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Home Jobs Nyeri People Operations Analytics and Reporting Specialist

People Operations Analytics and Reporting Specialist

Highlands Drinks Limited  · Manufacturing / Production / FMCG

Full Time Nyeri
Nyeri
Deadline: 28 May 2026
Posted May 22, 2026

Oversee a range of essential duties and responsibilities, ensuring adherence to established protocols and standards while driving operational excellence and team performance. Execute core tasks with precision, maintaining accountability for outcomes, and fostering a collaborative environment that supports organizational objectives. Address challenges proactively, leveraging problem-solving skills to mitigate risks and enhance productivity. Manage workflows efficiently, prioritizing responsibilities to meet deadlines and deliver measurable results. Communicate clearly and consistently to align stakeholders, ensuring transparency and alignment with strategic goals.

Workforce Reporting & Dashboards

Develop and maintain accurate, timely reports and interactive dashboards to provide insights into workforce metrics, trends, and performance. Analyze data from multiple sources to identify patterns, anomalies, and opportunities for improvement. Collaborate with HR, finance, and operational teams to ensure data integrity and alignment with business objectives. Design visually compelling and user-friendly dashboards that facilitate data-driven decision-making across the organization. Utilize advanced reporting tools and software to automate processes, enhance efficiency, and support strategic workforce planning. Present findings to stakeholders in clear, actionable formats to drive informed business decisions.

Craft and manage dynamic workforce dashboards, HR scorecards, and operational people reports to enhance workforce transparency and facilitate informed business decisions.

Compile comprehensive weekly and monthly workforce reports that detail headcount, labor costs, absenteeism, overtime/off-days, leave liability, workforce movements, labor productivity, and operational workforce trends with precision.

Design and oversee workforce reporting frameworks and KPI dashboards that track essential metrics, including revenue per employee, labor cost per liter, workforce productivity, attendance patterns, and manpower utilization.

Facilitate the enhancement, automation, and ongoing optimization of Power BI dashboards, workforce analytics trackers, and operational reporting tools to drive efficiency and data-driven decision-making.

Deliver precise, timely, and meaningful reporting strengthening operational governance, workforce planning, and executive decision-making throughout the organization.

We are seeking a skilled professional to join our team in the Workforce Analytics & Insights department. This role requires a deep understanding of data analysis techniques to interpret workforce trends, measure employee performance, and provide actionable insights to enhance organizational efficiency. Candidates must possess strong analytical skills, proficiency in data visualization tools, and experience with statistical modeling. Additionally, the ideal candidate will have a background in human resources or workforce management, along with the ability to translate complex data into clear, strategic recommendations. Responsibilities include developing workforce metrics, conducting predictive analyses, and presenting findings to stakeholders to support data-driven decision-making.

To support strategic business decision-making, evaluate workforce trends, labor productivity, attendance patterns, labor costs, workforce movements, engagement indicators, and operational risks.

Analyze market and operational data to detect emerging trends, irregularities, productivity shortfalls, workforce inefficiencies, and governance risks that demand immediate management oversight and prompt escalation.

Leverage data analytics and operational research to produce practical workforce insights, conduct thorough analyses, and formulate evidence-based recommendations that enhance workforce optimization, boost productivity, increase cost efficiency, and strengthen organizational effectiveness.

Utilize workforce analytics and trend reporting furnishing leadership teams with operational insights, thereby enhancing workforce planning and facilitating informed organizational decision-making.

Analyze workforce performance metrics to identify trends, evaluate efficiency, and generate operational reports that drive continuous improvement initiatives.

Conducting an in-depth examination of labor expenses and operational efficiency metrics, this role entails assessing workforce-related expenditures and evaluating productivity levels to identify opportunities for optimization and cost reduction. The position requires a meticulous approach to data analysis, leveraging financial and operational metrics to derive actionable insights that enhance profitability and streamline resource allocation. Proficiency in analytical tools, financial modeling, and report generation is essential, alongside a keen understanding of labor cost drivers and performance benchmarks. Key responsibilities include tracking labor expenditures, benchmarking productivity against industry standards, and collaborating with cross-functional teams to implement cost-saving initiatives without compromising operational effectiveness.

Monitor and analyze expenditures related to temporary staffing, assess labor costs on a perlite basis, evaluate revenue generated per employee, and track overall workforce productivity trends.

