Job Description
We are seeking a results-driven professional to oversee and enhance business performance, ensuring strategic objectives are met with efficiency and precision. The ideal candidate will analyze financial data, monitor key performance indicators, and identify opportunities for growth and optimization. Responsibilities include developing actionable strategies to improve operational effectiveness, driving revenue generation, and fostering a culture of continuous improvement. Strong analytical skills, proficiency in data interpretation, and experience in business process optimization are essential. The role demands a proactive approach, exceptional problem-solving abilities, and the capacity to collaborate across departments to implement impactful solutions.
Compiles periodic budgets and forecasts to ensure financial planning aligns with organizational objectives.
Monthly, conduct a thorough examination of the Profit & Loss (P&L) statements and month-end reports to pinpoint any variances from established business plan objectives.
Take part in managerial meetings to assess advancement toward fulfilling business plan objectives and assist in creating the department’s yearly business plan.
Operation
Develop and maintain the departmental Standard Operating Procedures (SOP) Manual, which outlines performance benchmarks, policies, procedures, and service standards essential to the kitchen’s seamless operation in alignment with the Hotel’s established guidelines and municipal regulations.
Collaborate closely with the Senior Culinary team to spearhead the development of innovative menus and new products, leveraging meticulous analysis and precise costing to ensure successful execution.
Responsible for directing the planning and execution of successful food promotions.
Conduct weekly walkthroughs to ensure all departmental areas are consistently organized and maintained to a high standard of cleanliness.
Maintain rigorous adherence to food safety management and hygiene protocols, in strict compliance with the hotel’s established food safety and HACCP standards, throughout all departmental operations.
Ensure compliance with established food safety protocols across all Outlets, verifying adherence to regulatory requirements and internal standards. Oversee the maintenance of hygienic conditions, proper food handling practices, and accurate documentation to mitigate risks and uphold quality. Conduct routine inspections, address deviations promptly, and provide guidance to Outlet staff to reinforce best practices in food management.
Ensure all departmental reports, schedules, standard recipes, menus, food presentation photographs, and correspondences are prepared accurately and submitted punctually.
Conduct thorough market research to assess evolving consumer preferences and emerging trends in food menu development tailored to hotel guests and the local community.
Collaborate with departmental leaders within the designated scope to cultivate and sustain productive professional relationships.
Build and maintain relationships with community representatives and prospective guests through professional interactions as needed.
Overseeing a range of critical tasks, the role encompasses additional duties that support organizational objectives and ensure operational excellence. This includes managing cross-functional projects, maintaining compliance with industry regulations, and facilitating communication between departments to enhance efficiency. The position also requires monitoring performance metrics, identifying opportunities for improvement, and implementing strategic initiatives to drive growth. Furthermore, the individual will collaborate with leadership to align initiatives with company goals, ensuring seamless integration across all business functions.
Demonstrate comprehensive expertise in all food and beverage services, including their contents, preparation techniques, available outlets, and the hotel’s various services and features.
Implement stringent measures in adherence to the hotel’s food safety and hygiene protocols, specifically the Hazard Analysis Critical Control Points (HACCP) standards.
Possess a comprehensive understanding of hotel fire and life safety protocols, as well as emergency response procedures.
You are required to participate in all scheduled briefings, meetings, and training sessions as directed by management.
Project a polished and professional image through impeccable grooming and adherence to hygiene standards at all times.
Execute any additional duties deemed appropriate and assigned by hotel management.
Qualifications
Experienced in culinary arts within high-end luxury brand environments, consistently staying ahead of evolving culinary trends.
Proven leadership capabilities alongside exceptional communication skills are required to uphold rigorous standards and enforce company policies effectively.
Innovate and introduce creative solutions across retail, catering, and patient services to enhance operational excellence and customer satisfaction.
Develop meaningful connections with guests to foster positive interactions and enhance their overall experience.
Experienced in culinary production with a robust background in adhering to safety and sanitation standards.
Able to effectively prioritize tasks, communicate professionally, and maintain a strong commitment to delivering exceptional customer service.
Qualifications
BA/BSc/HND
