The primary objective of this role involves fulfilling the specified duties and responsibilities essential to the position. Candidates must meet the established qualifications and possess the necessary skills to perform the job effectively. Key responsibilities include managing daily operations, collaborating with cross-functional teams, and ensuring compliance with organizational policies and procedures. The successful applicant will demonstrate proficiency in relevant tools and software, strong analytical abilities, and exceptional communication skills to achieve established goals.
This position serves as the primary liaison for customers, dedicated to fostering exceptional customer experiences while actively engaging both new and existing clients to expand high-value business across asset and liability portfolios. Additionally, the role is responsible for driving revenue growth in alignment with the segment head’s established targets.
Our primary responsibilities involve maintaining strong relationships with existing clients, expanding their financial engagement, and overseeing the assigned portfolio with a strategic approach. Key priorities include enhancing the retention of current customers, increasing their contribution to the business, and ensuring effective relationship management. Additionally, the role will concentrate on promoting Shariah-compliant financing solutions and optimizing the overall Barak ah Banking portfolio across all branches.
Key duties involve conducting comprehensive analyses to identify process inefficiencies, implementing corrective measures to enhance productivity, and overseeing cross-functional teams to ensure alignment with organizational objectives. Additionally, the role requires developing and maintaining detailed documentation, coordinating with stakeholders to gather requirements, and presenting findings through clear, concise reports. Strong analytical skills are essential, along with the ability to troubleshoot issues, prioritize tasks effectively, and adapt to evolving business needs. Proficiency in industry-standard tools and methodologies is mandatory, and experience in a similar capacity within a fast-paced environment is preferred.
Develop and cultivate relationships with prospective clients by actively seeking out new business opportunities and presenting the array of banking solutions and services available.
Build upon relationships with current clients by identifying opportunities for additional product offerings and fostering deeper interactions.
Organize and facilitate recurring meetings to cultivate client relationships and broaden professional networks.
Collect essential financial and non-financial documentation to conduct a thorough credit analysis.
Formulate and execute strategic initiatives aimed at expanding the designated portfolio, ensuring systematic implementation and measurable outcomes.
Serve as the primary liaison for clients, overseeing account management and ensuring timely responses to inquiries.
Establish and nurture enduring client connections while actively participating in events to foster meaningful engagement and expand professional networks.
Develop tailored banking solutions designed to align with and support clients’ unique operational requirements.
Provide outstanding customer service while advising clients on investment products.
Deliver findings, suggest strategic solutions, and propose necessary compromises as circumstances require.
Manage a broad spectrum of clients, spanning from micro, small, and medium enterprises (MSMEs) to larger small and medium-sized enterprises (SMEs), while addressing their distinct requirements.
Ensure adherence to Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations, conduct thorough financial analysis, negotiate contractual terms, and oversee process coordination to optimize service delivery.
A master’s degree in a relevant field or an equivalent combination of education and experience is required. Candidates should possess a strong academic background in a discipline pertinent to the role, supported by substantial professional experience when necessary.
A bachelor’s degree in a field such as social sciences or a closely related discipline is required.
Proficiency in Islamic Banking principles and possession of relevant certifications are essential.
Professional Qualifications / Membership to Professional Bodies / Publications:
Qualified candidates must hold recognized professional credentials and active memberships in relevant industry associations. Additionally, applicants should demonstrate a strong record of scholarly contributions, including published research, articles, or other academic works that align with the position’s focus areas.
We seek candidates who hold a pertinent professional qualification.
Affiliation with an esteemed professional organization within the relevant industry is required.
Minimum 5 years of relevant work experience is mandatory for consideration in this role.
A minimum of four years of relevant experience within a comparable organization is required.
Experienced in demonstrating proficiency across a range of essential competencies, including leadership, communication, and analytical thinking. Requires a proven ability to manage projects efficiently, collaborate effectively within cross-functional teams, and adapt to rapidly changing business environments. Must exhibit strong problem-solving capabilities, a commitment to continuous improvement, and a keen attention to detail. Familiarity with industry-specific tools and methodologies is necessary, along with the capacity to meet deadlines while maintaining high-quality standards. Excellent organizational and time-management skills are essential to prioritize tasks and deliver results in a dynamic setting.
Demonstrates exceptional ability to lead teams, drive initiatives, and inspire high performance through clear vision and decisive action.
Overseeing strategic disposition at an executive level, this role demands a comprehensive understanding of high-stakes decision-making processes. Responsible for guiding senior-level stakeholders through complex evaluations, the position requires exceptional leadership to align organizational objectives with long-term vision. Key responsibilities include directing comprehensive assessments, driving informed choices, and ensuring seamless execution of critical initiatives. Additionally, the role necessitates strong communication skills to articulate high-level strategies and foster alignment across departments.
Exhibit unwavering commitment to ethical principles and transparent conduct in all professional interactions.
Strong verbal and written communication abilities, coupled with exceptional interpersonal aptitude, are essential for effectively engaging with stakeholders at all levels.
Deep knowledge of the banking sector is essential.
A comprehensive grasp of banking products is essential.
Demonstrates exceptional skill in cultivating and sustaining robust connections with key stakeholders throughout engagements.
Qualifications
BA/BSc/HND , Professional Certificate
Experience Required
4 years
