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Home Jobs Nairobi Payroll and Benefits Assistant Manager

Payroll and Benefits Assistant Manager

I&M Bank  · Banking / Financial Services

Full Time Nairobi
Nairobi
Deadline: 26 May 2026
Posted May 21, 2026

The primary objective of this position is to fulfill a specific organizational need by executing key responsibilities that contribute to the overall success of the team. The role requires an individual who can effectively manage tasks, meet established targets, and collaborate with stakeholders to achieve strategic goals. Candidates must possess the necessary qualifications, experience, and skills to perform the duties outlined, ensuring alignment with company policies and industry standards. Additionally, the position demands adaptability, problem-solving capabilities, and a commitment to continuous professional development to address evolving challenges and opportunities within the organization.

The position involves overseeing the complete lifecycle of payroll and associated processes, guaranteeing that all salaries and related disbursements are calculated, disbursed promptly, and fully adhere to internal guidelines, legal obligations, and regulatory mandates.

This position assists in managing and supervising employee benefits programs, such as healthcare coverage, retirement plans, and additional staff initiatives, while offering operational assistance throughout the yearly compensation review process.

This role is pivotal in ensuring the integrity of payroll processes, enhancing internal controls, and facilitating comprehensive audits, while providing accurate, dependable payroll, benefits, and compensation data to inform strategic decisions. Additionally, it fosters employee comprehension of payroll and benefits systems through transparent, well-organized communication.

Oversee and execute a range of critical duties encompassing strategic planning, operational management, and cross-functional collaboration to drive organizational objectives. Serve as a primary liaison between leadership and teams to ensure seamless communication and alignment with company goals. Analyze performance metrics, identify trends, and implement data-driven solutions to enhance productivity and efficiency. Lead initiative development, project execution, and resource allocation to achieve measurable outcomes. Foster a culture of accountability, innovation, and continuous improvement while mentoring and supporting team members in their professional growth. Ensure compliance with industry regulations, company policies, and best practices to mitigate risks and uphold organizational standards.

Overseeing and maintaining the accuracy of payroll processes, ensuring that all employee compensations are processed correctly and in compliance with relevant regulations, while also implementing effective control measures to mitigate errors and discrepancies.

Oversee the entire internal monthly payroll cycle, ensuring precise and punctual salary disbursement.

Review, validate, and consolidate all payroll inputs such as new hires, terminations, transfers, promotions, salary adjustments, allowances, deductions, unpaid leave, and other relevant payroll transactions.

Verify that payroll modifications are accompanied by valid approvals and supporting documentation prior to processing.

Ensure all payroll outputs are meticulously verified for accuracy, completeness, and adherence to approved inputs prior to final authorization.

Ensure all payroll-related payments—such as salaries, allowances, reimbursements, advances, and other approved disbursements for employees—are processed punctually according to agreed-upon timelines.

Analyze discrepancies, irregularities, and deviations in payroll data, and facilitate prompt resolutions to ensure accurate and timely payroll processing prior to finalization.

Ensure adherence to payroll compliance standards, perform accurate reconciliations, and prepare comprehensive reporting maintaining regulatory alignment and operational integrity.

Accurately compute, deduct, reconcile, and remit all statutory obligations—such as PAYE, NSF, SHIP, Housing Levy, pension contributions, and other relevant deductions—promptly and precisely.

Prepare payroll reconciliations, journals, schedules, and supporting reports, ensuring accuracy and completeness before submission to Finance and other relevant stakeholders for review and approval.

Reconcile payroll outputs with approved movements, statutory schedules, and general ledger requirements, while identifying and analyzing any discrepancies.

Maintain meticulous payroll records, reports, and supporting documentation to ensure they are consistently complete, accurate, and prepared for audits at all times.

Stay abreast of evolving payroll, tax, and employment legislation to guarantee prompt integration of necessary modifications.

Benefits administration and oversight responsibilities involve managing the comprehensive benefits package for employees, ensuring compliance with regulatory standards, and maintaining accurate records of enrollment and eligibility. This role requires meticulous attention to detail, strong organizational skills, and the ability to communicate effectively with employees regarding their benefits options. Additionally, the position entails collaborating with HR teams and third-party providers to resolve issues, process claims, and update benefit plans as needed.

Assist with the management and coordination of employee benefits programs, encompassing medical, pension, group life, and other approved staff benefit initiatives.

Collaborate with internal stakeholders and external service providers to facilitate the accurate enrollment, updating, or termination of eligible employees in benefit programs with timely efficiency.

Offer expert advice to employees regarding benefits procedures, such as pension enrollment and exit processes, while collaborating with scheme administrators or providers as needed.

Examine benefit deductions and employer contributions for accuracy and prompt payroll processing to verify compliance and timeliness.

Facilitate the processing of annual renewals, manage provider updates, coordinate employee communications, and prepare benefit-related reports as needed.

Operational support for reward cycles encompasses the management and optimization of processes integral to the reward lifecycle, ensuring seamless execution from initiation to completion. This role demands proficiency in coordinating cross-functional activities, meticulous attention to detail, and the ability to troubleshoot discrepancies or inefficiencies that may arise. Responsibilities include monitoring cycle progress, validating data accuracy, and facilitating communication between stakeholders to maintain alignment with organizational objectives. Ideal candidates will possess strong analytical skills, a results-driven mindset, and experience in similar operational or administrative roles within a reward or compensation framework.

