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Home Jobs Nairobi Enterprise IT Account Executive

Enterprise IT Account Executive

CDL Human Resource  · Consulting

Full Time Nairobi
Nairobi
Deadline: 9 September 2026
Posted June 11, 2026

Job Profile:

Overseeing current customer accounts involves maintaining strong relationships, ensuring satisfaction, and addressing any concerns promptly. This role requires a keen focus on client retention, proactive communication, and the ability to identify opportunities for upselling or cross-selling. Key responsibilities include reviewing account performance, resolving issues efficiently, and collaborating with internal teams to meet customer needs. Strong organizational and interpersonal skills are essential, along with a thorough understanding of the company’s products or services to deliver exceptional support.

Identify and cultivate new business prospects within the designated accounts to drive growth and expand revenue streams.

Expertly cultivating fresh, high-value target accounts to fuel revenue expansion through strategic outreach and relationship-building initiatives.

Overseeing the entire sales process, from initial prospect identification and outreach to cultivating client relationships and finalizing payment collections.

Responsible for achieving sales targets while providing quarterly performance reports to ensure alignment with objectives.

To foster strong connections between customers and the organization, ensuring seamless communication and alignment with company objectives.

Work collaboratively with various internal departments to consistently fulfill and exceed customer expectations.

Assist clients in overcoming complex business obstacles by ensuring our value proposition aligns seamlessly with their strategic goals.

Seeking a highly motivated individual to fill a critical role, the ideal candidate must possess a robust set of qualifications, including a bachelor’s degree in a relevant field, such as business administration, finance, or accounting. Additionally, a minimum of three years of professional experience in a similar capacity is required, with a proven track record of success in financial analysis, budget management, or strategic planning. Proficiency in industry-standard software, such as Microsoft Excel and QuickBooks, is essential, along with exceptional analytical, communication, and organizational skills. The ability to work independently, manage multiple priorities, and meet deadlines in a fast-paced environment is crucial. Strong interpersonal skills and the capacity to collaborate effectively with cross-functional teams are also necessary to thrive in this position.

Education: Applicants must possess a Bachelor’s degree or higher in a relevant field such as Computer Science, Engineering, Business Administration, or Information Technology. Equivalent professional experience may be considered in lieu of formal education for exceptional candidates. Proficiency in industry-standard tools, software, and methodologies is required, along with a commitment to continuous learning and staying updated with emerging trends. Strong analytical, problem-solving, and communication skills are essential to excel in this role.

A degree in a field related to information technology or business is required.

With experience in the field, candidates should possess a proven track record of professional achievements in relevant roles. Employers seek individuals who have successfully contributed to projects or initiatives within their industry, demonstrating competence and expertise. Prior positions should reflect a consistent ability to meet job requirements and deliver measurable results. Applicants are expected to showcase their background through quantifiable accomplishments, highlighting their impact in previous employment settings.

Seeking candidates with at least five to ten years of hands-on experience in selling enterprise-level IT products and services.

With at least five to ten years of experience in Account Management, you will bring a wealth of strategic insight and client-focused expertise to this role.

We are seeking a candidate with proven experience in enterprise IT products and a strong background in sales/account management, particularly within the FSI, government, and insurance sectors.

The ideal candidate must possess prior experience within an organization where the annual gross profit from sales reached a minimum of USD 1 million.

Candidate Profile:

Professionals should possess substantial experience in the commercialization of Enterprise IT solutions, encompassing both products and services, with a proven track record in sales engagements within this specialized domain.

A minimum of five to ten years of hands-on Account Management experience is required for this role.

Proficiency in East African operations constitutes an additional asset.

A demonstrated history of success in sales is essential.

A demonstrated history of success in account management is essential.

Certified by leading Original Equipment Manufacturers (OEMs) such as Oracle, Cisco, Check Point, Fortinet, Net App, Dell EMC, and Pure Storage.

Compensation includes a comprehensive benefits package designed to support your well-being and professional growth. Eligible employees may receive health, dental, and vision insurance, along with retirement savings plans featuring company contributions. Additional perks may include paid time off, flexible work arrangements, wellness programs, and professional development opportunities. Some positions may also offer bonuses, stock options, or other financial incentives to recognize performance and tenure.

Provides medical coverage services to individuals or groups, ensuring access to healthcare benefits and financial protection against medical expenses. Requires a thorough understanding of health insurance plans, regulatory compliance, and claims processing procedures. Responsibilities include evaluating policy applications, determining coverage eligibility, processing claims efficiently, and resolving disputes or inquiries related to benefits. Strong analytical skills, attention to detail, and the ability to communicate complex information clearly are essential. Familiarity with healthcare regulations, insurance software, and customer service best practices is preferred.

Covered last expenses may include those for family members or parents/parents-in-law.

The position involves overseeing and managing pension plans, ensuring compliance with regulations, and providing strategic guidance to participants. Duties include assessing pension fund performance, analyzing financial data, and advising on investment strategies to optimize returns. The role requires expertise in retirement planning, actuarial principles, and familiarity with government pension policies. Strong analytical skills, attention to detail, and the ability to communicate complex financial concepts clearly are essential. Additionally, the role entails collaborating with stakeholders to develop and implement pension-related policies and procedures.

The business provides a monthly airtime subsidy to support employees in fulfilling their job responsibilities, ensuring seamless communication and connectivity. Eligibility for this benefit is determined by the employee’s role and tenure, with the specific amount varying accordingly. To access the allowance, individuals must submit expense claims through the designated internal portal, adhering to the company’s reimbursement guidelines. Timely submission and accurate documentation are essential to avoid delays in processing. Employees are responsible for ensuring the airtime is used primarily for work-related purposes, in compliance with organizational policies.

Responsible for delivering goods, documents, or materials from one location to another in a timely and efficient manner, ensuring items are handled with care and transported securely to maintain their integrity. Duties include operating a vehicle to meet delivery schedules, inspecting cargo for damage or discrepancies, and providing customers or recipients with necessary documentation upon arrival. Must adhere to traffic laws, safety regulations, and company policies while maintaining clean and well-maintained transport vehicles to ensure optimal performance.

Qualifications

BA/BSc/HND , Professional Certificate

Experience Required

5 - 10 years

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