Job Purpose
The Chief Growth Officer will spearhead AMSL’s strategic business transformation, driving revenue expansion, optimizing operational frameworks, and advancing the productization of service offerings. Additionally, the role will oversee client delivery excellence, technology commercialization initiatives, and institutional capacity-building efforts. Working in close collaboration with the Managing Director and Board, the position is pivotal in transitioning AMSL from its current project-based HR consulting and recruitment model into a scalable, high-performing, technology-driven, and diversified HR solutions enterprise.
Oversee a comprehensive range of critical duties, including strategic planning, operational execution, and team leadership to drive organizational success. Develop and implement policies, procedures, and best practices to enhance efficiency, compliance, and performance across departments. Collaborate with senior management to align business objectives with actionable initiatives, ensuring measurable growth and sustainability. Monitor key performance indicators, assess risks, and provide data-driven recommendations to optimize processes and resource allocation. Foster a culture of accountability, innovation, and continuous improvement while maintaining strong stakeholder relationships. Ensure adherence to industry regulations, ethical standards, and financial controls to uphold organizational integrity and reputation.
The ideal candidate will undertake the following responsibilities:
Developing annual business plans, revenue targets, operating plans, and performance dashboards aligned with AMSL’s growth strategy.
We are tasked with expanding revenue streams within HR consulting, recruitment, payroll outsourcing, HR outsourcing, training, HR technology, salary surveys, and employer-of-record services.
Developing a robust commercial infrastructure, encompassing sales pipeline management, strategic account oversight, tender monitoring, proposal creation, and alliance building.
Transforming AMSL’s services into standardized, market-ready offerings involves establishing precise scopes, transparent pricing structures, realistic timelines, reusable templates, and stringent delivery benchmarks to ensure consistency and quality.
Developing robust operational frameworks encompassing project management, quality assurance, client success initiatives, service-level benchmarks, and performance reporting mechanisms.
We aim to expand recurring revenue streams by offering payroll, HR outsourcing, HRMS/ATS subscriptions, retainers, training programs, and salary data products.
Facilitating the commercialization of AMSL’s HR technology platforms, such as ATS, HRMS, payroll, and HR data solutions, is a key responsibility of this role.
Enhancing recruitment and executive search functions involves optimizing sector-specific teams, cultivating talent networks, managing candidate repositories, and reinforcing client relationships.
Driving the growth and enhancement of elite teams spanning business development, consulting, recruitment, payroll, training, technology, research, and operations.
Overseeing financial performance metrics, including project profitability and margin analysis, alongside debtor management, operational risk assessment, and adherence to compliance standards.
Facilitating regional and international collaborations to enhance talent mobility, provide employer-of-record solutions, and support the expansion of operations in East Africa.
Bachelor’s degree in Computer Science, Information Technology, or a closely related field required. Minimum of three years of hands-on experience in software development, preferably with a focus on full-stack or backend development. Demonstrated proficiency in programming languages such as Java, Python, or JavaScript is essential. Familiarity with frameworks including React, Node.js, or Django is highly desirable. Strong problem-solving abilities and a commitment to writing clean, maintainable code. Excellent communication skills needed to collaborate effectively with cross-functional teams. Prior experience in an Agile or Scrum environment is preferred.
The preferred applicant must possess:
A Bachelor’s degree in Business Administration, Human Resource Management, Commerce, Economics, Finance, Technology, Organizational Development, or a related discipline is required.
A Master’s degree in Business Administration, Strategy, Human Resource Management, Organizational Development, Finance, or a closely related field is highly desirable.
A minimum of 10 to 15 years of progressively responsible leadership experience, including no less than 5 years in a senior management capacity, is required.
Demonstrated success in scaling a business unit, professional services firm, HR outsourcing enterprise, recruitment agency, payroll provider, consulting practice, business process outsourcing (BPO) organization, SaaS/technology-enabled company, or regional services firm.