Facilitate the yearly salary review and bonus processes by preparing data, configuring systems, validating employee information, and generating reports.

Compose reports, schedules, and analytical assessments essential for guiding reward-related decisions and facilitating their execution.

Ensure that approved adjustments are precisely reflected in payroll by validating reward-cycle outputs.

Maintain precise documentation of reward-cycle modifications, approvals, implementation logs, appeals, and exceptions.

Systems Integrity, Data Accuracy, and Ongoing Enhancement: Maintain rigorous standards for system reliability and data precision, ensuring seamless operations through continuous monitoring and validation. Identify inefficiencies, propose corrective actions, and implement improvements to enhance performance, security, and scalability. Collaborate with cross-functional teams to address technical challenges, mitigate risks, and align initiatives with organizational objectives. Drive a culture of accountability and innovation by fostering best practices in data governance, system optimization, and process refinement.

Ensure the accuracy and consistency of payroll and benefits data across all pertinent HR and payroll systems.

Accurately update payroll system parameters to reflect approved changes in statutory rates, deductions, benefit rules, and employee data.

Conduct a thorough assessment to pinpoint process gaps, system inefficiencies, and control weaknesses, then propose actionable solutions to enhance operational performance.

Facilitate the testing and deployment of payroll-related system enhancements, upgrades, and process modifications to ensure seamless integration and operational efficiency.

Stakeholder, Vendor, and Service Management entails overseeing relationships with key stakeholders, ensuring alignment with organizational objectives, and optimizing vendor performance to meet service level agreements. This role involves negotiating contracts, monitoring service delivery, and resolving any discrepancies to maintain operational efficiency. Additionally, it requires fostering long-term partnerships with external partners while mitigating risks associated with third-party engagements.

Collaborate effectively with HR, Finance, and other key internal stakeholders to maintain smooth and efficient payroll and benefits administration.

Serve as the primary liaison for inquiries pertaining to payroll and benefits, ensuring critical issues are elevated without delay when required.

Collaborate with pension administrators, healthcare providers, insurers, and other external stakeholders to guarantee prompt and precise service delivery.

Deliver precise, timely, and comprehensible communication to staff regarding payroll processing, statutory deductions, and benefits administration to foster clarity, minimize inquiries, and elevate the employee experience.

Facilitate employee comprehension of compensation, payroll, and benefits processes by implementing structured communication strategies, developing FAQs, and creating informative guidance materials.

Overseeing and managing fiscal obligations with precision and accountability is a core responsibility of this role. This includes ensuring all financial transactions are accurately recorded, budgets are meticulously adhered to, and compliance with financial regulations is strictly maintained. The position requires a keen attention to detail, strong analytical skills, and the ability to provide clear, actionable financial insights to support strategic decision-making.

Ensures the accuracy and reliability of monthly payroll processing, which encompasses precise salary disbursements, statutory deductions and remittances, payroll journal entries, benefit-related deductions, and associated reconciliations.

This position is responsible for protecting substantial employee payment processes while mitigating financial, compliance, and reputational risks associated with payroll inaccuracies, delays, or control deficiencies.

Academic Qualifications:
Applicants must possess a relevant academic degree in the specified field, demonstrating expertise through formal education. Minimum educational requirements include a bachelor’s degree, with advanced degrees such as a master’s or Ph.D. preferred for certain roles. Additionally, candidates should highlight any specialized certifications or honors that further distinguish their academic background.

Bachelor’s degree in human resources, Finance, Accounting, or related field.

We seek candidates who hold professional certifications or active memberships in recognized industry associations, along with a strong record of published work in relevant fields.

A certification in HR professional qualifications, payroll, taxation, finance, or rewards is advantageous.

A minimum of three years of relevant professional experience is required for this role.

With a minimum of four to six years of hands-on experience in payroll administration, payroll operations, compensation and benefits administration, or a comparable HR operations position, you will bring a strong foundation to this role.

Proven expertise in overseeing the full cycle of payroll operations, including handling statutory deductions and remittances, performing reconciliations, generating payroll reports, and managing confidential employee information within a secure framework.

Proficiency in benefits administration and the execution of annual reward cycles is highly desirable.

Competencies include a proven ability to manage complex projects with a focus on delivering measurable outcomes. Strong analytical and problem-solving skills are essential, along with the capacity to interpret data and translate insights into actionable strategies. Exceptional communication and interpersonal skills are required to collaborate effectively with cross-functional teams and stakeholders. The role demands a results-driven mindset, adaptability in dynamic environments, and a commitment to continuous improvement. Leadership qualities are valued, as the position involves guiding teams toward shared objectives while maintaining high standards of excellence.

Experienced in payroll processing with a strong focus on controls and accuracy.

Demonstrates meticulous attention to detail while ensuring precise and accurate work output.

Possesses an in-depth understanding of statutory payroll regulations and employment compliance standards.

Proficient in analytical processes, reconciliation tasks, and the preparation of comprehensive reports.

Demonstrated expertise in strategic planning, task prioritization, and adherence to rigorous deadlines in fast-paced environments.

Maintains strict confidentiality, exercises sound judgment, and upholds uncompromising ethical standards in all professional interactions.

Problem-solving abilities, adeptness in exception handling, and a commitment to continuous improvement are essential.

Strong proficiency in systems thinking coupled with exceptional ability to manage stakeholders effectively.

Demonstrates exceptional proficiency in both verbal and written communication.

Qualifications

BA/BSc/HND , Professional Certificate

Experience Required

4 - 6 years

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