JOB PURPOSE
The successful candidate will be tasked with proactively uncovering new business prospects and expanding the company’s reach across all Branch Banking sectors through the branch network. Additionally, they will collaborate in evaluating strategic partnerships that create value for branch operations, while also offering administrative assistance to departmental headquarters functions.
Oversee and execute a comprehensive range of critical duties, ensuring alignment with organizational objectives and industry best practices. Develop, implement, and monitor strategic initiatives to enhance efficiency, productivity, and performance across all assigned functions. Collaborate closely with cross-functional teams to identify opportunities for improvement, streamline processes, and drive sustainable growth. Maintain accountability for achieving key performance indicators while fostering a culture of innovation, accountability, and continuous development. Provide leadership and guidance to team members, empowering them to meet and exceed established targets through effective coaching and resource allocation.
As a Business Development professional, you will be responsible for identifying and pursuing new business opportunities to drive growth and expand our market presence. Your role will involve conducting market research, analyzing industry trends, and developing strategic partnerships to enhance our competitive advantage. You will collaborate with cross-functional teams to craft compelling value propositions, negotiate contracts, and secure agreements that align with our company’s objectives. Additionally, you will monitor market dynamics, assess competitors, and recommend innovative solutions to capitalize on emerging opportunities while maintaining strong client relationships through consistent engagement and follow-up.
The incumbent will be responsible for overseeing and documenting key performance metrics, ensuring accurate and timely reporting to stakeholders. This role involves tracking progress against established benchmarks, analyzing data trends, and preparing comprehensive reports to support decision-making processes. Proficiency in data management tools and strong analytical skills are essential, along with the ability to communicate findings clearly and concisely.
Gather and evaluate relevant market data to identify emerging trends, competitive landscapes, and growth opportunities across target industries. Conduct thorough research using diverse sources, including industry reports, competitor analysis, and customer feedback, to provide actionable insights. Analyze market dynamics, pricing strategies, and regulatory changes to assess their impact on business operations. Collaborate with cross-functional teams to align findings with strategic objectives and support informed decision-making. Deliver clear, concise reports and presentations to stakeholders, ensuring data-driven recommendations are easily understood and utilized. Maintain up-to-date knowledge of industry developments, technological advancements, and economic factors shaping the market environment.
The position is responsible for overseeing and ensuring adherence to regulatory standards, internal policies, and risk management frameworks across the organization. Key responsibilities include identifying, assessing, and mitigating risks, as well as monitoring compliance with applicable laws, regulations, and industry best practices. The role requires strong analytical skills, attention to detail, and the ability to interpret complex regulatory requirements. Additionally, the individual will collaborate with various departments to promote a culture of compliance and risk awareness while providing guidance and training to employees on relevant policies and procedures.
We are seeking a driven Business Development professional to identify and pursue new business opportunities, cultivate strategic partnerships, and expand our market presence. The ideal candidate will possess a minimum of five years of relevant experience in sales, business development, or a closely related field, demonstrating a proven track record of successfully closing deals and driving revenue growth. Strong interpersonal skills, exceptional negotiation abilities, and a deep understanding of market trends are essential for thriving in this role. Responsibilities include conducting market research, developing strategic business plans, negotiating contracts, and maintaining relationships with key stakeholders. A bachelor’s degree in business administration, marketing, or a related discipline is required, while advanced degrees or certifications in business development will be advantageous.
By driving the adoption of innovative products and upgrades, we aim to bolster the profitability of both current and prospective client alliances.
To proactively promote and expand Branch Banking and Partnership offerings, engage with both current and potential clients within the branch territory.
Regularly perform comprehensive market research and competitor analysis to uncover fresh business opportunities.
Oversee critical account relationships by strategically expanding share of wallet through the cross-selling of a minimum of five distinct products.
To ensure full awareness of each branch customer’s strategic direction, financial outlook, and operational support needs, it is essential to maintain a thorough grasp of their business plans, financial projections, and required assistance.
Responsible for tracking performance metrics and generating comprehensive reports to ensure data accuracy and operational efficiency. Requires meticulous attention to detail and proficiency in data analysis tools. Duties include collecting, compiling, and analyzing data, identifying trends, and presenting findings to stakeholders to support informed decision-making. Strong analytical skills and the ability to communicate insights clearly are essential.
