ABOUT THE OPPORTUNITY AND RESPONSIBILITIES
This role offers the chance to engage directly with entrepreneur clients within Komodo communities. Serving on the Business Growth Services team, you will play a key role in empowering Kenyan micro and small entrepreneurs, fostering the development of resilient and prosperous communities.
The primary duties associated with these roles comprise:
We are seeking a dynamic professional to drive client engagement and expand our market reach, dedicating approximately 10% of their efforts to client mobilization initiatives. The ideal candidate will possess a proven track record in fostering client relationships and implementing strategic outreach programs to enhance retention and acquisition. Responsibilities include identifying high-potential clients, developing tailored engagement strategies, and coordinating cross-functional efforts to ensure seamless service delivery. Strong interpersonal skills and a results-driven mindset are essential to cultivate lasting partnerships and drive sustainable growth.
Proactively recruit and onboard entrepreneurs who meet the established program enrollment criteria.
Ensure community participants are informed of program details and verify receipt of all communications.
As an Ambassador for Inkomoko, you will serve as the organization’s representative, engaging with and fostering relationships within existing community structures.
Provide guidance to ensure participants align with the community’s cultural values and existing business frameworks.
To ensure transparency and enable informed decision-making, promptly inform Inkomoko leadership of any obstacles encountered by participants throughout program execution.
A significant forty percent of this role is dedicated to training responsibilities, which encompass conducting comprehensive training sessions, developing educational materials, and ensuring participants acquire the necessary skills and knowledge to perform their roles effectively. This includes coordinating with various departments to tailor training programs to specific needs, evaluating training effectiveness, and implementing continuous improvement initiatives to enhance learning outcomes. Additionally, the position requires staying current with industry trends and advancements to integrate the latest best practices into training curricula.
Ensure that every entrepreneur participating in the program remains fully informed and attends all scheduled training sessions without exception.
Responsibilities include coordinating all logistical aspects of training sessions, such as preparing and distributing training materials, arranging the training environment, tracking participant attendance, and ensuring sessions commence punctually.
Deliver the training utilizing Inkomoko’s training materials in Somali, Kiswahili, and English.
Evaluate current training modules and recommend any required modifications to the Senior Trainer.
Ensure all training programs are completed punctually and within the allocated budgetary constraints.
Business consulting and client relationship management account for 40% of the role, involving the development of strategic solutions, fostering long-term partnerships, and ensuring client satisfaction. Key responsibilities include analyzing business challenges, recommending improvements, and maintaining strong communication with stakeholders. This position requires exceptional problem-solving skills, a deep understanding of industry trends, and the ability to build trust with clients. Proficiency in consulting methodologies and client engagement strategies is essential, along with a track record of delivering measurable results.
The onboarding process for entrepreneurs encompasses baseline monitoring and evaluation (M&E) measures, which are systematically recorded in our digital platform.
Monthly visits to sites are conducted to evaluate business requirements and identify growth opportunities.
Prepare comprehensive cash flow statements and undertake detailed profitability analyses in collaboration with clients to provide actionable financial insights.
Offer strategic, well-informed, and pragmatic guidance to assist clients in achieving their goals, or to realign those goals toward enhanced sustainability and profitability.
Our role involves conducting regular on-site visits to deliver immediate advisory services, enabling businesses to adapt to evolving conditions and expand their operations effectively.
Professional Rewriting:
Facilitate client integration with Inkomomo’s additional service offerings, such as financial solutions and training programs.
Maintain the clients’ business information with precision and ensure it remains current at all times.
Assist investment colleagues by processing investment applications, conducting thorough due diligence reviews, and managing clients’ credit payments efficiently.
Community activities coordination and administration involves overseeing 10% of operational responsibilities, focusing on organizing, planning, and managing community engagement initiatives to ensure smooth execution and alignment with organizational objectives. This role entails collaborating with stakeholders, monitoring event progress, and maintaining accurate records to track participation and outcomes. Additionally, the position requires adherence to established policies and procedures while fostering a positive and inclusive environment for all participants. Strong organizational skills, attention to detail, and the ability to multitask in a dynamic setting are essential for success in this position.
Build collaborative relationships with all partners and local authorities in Lower to foster mutual trust and cooperation.
Prepare and submit weekly and monthly reports promptly in accordance with established deadlines.
Represent Inkomoko’s interests and initiatives in Lower with professionalism and dedication, serving as its official representative in the region.
Collaborate effectively with the Senior Business Development Advisor and the Business Development Manager to plan and execute community engagement initiatives.
Provide support to Inkomoko staff in managing all internal and external communications within the country.
