The primary objective of this position is to drive organizational success by executing key responsibilities that align with strategic goals and foster team excellence. This role requires a candidate with robust experience in [specific skills or fields] and a proven ability to [specific tasks or achievements]. Key duties involve [responsibility 1], [responsibility 2], and [responsibility 3], along with collaborating effectively with cross-functional teams to achieve deliverables. The ideal candidate must demonstrate [required skill 1], [required skill 2], and [required skill 3], ensuring adherence to industry standards and best practices while contributing to continuous improvement initiatives.
To prioritize in-store visits aimed at enhancing retailer awareness and improving SIM and Float performance, while ensuring optimal visibility and merchandising standards at the point of purchase for SOS and Trash agents.
Oversee and execute critical duties to ensure operational excellence and organizational success. Develop and implement strategic initiatives to enhance efficiency, productivity, and overall performance. Collaborate with cross-functional teams to align goals, streamline processes, and drive continuous improvement. Monitor progress and performance metrics to identify trends, address challenges, and implement corrective actions as needed. Foster a culture of accountability, innovation, and excellence through leadership and mentorship. Ensure compliance with industry regulations, company policies, and best practices to mitigate risks and uphold standards. Manage resources effectively to optimize budget allocation, project execution, and stakeholder satisfaction.
Effectively oversee the identification, recruitment, and mapping of Agents, with a strategic focus on mobile money outlets and high-traffic retail stores.
Consistently achieve the designated call rates by conducting regular visits to SOS & Agents in alignment with approved route and beat plans.
Provide and distribute all necessary business tools required for seamless transactions at both SSO and agent outlets, ensuring that SOS and Trash Agents are thoroughly trained on the associated processes.
Conduct anti-money laundering (AML) training initiatives and evaluate agents’ understanding of AML protocols while instructing SOS in Know Your Customer (KYC) procedures as they pertain to SIM REG compliance.
Float, maintain, and manage inventory levels, ensuring agents adhere strictly to the 1.5x stock rule. Additionally, verify that Sales Support Officers (SOS) have sufficient stock of SIM cards for seamless new registrations and activations.
Develop and uphold merchandising standards by ensuring the availability of relevant materials at SOS and Agent outlets.
The ideal candidate will possess a combination of academic credentials and relevant professional experience. A degree in a related field from an accredited institution is required, along with demonstrated expertise through prior work in a comparable role. Comprehensive knowledge of industry standards and best practices is essential, as is the ability to apply theoretical principles to practical scenarios. Strong analytical and problem-solving skills are necessary to navigate complex challenges effectively. Additionally, familiarity with current trends and emerging technologies in the field will be highly advantageous.
A Bachelor’s Degree or Diploma in Business, Marketing, or a related discipline is required for consideration.
Requires a demonstrated track record in van sales or an equivalent sales position.
Obtaining a valid driver’s license is a mandatory prerequisite for this position. Candidates must possess an active driver’s license without any restrictions that would impede the ability to operate company vehicles safely and efficiently.
Seeking an experienced professional with a proven track record in the relevant field. The ideal candidate will possess a minimum of [X] years of hands-on experience, demonstrating expertise in key areas such as [specific skills or industries]. Strong problem-solving abilities and the capacity to work independently are essential, along with excellent communication and collaboration skills to thrive in a dynamic team environment. Familiarity with [specific tools, methodologies, or systems] is preferred, and the ability to adapt to evolving industry trends is highly valued.
Professionals with a minimum of one year’s track record in sales and distribution, specifically within the FMCG or telecommunications sectors, are encouraged to apply.
We seek a candidate who excels in core competencies aligned with the role’s demands, demonstrating a strong proficiency in analytical reasoning, problem-solving, and adaptability to evolving priorities. Exceptional communication skills, both written and verbal, are essential for fostering collaboration and conveying complex ideas effectively. Proficiency in relevant software and tools, along with a commitment to continuous learning, ensures the ability to meet dynamic challenges. The ideal professional will exhibit strong organizational acumen, a customer-centric mindset, and the capacity to thrive in fast-paced environments while maintaining a high standard of accuracy and attention to detail.
We prioritize customer satisfaction by delivering exceptional service and tailored solutions to meet their unique needs. Our team is dedicated to understanding and addressing client concerns promptly and effectively. Strong interpersonal skills and a commitment to maintaining positive relationships are essential. Experience in customer service or a related field is preferred, along with the ability to handle inquiries with patience and professionalism.
Skilled at persuasion and adept at reaching mutually beneficial agreements through strategic dialogue and compromise.
“Developing and maintaining professional relationships, as well as establishing mutually beneficial collaborations with key stakeholders, organizations, and industry leaders.”
Analytical thinking is essential for evaluating complex problems, identifying patterns, and developing data-driven solutions. Candidates must demonstrate proficiency in interpreting information, synthesizing insights, and making well-reasoned decisions based on evidence. Strong analytical skills enable professionals to assess risks, optimize processes, and enhance overall efficiency.
Applicants who fulfill the specified qualifications are invited to submit their application letter, expected salary, and a comprehensive CV, including a daytime telephone number, to jobs1@hcsaffiliatesgroup.com. The subject line should include “Activation Team Lead – Stanza,” and candidates must clearly state their location in the application.
Qualifications
BA/BSc/HND , Diploma , Others
Experience Required
1 year
