To fulfill the designated role, the position aims to achieve specific organizational objectives by executing key responsibilities and leveraging core competencies. The primary goal involves contributing to the company’s success through meticulous execution of duties, adherence to established protocols, and collaboration with cross-functional teams. This role requires a candidate who demonstrates proficiency in relevant skills, possesses the necessary qualifications, and exhibits a commitment to professional growth and excellence. Key responsibilities include managing projects, analyzing data, and supporting operational efficiency, while essential requirements encompass educational background, technical expertise, and relevant experience.
This position is designed to advance SHOCK’s health objectives by rigorously executing clinical services policies within the designated facility. Key responsibilities include delivering exceptional patient care, overseeing clinical operations, and strictly following standardized treatment guidelines. Additionally, the role encompasses managing patient referrals, maintaining precise medical documentation, safeguarding patient confidentiality, and fostering health education initiatives. Collaboration with cross-functional teams is essential to ensure the provision of holistic, responsive healthcare services aligned with SHOCK’s established benchmarks.
Oversee critical responsibilities and operational dimensions integral to the role, ensuring alignment with organizational objectives and strategic priorities. Execute essential functions encompassing project management, process optimization, and stakeholder coordination to drive efficiency and measurable outcomes. Address key dimensions including team leadership, client engagement, and performance monitoring to uphold service excellence and continuous improvement. Maintain accountability for deliverables, timelines, and resource allocation while fostering collaboration across departments to support cross-functional initiatives.
Oversee and execute a comprehensive range of duties to drive operational excellence and team performance, ensuring alignment with organizational goals. Develop, implement, and monitor strategies that enhance productivity, efficiency, and collaboration across departments. Lead project planning, execution, and delivery while maintaining strict adherence to budgetary constraints and timelines. Conduct thorough performance evaluations, provide constructive feedback, and foster professional growth opportunities for team members. Collaborate with senior leadership to align business objectives with team capabilities, ensuring sustainable success and innovation. Maintain open communication channels to address challenges promptly and uphold high standards of accountability and transparency.
Skilled in providing comprehensive clinical care, we seek a dedicated professional to oversee patient management with precision and compassion. Responsibilities include delivering high-quality healthcare services, coordinating treatment plans, and ensuring adherence to medical protocols. The ideal candidate will possess strong clinical expertise, exceptional interpersonal skills, and the ability to collaborate effectively within interdisciplinary teams. Proficiency in patient assessment, diagnosis, and evidence-based interventions is essential, along with a commitment to continuous professional development and patient-centered care.
Provide healthcare services to patients by collecting medical histories, conducting physical examinations, performing diagnostic tests, ordering appropriate treatments, monitoring patient progress, and delivering health education presentations.
Provide clinical care at designated medical facilities while overseeing the treatment of opportunistic infections in patients.
Implement SHOCK’s established health standards in the treatment and management of patients.
Foster prompt evaluation and appropriate referral of clients requiring additional intervention.
Provide expert guidance and counsel to patients, clients, and staff regarding health-related concerns.
Handle all incoming inquiries related to patient information, laboratory requests, radiographic imaging, prescription requests, and other relevant matters promptly and professionally.
Coordinate scheduling for specialist consultations, imaging studies, laboratory examinations, and other related procedures while ensuring patients receive clear instructions and pertinent information.
Maintains the integrity, accuracy, and confidentiality of all patient records in compliance with regulatory standards and organizational policies. Ensures proper documentation, secure storage, and timely retrieval of medical information while safeguarding sensitive data against unauthorized access or breaches. Adheres to HIPAA and other applicable privacy laws, implementing necessary protocols to protect patient confidentiality at all times.
Oversee the organization and examination of patient records, charts, and relevant documentation to ensure accuracy and completeness.
Gather and consolidate clinical data to produce detailed reports.
Gather and organize data pertinent to clinical services research initiatives.
Uphold strict confidentiality regarding all patient information and ensure adherence to applicable privacy regulations and protocols at all times.
Manages additional duties as required by the position, including but not limited to coordinating project timelines, facilitating team communications, and ensuring adherence to organizational standards and policies. May assist in budget tracking, vendor management, or performance evaluations, depending on departmental needs. Responsibilities may extend to drafting reports, maintaining records, or supporting cross-functional initiatives to enhance operational efficiency and compliance.
Deliver ongoing medical education and health training sessions as mandated by organizational or regulatory needs.
Collaborate effectively with colleagues and staff from various levels to uphold and enhance service quality standards.
Ensure diligent oversight of all assigned equipment and promptly notify the line manager of any necessary updates or concerns.
