We are seeking a highly motivated individual to join our team as a [Job Title]. The ideal candidate will possess a [specific degree or certification] along with [X] years of experience in [relevant field]. Key responsibilities include [detailed task or project], [additional responsibility], and [another responsibility]. Proficiency in [specific software/tool] is required, and familiarity with [industry-standard practice or methodology] is highly desirable. Strong problem-solving skills, excellent communication abilities, and the capacity to work collaboratively in a fast-paced environment are essential. The successful applicant will be responsible for [specific outcome or deliverable] while contributing to [company goal or team objective]. This role offers an opportunity to [career growth or learning prospect] within a dynamic and innovative organization.
Fairmont The Norfolk presents a dynamic opportunity to deliver exceptional service and immersive, locally-rooted experiences in premier locations. As General Cashier, you will embody the brand’s ethos and represent your hotel with distinction. This pivotal role encompasses oversight of Front Office operations, Food & Beverage services, and coordination with all other departmental float handlers. Additionally, you will manage cash exchange transactions and oversee remittance processes.
Responsibilities include overseeing daily operations, managing a team of professionals, and ensuring adherence to company policies and procedures. Additionally, the role involves developing strategic plans to enhance efficiency, conducting performance evaluations, and fostering a collaborative work environment. It may also require coordinating with other departments to align goals, analyzing data to identify trends, and implementing improvements as needed. The position demands strong leadership skills, exceptional organizational abilities, and a deep understanding of industry best practices.
With an assigned witness, gather all remittance envelopes from the drop-safe for Front Office Clerks and Food & Beverage Clerks. Subsequently, cross-reference these envelopes with the Daily Witness Sheet to ensure accuracy.
To collaborate with the witness in tallying cash, checks, and credit card vouchers, then cross-referencing these totals with the computerized remittance reports provided by the Front Office Clerks and Food & Beverage Clerks.
To process bank deposits for all checks and cash transactions and maintain the integrity of cash collections by ensuring they are deposited in full.
To consolidate daily credit card sales vouchers by credit card company, reconcile them with the corresponding computer-generated totals, and prepare the documentation for banking submission.
To ensure the ongoing accuracy of transaction details, daily updates and monthly maintenance of records are required by the Credit Card Company.
To gather daily foreign exchange rates from bank sources and ensure their timely entry into the PMS system.
To process and release petty cash requests that have received approval from the Cluster Director of Finance, as well as to compile and prepare a Summary of Disbursements.
The incumbent will be tasked with reconciling and balancing the company’s house bank accounts on a regular basis, in addition to preparing detailed recapitulative reports at scheduled intervals.
To compile the General Cashier’s Daily Report, meticulously record all cash collections and additional payments received throughout the day for subsequent review and finalization by the Income Auditor and Finance Manager.
To generate cash and foreign exchange control reports as mandated by local regulatory requirements.
To guarantee that cash advances are issued only upon securing approval from both the General Manager and the Director of Finance.
When necessary, provide support in conducting unannounced cash verification procedures.
To facilitate the timely clearance of drafts forwarded to the bank, the incumbent will collaborate closely with the Finance Manager to address any outstanding items currently in possession.
Demonstrates comprehensive operational proficiency and leadership ability to oversee, refine, and execute all assigned responsibilities and duties within the designated workplace to the established standards.
As a dynamic professional, you must demonstrate exceptional flexibility to seamlessly transition between various sub-departments within the Accounting & Finance Department or any other designated hotel department, as instructed by the Finance Manager.
To ensure comprehensive knowledge of all available services and amenities provided by the hotel.
To ensure Front Office Clerks and Food & Beverage Clerks have the necessary change, it is essential to prepare and plan for additional quantities during extended weekends or holiday periods.
Front Office Clerks will be reimbursed for any disbursements they make, commonly referred to as due backs.
To ensure the safeguarding and management of unclaimed wages, ensuring proper custody and support mechanisms are in place.
To support the development of our Hermetists, ensuring they acquire essential competencies—such as detecting counterfeit banknotes, validating checks, and processing credit cards—to execute their responsibilities with optimal efficiency.
To support the execution of quarterly, semi-annual, and annual inventory assessments for operational equipment.
Perform additional duties as deemed appropriate by the Finance Manager to support operational needs.
To facilitate collaboration with payroll and external service providers, manage the withholding of local pension contributions and any additional levies mandated by the hotel or local authorities, ensuring prompt and accurate processing of payments.
The role involves ensuring the hotel’s payroll is processed accurately and promptly in accordance with established guidelines and standards.
To compile and update comprehensive Hermetists records essential for computing diverse local funds contributions.
Bachelor’s degree in a related field or equivalent practical experience is required. Proficiency in relevant software tools and technologies is essential. Strong analytical and problem-solving skills are a must. Excellent communication and teamwork abilities are necessary for success in this role. Prior experience in a similar position is highly desirable. Attention to detail and a commitment to delivering high-quality work are critical. Ability to manage multiple tasks and meet deadlines is crucial. Familiarity with industry best practices and compliance standards is expected.
A bachelor’s degree in Finance, Accounting, or a closely related discipline is required.
A minimum of two years of experience in a cashier role, ideally within a hotel or hospitality environment, is required.
Experienced professionals should possess strong skills in computer systems, with a deep understanding of point-of-sale (POS) software and financial management tools.
Possesses robust mathematical proficiency along with meticulous attention to detail to manage substantial financial transactions with precision.
Demonstrated proficiency in meticulous detail orientation and effective organizational capabilities.
Proficiency in financial regulations and cash handling procedures is essential.
Exceptional ability to deliver superior customer service, prioritizing satisfaction and fostering positive client relationships.
Aptitude for performing effectively in high-pressure environments while consistently fulfilling deadlines.
Fluent and articulate English communication skills are essential.
Proficiency in international currency exchange operations is required.
Demonstrated ability to adapt to different work schedules, including weekends and holidays as needed.
Maintained an impeccable standard of honesty and reliability in the management and processing of financial transactions.
Qualifications
BA/BSc/HND
Experience Required
2 years
