We are seeking a motivated professional to join our team in the role of [Job Title]. The ideal candidate will possess a minimum of five years of experience in a related field, along with a bachelor’s degree in [relevant field]. Strong proficiency in [specific skills or software] is essential, as is the ability to work collaboratively in a fast-paced environment. Key responsibilities include [list key duties, e.g., project management, client relations, data analysis, etc.], along with overseeing [specific tasks or processes]. The successful applicant will demonstrate exceptional problem-solving skills, adaptability, and a commitment to delivering high-quality results. Excellent communication and organizational abilities are also required to ensure seamless teamwork and efficient workflow.
The Cluster Director of Revenue oversees the development and execution of their home hotel’s Commercial Strategy team’s commercial vision, setting strategic objectives and deploying tactical initiatives to drive revenue growth across key customer segments and revenue centers. Additionally, they uphold the hotel’s brand positioning and reputation. This role ensures the integrity of data quality and analysis, delivers actionable insights, and recommends revenue and e-commerce strategies to the Commercial Strategy team, corporate leadership, and ownership entities. They also optimize inventory allocation and pricing parameters to align with overall revenue objectives while collaborating with stakeholders to enhance profitability. Furthermore, the position focuses on identifying and nurturing revenue management talent within the home hotel.
As a Cluster Director of Revenue, your responsibilities include overseeing two properties while providing strategic guidance, mentorship, and coaching to support their operations, ensuring alignment with the overarching objectives established for your home hotel through consistent communication and on-site engagement. This position serves as a key liaison between the Regional Director of Revenue Management, Regional Director of Sales and Marketing, and Regional Vice President, facilitating effective oversight of the assigned hotel and its surrounding area.
Performs a range of duties including managing day-to-day operations, overseeing project execution, and ensuring compliance with organizational policies. Collaborates with cross-functional teams to drive efficiency, troubleshoot issues, and achieve strategic objectives. Develops and maintains performance metrics to monitor progress and identify areas for improvement. Prepares reports on operational activities, key performance indicators, and project milestones for senior leadership. Participates in budget planning, resource allocation, and financial oversight to support organizational goals. Supports team development through mentoring, training, and fostering a collaborative work environment. Ensures adherence to industry regulations, quality standards, and safety protocols. Acts as a liaison between departments to streamline communication and resolve interdepartmental challenges.
Drives strategic planning initiatives and partners with key profit-generating teams across the hotel—including Rooms, Restaurants, Spas, and additional revenue channels—to proactively identify and capitalize on opportunities that enhance incremental profitability.
We articulate a powerful vision for Total Hotel Profit Optimization to all key property leaders, cultivate a revenue management culture within the hotel’s revenue-generating departments, and instruct RM principles throughout the organization.
Utilizes revenue management analytics, advanced technologies, streamlined processes, specialized tools, and targeted training programs to maximize hotel profitability.
Develops both short- and long-term forecasts to guide optimal pricing and revenue management strategies.
Engages actively in the annual budget preparation and crafts long-term forecasts as needed.
Engages proactively in discussions and presentations related to ownership matters.
Analyzes key economic, market, and competitive indicators to develop data-driven strategies aimed at maximizing profitability.
Chairs the weekly Revenue Management Meetings and ensures all necessary materials are prepared in accordance with Brand guidelines.
Achieves optimal room revenue contribution by leveraging a comprehensive grasp of all booking channels and effectively managing inventory and pricing strategies.
Develops and executes dynamic pricing, promotional, and availability strategies by establishing and overseeing all rate structures, pricing tiers, stay restrictions, and related tactics, ensuring alignment with demand trends to attract the highest-value customer segments and drive revenue optimization.
Spearheads the development and implementation of all channel distribution strategies, ensuring alignment with overarching business objectives. Assesses and pursues emerging business prospects tied to booking channels to drive growth and optimize revenue streams.
Partner with the Marketing team to implement, assess, and enhance digital marketing initiatives, aligning them with the hotel’s strategic marketing objectives while adhering to allocated budgets.
Collaborating closely with the Marketing team, this role oversees performance reviews in partnership with OTA/CTO stakeholders, diligently tracking each partner’s distribution channels and extranet maintenance standards to secure the hotel’s optimal visibility. Additionally, the position assesses proposed enhancements to extranet systems.
Drives incremental revenue growth by strategically leveraging upsell initiatives across all booking channels.
As the designated system owner for RMS, CRS (including ORS and TARS), the Rate shopping system, Travel CLICK products, and hotel-specific platforms, you will ensure data quality and system hygiene are maintained in accordance with Accor’s established standards, recommendations, and procedures.
Responsible for supervising content management across all digital platforms, collaborates with the hotel’s Marketing team to maintain timely updates of imagery and descriptions for the hotel, its room categories, outlets, and services.
Manages interactions and collaborations with the Governance, Risk, and Compliance (GRC) and Distribution services teams.