Conduct thorough evaluations of productivity metrics across commercial and manufacturing operations to identify trends, inefficiencies, and opportunities for enhancement.

Track workforce utilization metrics and operational efficiency benchmarks to identify trends, optimize resource allocation, and enhance overall productivity.

Monitor absenteeism, overtime, off-days, leave utilization, manpower deployment, and attendance trends to pinpoint operational risks, productivity inefficiencies, and financial inefficiencies.

Drive workforce optimization efforts by analyzing data, generating operational reports, and monitoring workforce efficiency metrics.

Produce comprehensive workforce productivity dashboards, conduct in-depth trend analyses, and deliver actionable operational insights to empower leadership with data-driven decision-making and enhance labor cost management initiatives.

We analyze outsourced labor models, optimize manpower utilization, and drive operational efficiency improvements across the organization.

Governance and compliance reporting involves the systematic collection, analysis, and presentation of data to ensure organizational adherence to regulatory requirements, internal policies, and industry standards. This role demands a thorough understanding of governance frameworks, risk management principles, and statutory obligations, along with expertise in data interpretation and reporting methodologies. Responsibilities include compiling comprehensive reports, monitoring compliance metrics, and identifying gaps or areas for improvement while collaborating with cross-functional teams to implement corrective actions. Strong analytical skills, attention to detail, and proficiency in relevant software tools are essential for accurate and timely reporting. Additionally, the position requires effective communication to convey findings, recommendations, and compliance status to stakeholders at various levels.

Support the development and maintenance of governance and workforce risk reporting systems, focusing on key areas such as attendance tracking, absenteeism analysis, disciplinary case management, leave administration, overtime and off-day monitoring, workforce control measures, and operational compliance trends.

Monitor key HR operational performance indicators, workforce governance metrics, escalation patterns, and compliance-related risks, ensuring prompt reporting and escalation of any identified concerns.

Monitor workforce control gaps, assess reporting inconsistencies, identify policy breaches, and evaluate operational risk indicators that demand managerial intervention.

Support audit readiness efforts by ensuring workforce data accuracy, generating compliance reports, maintaining thorough documentation, and efficiently managing workforce records.

Develop governance and operational control reports to enhance leadership visibility, ensure accountability, and facilitate informed decision-making throughout the organization.

Drive ongoing enhancements to workforce governance processes, reporting frameworks, and operational compliance measures throughout the People & Culture department.

We are seeking a skilled professional to oversee HR systems and ensure compliance with integrity standards. The ideal candidate will manage the implementation and maintenance of HR technology solutions, streamline processes, and uphold data accuracy. Responsibilities include administering payroll, benefits administration, and employee records, as well as ensuring adherence to legal and ethical guidelines. Proficiency in HR software, strong analytical skills, and meticulous attention to detail are essential. Additionally, the role requires effective communication to collaborate with cross-functional teams and stakeholders.

Support HRIS readiness and implementation efforts by conducting workforce data cleanup, validating master data, mapping workflows, aligning processes, providing testing assistance, and developing reporting structures.

Maintain and enhance workforce reporting templates, analytics trackers, dashboards, and HR reporting tools to bolster operational transparency and support data-driven decision-making.

Monitor workforce data accuracy and the reliability of reports, while proactively detecting and escalating any deficiencies, inconsistencies, or compliance risks.

Facilitate the standardization and ongoing enhancement of workforce reporting processes, governance frameworks, and data management practices throughout the organization.

Collaborate effectively with HR, Finance, IT, and operational teams to ensure reporting alignment, systems optimization, and workforce data integrity initiatives are successfully executed.

We foster collaborative partnerships with colleagues, clients, and stakeholders to achieve shared objectives. Strong interpersonal skills and the ability to communicate effectively are essential to build trust and maintain productive professional connections. These relationships are pivotal in driving project success and ensuring alignment with organizational goals.

Foster strong internal relationships by collaborating across departments, ensuring alignment with organizational goals, and maintaining open communication channels. Actively engage with team members to resolve interdepartmental challenges, support cross-functional initiatives, and uphold a cohesive work environment. Demonstrate leadership in building trust and facilitating cooperation among colleagues to enhance productivity and overall company success.

The Head of People & Culture will spearhead workforce reporting, people analytics, governance reporting, and the delivery of strategic workforce insights.