To oversee the operational performance of Branch Banking and associated partnerships, ensuring strict adherence to the agreed-upon lending terms and conditions.
Prepare comprehensive, periodic performance reports on Branch Banking operations and strategic partnerships, presenting key insights and metrics to senior management to facilitate informed decision-making.
Prepare comprehensive call reports on a consistent basis for all facilities to strengthen our Monitoring & Evaluation processes.
We gather, analyze, and interpret data to identify market trends, competitive dynamics, and opportunities for growth. This role requires strong analytical skills, proficiency in data analysis tools, and the ability to translate complex findings into actionable insights. You will monitor industry developments, assess customer needs, and evaluate competitor strategies to support strategic decision-making. Excellent communication skills are essential to present findings effectively to stakeholders at all levels. Experience in market research or a related field is preferred, along with a keen understanding of market forces and business objectives.
To assess the capacity-building requirements of microfinance partners and propose tailored support initiatives.
Offer expert technical guidance and training to branches and partnerships in locations where opportunities for enhancement have been identified.
The position requires a strong understanding of regulatory frameworks and risk management principles to ensure organizational adherence to legal and industry standards. Key responsibilities include monitoring compliance with applicable laws, conducting risk assessments, and implementing policies to mitigate potential threats. The ideal candidate will have experience in compliance audits, regulatory reporting, and developing training programs to promote a culture of compliance. Strong analytical skills, attention to detail, and the ability to interpret complex regulations are essential for success in this role.
Ensure that every customer onboarded to the bank satisfies the established minimum requirements and undergoes thorough screening in accordance with the bank’s Anti-Money Laundering (AML), Counter-Terrorism Financing (CFT), and Counter-Proliferation Financing (CPF) guidelines. Additionally, promptly escalate any accounts exhibiting suspicious activity or behavior for further review.
Continuously oversee customer transactions by evaluating each customer’s profile, meticulously recording the background and purpose of all intricate, atypical, or substantial transactions, as well as any unusual transaction patterns that lack a clear economic or lawful justification.
Ensure customer accounts align with their intended use, such as preventing the establishment of standard checking accounts for minors when their transactions are for everyday purposes, instead facilitating the appropriate account type for their needs.
Before customer onboarding, verify that a prospective client has undergone screening, the account opening form has been fully completed, and all necessary documentation, as specified in the account opening policy, has been obtained.
Verify the authenticity of customer identities, supporting documentation for account opening, and transactional activities throughout the customer lifecycle to ensure compliance and security.
Your responsibility involves verifying that all transaction forms are completed accurately and thoroughly reviewed. If any information provided appears unreasonable or inconsistent, you must promptly submit a suspicious transaction report in accordance with established procedures, clearly documenting the rationale behind the suspicion.
You are tasked with promptly notifying the MRO of any suspicious transactions or activities detected in customer accounts. All inconsistencies, irregularities, or suspicious behaviors—including attempted transactions or accounts—must be thoroughly investigated and reported to the compliance team without delay, supported by a well-documented rationale for suspicion.
Identify high-risk accounts, including Politically Exposed Persons (Peps), both at the account opening stage and throughout transaction execution, recognizing the evolving nature of these risks. Escalate the details of any identified high-risk customers or PEP/PEP-Related individuals to senior management for approval. Confirm that these accounts possess all necessary documentation, such as current annual Enhanced Due Diligence (EDD), are appropriately flagged as high risk within the system, and include a clear rationale for the assigned risk rating.
Identify and promptly update customer profiles in the portfolio that require modifications, ensuring all changes are accurately reflected and consistently maintained within the system.
Ensure the acquisition and documentation of Ultimate Beneficial Owner (UBO) information within Anti-Money Laundering Onboarding Documents (AIDS) and core banking systems are completed during initial account opening and maintained throughout the entirety of the customer relationship.
To verify the system contains precise and comprehensive data, confirm customers are appropriately classified according to the bank’s risk rating policy—high, medium, or low—and ensure Know Your Customer (KYC) updates are completed promptly for all client risk categories in compliance with regulatory mandates.
