ABOUT THE OPPORTUNITY AND RESPONSIBILITIES
This role offers the chance to collaborate closely with entrepreneur clients within Komodo communities, providing tailored support and guidance. As part of the Business Growth Services team, the position plays a pivotal role in empowering Kenyan micro and small entrepreneurs, fostering economic vitality and sustainable community development.
The role encompasses a range of key responsibilities, including:
CLIENT MOBILIZATION (10%)
Responsibilities include cultivating and expanding client relationships to drive engagement and growth. This involves identifying new opportunities, nurturing existing connections, and ensuring alignment with strategic objectives. A key focus is on converting prospects into active clients while maintaining high levels of satisfaction. Additionally, the role entails collaborating with cross-functional teams to deliver tailored solutions that meet client needs. Success in this area is measured by the number of active clients onboarded and the retention of high-value accounts.
Our primary responsibility involves identifying and enrolling qualified entrepreneurs who meet the specified program criteria, ensuring a seamless onboarding process.
Ensure clear dissemination of program information to community participants, verifying receipt of all communications.
As an Ambassador, you will serve as a representative of Komodo, engaging with existing community structures to facilitate outreach initiatives. Your role involves fostering connections and partnerships within local communities to further Inkomoko’s mission and objectives.
Provide guidance on participant selection criteria to ensure alignment with organizational culture and established community ventures.
Relay any challenges encountered by participants throughout the program implementation directly to Inkomoko leadership.
The training component comprises 40% of the role, encompassing structured learning programs and skill development initiatives designed to enhance professional competencies. Participants will engage in both theoretical and practical sessions, covering key areas relevant to the position. These programs aim to ensure a thorough understanding of industry standards, company policies, and job-specific procedures. Ongoing mentorship and performance evaluations will be provided to track progress and identify areas for improvement.
The program is responsible for guaranteeing that every entrepreneur involved receives timely information and fully participates in all scheduled training sessions.
Handle all logistical aspects of training initiatives, including the preparation and distribution of training materials, the setup of training facilities, tracking participant attendance, and ensuring that training sessions commence punctually.
Deliver training sessions utilizing Inkomoko’s training materials in Somali, Kiswahili, and English.
Evaluate training modules and provide recommendations to the Senior Trainer regarding essential modifications and enhancements.
Fulfill all training programs punctually and ensure they are delivered within the allocated budget.
Our role involves dedicating 40% of efforts to business consulting and client relationship management, ensuring strategic alignment and fostering long-term partnerships. This entails analyzing client needs, identifying growth opportunities, and tailoring solutions to enhance operational efficiency. Additionally, it requires maintaining robust communication channels, addressing concerns promptly, and cultivating trust to sustain mutually beneficial relationships. Strong interpersonal skills, problem-solving abilities, and a results-driven mindset are essential for success in this capacity.
The onboarding procedure for entrepreneurs encompasses initial monitoring and evaluation, as well as ongoing progress tracking within our digital platform.
Monthly site visits are performed to evaluate operational requirements and identify opportunities for business growth.
Prepare cash flow statements and conduct profitability analyses in collaboration with clients, ensuring accurate financial insights and strategic decision-making support.
Deliver expert, strategic, and pragmatic guidance to assist clients in achieving their goals or realigning those goals toward enhanced sustainability and profitability.
We conduct regular site visits to deliver immediate advisory support, addressing evolving business needs and driving sustainable growth for our clients.
Professional Rewriting:
Facilitate client connections to a range of Komodo services, such as business training programs and financial access solutions.
Maintain clients’ business information with precision and ensure it remains current at all times.
Assist investment colleagues by supporting investment applications, conducting due diligence, and managing clients’ credit payments.
Community activities coordination and administration entails overseeing a broad spectrum of tasks, comprising approximately 10% of the overall role, to ensure seamless planning, execution, and management of community-driven initiatives. This responsibility involves meticulous logistical arrangements, resource allocation, and adherence to established policies to foster engagement and participation among members. Additionally, the role demands proficient organizational skills, attention to detail, and the ability to collaborate effectively with stakeholders to achieve predetermined objectives.
Foster strong connections with all partners and local authorities in Lower.
Prepare and submit weekly and monthly reports punctually.
Represent Inkomoko’s interests and initiatives in Lower with professionalism, serving as a key point of contact for stakeholders, clients, and partners in the region. Your role will involve promoting the organization’s programs, fostering community engagement, and ensuring alignment with Inkomoko’s strategic objectives. This position requires strong interpersonal skills, cultural sensitivity, and the ability to communicate effectively in both English and local languages. You will also be responsible for identifying opportunities to expand Inkomoko’s presence in the region while maintaining robust relationships with local authorities, businesses, and beneficiaries.
Collaborate effectively with the Senior Business Development Advisor and Business Development Manager to facilitate and coordinate community engagement initiatives.
Support Komodo personnel in managing all internal and external communications conducted within the country.
