Our client, a prominent telecommunications provider, is actively seeking to appoint a Trade Development Representative.
To provide a detailed summary of the role’s primary objectives and contributions to the organization.
To prioritize in-person channel visits, enhancing retailer awareness and improving SIMs and Float performance while ensuring optimal visibility and merchandising at the point of purchase for SOS and Trash agents.
Oversee and execute a diverse range of critical duties, ensuring alignment with organizational objectives and industry standards. Develop, implement, and monitor strategies to enhance operational efficiency, productivity, and quality across all assigned functions. Collaborate with cross-functional teams to identify opportunities for improvement, streamline processes, and drive sustainable growth. Maintain compliance with legal, regulatory, and ethical guidelines while fostering a culture of accountability and continuous innovation. Prepare detailed reports, analyze performance metrics, and present actionable insights to senior leadership to support data-driven decision-making. Mentor and develop team members, fostering professional growth and fostering a high-performance work environment.
Proactively oversee the identification, recruitment, and strategic mapping of Agents, with a primary focus on mobile money outlets and high-traffic retail stores.
Regularly conduct visits to SOS and Agents by following the agreed route plans (beat plans).
Provide essential business tools necessary for seamless transactions at SSO and agent outlets, ensuring agents are fully equipped for their roles. Offer comprehensive training to SOS and Trash Agents on operational processes to enhance efficiency and service delivery.
Conduct AML training sessions and assess agents’ understanding of Anti-Money Laundering (AML) protocols, while also educating them on the Know Your Customer (KYC) process as it pertains to SIM REG compliance.
Float and stock management, along with sales oversight, involve closely tracking inventory levels and ensuring adherence to the 1.5x stock rule for agents, while also guaranteeing that SOS maintain sufficient SIM stock for seamless new registrations and activations.
Develop and uphold merchandising standards by ensuring the availability of merchandising materials at SOS and Agent outlets.
We are seeking a candidate with a strong academic foundation and relevant professional experience to join our team. The ideal applicant will possess the necessary educational credentials and practical expertise to excel in this role.
A degree in Business, Marketing, or a closely related discipline, either at the diploma or bachelor’s level, is required.
Experience
With a minimum of one year of hands-on experience in sales and distribution within the Fast-Moving Consumer Goods (FMCG) or telecommunications (Telcos) sectors, candidates should demonstrate a proven track record in driving revenue growth and optimizing distribution channels.
We are seeking a candidate who demonstrates proficiency in a range of key competencies, including strong analytical skills to interpret complex data and drive informed decision-making. The ideal applicant will possess excellent communication abilities to articulate insights clearly and collaborate effectively across teams. Additionally, the role requires demonstrated leadership in guiding projects, managing stakeholders, and fostering a culture of innovation and accountability. Problem-solving acumen and adaptability are essential to navigate challenges and align strategies with organizational goals. Experience in [specific industry or function, if applicable] is a valuable asset, as is a track record of delivering measurable results in dynamic environments. Proficiency with relevant tools and technologies, along with a commitment to continuous learning, will further enhance your ability to contribute to our team’s success.
We are committed to delivering exceptional service by prioritizing the needs and preferences of our clients at every touchpoint. Our goal is to ensure a seamless and satisfactory experience that fosters long-term relationships and brand loyalty. This role requires a proactive approach to understanding customer challenges, addressing concerns promptly, and exceeding expectations through personalized solutions. Strong interpersonal skills, empathy, and a results-driven mindset are essential to thrive in this position.
Demonstrated ability to persuade stakeholders and achieve mutually beneficial agreements through tactful negotiation and compelling communication is essential.
Networking and cultivating strategic partnerships are essential components of this role, requiring the ability to establish and maintain mutually beneficial relationships with key stakeholders, industry leaders, and external organizations. The successful candidate will demonstrate strong interpersonal skills, effective communication abilities, and a proactive approach to identifying and pursuing partnership opportunities that align with organizational objectives. Responsibilities include identifying potential collaborators, negotiating agreements, and ensuring seamless collaboration to drive shared goals and enhance business growth.
Analytical thinking involves systematically evaluating information, identifying patterns, and drawing logical conclusions to solve complex problems. Individuals with strong analytical skills assess data meticulously, detect inconsistencies, and develop structured approaches to decision-making. This capability is essential for roles requiring problem-solving, strategic planning, and evidence-based reasoning, enabling professionals to optimize processes and mitigate risks. Employers seek candidates who can dissect challenges, interpret trends, and implement data-driven solutions to enhance operational efficiency and innovation.
Qualified candidates who fulfill the specified criteria are encouraged to submit their application, including a cover letter, expected salary, and a comprehensive CV with a daytime contact number, to jobs1@hcsaffiliatesgroup.com. The email subject line should clearly indicate “TDR Nairobi South.”
Qualifications
BA/BSc/HND , Diploma
Experience Required
1 year
