Job Profile:
Responsible for overseeing and maintaining relationships with current customer accounts, ensuring their satisfaction, and addressing any concerns promptly. Develops strategies to enhance customer retention and loyalty, identifies opportunities for upselling or cross-selling services, and collaborates with cross-functional teams to meet account objectives. Maintains accurate records of customer interactions, tracks account performance, and provides regular updates to stakeholders. Requires strong communication skills, a customer-centric mindset, and the ability to analyze data to inform strategic decisions.
Identifying and cultivating new business prospects within designated accounts forms a core responsibility of this role.
We are seeking a proactive professional to spearhead the creation and expansion of strategic, high-value accounts specifically aligned with our business objectives. This role demands meticulous research to pinpoint potential clients demonstrating a clear fit with our offerings, followed by diligent outreach and relationship-building initiatives to convert prospects into long-term partnerships. Proficiency in market analysis, customer segmentation, and persuasive communication is essential to drive sustainable growth and meet revenue targets.
Overseeing the entire sales process, starting with lead generation, cultivating client relationships, and concluding with payment collections.
Responsibilities include collaborating to achieve sales targets and submitting quarterly performance reports monitoring progress toward established objectives.
To foster and oversee the communication and collaboration between clients and the organization, ensuring alignment with business objectives and customer satisfaction.
Partner with various internal teams to consistently achieve and exceed customer expectations.
Assist clients in overcoming complex business obstacles by effectively aligning our value proposition with their strategic goals.
Requirements
Education:
A degree in a field related to IT or business is required for this position.
Seasoned professionals with a minimum of three years in a relevant field are encouraged to apply, demonstrating proficiency in core competencies and a proven track record of success. Candidates should possess hands-on experience in [specific industry/role], with a strong foundation in [key skills or technologies]. Familiarity with [industry-specific tools or methodologies] is essential, along with the ability to adapt to evolving challenges. Prior involvement in [specific projects or tasks] will be considered a significant advantage.
With a minimum of five to ten years of hands-on experience in selling Enterprise IT products and services, you will bring a proven track record of success in this specialized field.
With a minimum of five to ten years of expertise in Account Management, candidates are expected to bring extensive hands-on experience to the role.
Must demonstrate expertise in enterprise IT solutions and possess a strong background in sales and account management, specifically within the Banking, Financial Services, and Insurance (FSI) sectors, as well as government and insurance industries.
The ideal candidate must possess prior experience in a role where annual gross profit sales targets were at least USD 1 million.
Candidate Profile:
With a proven track record in selling Enterprise IT Products & Services, you bring valuable hands-on experience to this role.
A minimum of five to ten years of direct Account Management experience is essential for this position.
Proficiency in East African markets represents a valuable asset for this position.
A demonstrated history of success in sales is mandatory.
A demonstrated history in account management is essential.
OEM certifications from recognized industry leaders—such as Oracle, Cisco, Check Point, Fortinet, Net App, Dell EMC, and Pure Storage—are required.
We provide a competitive benefit package designed to support both personal and professional growth, including comprehensive health insurance, retirement savings plans with company contributions, paid time off, and flexible work arrangements to promote work-life balance. Additionally, we offer professional development opportunities, wellness programs, and tuition reimbursement to aid in continuous learning and overall well-being. These benefits aim to create a fulfilling and sustainable work environment for our employees.
Medical cover
Last expense cover (for family, parents/parents-in-law)
We are seeking a dedicated Pension Administrator to oversee and manage pension plans and processes. The ideal candidate will have a minimum of three years of experience in pension administration, along with a strong understanding of pension regulations, financial accounting, and compliance standards. Responsibilities include processing pension payments, maintaining accurate records, ensuring regulatory compliance, and providing exceptional service to participants. Proficiency in pension software systems and exceptional attention to detail are essential, as is the ability to communicate clearly with plan members, employers, and regulatory bodies. Strong organizational skills and the capacity to work effectively under pressure are also required.
Aircom provides each employee with a monthly airtime stipend, ensuring connectivity for business communications and professional engagements. This allowance is intended to support necessary calls, data usage, and internet access required for job-related tasks. Employees are expected to utilize this benefit prudently and in accordance with company policies, submitting any required documentation for reimbursement when applicable. The stipend amount may vary based on role, seniority, or operational needs.
We are currently seeking an experienced professional to join our organization in the capacity of a Transport Manager. The ideal candidate will possess strong leadership skills to oversee and coordinate all transportation operations efficiently. Responsibilities include planning, organizing, and managing the movement of goods while ensuring adherence to safety protocols, regulatory requirements, and company policies. Additionally, the role demands proficiency in fleet management, cost control, and performance monitoring to optimize logistics operations. A minimum of five years in a transportation management role, along with a valid commercial driver’s license and specialized training in logistics, is required. Exceptional communication and problem-solving abilities are essential to manage teams, vendors, and stakeholders effectively.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
5 - 10 years