Develops and nurtures connections with local market competitors to stay updated on emerging trends and relevant industry developments.
Drive and inspire team members to excel in their roles while fostering a high-performing culture centered on outstanding guest experiences and employee engagement.
Supports properties lacking sufficient revenue management coverage, including situations where revenue managers are absent or where expertise in system utilization and daily tasks is limited.
Serves as a pilot property to evaluate new reports, tools, or systems prior to their full deployment across the field.
The incumbent is responsible for evaluating revenue standard operating procedures (SOP) and ensuring their proper implementation across properties.
First-line support is provided for revenue management systems utilized by area hotels, encompassing daily, weekly, and monthly revenue-related tasks in alignment with the Accor revenue management task list.
In instances where strategic opportunities—such as pricing adjustments, shifts in business mix, changes in allotment allocations, or any other factors that could substantially influence a property’s financial performance—arise, immediate escalation is required to facilitate a more thorough review by RDRM.
At a minimum, the role involves delivering monthly progress reports and key findings to the RDRM regarding developments in local hotels, while also disseminating newly recognized best practices.
Assists Area hotel General Managers by providing performance evaluation feedback to District Revenue Managers.
Seeking a motivated individual with a Bachelor’s degree in Computer Science, Information Technology, or a related field, along with a minimum of three years of hands-on experience in software development. Proficiency in programming languages such as Python, Java, or C++ is essential, along with expertise in database management and system architecture. Strong problem-solving abilities and excellent written and verbal communication skills are required. The ideal candidate must demonstrate a track record of successfully delivering software projects from conception to deployment while adhering to best practices in coding and project management.
A bachelor’s degree in Hotel Administration, Business Administration, Finance, Marketing, or an equivalent discipline is strongly preferred.
With a minimum of four years of Director of Revenue Management experience across multiple hotel properties—or prior Area Director of Revenue Management experience beyond Accor—you bring a proven track record of strategic revenue optimization and leadership to this role. Your expertise in dynamic pricing, market analysis, and demand forecasting has consistently driven financial performance and operational efficiency in diverse hospitality environments.
A strong candidate will exhibit a blend of technical proficiency and soft skills, including advanced analytical capabilities, meticulous attention to detail, and the ability to collaborate effectively across teams. Proficiency in industry-specific software and tools is essential, along with a commitment to continuous learning to stay abreast of emerging trends. Exceptional problem-solving skills and adaptability are required to navigate complex challenges, while strong communication skills are necessary to articulate ideas clearly to stakeholders at all levels. Prior experience in a similar role, coupled with a track record of delivering measurable results, is highly preferred.
To execute the duties of this position effectively, an individual must fulfill each essential responsibility competently. The qualifications outlined below reflect the necessary knowledge, skills, and abilities for the role. Reasonable accommodations can be provided, if needed, to assist individuals with disabilities in performing these core functions.
Proficient in both oral and written communication, with a demonstrated ability to convey information clearly and effectively.
Dynamic can-do attitude
Proficiency in analytical reasoning and meticulous attention to detail are essential for this role.
Projects a professional and well-groomed demeanor at all times.
Demonstrate strong interpersonal skills by interacting professionally with guests and colleagues to ensure a positive and welcoming environment.
Highly preferred applicants will possess prior experience in reservation management.
Proficiency in hotel management systems such as Ideas RMS, Opera PMS, Passkey, Delphi, or Opera Sales and Catering is a desirable asset for this role.
Demonstrates exceptional organizational skills and the ability to effectively manage multiple tasks simultaneously, ensuring efficiency and productivity in all responsibilities.
Capable of consistently delivering tasks and projects on time, ensuring adherence to established schedules and deadlines.
Preserve the confidentiality of proprietary information and safeguard company assets rigorously.
Performs physical activities that require substantial use of arms and legs and movement of the entire body, such as climbing, lifting, balancing, walking, stooping, and handling materials. Tasks may involve standing for extended durations, lifting up to 50 pounds independently, and occasionally assisting with patient transfers weighing up to 150 pounds with proper techniques and equipment. Must possess the ability to navigate various terrains, bend, and reach overhead without assistance. Demonstrated endurance, strength, and coordination are essential to meet operational demands and maintain consistent performance.
The role demands the capacity to concentrate on guest requirements while maintaining composure and professionalism. It may involve periodic standing, walking, lifting, and transporting items weighing up to 20 pounds.
Execute any additional tasks deemed appropriate and within the scope of this position upon request.
We invite applications through our established application method. Candidates are required to submit their materials using the designated process outlined on our platform. Ensure all required documents and information are provided accurately and completely to facilitate a smooth review. Failure to adhere to the specified submission guidelines may result in delays or exclusion from consideration.
To submit your application, kindly utilize the provided link(s) accessible via the company’s official website.
Qualifications
BA/BSc/HND
Experience Required
4 years
