The position involves responsibilities centered around overseeing and implementing strategic initiatives to enhance operational efficiency and drive organizational growth. Key requirements include a proven track record in leadership, strong analytical abilities, and expertise in project management. The role demands exceptional communication skills to collaborate effectively with cross-functional teams and stakeholders. Additionally, the ideal candidate must possess a deep understanding of industry trends and regulatory compliance to ensure sustainable success. Proficiency in data analysis and proficiency with relevant software tools are essential for making informed business decisions.
Senior Product Managers at this tier function as primary owners, demonstrating a strong command of their domain. They are entrusted with driving the success of designated user segments and often oversee up to three country-specific or global division partnerships. With a high degree of autonomy, they proactively uncover customer pain points, translate strategic vision into actionable roadmaps, and deliver tangible outcomes with limited supervision.
Oversee and execute a comprehensive range of duties to ensure operational efficiency and team productivity, including managing daily workflows, coordinating project timelines, and facilitating cross-departmental collaboration. Monitor performance metrics, analyze data trends, and implement strategic improvements to enhance quality and meet organizational objectives. Serve as a primary point of contact for stakeholders, addressing inquiries, resolving conflicts, and maintaining transparent communication to foster trust and alignment. Develop and enforce policies, procedures, and best practices to uphold compliance with industry regulations and internal standards. Additionally, mentor and evaluate team members, providing guidance, feedback, and professional development opportunities to cultivate a high-performing and engaged workforce.
Discovery & User Insight: Spearheads the research process for designated user personas, systematically uncovering edge cases while transforming ambiguous user challenges into precise technical requirements and actionable tickets.
Strategy & Business Value (SRO): Independently interprets Business Value Metrics (BVMs) and computes Social Return on Investment (SRO) for assigned features. They substantiate the rationale behind feature development with fundamental data insights.
Data Fluency: Establishes quantifiable success metrics, specifically KPIs, for various features to effectively measure outcomes. Leverages analytics and data-driven insights to identify performance bottlenecks, diagnose underlying issues, and refine user journeys for enhanced conversion and engagement.
Validation & Prototyping: The role involves determining the most suitable prototyping approaches—such as Figma or paper prototypes—to assess solution viability. Features are deliberately scoped to MVPs, ensuring waste reduction and accelerated learning.
Partners collaboratively with Engineering to synchronize feature scope and available capacity. Proactively oversees and mitigates dependencies involving external teams, thereby preventing potential blockers and guaranteeing punctual delivery.
Technical System Design: Demonstrates a robust grasp of their feature’s technical stack. Constructively critiques engineering estimates and evaluates complexity assessments.
Tooling Mastery: Leverages expertise in Dragon Boat+Jira to optimize workflows as a Power User. Designs and configures dynamic dashboards and boards to enhance work efficiency while expertly managing intricate backlogs.
At this organization, you will have numerous opportunities for professional advancement and skill enhancement. The company is committed to fostering a culture of continuous learning and development, supporting employees in reaching their full potential. Through structured training programs, mentorship initiatives, and performance evaluations, we empower individuals to progress in their careers and assume greater responsibilities over time.
We foster a culture of continuous learning and prioritize the development of our employees through various initiatives. You will engage in weekly meetings with your manager, receive mentorship and training opportunities, and obtain regular performance feedback. Bi-annual career reviews will be conducted to assess your progress and align with your professional aspirations and long-term goals. Additionally, you will play an integral role in shaping an expanding organization while cultivating a fulfilling and sustainable career path.
The candidate must possess solid proficiency in hard skills pertinent to the role, including but not limited to technical expertise, industry-specific knowledge, and specialized tools or software relevant to the position. A demonstrated ability to apply these competencies in practical settings, such as project execution, problem-solving, or system management, is essential. Additionally, familiarity with current industry standards, methodologies, and best practices is required to ensure effective performance and adaptability in dynamic work environments.
Proficient in Strategic Analysis, with expertise in calculating Social Return on Investment (SRO) and applying Business Value Metrics (BVMs) to substantiate product-related decisions.
Technical Product Management: Requires a robust grasp of software development lifecycles and specialized technology stacks, coupled with the skill to convert user requirements into precise technical specifications.
Proficient in establishing key performance indicators and leveraging data analytics to identify performance declines while enhancing user conversion pathways.
Proficient with Dragon Boat+Jira, operating as a power user to design and customize intricate workflows, dashboards, and reporting frameworks that enhance team productivity and accelerate project velocity.
Prototyping: Demonstrates proficiency in creating both high-fidelity prototypes, such as those developed in Figma, and low-fidelity methods to efficiently test and validate product hypotheses.
We seek a candidate with exceptional interpersonal abilities, strong communication skills, and a proven capacity for teamwork to complement technical expertise. The ideal applicant will demonstrate adaptability in dynamic environments, leadership potential in collaborative settings, and a commitment to fostering inclusive workplaces. Additionally, problem-solving acumen, emotional intelligence, and the ability to build professional relationships across diverse teams are essential. This role requires a proactive mindset, resilience under pressure, and a dedication to continuous personal and professional development.
Proven track record of autonomy in delivering outcomes, assuming full responsibility for results with minimal need for direct supervision.
Strong stakeholder engagement requires exceptional negotiation abilities, enabling the effective management of expectations and the clear communication of intricate prioritization trade-offs to executive leadership.
Mentorship & Leadership: Demonstrates a strong aptitude for guiding junior team members in tactical implementation while cultivating an environment centered on responsibility and accountability within the product team.
Proficient in resolving complex challenges by effectively maneuvering through uncertainty and pinpointing critical edge cases within intricate user experiences.
Able to cultivate and sustain robust professional connections across various international and global divisions, ensuring strong and enduring partnerships.
A background encompassing relevant expertise and practical understanding of the subject is essential.
With a solid grasp of the product lifecycle—particularly the principles of Agile and Scrum methodologies—you will play a pivotal role in enhancing the product management workflow.
Qualifications
BA/BSc/HND
