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Home โ€บ Jobs โ€บ Nairobi โ€บ Enterprise Account Manager – IT Solutions

Enterprise Account Manager – IT Solutions

CDL Human Resource  ยท Consulting

Full Time Nairobi
Nairobi
Deadline: 9 September 2026
Posted June 14, 2026

We are seeking a highly motivated individual to join our team in the capacity of [Job Title]. The successful candidate will be responsible for executing a variety of duties that include, but are not limited to, [specific responsibilities, e.g., managing client accounts, developing strategic plans, or overseeing project timelines]. A minimum of [X years] of relevant experience in [specific field or industry] is required, along with proficiency in [key skills, e.g., data analysis, project management tools, or industry-specific software]. The ideal candidate will demonstrate strong analytical abilities, exceptional communication skills, and the capacity to thrive in a fast-paced, collaborative environment. Additional qualifications may include [certifications, educational background, or specialized training], and the ability to [specific requirement, e.g., work independently, adapt to changing priorities, or lead cross-functional teams]. This role offers an opportunity to contribute to meaningful projects while growing professionally within a dynamic organization.

Responsible for overseeing and maintaining current client relationships, ensuring satisfaction and retention through proactive engagement and timely support. Handles account reviews, identifies opportunities for growth, and addresses any concerns to enhance client loyalty. Collaborates with cross-functional teams to align account strategies with organizational objectives, driving long-term value and sustainable business partnerships. Requires strong interpersonal skills, a customer-focused mindset, and the ability to analyze account performance to recommend improvements.

Creating new avenues for business expansion within designated accounts represents a key responsibility for this position.

Developing new targeted accounts

Overseeing the entire sales process, from lead identification and relationship cultivation to final payment collection, is a key responsibility of this role.

Responsible for achieving sales targets and providing quarterly progress reports to ensure alignment with organizational objectives.

To cultivate and maintain strong connections between clients and the organization, ensuring seamless communication and alignment with business objectives. This role involves fostering trust, addressing inquiries promptly, and resolving issues to enhance customer satisfaction and loyalty. By serving as a liaison, you will bridge gaps between customer needs and company capabilities, ultimately driving long-term partnerships and business growth.

Partner with various internal teams to consistently fulfill and exceed customer expectations, ensuring seamless alignment across departments.

Leverage our value proposition to assist clients in overcoming complex business obstacles and achieving their strategic goals.

Seeking a highly skilled professional to fill a critical role, the ideal candidate must possess a bachelor’s degree in a relevant field or an equivalent combination of education and experience. Proficiency in industry-standard software and tools is required, along with at least three years of hands-on experience in a similar position. Strong analytical abilities, meticulous attention to detail, and the capacity to work under tight deadlines are essential. Candidates should demonstrate excellent communication skills, both written and verbal, to collaborate effectively with cross-functional teams. A proven track record of delivering high-quality results and a commitment to continuous learning are highly desirable.

Education: Applicants must possess a Bachelor’s degree or higher in a relevant field from an accredited institution. Relevant certifications or advanced degrees are preferred but not mandatory. A strong academic background in [specific field] is required, along with a commitment to continuous learning and professional development.

A degree in a field related to information technology or business is required.

Seeking candidates with demonstrated professional experience in the relevant field, including a minimum of [X] years in a comparable role. Ideal applicants should possess a proven track record of [specific skills or achievements], along with the ability to [key responsibility]. Experience in [industry/sector] and familiarity with [specific tools or methodologies] are highly desirable, as is a history of [relevant accomplishment or qualification].

With a proven track record spanning five to ten years in Enterprise IT Products & Services Sales, candidates should bring comprehensive experience to this role.

With a minimum of five to ten years of experience in Account Management, candidates should demonstrate a proven track record in overseeing and nurturing client relationships, as well as driving strategic growth initiatives to meet and exceed business objectives.

Experienced candidates should possess a strong background in enterprise IT products, along with demonstrated expertise in sales and account management. Prior to selling experience within the FSI, government, and insurance sectors is required.

The ideal candidate must possess prior experience within an organization that consistently achieves a minimum gross profit sales target of at least USD 1 million.

Candidate Profile:

Professional experience in the sale of Enterprise IT Products and Services is required.

Minimum 5 to 10 years of hands-on Account Management experience is required for this role. Candidates must possess a proven track record in managing client relationships and driving business growth within this timeframe.

Professional experience gained within East Africa will be viewed favorably.

A demonstrated history of success in sales is essential.

A demonstrated history in account management is essential.

Certification from leading Original Equipment Manufacturers (OEMs) such as Oracle, Cisco, Check Point, Fortinet, Net App, Dell EMC, and Pure Storage is required.

We offer a competitive benefit package designed to support your personal and professional well-being, including comprehensive health insurance, retirement savings plans with company matching, paid time off, and flexible work arrangements. Qualified candidates will also enjoy additional perks such as professional development opportunities, wellness programs, and employee discounts on select products and services.

Experienced professionals are sought to provide comprehensive medical coverage, ensuring prompt and efficient care for patients. Responsibilities include assessing medical needs, delivering timely treatments, and maintaining detailed patient records in accordance with established protocols. Candidates must possess a valid medical license, extensive clinical experience, and strong interpersonal skills to collaborate effectively with healthcare teams. Proficiency in diagnostic procedures and emergency response is essential, along with the ability to remain composed under pressure and adapt to rapidly changing medical situations.

Covered last-minute travel expenses for family members, including parents and parents-in-law, ensuring timely and efficient reimbursement.

We seek a seasoned professional to oversee and administer pension plans, ensuring compliance with regulatory standards and alignment with organizational objectives. The role demands expertise in pension fund management, meticulous attention to detail, and the ability to analyze financial data to optimize returns and mitigate risks. Responsibilities include evaluating plan performance, coordinating with actuaries and investment teams, and providing clear, strategic guidance to stakeholders. The ideal candidate will possess strong analytical skills, proficiency in pension accounting, and a deep understanding of actuarial principles. Exceptional communication and leadership abilities are essential to foster collaboration across departments and deliver value to participants.

You will receive an airtime stipend as part of your compensation package to cover communication expenses incurred while performing your duties. This allowance may be used for calls, texts, and data, ensuring you remain connected and productive. The specific amount and terms of this allowance will be detailed in your employment agreement.

Responsible for the conveyance and delivery of goods or passengers from one location to another in a timely and secure manner.

Qualifications

BA/BSc/HND , Professional Certificate

Experience Required

5 - 10 years

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