Make sure activities in the community are done in a timely manner.
Provide support to the Monitoring and Evaluation team in conducting surveys and gathering data in Lower.
Offer comprehensive administrative assistance as required to ensure efficient operational workflows and support across various tasks and departments.
Execute additional tasks or assignments as directed by management.
Seeking a highly motivated professional to join our team, requiring a Bachelor’s degree in a relevant field, along with a minimum of five years of hands-on experience in the industry. The ideal candidate must demonstrate strong analytical skills, exceptional problem-solving abilities, and proficiency in [mention specific tools/software if applicable]. Excellent communication and teamwork capabilities are essential, as the role involves collaborating with cross-functional teams to drive projects forward. Additionally, familiarity with [industry-specific regulations or standards] and a track record of delivering measurable results are highly valued. Proficiency in [specific language or technical skill] is a plus.
WHO WE ARE LOOKING FOR
Individuals should possess fundamental IT competencies, including proficiency with Microsoft Office applications such as Excel and PowerPoint.
Proven ability to build strong relationships through coaching, active listening, and empathetic engagement, fostering trust and rapport in all interactions.
A high level of proficiency in both written and verbal communication in English, Swahili, and Turkey is essential for this role.
Individuals should possess a fundamental comprehension of and enthusiasm for enterprises categorized as micro or small in scale.
Demonstrate a proactive mindset, self-motivation, and the ability to adapt and grow quickly in dynamic environments.
Proven expertise in financial management and accounting, coupled with a comprehensive understanding of Kenya’s business financial regulations.
Dynamic and results-driven, able to thrive in fast-paced environments and meet deadlines effectively.
Effective written and verbal communication abilities are essential, encompassing clear articulation of ideas and active listening to facilitate understanding and collaboration.
Demonstrates resilience, ethical conduct, and strong analytical reasoning capabilities.
Energetic and highly personable individuals thrive in this role, as it demands frequent interaction with diverse groups. Strong communication skills are essential to build rapport and maintain positive relationships with clients and colleagues alike. The ideal candidate will demonstrate enthusiasm and adaptability in fast-paced environments while fostering a collaborative and welcoming atmosphere.
We seek a highly ethical and skilled professional who demonstrates integrity and dedication in all aspects of their work. The ideal candidate will uphold the highest standards of professionalism, ensuring accuracy, reliability, and adherence to company policies and industry regulations. They will maintain a strong commitment to ethical practices while delivering exceptional service and fostering trust with colleagues, clients, and stakeholders.
Currently enrolled in or holding a university degree in Business Administration, Entrepreneurship, or a closely related discipline.
Resides within the designated geographic area.
Possessing a smartphone with 24-hour availability would be advantageous for this role.
We are seeking a highly skilled professional who demonstrates strong proficiency in key competency areas, including but not limited to analytical thinking, problem-solving, and effective communication. The ideal candidate will possess a proven ability to manage complex projects, adapt to dynamic environments, and collaborate seamlessly across teams. Additionally, expertise in [specific tools/software, if applicable] and a commitment to continuous learning are highly desirable. The role requires a proactive approach, meticulous attention to detail, and a dedication to delivering high-quality results.
We are looking for someone who;
Instills Trust by consistently honoring commitments, cultivating credibility through transparent and honest communication, and demonstrating sincere concern for the well-being of team members.
Demonstrates Courageous Action by proactively tackling challenging situations with honesty and confidence; willingly embraces fresh prospects; and fully accepts accountability for personal contributions.
Gathers and analyzes pertinent information and solicits input as necessary, then takes decisive action within their defined scope of authority, while recognizing the appropriate occasions to escalate concerns or request further guidance.
Competitive benefits package including comprehensive health, dental, and vision insurance, retirement savings plans with company matching contributions, paid time off and holidays, flexible work arrangements, professional development opportunities, and wellness programs to support overall well-being.
WHAT YOU’LL GET
This position offers an exceptional chance to contribute to a rapidly expanding organization with a strong sense of purpose. The compensation package features a supportive workplace culture alongside highly competitive remuneration.
A competitive salary is offered, along with the possibility of a performance-based bonus tied to key performance indicators (KPIs).
Benefits encompass comprehensive health insurance coverage, paid annual leave, exclusive staff savings initiatives, gender-neutral parental leave, structured sabbatical programs, and additional perks tailored to employee well-being and development.
Exceptional company culture fosters continuous learning and development while providing ample opportunities for career advancement.
A chance to collaborate with a skilled and diverse team of experts spanning the region.
Demonstrates a capability to foster substantial social change and support economic advancement.
Qualifications
BA/BSc/HND
