quality control.
We prioritize a compassionate and patient-focused methodology in our interactions and decision-making processes. This approach underscores our commitment to understanding and addressing the unique needs and concerns of those we serve, ensuring their well-being remains central to all actions.
We expect all employees to exhibit unwavering ethical standards and demonstrate integrity in every aspect of their work. This includes adhering to company policies, maintaining transparency in decision-making, and ensuring compliance with all applicable laws and regulations. Employees must consistently act with honesty and accountability, fostering a culture of trust and professionalism within the organization.
Analytical thinking and informed decision-making are essential to this role, requiring the ability to assess complex situations, identify key issues, and implement effective solutions in a timely manner. Strong judgment, adaptability, and a systematic approach to challenges are critical, as is the capacity to evaluate risks and weigh potential outcomes. Candidates must demonstrate proficiency in analyzing data, synthesizing information, and deriving actionable insights to drive strategic and operational decisions.
We thrive on individuals who demonstrate a high capacity for adaptability and flexibility in dynamic environments. Candidates must possess the ability to adjust seamlessly to evolving priorities, shifting demands, and unforeseen challenges while maintaining productivity and a positive attitude. The role demands a willingness to embrace change, learn new skills rapidly, and pivot strategies as needed to meet organizational goals. Strong problem-solving skills and a proactive approach to overcoming obstacles are essential to navigating shifting circumstances effectively.
Interested candidates are encouraged to submit their application through the specified method of application. This ensures that all applications are processed efficiently and consistently.
We are committed to fostering an inclusive workplace and welcome applicants from all backgrounds. Interested candidates are invited to submit their applications, including a comprehensive cover letter and CV, to recruitment@shofco.org, ensuring the subject line is clearly marked as “Clinical Officer-Mathieu.” Only those who are shortlisted will be notified. Applications must be received by June 20, 2026.
Qualifications
BA/BSc/HND , Diploma , Professional Certificate
Experience Required
3 - 5 years
