Our client, a premier telecommunications company, is actively seeking a Trade Development Representative to join their team.
Job purpose
To prioritize retailer visits with the objective of enhancing brand awareness and improving SIM and Float performance, while ensuring optimal visibility and merchandising standards at the point of purchase for SOS and Trash agents.
Oversee and execute core duties encompassing the primary functions of the role, ensuring alignment with organizational objectives and operational standards. Manage critical tasks and projects as assigned, maintaining high performance and accountability throughout all processes. Collaborate effectively with cross-functional teams to drive cohesive outcomes and foster productive relationships. Address challenges proactively, implementing solutions that enhance efficiency and contribute to overall success. Ensure compliance with policies, procedures, and industry regulations to uphold professional integrity and accountability.
SSO & Agent Recruitment & Mapping involves strategically overseeing the identification and recruitment of Agents, with a primary focus on mobile money outlets and high-traffic retail stores.
Revise the beat plan by conducting regular visits to SOS and Agents along predetermined route plans.
Provide and distribute essential business tools necessary for seamless transactions at SSO and agent locations. Additionally, conduct comprehensive training sessions for SOS and Trash Agents, ensuring they fully grasp and adhere to established operational processes.
Conduct anti-money laundering (AML) training sessions for agents and educate staff on safety and security officers (SOS) regarding know your customer (KYC) procedures as they pertain to the SIM registration (SIM REG) process.
Float and stock management responsibilities involve overseeing the distribution and monitoring of SIM cards to ensure agents maintain a sufficient supply. Additionally, maintaining the 1.5x stock rule for agents is crucial to prevent shortages. It is equally important to guarantee that Stock Sales Officers (SOS) have adequate SIM stock to facilitate new registration and activation processes efficiently.
Develop and uphold consistent merchandising standards by ensuring the availability of necessary merchandising materials at all SSO and Agent outlets.
We are seeking individuals with a strong academic foundation and relevant professional experience. Candidates should possess a degree in a related field, along with practical experience that aligns with the role’s demands. Additionally, applicants must demonstrate proficiency in key competencies and a commitment to continuous learning and professional development.
A Bachelor’s Degree or Diploma in Business, Marketing, or a related discipline is required for this role.
With a proven track record in your field, you bring substantial hands-on experience to the role, having successfully applied your expertise in practical, real-world scenarios. Your background includes [specific experience, e.g., “leading cross-functional teams,” “developing scalable solutions,” or “managing complex projects”], demonstrating your ability to deliver measurable results. You possess a deep understanding of [relevant industry standards, tools, or methodologies], ensuring your work aligns with both technical and business objectives. Additionally, your experience spans [X years] in [specific area], equipping you with the adaptability and problem-solving skills needed to thrive in dynamic environments.
Requires a minimum of one year’s experience in a sales and distribution capacity within the fast-moving consumer goods (FMCG) sector or telecommunications industry.
The essential qualifications for this position include proficiency in specific skills and the ability to effectively carry out the outlined duties. A strong background in the relevant field, as well as practical experience, is necessary. Key responsibilities involve managing projects, collaborating with team members, and ensuring tasks are completed within deadlines. Additionally, problem-solving skills and adaptability are highly valued, along with excellent communication abilities. Familiarity with industry-standard tools and software may also be required.
Dedicated to understanding and meeting client needs, this role emphasizes delivering exceptional service and fostering long-term relationships through attentive listening and tailored solutions. By prioritizing customer satisfaction, we ensure that every interaction is handled with professionalism, responsiveness, and a commitment to exceeding expectations.
Demonstrating exceptional proficiency in influencing stakeholders and negotiating terms is essential for this role. Candidates must exhibit strong interpersonal abilities to effectively sway decisions and secure advantageous outcomes through collaborative discussions. This requires the capacity to articulate compelling arguments, adapt communication styles to diverse audiences, and cultivate buy-in across varying levels of leadership and departments.
Networking and cultivating strategic alliances are essential responsibilities of this role. Building and maintaining professional relationships with key stakeholders, clients, and industry partners is required to enhance collaboration and drive mutual growth. Regular engagement with external entities is necessary to identify opportunities, share insights, and foster long-term connections that contribute to organizational success. Strong interpersonal skills and a proactive approach are critical for effectively managing these partnerships and ensuring alignment with business objectives.
Analytical thinking involves systematically evaluating information, identifying patterns, and solving complex problems through a structured approach. Professionals in this role must possess strong problem-solving skills, attention to detail, and the ability to interpret data accurately. They are responsible for breaking down intricate issues into manageable components, drawing logical conclusions, and making data-driven decisions. This skill set is essential for roles that require critical assessment, strategic planning, and the synthesis of diverse information to drive informed outcomes.
Qualified candidates fulfilling the specified criteria are invited to forward their cover letter, salary expectations, and a comprehensive curriculum vitae—including a daytime contact number—via email to jobs1@hcsaffiliatesgroup.com. The subject line should clearly indicate “TDR Nairobi South” to ensure prompt processing of the application.
Qualifications
BA/BSc/HND , Diploma
Experience Required
1 year
