A bachelor’s degree in finance, accounting, economics, or a related field is required, along with a minimum of five years of progressively responsible experience in financial management, accounting, or a closely related discipline. Familiarity with financial regulations, reporting standards, and internal controls is essential. Proficiency in financial software, advanced Excel skills, and strong analytical abilities are mandatory. Excellent communication and leadership skills, coupled with the ability to work collaboratively across departments, are also required.
A diploma or degree in tourism, hospitality, travel management, or a closely related discipline is required.
A minimum of eight to ten years of professional experience in travel consulting or tour operations is required.
Delivers a comprehensive overview of the key responsibilities entailed within the position, encompassing primary duties and essential functions required to fulfill the role effectively.
Develops and oversees tailored travel solutions throughout Kenya and East Africa, encompassing safari packages and itineraries spanning multiple countries. Manages client interactions, drafts competitive quotations, organizes reservations, and guarantees flawless travel execution from initial inquiry to final departure.
Oversee and execute a diverse array of critical tasks essential to organizational success, ensuring alignment with strategic objectives while maintaining high standards of efficiency and accuracy. Collaborate cross-functionally to drive project completion, resolve operational challenges, and foster innovative solutions that enhance productivity and performance. Monitor workflows, analyze data trends, and implement process improvements to optimize outcomes and mitigate risks. Serve as a key liaison between departments, facilitating seamless communication and coordination to achieve collective goals. Lead initiatives that support long-term growth, sustainability, and compliance with industry regulations and best practices.
Craft customized travel itineraries tailored to individual client preferences and financial constraints.
Prepare competitive quotations and oversee the booking process to ensure accuracy and efficiency.
Collaborate effectively with hotel partners, transportation suppliers, and internal departments to ensure seamless logistical operations.
Responsible for managing and updating travel schedules, as well as promptly addressing client inquiries and requests with professionalism and efficiency.
Develop and maintain robust client connections while delivering consistently outstanding service to ensure satisfaction and long-term engagement.
To remain informed about developments and emerging patterns in East African travel and destinations.
Drive profitability by executing strategic pricing initiatives and negotiating advantageous terms with suppliers.
Proven expertise in [specific skills relevant to the role] is essential, along with strong problem-solving abilities and meticulous attention to detail. Candidates must demonstrate proficiency in [specific software, tools, or methodologies required], as well as exceptional written and verbal communication skills. Prior experience in [relevant industry or field] is strongly preferred, complemented by a track record of successfully managing [specific tasks or projects]. The ideal candidate will exhibit adaptability in dynamic environments, a collaborative mindset, and a commitment to delivering high-quality results.
Demonstrates extensive expertise in crafting compelling travel destinations and meticulously structured itineraries.
Proven ability to communicate effectively and deliver exceptional customer service.
Demonstrates exceptional organizational skills and the capacity to manage multiple tasks efficiently.
Proficient in utilizing Microsoft Office Suite and Wet itinerary software with a high level of expertise is required.
Accomplished problem-solving capabilities and expertise in supplier management are essential for this position.
Qualifications
BA/BSc/HND , Diploma
Experience Required
8 - 10 years