The Workforce & Operations Lead will collaborate with stakeholders to establish workforce reporting priorities, conduct comprehensive labor cost analysis, oversee operational reporting, and implement workforce governance initiatives.

The People Business Partner is responsible for facilitating employee relations reporting, analyzing workforce trends, providing insights on engagement, and overseeing people-related operational reporting.

To ensure accurate workforce reporting, conduct labor cost analysis, facilitate payroll-related reporting, assist with budgeting activities, and track productivity metrics.

To facilitate reporting and analysis concerning commercial productivity, workforce utilization, and operational performance trends, Commercial Teams are responsible for delivering comprehensive insights and actionable data.

Manufacturing and operations responsibilities include enhancing workforce productivity analysis, generating attendance reports, monitoring labor utilization, and compiling operational workforce reports.

To facilitate workforce reporting, manpower analysis, and operational productivity tracking across various operational functions, the Supply Chain/Distribution role will provide essential support. This position will contribute to the efficient functioning of supply chain and distribution processes by ensuring accurate data monitoring and performance evaluation.

Experienced Payroll Support Teams are responsible for facilitating accurate payroll-related reporting, ensuring workforce data validation, and maintaining robust operational controls.

The Senior Leadership Team is tasked with delivering comprehensive workforce insights, advanced people analytics, operational reporting, and governance trends, alongside actionable data-driven recommendations to facilitate informed decision-making.

Manages external partnerships and collaborations, fostering strong connections with key stakeholders, clients, vendors, and industry leaders to enhance business opportunities and ensure mutual growth. Serves as the primary liaison between the organization and external entities, representing the company’s interests in negotiations, agreements, and strategic initiatives. Builds and maintains a robust network to drive innovation, secure partnerships, and uphold the company’s reputation in the marketplace.

HRIS providers are responsible for implementing systems, aligning reporting structures and workflows, optimizing system performance, and enhancing workforce reporting capabilities.

Reporting and analytics support vendors will provide assistance for dashboard development initiatives, reporting automation, analytics tools implementation, and workforce reporting enhancements, where relevant.

To facilitate workforce reporting, labor data validation, manpower reporting, and operational workforce analysis as needed, we engage Outsourced Workforce Providers.

To facilitate audit readiness, workforce data validation, compliance reporting, and applicable governance-related reporting requirements, External Auditors and Regulatory Bodies will be supported.

Training and Systems Partners will collaborate on the enhancement of reporting capabilities, the delivery of systems training, and the advancement of analytics initiatives as needed.

Seeking a candidate with a demonstrated background in the specified field, along with the necessary educational credentials and hands-on expertise to fulfill the role effectively. The ideal applicant must possess a proven track record in the industry, validated through relevant certifications or specialized training when applicable. Strong analytical and problem-solving abilities are essential, complemented by excellent communication skills to collaborate across teams and stakeholders. Familiarity with industry-standard tools, methodologies, and best practices is required to meet the position’s demands.

A bachelor’s degree in fields such as Statistics, Business Analytics, Human Resource Management, Economics, Mathematics, Information Technology, Business Administration, or a closely related discipline is required.

With a proven track record of 3–5 years, you will bring hands-on expertise in workforce reporting, people analytics, HR operations, business reporting, or operational analytics, ideally within FMCG, manufacturing, distribution-driven, or operational environments.

Proven expertise in workforce reporting, labor cost analysis, operational reporting, dashboard management, and workforce data interpretation.

Demonstrated expertise in designing, implementing, and sustaining workforce dashboards, management reports, analytics trackers, and operational reporting tools is required.

Proficiency in Excel and data analysis is essential, with a significant advantage conferred by expertise in Power BI or other dash boarding and reporting tools.

Candidates with a proven background in human resources information systems, organizational reporting frameworks, workforce management databases, and operational reporting methodologies will receive strong consideration.

Proficiency in analytical thinking, report generation, problem resolution, and coordination with stakeholders is essential.

We are seeking a candidate with demonstrated expertise in our core competency areas, including [specific competencies, e.g., leadership, communication, technical proficiency, team collaboration, problem-solving, and adaptability]. The ideal applicant will possess a proven track record of applying these skills to drive results, foster innovation, and maintain high performance standards in dynamic environments. Key responsibilities involve leveraging these competencies to execute strategic initiatives, mentor teams, and ensure alignment with organizational objectives. Proficiency in these areas is essential for success in this role, along with a commitment to continuous development and excellence.