Ensure that community activities are conducted promptly and efficiently.
Support the Monitoring and Evaluation team in conducting surveys and gathering data within the Lower region.
Deliver comprehensive administrative assistance to ensure seamless operations across various tasks and responsibilities as required.
Execute all additional tasks and responsibilities as designated by management, ensuring comprehensive support to meet operational objectives and team requirements.
Seeking a highly motivated individual with a strong background in [specific field or skill], preferably holding a [required degree or certification]. Proficiency in [specific software, tool, or language] and prior experience in [relevant industry or task] are essential. Excellent interpersonal abilities, problem-solving skills, and the capacity to work both independently and collaboratively are required. Attention to detail and a commitment to delivering high-quality results are critical to success in this role.
WHO WE ARE LOOKING FOR
Proficiency in digital tools, including fundamental IT skills in Microsoft Office, Excel, and PowerPoint, is required.
Exceptional interpersonal abilities encompassing coaching, active listening, empathy, and trust-building are essential for this role. Candidates must demonstrate a strong capacity to engage with others effectively, fostering meaningful connections and providing support where needed. The ability to listen attentively, understand diverse perspectives, and cultivate trusting relationships is critical to success in this position.
A highly desirable candidate will possess fluency and strong communication skills in English, Swahili, and Turkey.
Individuals should possess a foundational grasp of and enthusiasm for micro and small enterprises.
Exhibit a strong sense of self-motivation, proactive behavior, and adaptability in acquiring new skills and knowledge.
Accomplished professionals must possess robust financial and accounting expertise alongside a comprehensive understanding of Kenya’s business financial regulations and policies.
Adaptable and consistently achieves objectives in high-pressure situations.
Proficient in both written and verbal communication, with a strong command of language and the ability to convey ideas clearly and effectively.
Demonstrates unwavering perseverance, strong personal integrity, and sharp critical thinking abilities.
Dynamic and personable professionals thrive in this role, engaging effortlessly with diverse teams and clients to foster meaningful connections. Strong interpersonal skills are essential for building rapport and driving collaboration in a fast-paced environment. Candidates must demonstrate adaptability, enthusiasm, and a natural ability to communicate effectively across various platforms and settings.
Demonstrates integrity, reliability, and a strong commitment to ethical conduct in all professional interactions and decision-making processes. Exhibits a professional demeanor, ensuring that all responsibilities are carried out with precision, accountability, and adherence to industry standards.
Holders of a university degree or those currently enrolled in programs such as Business Administration, Entrepreneurship, or related disciplines are encouraged to apply.
Must reside within the specified geographic area.
Possessing a smartphone that is accessible around the clock is advantageous.
We seek candidates who demonstrate proficiency in key competencies essential for success in this role. The ideal applicant will possess strong analytical skills, enabling them to interpret complex data and derive actionable insights. Excellent communication abilities are required to collaborate effectively with cross-functional teams and convey ideas clearly. Problem-solving acumen is crucial for addressing challenges and developing innovative solutions. Additionally, the position demands a high level of organizational proficiency to manage multiple priorities and meet tight deadlines. Proficiency in relevant software tools and a commitment to continuous learning are also expected to ensure adaptability in a dynamic work environment.
We are looking for someone who;
Builds Trust – Consistently fulfills commitments, establishes credibility through honest and straightforward communication, and demonstrates sincere concern for the well-being of team members.
Demonstrates Courageous Action by proactively tackling challenging situations with confidence and honesty; readily seizes emerging prospects to drive progress; fully embraces accountability for all assigned responsibilities and outcomes.
Gathers pertinent information and solicits input when necessary, enabling well-considered choices within their designated scope of authority, while recognizing appropriate instances to elevate concerns or request direction.
Enjoy a comprehensive benefits package that includes competitive health, dental, and vision insurance coverage, a generous retirement savings plan with company matching contributions, and paid time off for vacation, holidays, and personal days. Eligible employees also receive professional development opportunities, flexible work arrangements, and access to wellness programs designed to support both physical and mental well-being. Additionally, the company offers commuter benefits, life insurance, and employee assistance programs to further enhance work-life balance and financial security.
WHAT YOU’LL GET
This position offers an exceptional chance to contribute to a rapidly expanding organization with a strong sense of purpose. The compensation package includes an outstanding work environment along with highly competitive pay.
A remuneration package featuring a competitive base salary along with the opportunity for a KPI-driven bonus is offered.
The position offers a comprehensive benefits package, including health insurance coverage, paid annual leave, exclusive staff savings initiatives, gender-neutral parental leave provisions, and a sabbatical program, among other perks.
Exceptional company culture, characterized by substantial commitment to professional development and advancement, alongside ample opportunities for career progression.
We invite you to collaborate with a high-caliber team of experts spanning across the region.
Skilled in driving substantial social change and fostering economic development;
Qualifications
BA/BSc/HND