Ensure all transactions include complete details along with the necessary supporting documentation and required authorizations. If provided information appears unreasonable, promptly generate a suspicious transaction report in accordance with established procedures, clearly stating the basis for suspicion.
The individual in this position holds significant authority to make critical decisions, ensuring alignment with organizational goals and strategies. This role requires evaluating complex situations, analyzing potential outcomes, and determining the most effective course of action. The incumbent must demonstrate sound judgment, accountability, and the ability to balance risk and opportunity in high-stakes scenarios. Additionally, they are expected to collaborate with stakeholders to gather insights and ensure decisions are well-informed and executed effectively.
The Regional Manager conducts frequent client visits to thoroughly evaluate business needs, assess assets and securities held or provided, and obtain necessary financial documentation to facilitate client borrowing requests and propose recommendations for approval by relevant authorities.
The Regional Manager is responsible for overseeing the evaluation and renewal of existing portfolio-managed relationships for Banking Facilities, as well as assessing any banking service requirements and providing recommendations to the appropriate approving authorities for their consideration.
Processing ad-hoc, additional, and new requests or excesses within the managed portfolio, this role involves evaluating and formulating suitable recommendations for submission to the designated approving bodies for final consideration.
Hold a relevant academic qualification, such as a degree in a field pertinent to the role’s requirements, from an accredited institution.
A relevant business discipline such as business administration or finance, culminating in a university degree or higher, is required.
A master’s degree will be considered an additional asset.
We seek a candidate with relevant work experience in a related field, demonstrating a proven track record of success. The ideal applicant will have completed at least two years of professional experience, with hands-on involvement in tasks that align with the core responsibilities of this role. Prior to work in a similar environment or industry is highly advantageous, as it provides familiarity with the challenges and demands of the position. Strong problem-solving skills, adaptability, and the ability to work independently or as part of a team are essential traits for this opportunity.
A minimum of five years of experience in a Branch Manager role within a large branch is essential, with prior experience as a Sales Manager or Team Leader serving as a distinct benefit.
Minimum of two years of experience in a Regional Manager role is required.
Currently employed within the financial sector is required.
Proven expertise in Business Banking and SME offerings, encompassing products, services, and operational workflows, alongside hands-on experience in retail banking branch environments.
Proficiently demonstrates a comprehensive skill set and core competencies essential for excelling in the role. Exhibits strong analytical capabilities, meticulous attention to detail, and exceptional problem-solving aptitude to navigate complex challenges effectively. Demonstrates proficiency in relevant software, tools, and methodologies, ensuring optimal performance and efficiency in all assigned tasks. Shows a proven ability to collaborate seamlessly within cross-functional teams, fostering a productive and innovative work environment. Maintains a commitment to continuous professional development to stay abreast of industry advancements and best practices. Consistently delivers high-quality results while adhering to established deadlines and organizational standards.
Proven ability to communicate effectively and build strong interpersonal relationships is essential.
Proficient in delivering compelling and polished business presentations, with a strong ability to engage audiences through clear, concise, and visually effective communication methods.
Proficiency in financial analysis is essential, requiring a strong aptitude for interpreting data, identifying trends, and making data-driven recommendations to support strategic decision-making.
Proven proficiency in effective problem-solving and decisive decision-making is required.
Proficient in credit analysis, legal frameworks—particularly conveyancing—and lending principles, with a comprehensive understanding of regulatory compliance and transactional processes.
Proficiency in banking operations and Banking Law is essential.
Possess a comprehensive grasp of the Banking Act, Central Bank of Kenya prudential guidelines, and internal credit policies.
Aptitude for effective negotiation and networking is essential.
Demonstrates a strong history of success in business development initiatives.
Innovative and creative thinking skills are essential for this role.
Obtain a recognized professional certification pertinent to your field to validate your expertise and enhance your career prospects. This credential demonstrates your commitment to ongoing education and adherence to industry standards, positioning you as a qualified candidate for advanced roles. Employers value such certifications as they ensure you possess the necessary skills and knowledge to perform effectively. Additionally, maintaining certification often requires continuing education, which keeps your skills current and relevant in a rapidly evolving professional landscape. Ensure the certification aligns with your career goals and the specific demands of your target industry.
A diploma in banking from AKIN would be considered a valuable asset.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
5 years
