The primary objective of this role is to fulfill the outlined responsibilities and meet the specified requirements to drive the organization’s success. This position is designed to leverage your expertise, ensuring alignment with the company’s strategic goals while maintaining high standards of performance and professionalism. You will be expected to execute key tasks with precision, contribute to team objectives, and uphold the principles of excellence in all operational aspects. Collaboration, adaptability, and a commitment to continuous improvement will be essential in achieving the outlined outcomes.
The objective is to expand the medical insurance business in order to achieve predetermined annual premium targets.
Oversee critical operational duties encompassing strategic planning, team leadership, and performance monitoring to ensure alignment with organizational objectives. Develop and implement policies and procedures to enhance efficiency, maintain compliance with industry standards, and foster a culture of continuous improvement. Collaborate with cross-functional teams to drive project execution, mitigate risks, and optimize resource allocation. Monitor key performance indicators (KPIs) to evaluate progress, identify areas for enhancement, and implement corrective actions as needed. Serve as a primary liaison between departments, executives, and stakeholders to facilitate seamless communication and alignment of business priorities.
Identify and establish new business opportunities, either independently or through third-party representatives, across all available sales channels.
Deliver outstanding customer service consistently to both intermediaries and clients, ensuring their needs are met promptly and professionally.
Provide ongoing support to established clients, ensuring their continued satisfaction and success.
Monitor and ensure timely processing of medical insurance renewal procedures.
Forward all proposal forms and KYC documentation to the underwriting department for processing.
Ensure premiums are collected promptly in accordance with the established credit control policy.
Compile and submit weekly reports in compliance with corporate health standards established by BDM.
Perform preliminary underwriting assessments in strict adherence to established guidelines to guarantee the appropriate acceptance of risk.
Handle all incoming inquiries from customers and clients promptly and professionally.
As authorized by the established Delegated Authority Matrix, this role operates within predefined limits of decision-making and approval authority.
Deliver all additional tasks and responsibilities as assigned, ensuring alignment with evolving operational priorities and objectives.
Required qualifications, experience, and knowledge include:
A bachelor’s degree in actuarial science or a closely related business discipline is required.
A recognized professional insurance qualification, such as ACID or INK, or ongoing progress toward achieving this certification, is required.
Minimum of three to five years of professional experience within the insurance sector is a prerequisite for this role.
Qualifications
BA/BSc/HND
Experience Required
3 - 5 years