Job Requirements (Knowledge, Experience, and Skills):
Candidates should possess a strong foundation in relevant industry knowledge, supported by practical experience in similar roles. Essential skills include proficiency in key software or tools, effective communication abilities, and a demonstrated capacity for problem-solving. Additionally, attributes such as adaptability, teamwork, and a commitment to continuous learning are highly valued. Prior experience in a comparable position is often required, along with the ability to manage multiple tasks efficiently under tight deadlines. The ideal candidate will exhibit a proactive approach to challenges, strong organizational skills, and the capability to collaborate effectively with cross-functional teams.
Applicants must hold a relevant Bachelor’s degree or higher in a field pertinent to the position’s scope. Additionally, possession of advanced degrees, professional certifications, or specialized training that enhances the candidate’s expertise is strongly preferred. Educational credentials should align with the core responsibilities and technical demands of the role.
A Bachelor’s degree in Clinical Medicine and Community Health or a Diploma in Clinical Medicine and Surgery is required.
Highly qualified candidates will possess a degree in a relevant field, along with a minimum of five years of progressive experience in a comparable role. Excellent analytical and problem-solving skills are essential, along with the ability to work effectively under pressure. Strong communication and interpersonal skills are required to collaborate with cross-functional teams and stakeholders. The ideal candidate will demonstrate a proven track record of leadership and the capacity to drive strategic initiatives. Familiarity with industry-specific tools and technologies is a must, and adherence to professional standards and ethical practices is non-negotiable.
Requires a minimum of three to five years of direct clinical practice within a hospital or healthcare institution, during which candidates must have delivered hands-on patient care.
A Registered Clinical Officer, preferably with training from the Kenya Medical Training College (KMTC), is sought for this role.
Registration with the Clinical Officer’s Council and possession of a current, active practicing license are essential prerequisites for this role.
Individuals should possess foundational knowledge or hands-on experience in HIV-related care, prevention, and treatment. This includes familiarity with protocols for HIV testing, counseling, and support services, as well as awareness of current guidelines and best practices in the field. Prior engagement in HIV education programs, clinical exposure, or community outreach initiatives is highly desirable.
Required qualifications for this position include specialized, job-specific skills and knowledge essential to performing the duties effectively. The ideal candidate will possess unique competencies and technical expertise directly relevant to the role’s demands. Additionally, familiarity with industry-specific tools, methodologies, and best practices is expected to ensure optimal performance and contribute to the team’s success.
Proficiency in community-based healthcare delivery or service provision within underserved regions is strongly preferred.
Proficiency in general medicine, primary healthcare, and the management of prevalent medical conditions is required.
Possesses expertise in handling opportunistic infections and addressing medical conditions prevalent in areas with limited resources.
Skilled in managing patient referrals and facilitating access to specialized medical services with precision and efficiency.
Skilled in operating medical and clinical instruments essential for accurate diagnosis and effective treatment.
Skilled in obtaining comprehensive patient medical histories, conducting detailed physical examinations, and ordering relevant diagnostic tests. Proficient in accurately diagnosing conditions, prescribing appropriate treatments, and providing ongoing patient follow-up care.
Conduct outpatient surgical interventions under proper medical protocols.
Functional competencies include proficient knowledge of industry-specific tools, software, and methodologies essential for executing job duties effectively. The ideal candidate must demonstrate expertise in relevant technical or operational processes, ensuring seamless workflow integration and optimal performance outcomes. Strong analytical abilities, problem-solving skills, and adaptability to evolving technological or procedural demands are critical requirements. Additionally, familiarity with compliance standards, regulatory frameworks, and best practices in the field is expected to uphold organizational policies and maintain high-quality deliverables.
Demonstrates advanced proficiency in clinical practices, ensuring adherence to evidence-based standards while delivering high-quality patient care. Requires a minimum of five years of specialized experience in a relevant healthcare field, along with current license and certification in the applicable specialty. Responsibilities include assessing patient conditions, developing and implementing individualized treatment plans, and collaborating with interdisciplinary teams to optimize therapeutic outcomes. Additionally, provides mentorship to junior staff, participates in quality improvement initiatives, and maintains up-to-date knowledge of emerging medical advancements and protocols.
We oversee the comprehensive coordination of patient care, ensuring seamless communication among healthcare providers, families, and support services. This involves maintaining accurate medical records, scheduling appointments, and addressing patient concerns promptly. Strong organizational and interpersonal skills are essential to manage diverse needs efficiently. Additionally, we facilitate discharge planning, coordinate insurance verification, and ensure compliance with healthcare regulations. A background in healthcare administration or a related field is preferred, along with proficiency in electronic health record (EHR) systems.