We seek candidates with a blend of technical expertise and strong interpersonal skills. The ideal applicant will demonstrate proficiency in relevant technical areas alongside the ability to collaborate effectively, communicate clearly, and adapt to dynamic environments. Key requirements include prior experience in similar roles, a track record of problem-solving, and a commitment to continuous learning. Responsibilities encompass performing complex tasks, leading cross-functional projects, and fostering a culture of innovation and accountability. Strong analytical thinking, attention to detail, and the capacity to work under pressure are essential for success in this position.

Technical expertise encompasses a diverse range of specialized skills and knowledge areas essential for executing complex tasks effectively. Proficiency in pertinent software, tools, and methodologies is required to ensure high-quality outcomes and streamline operational processes. Candidates must demonstrate the ability to analyze intricate systems, troubleshoot technical issues, and implement innovative solutions to meet organizational objectives. Familiarity with industry standards, best practices, and emerging technologies is imperative, as is the capacity to adapt swiftly to evolving requirements and advancements. Strong problem-solving aptitude, meticulous attention to detail, and effective collaboration with cross-functional teams are critical for success in this role.

We possess a robust proficiency in workforce reporting, people analytics, labor productivity metrics, workforce controls, and operational reporting, enabling effective navigation within a dynamic operational environment.

Proficient in Data Analysis & Insight Generation, including the ability to evaluate workforce trends, labor costs, attendance patterns, productivity indicators, operational risks, and organizational data to produce practical insights and strategic recommendations.

Developed and maintained dynamic dashboards, analytical trackers, workforce scorecards, and executive management reports using Excel, Power BI, or comparable reporting platforms.

Skilled in analyzing labor costs, workforce utilization, manpower tracking, productivity measurement, and operational efficiency metrics across all business functions.

Individuals should possess hands-on experience with HR systems, workforce databases, reporting frameworks, and data management processes to maintain reporting precision and ensure data integrity.

Proven capability in governance and compliance reporting, including the preparation of workforce governance reports, monitoring operational controls, ensuring audit readiness, producing compliance documentation, and managing escalation protocols throughout the People & Culture department.

Proficient in workforce planning methodologies, operational reporting, workforce dynamics, and organizational reporting frameworks.

Proficiency in Microsoft Excel, reporting tools, analytics systems, Power BI, and workforce reporting platforms is essential to enhance workforce visibility and inform data-driven decision-making.

Demonstrates advanced communication skills, fostering collaboration and adaptability within teams. Exhibits strong problem-solving abilities, enabling effective conflict resolution and decision-making in dynamic environments. Shows dedication to continuous learning, actively seeking opportunities to enhance professional growth and skill development.

Analytical Thinking Demonstrate exceptional analytical skills, adept at interpreting workforce data, discerning trends, evaluating operational challenges, and deriving actionable insights to inform strategic decision-making.

Demonstrates exceptional precision and meticulousness in workforce reporting, data management, and operational analysis, ensuring consistently high accuracy across all tasks.

Demonstrates a strong sense of ownership by ensuring the precision and reliability of reports, maintaining the integrity of workforce data, meeting deadlines for report submissions, and successfully fulfilling established operational objectives.

Strong analytical and decision-making skills are required to proactively identify reporting gaps, workforce risks, data inconsistencies, and operational challenges while developing and implementing effective, data-driven solutions.

Builds and maintains productive partnerships with HR, Finance, Commercial, Manufacturing, Operations, and senior leadership teams to ensure consistent reporting alignment and enhanced workforce transparency.

Demonstrates strong communication abilities, effectively conveying workforce insights, reporting trends, and operational analysis in a clear, concise, and professional manner to diverse stakeholders.

Execution Discipline requires meticulous follow-through, the capacity to manage reporting timelines effectively, upholding stringent reporting standards, and consistently delivering precise workforce insights.

Demonstrates adaptability and a commitment to continuous improvement by embracing flexibility and curiosity while supporting workforce reporting, systems optimization, and analytics enhancement initiatives in a fast-paced operational setting.

To initiate the application process, kindly follow the prescribed method outlined for submission. Ensure all required documentation is accurately prepared and submitted in accordance with the specified guidelines. Attention to detail and adherence to deadlines are critical components of a successful application.

To submit your application, please utilize the provided link(s) on the company’s official website.

Qualifications

BA/BSc/HND

Experience Required

3 - 5 years

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