Proven track record in driving revenue growth, expanding business development initiatives, overseeing operations management, fostering client relationships, and leading high-performing teams.
Proficiency in HR consulting, recruitment, payroll, outsourcing, training, HR technology, or professional services will be highly beneficial.
Proficiency in conducting business across regional or international markets represents an additional asset.
Proficient in a variety of essential competencies, including strong analytical and problem-solving abilities, effective communication skills, and the capacity to work collaboratively within diverse teams. Demonstrates adaptability in dynamic environments, showcases leadership potential, and maintains a commitment to continuous learning and professional development. Exhibits exceptional organizational and time management skills, along with meticulous attention to detail. Possesses a customer-centric mindset, ensuring high-quality service delivery and fostering positive stakeholder relationships.
The ideal candidate will exhibit the following qualifications:
Demonstrates exceptional proficiency in commercial and business development strategies.
Strategic thinkers who can translate vision into action with precision and initiative.
Proven capability in designing and implementing scalable systems, assembling high-performing teams, and establishing efficient business processes.
Proven expertise in managing and optimizing recurring revenue models, including retainers, subscriptions, and productized services.
Proven ability to lead teams effectively, communicate with clarity and precision, negotiate with tact and diplomacy, and manage stakeholder relationships with skill and foresight.
Financial acumen, strict adherence to budgetary constraints, and a commitment to delivering measurable results are essential.
Proficiency in technology systems, particularly Customer Relationship Management (CRM), Applicant Tracking Systems (ATS), Human Resource Management Systems (HRMS), payroll platforms, and digital tools, is essential.
Thrives in fast-paced, founder-driven business settings, leveraging adaptability and initiative to drive growth and innovation.
A commitment to ethical conduct, exemplary professionalism, adaptability in the face of challenges, and a strong focus on achieving measurable outcomes.
We will gauge performance through quantifiable measures that align with organizational objectives, ensuring each team member’s contributions are assessed objectively. These indicators will track critical aspects such as productivity, quality standards, efficiency metrics, and goal attainment, providing clear benchmarks for success. Additionally, we will evaluate progress through regular reviews and feedback sessions to foster continuous improvement and accountability. Stakeholders will receive transparent updates on performance outcomes to maintain alignment with strategic priorities.
The position will be evaluated based on mutually established annual objectives, which encompass the following:
Strategically drive revenue expansion while consistently meeting annual business objectives and performance benchmarks.
We seek to enhance recurring revenue streams through retainers, payroll services, outsourcing solutions, HRMS/ATS platforms, and subscription models.
Secured a specified count of new retained clients as well as strategic accounts.
Proposal conversion rates and the total value of the sales pipeline are key performance indicators for this role. Your responsibilities will include driving improvements in proposal conversion efficiency and expanding the monetary value of the sales pipeline through strategic initiatives. Strong analytical skills and a results-oriented approach are required to effectively contribute to these objectives.
Managed employees on payroll and clients utilizing HR outsourcing services were successfully onboarded.
Executive recruitment placements and leadership search engagements have been successfully executed.
Training revenue is generated through public workshops and corporate trainings, while participant numbers reflect engagement and enrollment in these programs.
As a key contributor to HRMS/ATS paying clients and the commercialization of technology products, you will play a pivotal role in achieving critical milestones. This position involves close collaboration with clients to ensure seamless integration of HRMS/ATS solutions, while also driving forward the strategic launch and market adoption of cutting-edge technology products. Your responsibilities will encompass both client-facing engagements and internal initiatives to enhance product viability and commercial success.
Project delivery schedules, client contentment, and adherence to quality assurance standards are paramount.
Delivering consistent profitability, maintaining strong gross margins, managing debtors effectively, and driving operational efficiency are key priorities.
Designing organizational frameworks, standard operating procedures, analytical dashboards, and key performance indicators for business units.
Qualifications
BA/BSc/HND , MBA/MSc/MA
Experience Required
10 - 15 years