Seeking a dynamic professional to facilitate referral processes and manage coordination efforts across departments. This role involves developing and maintaining strong relationships with external partners, ensuring seamless transitions for referrals, and overseeing the alignment of resources to meet organizational objectives. The individual must demonstrate exceptional communication skills, attention to detail, and the ability to prioritize tasks in a fast-paced environment. Proficiency in CRM systems, data tracking, and reporting is essential, along with a commitment to compliance and ethical standards.
Responsible for organizing, maintaining, and securely storing all patient health information in accordance with regulatory standards and organizational policies. Duties include verifying the accuracy and completeness of medical records, ensuring timely updates, and facilitating authorized access while maintaining confidentiality. Requires proficiency in electronic health record (EHR) systems, strong attention to detail, and adherence to HIPAA and other privacy regulations. May assist with audits, coding reviews, and data retrieval as needed.
We are seeking a dedicated professional to oversee the oversight and maintenance of medical equipment within our healthcare facility. This role involves ensuring all devices are operational, compliant with regulatory standards, and properly documented. Responsibilities include conducting routine inspections, coordinating repairs, managing inventory, and training staff on equipment usage. The ideal candidate will possess strong technical aptitude, meticulous attention to detail, and the ability to troubleshoot issues efficiently. Familiarity with healthcare regulations and prior experience in medical equipment management are required.
Behavioral Competencies/Attributes:
We seek candidates who demonstrate strong adaptability and resilience in dynamic work environments, enabling them to navigate challenges with confidence and composure. Exceptional interpersonal skills are essential for fostering collaborative relationships, resolving conflicts effectively, and promoting a positive team culture. Integrity and ethical conduct are non-negotiable, ensuring adherence to company values and professional standards in all interactions. The ideal candidate will exhibit proactive problem-solving abilities, taking initiative to identify opportunities and implement practical solutions. Robust communication skills, both written and verbal, are required to articulate ideas clearly and engage stakeholders at all levels. Commitment to continuous professional development and a growth mindset are highly valued, encouraging lifelong learning and skill enhancement.
We require meticulous attention to detail to ensure accuracy in all tasks and deliverables. This includes thoroughly reviewing information, identifying discrepancies, and maintaining high standards of precision in your work. Strong analytical skills are essential for spotting errors and inconsistencies, while a commitment to thoroughness helps prevent mistakes before they occur. Your role demands consistent focus and a proactive approach to verifying data and processes to uphold quality standards.
We seek a compassionate and patient-focused professional to deliver empathetic care. This role requires a strong commitment to understanding and addressing individual patient needs with kindness and attentiveness. You will prioritize patient comfort, dignity, and well-being in every interaction, ensuring a supportive and respectful environment. Excellent communication skills, active listening, and a dedication to fostering trust are essential.
Upholding the highest standards of ethical conduct and integrity is a cornerstone of this role. This position requires unwavering adherence to ethical principles, transparency in decision-making, and a commitment to maintaining integrity in all professional interactions. The successful candidate must demonstrate a strong moral compass, accountability for their actions, and a dedication to fostering a culture of trust and honesty within the organization.
Analytical thinking and informed decision-making are essential skills for this role, requiring the ability to assess complex situations, identify root causes, and develop effective solutions. Candidates must demonstrate sound judgment, prioritize tasks efficiently, and adapt strategies as needed to address challenges. Strong problem-solving capabilities, along with the capacity to evaluate risks and weigh potential outcomes, are critical for driving successful results. The position demands a proactive approach to troubleshooting, ensuring timely and well-reasoned resolutions to operational or strategic issues.
Highly adaptable and flexible professionals thrive in dynamic environments, readily adjusting to evolving priorities, shifting demands, and unforeseen challenges with composure and resourcefulness. These individuals excel in roles requiring responsiveness to change, whether through pivoting strategies, mastering new tools, or accommodating varying workloads. They demonstrate resilience in the face of ambiguity, maintain productivity amid uncertainty, and embrace diverse perspectives to drive continuous improvement. Employers value such candidates for their capacity to navigate complexity, foster innovation, and sustain performance in fast-paced or unpredictable settings, ensuring organizational agility and long-term success.
To initiate the application process, kindly follow the prescribed method outlined for submission. Ensure all required documentation and information are prepared in accordance with the specified guidelines to facilitate a seamless review. Adhere to the outlined steps to ensure your application is considered without delay.
We embrace diversity and are committed to equal opportunity employment. All qualified applicants are invited to submit their applications, including a detailed cover letter and CV, to recruitment@shofco.org. Please ensure the subject line clearly states “Clinical Officer-Mathieu.” Only those who are shortlisted will be contacted. Applications must be received no later than June 20, 2026.
Qualifications
BA/BSc/HND , Diploma , Professional Certificate
Experience Required
3 - 5 years
