Job Description
Fairmont The Norfolk presents unparalleled opportunities to deliver exceptional service and authentic local experiences in prestigious locations. As General Cashier, you will serve as a key ambassador for both the brand and the hotel, overseeing critical financial operations. Your responsibilities will encompass managing Front Office, Food & Beverage, and all other departmental float handlers, alongside handling cash exchange and remittances with precision and professionalism.
Responsibilities include overseeing daily operations, managing a team of professionals, and ensuring adherence to company policies and industry regulations. Additionally, the role requires developing and implementing strategic initiatives to drive organizational growth, analyzing performance metrics to identify areas for improvement, and fostering a collaborative work environment. Other key tasks involve coordinating cross-departmental projects, representing the company in external engagements, and maintaining strong client relationships to enhance satisfaction and retention. The position demands exceptional leadership, communication, and problem-solving skills, along with a proven track record in a similar role. Proficiency in relevant software tools and a deep understanding of industry best practices are essential requirements.
Collect all remittance envelopes from the drop-safe for both Front Office Clerks and Food & Beverage Clerks, accompanied by an assigned witness, and cross-check them against the Daily Witness Sheet to ensure accuracy.
In collaboration with the witness, tally cash, checks, and credit card vouchers, ensuring they align with the Front Office Clerks’ and Food & Beverage Clerks’ computerized remittance report details.
The role involves compiling bank deposits for all checks and cash while maintaining the integrity of all cash collections until they are deposited.
To consolidate all credit card sales vouchers by respective credit card companies, reconcile them with computer-generated totals, and prepare them for daily banking deposits.
Daily updates and ongoing maintenance of transaction details are required from the Credit Card Company on a monthly basis.
Daily foreign exchange rates must be gathered from authorized bank sources and promptly entered into the PMS system.
To process approved petty cash requests from the Cluster Director of Finance and compile a Summary of Disbursements.
Responsibilities include reconciling and balancing the house bank account, as well as compiling and presenting periodic recapitulations of financial transactions.
To compile the General Cashier’s Daily Report, detail the day’s cash receipts and all additional payments received, ensuring it is ready for review and finalization by the Income Auditor and Finance Manager.
To compile cash and foreign exchange control reports as mandated by applicable local regulations.
To guarantee that cash advances are only issued upon obtaining approval from both the General Manager and the Director of Finance.
When necessary, provide support for conducting unannounced cash verifications.
Assist in monitoring all drafts forwarded for bank clearance and coordinate with the Finance Manager to address any pending items currently in hand.
Possesses comprehensive operational expertise and leadership capacity to oversee, refine, and instruct all assigned duties and responsibilities at the designated workplace to meet established standards.
To ensure seamless operations, you must demonstrate exceptional adaptability by seamlessly transitioning between various sub-departments within the Accounting & Finance Department, as well as other hotel departments, as directed by the Finance Manager.
Possessing comprehensive knowledge of all services and facilities provided by the hotel is essential.
To ensure Front Office Clerks and Food & Beverage Clerks have sufficient change on hand, you will be responsible for preparing the necessary amounts and forecasting additional requirements for extended weekends or public holidays.
Front Office Clerks will receive reimbursement for any disbursements they have made, including any amounts owed back.
To ensure the preservation and administration of unclaimed wages, safeguarding their integrity and security.
Our role involves supporting the development of Hermetists by equipping them with essential skills, such as detecting counterfeit banknotes, validating checks, and verifying credit cards, so they can perform their duties with optimal efficiency.
Support quarterly, biannual, and annual inventory audits for operational equipment.
Additionally, the position requires performing any other pertinent tasks or responsibilities as directed by the Finance Manager.
To liaise with payroll and the external firm responsible for local pension withholdings, as well as any other levies mandated by the hotel or local governing bodies, ensuring all deductions are processed and submitted promptly for payment.
To ensure the hotel’s payroll is processed correctly and efficiently in accordance with established guidelines and deadlines.
To oversee the accurate preparation and upkeep of comprehensive Hermetists records, essential for determining contributions to various local funds.
We are seeking a highly motivated professional with a proven track record in [specific field or industry] and a minimum of [X years] of relevant experience. The ideal candidate will possess strong analytical skills, exceptional problem-solving abilities, and a deep understanding of [specific tools, methodologies, or frameworks]. A Bachelor’s degree in [relevant field] is required, while an advanced degree is strongly preferred. Excellent communication and interpersonal skills are essential, along with the ability to collaborate effectively in cross-functional teams. Proficiency in [specific software, programming languages, or systems] is a must, and prior experience in [specific industry or role] is highly advantageous. The successful applicant will demonstrate a commitment to continuous learning and adaptability in a fast-paced environment.
Hold a bachelor’s degree in Finance, Accounting, or a closely related discipline.
A minimum of two years of cash-handling experience, ideally within a hotel or hospitality environment, is required.
Demonstrates strong working knowledge of computer systems, with particular expertise in point-of-sale (POS) software and financial management applications.
Proficient in advanced mathematical concepts and capable of managing substantial financial transactions with precision.
Detail-oriented and highly organized professionals are sought, possessing exceptional proficiency in managing tasks and maintaining meticulous records.
Proficiency in financial regulations and cash handling procedures is required.
Exceptional customer service expertise, prioritizing client satisfaction and ensuring a seamless experience.
Proven capability to maintain high productivity while managing time-sensitive tasks and adhering to strict deadlines.
Effectively communicates in English with clarity and precision.
Individuals should possess a thorough understanding of foreign currency exchange procedures.
Capable of adapting to diverse shift schedules, including weekends and holidays as needed.
You have a proven track record of maintaining ethical standards and ensuring the security of financial operations.
Qualifications
BA/BSc/HND
Experience Required
2 years
